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Premier Inn Cheltenham Central

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374 Gloucester Road, Cheltenham GL51 7AY, England
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Premier Inn Cheltenham Central
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Premier Inn Cheltenham Central
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393 reviews from our community

Traveler rating
    135
    167
    63
    22
    6
See reviews for
92
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55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a very nice hotel. Free wifi, very comfortable bed, big tv, friendly staff, and great room service. I love the hot water shower. And it's quite spacious as well. And it has an affordable price as well. I have 5 nights here and enjoyed every minute of it.

Review collected in partnership with premierinn.com

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Northanpton
1 review
3 of 5 stars Reviewed 4 days ago NEW

Usual premier inn accommodation good service only downsides we stayed on a Saturday night all peak time dining slots booked no provision to fit in hotel guests also the bed was rock hard unlikes other sites we have stayed at Lenny Henry would not be snoring all night in that room

Review collected in partnership with premierinn.com

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Island of Anglesey, United Kingdom
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great stay here when attending a friends wedding, children are always well catered for at Premier Inn but this one had the most friendly and helpful staff, nothing was too much trouble and whenever you arrived back at the hotel you were greeted with a warm welcome! The TGI Fridays next door is also very convenient and there... More 

Was this review helpful? Yes 2
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

Thank you for taking the time to leave such a positive review of your recent stay with us. We’re really pleased that you and your family had an enjoyable time at the hotel and at TGI Friday’s. It’s great to hear you found our staff to be friendly and helpful and that you would happily recommend us. We hope that... More 

Swansea County, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the Premier last weekend and I have to say it was very clean and we had great welcome from the reception staff, nothing was to much trouble. We stayed in room 65 and the only downfall was we were looking over TGI Fridays back yard. Other than that we had a fabulous time at the premier in and... More 

Was this review helpful? Yes 1
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

Thank you for taking the time to leave such great feedback about your recent stay with us. We’re really happy that you enjoyed your weekend here at Premier Inn Cheltenham Central (West A40) and that you would recommend our services. I’ll be sure to pass on your lovely comments to Mark as well. We hope to see you again in... More 

Tamworth, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at this Premiere Inn previously, and it's standards did not drop during this visit. We stayed in Room 46-which is really spacious, but behind the lift shaft so we did have a bit of noise. We had checked in online before we arrived so we only had to get our room key. The room was lovely, spotlessly... More 

Was this review helpful? Yes 1
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

What a lovely review. Thank you for taking the time to share your experience. We are glad to hear you’ve stayed previously and intend to return! We hope to welcome you back again very soon. Kind Regards, Rebecca Newman Operations Manager More 

Edinburgh, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We like using Premier Inns as you usually know what you are getting. Great reception staff and the cleaner had our room spotless each day. Only downside it has not an in house restaurant ! Also only two hard to get in Disabled Spaces, and car park filled up early with TG Fridays customers.

Was this review helpful? Yes
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

Thank you for sharing such positive comments about the team and cleanliness of your room. We are all pleased to hear you had a good stay and we really appreciate the feedback. We hope to see you again in the near future. Kind Regards, Rebecca Newman Operations Manager More 

york
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You do know what to expect with a Premier inn and Cheltenham was no exception a good base good standard clean room and a great welcome from the late night staff when we desended in the early hours of the morning All the staff daytime and evening were very helpful and friendly and the room cleaning staff were also super... More 

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Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

The team are really pleased you have taken the time to leave such positive comments regarding the service they offer. They all work extremely hard to ensure every guest has a brilliant stay and its great to know you did! We hope to welcome you back to Cheltenham soon. Kind Regards, Rebecca Newman Operations Manager More 

Bayonne, Aquitaine, France
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Super friendly staff (makes all the difference) excellent and spacious no frills room and facilities, exceptional value and quiet restful stay. Difficult to better it. Only black mark (not the fault of the hotel at all) is the awful TGI Friday's place for what cannot possibly be called breakfast because it is so appalling. Otherwise perfect

Was this review helpful? Yes
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

We are thrilled you have taken the time to share your experience. We strive to ensure all guests have a brilliant stay and it’s great to hear we are getting it right! I do apologise TGI Fridays were not up to the normal standard; I will ensure your comments are passed on to them. Thank you for leaving a review.... More 

Cleethorpes, United Kingdom
Top Contributor
135 reviews 135 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I use Premier Inns regularly throughout the year and were not disappointed again. It is in a good location for taking a leisurely walk into the city centre. The reception staff were exceptionally helpfully when we had to complain about the herd of elephants in the room above. There was no delay in them offering to change... More 

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Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

Thank you for writing us such a positive review. I apologise your night was disturbed by other guests but am pleased to hear the receptionist was able to help you. We hope to welcome you back to Cheltenham Central (West/A40) Premier Inn again soon. Kind Regards, Rebecca Newman Operations Manager More 

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice rooms with clean bathrooms, coat hooks, a light up mirror and large flat screen TV on the wall. Shame about the noisy road outside that kept me awake until 1am when i had to put tissue in my ears and a pillow over my head to block it out and fall asleep. Perhaps invest in some triple glazed windows!... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

I am sorry to hear your night was disturbed by noise from the road. It is unusual for our guests to experience road noise, but I apologise that it disturbed your sleep. I am pleased to hear other aspects of your stay were ok. I hope this experience does not deter you from choosing Premier Inn in the future. Kind... More 

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