We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.0 of 5 Guest house   |   Western Road, Cheltenham GL50 3RN, England
Hotel amenities
Save Saved
You added Butlers to your Saves list
Butlers
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
97%
Ranked #6 of 66 Cheltenham B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
LRB4751 Birmingham, United Kingdom
  • Overview
  • Reviews (185)
  • Photos (44)
  • Amenities
  • Q&A
  • Room tips (25)
  • Location
  • More
Write a Review

185 people have reviewed this hotel

Traveler rating
    172
    10
    1
    2
    0
See reviews for
17
91
26
24
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Birmingham, United Kingdom
Top Contributor
77 reviews 77 reviews
15 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The thing about Butlers is that, yes, you get great rooms, brilliant breakfasts and wonderful, helpful, hosts but there's also always something different to see! This time one of the rooms on the top floor had been redecorated, and how!! Shades of cream, taupe and soft yellow made for a stylish and restful room but the furniture was, superb! We... More

Was this review helpful? Yes
Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Butlers is situated in a very quiet street. The rooms are comfortable and the bathroom may not be very spacious but everything was very cleaned and worked with hot water right away...not always the case in B&Bs! The breakfast is served in the dining room overlooking a beautiful garden, with a good continental buffet but most importantly an extensive selection... More

Was this review helpful? Yes
Crewe, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The night before I visited Butlers I stayed in an Oxford B and B where the room was so small I was practically able to switch off the wall light by the door and be in bed before it was dark.I left, to paraphrase P.G. Wodehouse, if not disgruntled, certainly not gruntled. By contrast my room at Butlers was expansive,... More

Was this review helpful? Yes
Yokohama, Japan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good location, beautifully decorated rooms and above all, very friendly staff! The hotel is located near bus station or city center (only 10 minutes on foot), and not so far from the rail station. I stayed here for 2 nights, a pleasant experience. Neighborhood of this hotel seems to be a high-level residential area, so surroundings are very quiet. There... More

Was this review helpful? Yes 1
Derby, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 11, 2014

We stayed here for one night at short notice on June 10 because the accommodation we had booked was a disgrace. However, what good luck for us because we were lucky enough to stumble across Guy and Robert's charming Butlers. We can't rate this establishment high enough - nothing was too much trouble. We were welcomed with tea and biscuits... More

Was this review helpful? Yes
Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed June 9, 2014

If you're looking for a hotel which has a touch of class, wonderful rooms and good food then Butlers is for you. The owners Robert and Guy are great and make you feel welcome and at ease the moment you walk through the door. I've been coming here every year for four years and have stayed in a number of... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2014

Lovely decor, warm welcome, clean, friendly and excellent value for money. The hotel was so well done out and my room was really lovely. The owner gave me such a warm welcome and even made me a cup of tea on arrival. Breakfast was also really lovely.

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 29, 2014

We spent five nights at Butlers and it was wonderful!! The hotel is differently decorated, amazing hats, suitcases, gloves and wonderful old telephones set the scene for a stay of which Jeeves would approve! It's in a quiet road a short walk from the shops and restaurants in Montpelier and the Suffolks, and the town centre. Breakfast is a delight,... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 29, 2014

Great setting close to Cheltenham town and local Montpelier district, hosts were very kind and informative during my stay with my wife pointing out local points of interest and ensuring our stay was a pleasant one. Good attention to detail re theme of the Guest House, very clean and tidy, all the amenities required present in our room. Will defiently... More

Was this review helpful? Yes
Liverpool, United Kingdom
2 reviews
5 of 5 stars Reviewed May 29, 2014

We have stayed in Cheltenham many times in many different types of accommodation over many years. Staying at Butler's was our first time, but we will want to return there whenever we visit Cheltenham. The hotel is beautifully furnished and maintained. Our room was the lovely garden room Faircihild, which is stylish and has all that is needed for a... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Butlers, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Butlers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Butlers

Address: Western Road, Cheltenham GL50 3RN, England
Location: United Kingdom > England > Gloucestershire > Cotswolds > Cheltenham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Butlers 4*
Reservation Options:
TripAdvisor is proud to partner with Priceline and Booking.com so you can book your Butlers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Butlers Hotel Cheltenham

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Room/suite (7)
Viewed
View from room (1)
Viewed
Dining (9)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Dining (3)
Viewed
Other (7)

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Class
Official Description (provided by the hotel)
Welcome to Butlers. We are situated in a central yet quiet area and only a short stroll to the Promenade and the Quaint Montpellier district. The individually decorated rooms are named after well known butlers from literature and history. We offer a friendly and discreet service and the facilities include guest lounge, garden and parking. We look forward to welcoming you in due course. ... more   less 
Number of rooms
9

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer