We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Thistle Cheltenham Hotel

Certificate of Excellence
Hotel website
Hotel deals
Gloucester Road, Cheltenham GL51 0TS, England
Special Rate
Spring offer
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Thistle Cheltenham Hotel
Professional photos View all
Browse nearby
Thistle Cheltenham Hotel
Add Photo Write a Review

699 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    242
    255
    117
    50
    35
See reviews for
87
289
29
130
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (699)
  • Mar-May only
    (217)
  • Jun-Aug only
    (161)
  • Sep-Nov only
    (162)
  • Dec-Feb only
    (159)
All months
Bridgend, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Enjoyed our two night stay at this Hotel purchased on a holiday deal, worth every penny. Room was clean, bed comfortable, bathroom good, very quiet. Breakfast excellent choice. Evening meal fab. Enjoyed the swimming pool and steam / sauna rooms - all free of charge. Staff very helpful in all areas of Hotel. Will definitely return.

Was this review helpful? Yes
Taunton, Somerset
Level Contributor
67 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here following a visit to the royal international air tattoo at nearby Fairford. Very nice room very clean and comfortable, good selection of bar meals as well as a restaurant, good selection at breakfast and a well stocked bar. One thing to note is we purchased a couple of bottles of water from the bar on arrival which we... More 

Was this review helpful? Yes
Cardiff, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Rooms are a bit dated but the rest of the hotel is decorated to a good standard. The hotel staff were friendly and informative. The location was great. Room was clean and quiet. We enjoyed our stay and would stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Management response:

Thank you so much for posting such a positive review on TripAdvisor following your recent stay at our hotel. My housekeeping team will be pleased that you found the standard of cleanliness throughot the hotel to be very good. We look forward to welcoming you back to the hotel very soon. Best regards Martin Orme More 

Manchester, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

We stayed for 1 night, myself and a friend. We found the room to be very clean and comfortable. The staff were friendly and helpful, but when we sat down for our evening meal which we were looking forward to, we were extremely dissatisfied. I chose the soup for my starter which came in the form of green tasteless water,... More 

Was this review helpful? Yes
Management response:

Dear Reviewer Thank you for sending through your feedback in relation to your recent stay at our hotel & for your comments in relation to your meal experiance. My team & especially my Head Chef and his brigade were very disapointed to hear that you did not enjoy your meal & as such I would be pleased if you would... More 

Lincoln, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great hotel. Doesn't look much from the outside but inside is a different story. Modern rooms, friendly staff, amazing food. Very impressed. Staff could not do enough for us. A welcome phone call to the room from reception was a lovely touch

Review collected in partnership with this hotel

Was this review helpful? Yes
Management response:

Dear Reviewer Many thanks for commenting on your recent stay at our hotel , My team & myself were delighted to know that you were happy with the services we provided & of course the kitchen team were delighted to read that you thought the food was amazing. We look forward to welcoming you back to the hotel very soon.... More 

Oxford, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One night only wish it had been longer stayed in standard room looked more like deluxe very spacious big king bed tea coffee and biscuits very clean ,no fridge in room which if are stay had been longer and the warm weather would of been a worry breakfast good check in check out fast staff all round very polite and... More 

Was this review helpful? Yes 1
Management response:

Many thanks for your kind comments regarding all aspects of your stay at our hotel for your reunion. Our team will be delighted to know that their efforts have been recognised & that they were able to have a positive impact on your overall hotel experiance. Thanks again Martin Orme More 

Leeds, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped here for 2 nights with 5 other guests while visiting relatives in Cheltenham. Hotel is really good with excellent friendly staff.Food in restaurant is fantastic ,free wife works OK. Normally stop at a premier Inn but this was much nicer.Will definitely stay here again.

Was this review helpful? Yes
Management response:

Thank you so much for posting this review my team & especially my kitchen team will be delighted to read that you found our restaurant excellent & that all aspects of your stay were good. We very much look forward to welcoming you & your friends back to the hotel in the not too distant future. Kind regards Martin Orme More 

Cardiff, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 20, 2015 via mobile

Good location for exploring Cotswolds,once inside a lot better than I looks! No air con in our room but fan supplied, but too noisy at night to use.breakfast excellent, both food selection, quality and friendly helpful staff. Parking on site but look out for charges made.would recommend this hotel

Was this review helpful? Yes 1
Management response:

Dear Reviewer Many thanks for posting such a positive review on TripAdvisor , the team here will be especially pleased to read that their efforts in terms of customer service delivery have been recognised by yourselves. We look forward to welcoming you back in the not too distant future. Kind regards Martin Orme More 

Northampton, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 15, 2015 via mobile

Very convenient location for Cheltenham. Evening meal excellent, nice touches in room (suite) incl toiletries, robes, slippers, whirlpool bath, water, fridge, tea/coffee plus "to go" hot drink cups. Also hairdryer in room. Special mention to Christine in the restaurant, outstanding customer service at both dinner and breakfast. Treated us like royalty.

Was this review helpful? Yes 2
Management response:

Such a positive review, thank you so much for providing this feedback. My coleague Christine is especially pleased to have been singled out on this occasion. We do hope you will plan a return visit in the very near future. Kind regards Martin Orme More 

Leicester, England, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 15, 2015 via mobile

I stayed here last weekend with 7 other family members to celebrate a relatives 18th Birthday. The hotel is lovely and has a good quality atmosphere to it. The recrption staff were great and let us store our bags as we arrived quite early. The rooms are a good size and beds are very comfy. Breakfast was superb with plenty... More 

Was this review helpful? Yes 1
Management response:

Thank you for posting such a positive review & on behalf of all of my team we wish your relative a very happy birthday. My team will be delighted to know that their efforts in terms of customer care & hospitality have been recognised by yourselves in such a positive way. Kind regards Martin Orme More 

Questions? Get answers from hotel staff and past guests. Ask a question

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (74)
Viewed
Room/suite (36)
Viewed
Bathroom (9)
Viewed
Hotel & grounds (8)
Viewed
Dining (4)
Viewed
View from room (1)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (10)
Viewed
Dining (9)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (1)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (1)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Cheltenham hotels
3.6 mi away
Cheltenham Park Hotel
Cheltenham Park Hotel
#1 of 1 in Charlton Kings
4.0 of 5 stars 1,017 reviews
2.3 mi away
Strozzi Palace Boutique Hotel Suites
4.4 mi away
Ellenborough Park
Ellenborough Park
#3 of 19 in Cheltenham
4.5 of 5 stars 767 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
Clarence Court Hotel
Clarence Court Hotel
#4 of 19 in Cheltenham
4.5 of 5 stars 328 reviews
1.1 mi away
Premier Inn Cheltenham Central
2.1 mi away
Hotel du Vin Cheltenham
Hotel du Vin Cheltenham
#7 of 19 in Cheltenham
4.0 of 5 stars 625 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay