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Butlers

Certificate of Excellence
Western Road, Cheltenham GL50 3RN, England
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211 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Baldock, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

An interesting themed hotel. Generally quiet, but close to the town cntre and the Montpellier district. The owners are offer a warm welcome and have created a friendly athmosphere. Been twice, so far, will return

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London, United Kingdom
Top Contributor
106 reviews 106 reviews
46 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This bed and breakfast hotel is close to the centre of the elegant spa town of Cheltenham and only 10 minutes walk from the Town hall for concerts. The hotel is based upon a theme of butlers, imaginary and real, with every room named after a butler. Within the rooms, public rooms and breakfast room there are very novel and... More 

Was this review helpful? Yes 1
durham
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 27, 2015

Stayed here for a long weekend and loved every minute of our stay. We were greeted by the lovely owners Guy & Robert on arrival with a nice cuppa n a lovely warm welcome. Guy gave us a map of the area , info on things to see and do n a tour of butler's . Our attic room was... More 

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ButlersCheltenham, Owner at Butlers, responded to this review

Excellent - delighted to hear you enjoyed your weekend away. ;)) See you soon Best regards More 

Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2015

This was our first time stopping at Butlers and hopefully it won't be our last. Great location, very friendly and helpful staff, extremely comfortable room (even overslept on the Sunday - which we never do!) and really tasty breakfasts. The 'Butler Theme' is a lovey touch and was something a bit special to remember my birthday by. Excellent all round!

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ButlersCheltenham, Owner at Butlers, responded to this review

Hi Lyn Well that is the best compliment if you overslept and had a lovely breakfast - what more can a B&B do !! Hope to see you again soon. Many thanks More 

Nottingham, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 13, 2015

This was my first stay at Butlers and I hope to return again. The service from Guy, Robert and the staff was so good. There was a problem in the room I was booked in, but I was quickly moved to an alternative with no fuss. The amenities in the room were very good, with a comfortable bed, lots of... More 

Was this review helpful? Yes 1
ButlersCheltenham, Owner at Butlers, responded to this review

Hello thank you for the lovely review. Glad to hear you enjoyed your short stay with us a Butlers - we do try our best ;)) Sincerely Guy and Robert More 

Kingston, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 29, 2015 via mobile

One reason we loved Butlers so much was because of the warm hospitality. Guy and Robert go out of their way to make sure you are happy, comfortable, and at home. I don't think I've ever felt so well taken care of! We were also given lots of great advice on where to go and what to do. The breakfast... More 

Was this review helpful? Yes 1
ButlersCheltenham, Owner at Butlers, responded to this review

Dear Kristin Thank you for coming to stay with us at Butlers It was great to meet you and we're delighted to hear you enjoyed your time visting cheltenham and th Cotswolds. Come back soon ;))) More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

Stayed here for a week, the hotel has a lovely friendly atmosphere with all the comforts you would expect from a 5* hotel. The breakfast was superb, a great start to the day with something to suit all tastes. The hotel is in a quiet location but is also an easy walk from Cheltenham town centre. The website is a... More 

Was this review helpful? Yes 1
ButlersCheltenham, Owner at Butlers, responded to this review

Thank you very much - delighted you enjoyed your holiday in Cheltenham and the Cotswolds. Come back soon!! More 

Horsham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

Cheltenham is a classic English Regency town; Cheltenham Races, Book festival, Everyman theatre. Butlers Hotel adds quality to your stay in this town. Themed on famous butlers, e.g. Jeeves; the rooms are clean and comfortable; the breakfasts are well prepared and taken in a high-ceilinged dining room overlooking the well-kept garden. The Montpellier area is just a short walk away.... More 

Was this review helpful? Yes 1
ButlersCheltenham, Owner at Butlers, responded to this review

Thank you John haha - it only took you five years to find your way back!! Delighted to hear you had a such a nice weekend exploring Cheltenham and we look forward to welcoming you back soon. Sincerely Guy Hunter Robert Davies More 

Lincolnshire, United Kingdom
1 review
5 of 5 stars Reviewed March 22, 2015

Nothing not to like! Everything was wonderful, parking, welcome, breakfast to perfection, rooms, sitting room, breakfast room, very interesting array of Butlers hats, information on the surrounding area was great, just book....you will not be disappointed and only 10mins walk to centre of Cheltenham and if required the bus service to Gloucester was good too.

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ButlersCheltenham, Manager at Butlers, responded to this review

Thankyou for the lovely review it was fun looking after you at the weekend and we look forward to welcoming you back to Butlers on your next visits ;)) All the best Guy and Robert More 

Gibraltar
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 16, 2015

Stayed here over the Festival and it was a wonderful retreat away from the carnage of the town centre. Only a 10 minute walk from the centre and 30 minute walk from the race course and really beautiful inside, loved all the quirky butler memorabilia and hats everywhere. Bed very comfortable, nice sized TV, I only properly met Guy of... More 

Was this review helpful? Yes 1
ButlersCheltenham, Owner at Butlers, responded to this review

HI James Many thanks for findng your way to Butlers - We hope you left the gold Cup week richer than when you arrived! Apologies for the shower rose - we made a mistake by installing eco-heads but no one wants to save the planet anymore ;(( We are having the these changed back. The wifi has been rebooted -... More 

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