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Butlers

4.0 of 5 Western Road, Cheltenham GL50 3RN, England
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Certificate of Excellence 2014
Butlers
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Butlers
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Butlers
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200 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars NEW

A great idea for a themed hotel - celebrity butlers, after whom the various rooms are named. So you might find yourself staying wih Jeeves or with Stevens from Ishiguru's 'Remains of the Day'. Is there a Crichton room - from that great J.M.Barrie play, 'The Admirable Crichton'? Not sure. I was put in Hudson ('Upstairs, Downstairs', I believe -... More 

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Oxfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Don't waste your time looking for anywhere else to stay in Cheltenham! We have stayed at Butlers on several occasions and cannot find fault! Guy, Robert and all their staff are so wonderfully welcoming and helpful, the rooms are beautifully decorated, clean and comfortable, and the breakfast is absolutely delicious! A complete joy! Marian & Martin Oxford

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

Dear Marian and Martin Thank you for the lovely review. I think Martin has already made another reservation so we look forward to seeing him next week. I hope we can maintain the standard - no pressure then!! Sincerely Guy and Robert More 

Windsor and Maidenhead, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Just had a great stay in the most charming and stylish guest house I have ever stayed in. The owners are excellent hosts and have created a unique environment that is full of creative touches. This will be my first choice from now on. And the breakfast was yummy.

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

haha - when you say 'unexpected gem' - were you referring to yourself or us!! Thank you for the great review and now you know where we are we - look forward to welcoming you all again in the future... All the best Guy and Robert More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Forget the big name hotels in Cheltenham. For a truly comfortable stay in luxury surroundings, with a warm welcome and superb breakfast guaranteed, I advise all travellers to Cheltenham to choose Butlers! I travel a lot, both for work and for leisure, and have stayed in hotels of all standards across the globe, and can assure you that, in terms... More 

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ButlersCheltenham, Owner at Butlers, responded to this review

Steady-on Graham - any one would think you enjoyed it here!! haha - delighted to know you and your guests had a lovely weekend here and we look forward to the next one - perhaps in warmer weather next time?? All the best Guy and Robert More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed January 21, 2015

Ideal location, very quiet street. Rooms well-equipped and spotlessly clean, lovely spacious bathroom in Alfred. Staff were friendly and very helpful. Delightful breakfast and a special thank-you for the gluten-free options.Will be coming again and would recommend it to family and friends. Carol, London.

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

Dear Carol thank you very much. We are pleased you enjoyed your stay in 'Alfred' let us know when you are coming back and we will ensure the gluten free options are topped up;)) All the best Guy More 

1 review
5 of 5 stars Reviewed January 19, 2015

It was a pleasure to stay once again at butlers on my annual trip to Cheltenham. You are guaranteed a warm welcome, spotless and tastefully decorated accommodation and a first class breakfast. Having tried many local accommodation providers over the years, including some big brand names, Butlers remains my favourite and I cannot recommend enough.

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

Dear Natasha Thank you for your lovley review - great to know we are your favourite ;)) See you next year!! Sincerely Robert @ Butlers More 

Manchester, UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 27, 2014

Stayed for 2 nights over Christmas. Beautiful hotel. Can't wait to return. The location is superb. A quiet pretty street and a few minutes walk from Montpellier. The hotel itself is filled with authentic butlers' memoribilia. It's the epitome of good taste.

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

Superb rooms, very welcoming hospitality and great choice for breakfast. The hotel is very cleverly furnished and I wouldn't hesitate to recommend to anyone. The Hotel is in a nice area of the town away from any noise

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devon england
1 review
5 of 5 stars Reviewed November 19, 2014

On arrival we were greeted and offered a refreshment.Our room was absolutely beautiful,tastefully decorated and so very clean,the ensuite bathroom sparkled.The breakfast choice was amazing,from traditional English to the lighter choices of Poach eggs on spinach ,scrambled eggs with smoked salmon and more.The owners were very friendly and could not have been more helpful.The only disappointment was that we where... More 

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

Dear Pat and Lou Thank you for taking the trouble to post your review. We are always delighted to know when guests have enjoyed their stay with us. Hope to see you again soon Best regards Robert More 

Chester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2014

My husband and I have been staying at Butlers for the last 3years during our visits to Cheltenham Races-usually 3 times a year. Just returned from our November visit.Never disappointed-rooms excellent high level of cleanliness--breakfasts superb--the owners Robert & Guy are always helpful nothing ever too much trouble-infact Butlers is Home From Home. Looking forward to our next stay in... More 

Was this review helpful? Yes
ButlersCheltenham, Owner at Butlers, responded to this review

Dear Sandra and John Thank you again for your lovely comments and we look forward to welcoming you back to Butlers for many more race meets to come. And if you are going to have a 'flutter' Robert is preared to lend you his lucky pin!! thank you and see you again soon. More 

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Additional Information about Butlers

Address: Western Road, Cheltenham GL50 3RN, England
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Butlers 4*
Number of rooms: 9
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Also Known As:
Butlers Hotel Cheltenham

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