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Jurys Inn Cheltenham

Certificate of Excellence
Gloucester Road, Cheltenham GL51 0TS, England (Formerly Thistle Cheltenham Hotel)
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1 room 1 adult
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Jurys Inn Cheltenham
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65 Reviews from our TripAdvisor Community

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Worcestershire, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

Stayed here last November whilst on business. The food was below par and on two occasions they double charged my card. I have on a number of occasions called them to resolve, to be told the manager would call me back. It is now Feb (3months later) and I still have not been refunded!!!!!

Helpful?
Thank 600stu2016
Banbury, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Staying at the Jury's Inn Cheltenham and have seen some of the recent reviews; a big shame as the refurbished rooms are lovely, staff are friendly and dinner was delicious; and all for a very reasonable rate; do not be put off by previous comments

Helpful?
Thank Claire M
Tewkesbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Stop for a business meeting as the bar area is good, but when you need something there is not the staff. Had to wait more then 25 minutes to get serviced, food was great and well presented. If they had more staff then it wound be a very nice place..

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2 Thank paul204p

Travelers are raving about these Cheltenham hotels

Greater Manchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Average hotel - fairly good value, somewhere between a Travel Lodge and a Premier Inn. Price was ok, main negative was the building work on the floor below which woke us with banging directly below our room at 7:30am/8am. My wife spoke to reception who said it wasn't scheduled for Sunday - which would have incurred post-wedding, hangover wrath, but... More 

Review collected in partnership with Jurys Inn

Helpful?
Thank jasper_hd
Preston, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

Average hotel marred by an awful experience in the leisure facilities. The hotel is tired however the staff were all very welcoming. An incident involving two non-guests defecating in the steam room made it a less than relaxing visit.

Review collected in partnership with Jurys Inn

Helpful?
Thank Martin_A_Preston
Cheltenham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I booked a room here for a relaxing weekend with my partner. I arrived to find two single beds and had to push them together manoeuvring around fixed objects in the room. I was woken up very early multiple times due to work being carried out which included drilling and hammering. I checked out and mentioned this to a member... More 

Review collected in partnership with Jurys Inn

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1 Thank Tmayne1
UK
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Reserved a room (Conf Number #352300259), arrived just before 9:00pm after a very long day to be told that they didn't have my room. They had booked me another hotel a good 20 mins away whoch was of little help as I had a dinner booked there with a colleague and a meeting the next day. The receptionist (Vanessa) called... More 

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Thank FredFlintstoneUk
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for a night with a group if friends and it was perfect. Our double room cost us £49 which we thought was excellent value as it was lovely and clean, nicely decorated and plenty big enough. The bathroom was a good size and spotless so we were happy with that. The front of house staff were very... More 

Helpful?
Thank Tom D
Southampton, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

When we first arrived we were given a dirty room we then moved to another room and the phone didn't work so I had to order room service from the bar and when it arrived the food was cold and as it was chicken I didn't eat it. For the amount of money we paid for a 2 night stay... More 

Review collected in partnership with Jurys Inn

Helpful?
Thank donnawG3745IN
Cambridge
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We often use Premier Inns when travelling round the country but having stayed at a JI in Birmingham we liked the idea of having dining room and bar in same building (not having to put your coat on to walk across a car park to get an over priced breakfast) so we decided to stay at Jurys Inn when visiting... More 

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Thank BobbieJ
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