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Butlers

Certificate of Excellence
Western Road, Cheltenham GL50 3RN, England
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219 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (69)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (47)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I told my daughter today that we would go back one day. Although Cheltenham is nice, it is Butlers we want to experience again at a more leisurely pace. The owners and staff know what they are doing and make sure that you feel at home at all times. The friendly welcome immediately put us at ease, the rooms were... More 

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

That's really nice of you ;)) Thank you very much and we look forward to welcoming you back to Butlers. Sincerely Guy Hunter Robert Davies More 

Hoddesdon.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always go down from my home in Hertfordshire to attend the annual Gloucestershire cricket festival at the College ground, and have used various hotels during my visits. Having been recommended by friends, I booked a room at Butlers - and I was not disappointed! The welcome, accommodation, and breakfast were excellent, and when I am looking to go back... More 

Was this review helpful? Yes 1
ButlersCheltenham, Owner at Butlers, responded to this review

Thank you very much - we will look out for next year's dates and look forward to welcoming back to Butlers ;)) Sincerely Guy Hunter Rovbert Davies More 

london
Level Contributor
108 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed June 20, 2015

Where oh where do I start...... The fabulous owners and staff, the impeccable decor and furnishings, the beautifully appointed rooms, the outstanding breakfast, The excellent central ( but nicely quiet) location, Im just not sure which to put first. It saddens me that people leave less than glowing feedback for an establishment such as this, where the owners and staff... More 

Was this review helpful? Yes 1
ButlersCheltenham, Owner at Butlers, responded to this review

Haha thanks very much for coming to stay - delighted you enjoyed your visit and we look forward to welcoming you back to Butlers very soon - yes really ;)) Our best regards Guy & Robert More 

London, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 20, 2015

This is for those wanting a non-hotel chain experience. It's an upmarket B&B that's a bit quirky (in the best possible way), in a good location and offers very comfortable and affordable accommodation. Elegant residents drawing room and very pleasant breakfast room overlooking the garden; excellent breakfast choices and good service standard. There's parking too!

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

Thank you Anna - we hope you garnered enough info about Cheltenham to decide on your next move ;)) Sincerely Guy & Robert More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed June 18, 2015

My family and I have been visiting Butlers regularly over many years and have always been delighted by their accommodation and warm welcome. As I myself make multiple visits to Cheltenham each year I have stayed there for both long term from over to a month to just a few days and they are always my first choice of accommodation.... More 

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ButlersCheltenham, Owner at Butlers, responded to this review

Thank you Rowana - hope everything is going well with you and we look forward to welcoming you back to Butlers soon ;)) Best regards Guy & Robert More 

GEELONG
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 15, 2015

We were booked at Butlers twice as part of a walking tour of the Cotswold and were delighted with the attention and assistance provided by Guy and Robert, who were the perfect hosts. The small hotel/B&B offer some excellent rooms and everything you could want for breakfast. The hosts went out of their way to assist us. The hotel is... More 

Was this review helpful? Yes 1
ButlersCheltenham, Owner at Butlers, responded to this review

Hello welcome home!! it was really nice to meet you all at Butlers and delighted you enjoyed your walk around the Cotswolds for a few days. Sincerely Guy Hunter Robert Davies More 

Canberra, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 11, 2015

Myself and my wife stayed at Butlers Hotel for one night in June 2015. The "hotel" (in fact an up market B&B rather then a hotel) is reasonably close to the city centre and the decor is novel. It was a warm night and since there was no air conditioning we did not sleep well. The room on the first... More 

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

Dear Guest We have been welcoming guests to our lovely B&B for 12 years. We have never been a hotel with full service so I am sorry you were confused by our offer. All details about our beautiful home are detailed on line so you can make an informed accommodation choice. rooms types rooms sizes occupancy types accessibility statements breakfast... More 

Chard, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed June 11, 2015

Stayed for a night and the room was very comfortable and very clean. Nothing was too much trouble and the owners Robert and Guy were very welcoming. The breakfast was delicious and there was a great selection. Would definitely stay there again.

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

Thank you Tina - do come back and stay again soon. All the best Guy and Robert More 

Baldock, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2015

An interesting themed hotel. Generally quiet, but close to the town cntre and the Montpellier district. The owners are offer a warm welcome and have created a friendly athmosphere. Been twice, so far, will return

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

Hi Paul - thank you for coming back to stay at Buters. ;)) We have a few comments on line that confuse our B&B / Guest house with being a Hotel so we do not want guests to be confused about our offer - or be disappointed ;)) All welcome details are on the website. Thank you very much. More 

London, United Kingdom
Level Contributor
107 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed May 10, 2015

This bed and breakfast hotel is close to the centre of the elegant spa town of Cheltenham and only 10 minutes walk from the Town hall for concerts. The hotel is based upon a theme of butlers, imaginary and real, with every room named after a butler. Within the rooms, public rooms and breakfast room there are very novel and... More 

Was this review helpful? Yes 1
ButlersCheltenham, Owner at Butlers, responded to this review

Thank you Richard for the great review. Were delighted to read you enjoyed your short stay in Cheltenham and we look forward to welcoming you back to Butlers in due course. Sincerely Guy Hunter Robert Davies More 

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