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Butlers

Certificate of Excellence
Western Road, Cheltenham GL50 3RN, England
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217 Reviews from our TripAdvisor Community

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Traveler rating
    200
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (217)
  • Mar-May only
    (69)
  • Jun-Aug only
    (54)
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    (47)
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    (47)
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london
Top Contributor
96 reviews 96 reviews
48 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago

Where oh where do I start...... The fabulous owners and staff, the impeccable decor and furnishings, the beautifully appointed rooms, the outstanding breakfast, The excellent central ( but nicely quiet) location, Im just not sure which to put first. It saddens me that people leave less than glowing feedback for an establishment such as this, where the owners and staff... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is for those wanting a non-hotel chain experience. It's an upmarket B&B that's a bit quirky (in the best possible way), in a good location and offers very comfortable and affordable accommodation. Elegant residents drawing room and very pleasant breakfast room overlooking the garden; excellent breakfast choices and good service standard. There's parking too!

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Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My family and I have been visiting Butlers regularly over many years and have always been delighted by their accommodation and warm welcome. As I myself make multiple visits to Cheltenham each year I have stayed there for both long term from over to a month to just a few days and they are always my first choice of accommodation.... More 

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GEELONG
Top Contributor
71 reviews 71 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were booked at Butlers twice as part of a walking tour of the Cotswold and were delighted with the attention and assistance provided by Guy and Robert, who were the perfect hosts. The small hotel/B&B offer some excellent rooms and everything you could want for breakfast. The hosts went out of their way to assist us. The hotel is... More 

Was this review helpful? Yes 1
ButlersCheltenham, Owner at Butlers, responded to this review

Hello welcome home!! it was really nice to meet you all at Butlers and delighted you enjoyed your walk around the Cotswolds for a few days. Sincerely Guy Hunter Robert Davies More 

Canberra, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Myself and my wife stayed at Butlers Hotel for one night in June 2015. The "hotel" (in fact an up market B&B rather then a hotel) is reasonably close to the city centre and the decor is novel. It was a warm night and since there was no air conditioning we did not sleep well. The room on the first... More 

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ButlersCheltenham, Owner at Butlers, responded to this review

Dear Guest We have been welcoming guests to our lovely B&B for 12 years. We have never been a hotel with full service so I am sorry you were confused by our offer. All details about our beautiful home are detailed on line so you can make an informed accommodation choice. rooms types rooms sizes occupancy types accessibility statements breakfast... More 

Chard, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed for a night and the room was very comfortable and very clean. Nothing was too much trouble and the owners Robert and Guy were very welcoming. The breakfast was delicious and there was a great selection. Would definitely stay there again.

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

Thank you Tina - do come back and stay again soon. All the best Guy and Robert More 

Baldock, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An interesting themed hotel. Generally quiet, but close to the town cntre and the Montpellier district. The owners are offer a warm welcome and have created a friendly athmosphere. Been twice, so far, will return

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

Hi Paul - thank you for coming back to stay at Buters. ;)) We have a few comments on line that confuse our B&B / Guest house with being a Hotel so we do not want guests to be confused about our offer - or be disappointed ;)) All welcome details are on the website. Thank you very much. More 

London, United Kingdom
Top Contributor
108 reviews 108 reviews
47 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 10, 2015

This bed and breakfast hotel is close to the centre of the elegant spa town of Cheltenham and only 10 minutes walk from the Town hall for concerts. The hotel is based upon a theme of butlers, imaginary and real, with every room named after a butler. Within the rooms, public rooms and breakfast room there are very novel and... More 

Was this review helpful? Yes 1
ButlersCheltenham, Owner at Butlers, responded to this review

Thank you Richard for the great review. Were delighted to read you enjoyed your short stay in Cheltenham and we look forward to welcoming you back to Butlers in due course. Sincerely Guy Hunter Robert Davies More 

durham
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 27, 2015

Stayed here for a long weekend and loved every minute of our stay. We were greeted by the lovely owners Guy & Robert on arrival with a nice cuppa n a lovely warm welcome. Guy gave us a map of the area , info on things to see and do n a tour of butler's . Our attic room was... More 

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

Excellent - delighted to hear you enjoyed your weekend away. ;)) See you soon Best regards More 

Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2015

This was our first time stopping at Butlers and hopefully it won't be our last. Great location, very friendly and helpful staff, extremely comfortable room (even overslept on the Sunday - which we never do!) and really tasty breakfasts. The 'Butler Theme' is a lovey touch and was something a bit special to remember my birthday by. Excellent all round!

Was this review helpful? Yes 1
ButlersCheltenham, Owner at Butlers, responded to this review

Hi Lyn Well that is the best compliment if you overslept and had a lovely breakfast - what more can a B&B do !! Hope to see you again soon. Many thanks More 

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