Just back from our 2nd stay at the Thistle Hotel courtesy of a Great Little Breaks offer. I can't praise this hotel highly enough. The staff are excellent, uniformly courteous and friendly. The rooms are a nice size and very well cleaned daily. The breakfast buffet is the best I've ever had in a UK hotel, with a chef cooking... More

We booked two rooms to train 20 staff members on new we applications - which obviously mean we needed wifi. It was bad! 2hrs30min to download a 85MB file, which I needed to do on every machine but have up. I set up users Laptops manually, but then most could not get online to do any training. In the end... More

Stayed here for a week with s colleague whilst on a course in Barnwood. The round about at the hotel was a nightmare to get out of in the morning it only had traffic lights partially on there and took a while to negotiate each day. Staff were very nice. The bar was very small but jad avgod selection of... More

Stayed here with a Great Little Breaks deal, 2 nights with dinner on second night. Nice staff, great food and cocktails. Added bonus of a Jacuzzi and pool. Ideal location near the roundabout into Cheltenham. Would definitely stay again.

My husband and I and two friends spent two nights here on a Travelzoo deal. From the beginning to end of the stay we were very satisfied with the whole experience. Firstly I must congratulate all the staff on a very positive and welcoming attitude. There was always someone on hand to help - for example carrying cases down short... More

This hotel was chosen as a meeting venue, and after the meeting, we would stay over before getting back home. The hotel is accessed via the second exit of the roundabout on the A40 that heads into central Cheltenham, about a mile's ride from junction 11 on the M5. The main car park is located towards the rear of the... More

Just had 2 nights at this hotel and couldn't fault the hotel or its staff who made our stay very welcoming. Each member of staff greeted us whether at reception, in the bar or in the dining/breakfast area or cleaning rooms. Room clean and all we wanted. Refurbishment being carried out so no lift just now, but staff only to... More

Upon arrival it was made clear that the hotel lift was not in operations, and that bags would need to be carried up the flights of stairs - no assistance was offered to me at this point. The hotel is showing its age, and the interior obviously required some more investment. Upon arrival in my room, which was a good... More

Good location. Easy to fine. Excellent parking. Great leisure facilities. Rooms very warm, clean and comfortable. Lovely thick towels. Food in the resturant excellent too. Enough food at breakfast to keep you going all day. Staff could do no more to please. Every opportunity they asked if we needed anything. Directions given to catch the local bus into Cheltenham and... More