Location: Very conveniently located to a superstore. Several minute walk to the gardens and town center. Service: Although the attendant apologized that the owners were out of town and he was just filling in, I felt quite accommodated, and appreciated the excellent service. The small room featured – along w/ the entire hotel – a turn-of-the-century, quaint décor that worked... more

Although our experience is based on only a short stay we found this B&B Hotel to be friendly and comfortable. In a pleasant environment it was easy to find and easy to walk into the centre of Cheltenham from its location. Butlers was clean with smart decor and a comfortable bed. Only two little criticisms - horrible little plastic jam/marmalade... more

We have stayed at Butlers many times and have never been disappointed. The owners Guy and Robert are so wonderful and are so helpful with anything we needed. We have stayed in 3 different rooms and loved them all. Short walk to the town center and shops. Very cool decor and fabulous breakfast. We would recommend to anyone. more

This B & B offers perfection in every way! The rooms are beautifully decorated and provided with everything required. There is a comfortable lounge. The hosts, Robert and Guy, are welcoming and friendly. The choice at breakfast is unbeatable. The hotel is a comfortable walking distance to the town centre. My only regret is that I could only stay for... more

Having stayed at Butlers several times over the last few years, I would highly reccommend that you visit this beautiful hotel. Everything from the beautiful building, the opulent lounge, the decor, the rooms, which are finished to a pristine standard. The staff are always helpul, both Guy and Robert who own the hotel, are fabulous and always willing the help... more

Stayed at Butlers for two nights on 19th & 20th September. Arrived mid Friday afternoon to be greeted by Brian our host. Immediate impression was of a lovely Georgian? period Hotel which was clean, well decorated and had some character. Checked in and stayed in downstairs room - can't remember the name.. (All rooms are named after famous Butlers Jeeves,... more

We stumbled across this gem on the internet and stayed their, for the first time, last November - we were not to be disappointed. It is a wonderful haven of tranquility and warmth - we were made very welcome, the service and manner were extremely pleasant - Guy and Robert are the true definition of what makes an excellent host.... more

Stayed here for 1 night on our anniversary this week. Booked on the basis of reviews here and was not disappointed. We had a superior room (Coleman) overlooking the garden and as it was great weather it was a superb setting in Regency Cheltenham. We had a very polite greeting when we arrived and it we were offered assistance with... more

We stayed at this splendid hotel a year ago and still our memories of this quaint establishment remain crystal clear. Such a pleasant little hotel with lovely little nic-nacs all over. Pleasantly decorated and maintained to a very high standard. The rooms are comfortable & spacious with good en-suite facilities. The Guest lounge is a nice little place to relax... more