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All 17 Cheltenham hotels

Ellenborough Park

5.0 of 5 Hotel   |   Southam Road, Cheltenham GL52 3NH, England
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Ellenborough Park
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94%
Ranked #1 of 17 hotels in Cheltenham
A recent review
5 of 5 stars reviewed 2 days ago
suehampshire Hampshire
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481 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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English first
Hampshire
Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have had a lovely start to our short break. Everybody at the Ellenborough have looked after us so well, thank you, but what I must comment on whilst still here is that tonight there was a smallish blip with one of our meals. I can't be more appreciative to our lovely waitress and the super Mr Hanna (GM )... More

Was this review helpful? Yes
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

I am delighted that you are enjoying your stay here once again, it's always nice to see guests return. I am also pleased that I, with my colleague, was able to resolve your 'blip' with one of your meals. We hope you have an enjoyable Easter Break. Kind regards John Hanna Ellenborough Park More

Berkshire
Top Contributor
72 reviews 72 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment you drive up in the rain to be met by a member of staff who takes your bags and parks your car, you know this is a very upmarket place. Try to get a room in the old part of the hotel with wonderful characterful fittings. The annex is a short walk away, not so pleasant when... More

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EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you for your comments concerning your recent experience. We are delighted that you enjoyed everything about your stay with us, thank you also for your recommendations regarding rooms, we have some guests who enjoy staying in Woodland Court because it is close to the pool and the rooms are more modern and other guests enjoy Ellenborough Gate and the... More

Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is by far the best afternoon tea experience I have had. It is perfection on a plate! The staff are faultless, the location stunning, the food a delight. I can also highly recommend the non-alcoholic cocktail (mojito) it is to die for. This was our first visit for my Mums 80th birthday, but it certainly won’t be our last.... More

Was this review helpful? Yes 1
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you for your very kind comments concerning your recent afternoon tea experience. We are delighted that you all enjoyed everything so much and that your mum had a very special birthday. We look forward to seeing you here again. Kind regards John Hanna Ellenborough Park More

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Special occasion lunch with very long standing friends whom we have not seen for a while. Fantastic looking hotel and location. Staff very welcoming (not stuffy at all) lunch was excellent again all very relaxed.Coffee in the Minstrels Gallery is an experience. Will definitely be back.

Was this review helpful? Yes
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you very much for your recent review following Sunday lunch here with your friends. We are very pleased that you all enjoyed your experience and hope to see you here again before too long to possibly try the Afternoon tea or the Taster menu in the Beaufort Dining room? Kind regards John Hanna Ellenborough Park More

Southampton
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We enjoyed 3 nights at the Ellenborough Park in March 2014. We found it a very well maintained hotel and grounds, with very approachable and friendly staff. A lot of the rooms are in separate buildings away from the main house, so you are exposed to the weather, to and from, the breakfast / dining room & bar. We requested... More

Was this review helpful? Yes
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you very much for your wonderful review and saying that we are living up to our rating, this is most pleasing. As you wrote, our bedrooms are across four locations in a mix of old and new buildings. Each area has a completely different feel and we know from different comments made that there is a variety of preferences.... More

Exeter, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was part of a conference at the hotel. We arrived the night before and were greeted by the fabulous valet and the manger was sat on reception. Fantastic service which continued for our stay. We dined in the brasserie enjoying a lovely meal and our waiter was faultless. The rooms were big and had everything you needed (including fresh... More

Was this review helpful? Yes
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you for your review following your recent stay as a conference delegate, we are delighted that you enjoyed the service throughout your time here. Please let us know if you would like to sign up to our newsletter so we can let you know of any offers or breaks we hope to see you again soon. kind regards John... More

worcestershire
Contributor
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Just had an excellent meal, Beaufort restaurant, perfect day great service. Only to be spoilt by being over charged £24 on our bill for a bottle of wine and a bottle of water we did not have. No apology or concerns about the fact we were over charged,really disappointed for such a lovely place.

Was this review helpful? Yes 1
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

We are delighted that you had such an enjoyable meal in the Beaufort and we are extremely sorry that your experience was marred by this oversight on our behalf. Please rest assured that we will investigate as it is most unusual for us not to apologise if we make a mistake. Kind regards John Hanna Ellenborough Park More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It was my mums wish to have afternoon cream tea when she was diagnosed with cancer. As my gift to her I treated her to afternoon cream tea. I must say it was the most brilliant afternoon with my mum ever. The presentation of the cakes were outstanding, selection of tea's definitely couldn't go wrong. Staff were excellent and very... More

Was this review helpful? Yes 1
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

I am delighted that we were able to give you and your mum a very special afternoon cream tea and that you both enjoyed your experience here. I will make sure that we thank the pastry chefs and the teams that served you. We hope to see you again soon. Kind regards John Hanna Ellenborough Park More

Cheltenham, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Three up we landed our helicopter at Ellenborough Park for a late lunch on Thursday 20 March. Nicely collected from the landing area by a friendly driver in a Range Rover a relaxing lunch in the bistro bar followed. Service was faultless as was the food, and the ambience amazing. Back to the helicopter by Range Rover to fly back... More

Was this review helpful? Yes 1
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you for commenting on your wonderful helicopter, RangeRover and eating experience on the 20 March. We are delighted that you had such an enjoyable time and we look forward to seeing you here again, by whatever method of transport suits you on the day. Kind regards John Hanna Ellenborough Park More

London, United Kingdom
Top Contributor
236 reviews 236 reviews
97 hotel reviews
262 helpful votes 262 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Was back there last weeks for my trip to the races and this hotel has dropped in standard Im sorry to note. A change of management company I understand and a general 'cut back' in all departments to save money - and it shows ! Still a great location and could ge greta once more but standards are slipping and... More

Was this review helpful? Yes 3
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you for your review concerning your stay here during the Races, we are very sorry you felt there was a change in standard, if you have any specific comments that you feel would be useful for us to know would you please contact us privately. Kind regards John Hanna Ellenborough Park More

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Additional Information about Ellenborough Park

Also Known As:
Ellenborough Park Hotel
Ellenborough Park Hotel Cheltenham
Address: Southam Road, Cheltenham GL52 3NH, England
Location: United Kingdom > England > Gloucestershire > Cotswolds > Cheltenham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Cheltenham
#1 Family Hotel in Cheltenham
#1 Luxury Hotel in Cheltenham
#1 Business Hotel in Cheltenham
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Ellenborough Park 5*
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