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Thistle Cheltenham Hotel

4.0 of 5
Gloucester Road, Cheltenham GL51 0TS, England
Hotel amenities
Thistle Cheltenham Hotel
Ranked #8 of 17 hotels in Cheltenham
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378 reviews from our community

    Trip type
Traveler rating
    112
    132
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Date Rating
Llandysul, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2013 NEW

Lovely friendly hotel, food lovely staff extremely helpful, Health club clean and great fun. Room huge and massive comfy bed, could not have asked for more. Stayed on a great little breaks deal excellent value.

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Henley-on-Thames, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 17, 2013 NEW

Just back from our 2nd stay at the Thistle Hotel courtesy of a Great Little Breaks offer. I can't praise this hotel highly enough. The staff are excellent, uniformly courteous and friendly. The rooms are a nice size and very well cleaned daily. The breakfast buffet is the best I've ever had in a UK hotel, with a chef cooking... More

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Plymouth, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 16, 2013 NEW via mobile

We booked two rooms to train 20 staff members on new we applications - which obviously mean we needed wifi. It was bad! 2hrs30min to download a 85MB file, which I needed to do on every machine but have up. I set up users Laptops manually, but then most could not get online to do any training. In the end... More

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Catherine H, Manager at Thistle Cheltenham Hotel, responded to this review
May 17, 2013

Dear Izvor, Thank you for your comments, we are in the process of upgrading the internet service to high speed fibre optic cables and we are awaiting an installation date. In the meantime and we have purchased business mobile devices to boost and enhance the speed of our existing Wi-Fi. If you would like to contact or speak with me... More

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Lydd, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 14, 2013 NEW

Stayed here for a week with s colleague whilst on a course in Barnwood. The round about at the hotel was a nightmare to get out of in the morning it only had traffic lights partially on there and took a while to negotiate each day. Staff were very nice. The bar was very small but jad avgod selection of... More

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Pembrokeshire
1 review
4 of 5 stars Reviewed May 13, 2013 NEW

Stayed here with a Great Little Breaks deal, 2 nights with dinner on second night. Nice staff, great food and cocktails. Added bonus of a Jacuzzi and pool. Ideal location near the roundabout into Cheltenham. Would definitely stay again.

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Bedford
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 9, 2013

My husband and I and two friends spent two nights here on a Travelzoo deal. From the beginning to end of the stay we were very satisfied with the whole experience. Firstly I must congratulate all the staff on a very positive and welcoming attitude. There was always someone on hand to help - for example carrying cases down short... More

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Devizes, United Kingdom
Top Contributor
222 reviews 222 reviews
19 hotel reviews
Reviews in 95 cities Reviews in 95 cities
201 helpful votes 201 helpful votes
4 of 5 stars Reviewed May 8, 2013

This hotel was chosen as a meeting venue, and after the meeting, we would stay over before getting back home. The hotel is accessed via the second exit of the roundabout on the A40 that heads into central Cheltenham, about a mile's ride from junction 11 on the M5. The main car park is located towards the rear of the... More

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Barcelona
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2013

Just had 2 nights at this hotel and couldn't fault the hotel or its staff who made our stay very welcoming. Each member of staff greeted us whether at reception, in the bar or in the dining/breakfast area or cleaning rooms. Room clean and all we wanted. Refurbishment being carried out so no lift just now, but staff only to... More

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Gloucester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 3, 2013

Upon arrival it was made clear that the hotel lift was not in operations, and that bags would need to be carried up the flights of stairs - no assistance was offered to me at this point. The hotel is showing its age, and the interior obviously required some more investment. Upon arrival in my room, which was a good... More

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Catherine H, Manager at Thistle Cheltenham Hotel, responded to this review
May 3, 2013

Dear DanS, Thank you for your comments, which we have been investigating and in the process of writing to you independantly following your correspondance. With kind regards Catherine More

Worcester, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2013

Good location. Easy to fine. Excellent parking. Great leisure facilities. Rooms very warm, clean and comfortable. Lovely thick towels. Food in the resturant excellent too. Enough food at breakfast to keep you going all day. Staff could do no more to please. Every opportunity they asked if we needed anything. Directions given to catch the local bus into Cheltenham and... More

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Additional Information about Thistle Cheltenham Hotel

Also Known As:
Thistle Hotel Cheltenham
Cheltenham Thistle Hotel
Address: Gloucester Road, Cheltenham GL51 0TS, England
Region: United Kingdom > England > Gloucestershire > Cotswolds > Cheltenham
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Cheltenham
#4 Family Hotels in Cheltenham
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located at the gateway to the Cotswolds, M5 J11. The hotel has recently undergone a £4 million refurbishment including bedrooms with flat screen TVs, a new designer restaurant and improved lounge décor, refurbishment of our swimming pool and a new outside patio area. Thistle Cheltenham offers modern surroundings within landscaped grounds close to regency Cheltenham Spa. We pride ourselves on offering you great service in a stunning location with the highest standards and comfort. ... more   less 
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Thistle Cheltenham Hotel
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