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Ellenborough Park

5.0 of 5 Southam Road, Cheltenham GL52 3NH, England
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Ellenborough Park
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Ellenborough Park
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629 reviews from our community

Traveler rating
    495
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    40
    7
    3
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103
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Gloucestershire, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Had lunch here with my daughter's prospective In laws earlier this month. There were 3 tables in use including ours. The waiter was very difficult to understand & not very helpful. The soup was just warm not hot, vegetables cold, desert ordered not available. To say not busy very poor & pricey. I have now been here 3 times, first... More 

Was this review helpful? Yes 2
London
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Friendly and accommodating staff, spacious grounds for country walks, but the restaurants and spa were disappointing. I would recommend Ellenborough Park for couples seeking a relaxing weekend away from the city.

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My Mother and I had afternoon tea at Ellenborough Park just before Christmas but it was disappointing. The sandwiches and scones were lovely, but the cakes were stodgy and all but one were Christmas types of cake, mince pies etc, which I don’t like. It turned out to be very expensive at £50 for a cup of tea, a scone... More 

Was this review helpful? Yes 2
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you for your recent review regarding afternoon tea. We are very disappointed that you and your mother did not enjoy the Christmas themed afternoon tea. We would have been delighted to have offered you a different selection of cakes to complement your sandwiches and Scones which you may have preferred. However, we look forward to seeing you here again... More 

Surrey, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We spent one night at Ellenborough Park in December 2014. The reception staff are so lovely, we couldn't have asked for a more friendly welcome from the hotel, the porters are also very kind and cannot do enough for you. Our room was amazing, really spacious and the bathroom was huge with a rolltop bath. There aren't many communal spaces... More 

Was this review helpful? Yes 1
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you for your recent review. We are pleased that you enjoyed most aspects of your stay here. And are sorry that you found the food in the Beaufort Dining room not to your taste. We have three AA rosettes and so I'm truly sorry that the food did not appeal, I am pleased to see that you enjoyed your... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked the Christmas Package for 3 nights at Ellenborough Park with our 5 year old chocolate lab and it was a great trip! From the moment we arrived the staff accommodated us extremely well. We arrived early and our room wasn’t ready so I was able to sit in an the reception with my dog and have a glass... More 

Was this review helpful? Yes
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you very much for your recent response. We are delighted that you had a 'ball' this Christmas. We are pleased that on the whole you and your lovely dog had a great break. Next time you stay please let us know about the dog bed and we will not charge for this. Also, we are looking to develop some... More 

London, United Kingdom
Top Contributor
61 reviews 61 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our agent suggested New Year at the Ellenborough Park, and what an outstanding recommendation it turned out to be. We went with great friends and decided to stay 3 nights. Driving up to reception we were met by a porter who took over the car and luggage. Check in was efficient and the reception staff where charming. Our room was... More 

Was this review helpful? Yes
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you very much for your comments regarding your stay with us over New Year’s Eve. We are delighted to hear you enjoyed your whole time with us and were able to enjoy Cheltenham Spa and the racing action at the Racecourse across the fields from the hotel. We hope to welcome you again very soon and perhaps see you... More 

Cheltenham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really great hotel. Wonderful room, upgraded to a huge suite really comfortable bed, fantastic bathroom. Very friendly staff, we ate in both restaurants they all could not be attentive enough. The bed was so comfortable it was very difficult to get me out of it. Room 32 is great but it is not in the old part of the hotel,... More 

Was this review helpful? Yes
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you very much for your review of our hotel. We are delighted to read you enjoyed your stay with us and it was a lovely surprise stay for you. Our rooms are located across four buildings and we are very happy to hear you thought the room was great. Thank you for your comments on The Spa. We shall... More 

Henley-on-Thames, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned home after spending three says at the Ellenborough Hotel for the New Year celebrations. Wow! What a great time we had. Our room was luxurious, bed comfortable and room clean and well appointed. From the minute we entered the reception area we felt special. The staff were attentive and professional. Food was definitely fine dining. Breakfast... More 

Was this review helpful? Yes
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

Thank you for your kind comments. This is a lovely review for our teams to read and we are all delighted you enjoyed celebrating New Year with us. We always strive to look after our guests from the moment they arrive and always aim to ensure everything is as good as possible. We hope to welcome you this year and... More 

Auckland, New Zealand
Contributor
20 reviews 20 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My room was a luxury suite with bed & bath downstairs and a very comfortable lounge upstairs. The location, just outside the lovely city of Cheltenham was well located as a start point for an exploration of the Cotswold region and its multiplicity of attractions. The staff were attentive an helpful no matter where they were engaged, be it reception,... More 

Was this review helpful? Yes 1
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

It was lovely to read about your recent stay with us. We love our location at the bottom of Cleeve Hill and agree that we are perfectly located for exploring the Cotswolds. Thank you for your kind comments regarding the team and we look forward to seeing you again soon. Happy New Year! Kind regards, John Hanna Ellenborough Park More 

Bristol, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited this hotel with family and friends during December and thought it was superb. We stayed in a luxury room and the kauto star suite- truly wonderful- and everything about the stay was effortless and enjoyable. The hotel is well presented and throughout the service was of the highest quality. The views over the grounds and racecourse are idyllic... More 

Was this review helpful? Yes 1
EllenboroughPk, General Manager at Ellenborough Park, responded to this review

We are all delighted to read your lovely review of our hotel and that you found our service of the highest quality. It is great to hear you were able to go on a few walks and take in the beautiful views of Cheltenham and the Cotswolds. We are very proud of our team and to receive comments on an... More 

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Additional Information about Ellenborough Park

Address: Southam Road, Cheltenham GL52 3NH, England
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Ellenborough Park 5*
Number of rooms: 62
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Also Known As:
Ellenborough Park Hotel Cheltenham
Hotel Style:
#1 Business Hotel in Cheltenham
#1 Family Hotel in Cheltenham
#1 Luxury Hotel in Cheltenham
#1 Romantic Hotel in Cheltenham

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