We stayed here for two nights on our way down to Cornwall. The parking outside is very limited indeed with no nearby alternative. However we found the location very convenient as we could easily walk in to the centre of Cheltenham from the hotel. Our room was on the top floor......and there was no lift. We found the restaurant prices... More

The receptionist was very good. The room looked great but the extractor fan did not work in the bathroom and the hot water tap on the hand basin took an age to get hot, the bedside lights were either on or off both sides of the bed ! No tea /coffee making facilities in the room, instead you have to... More

I have to say I was somewhat troubled about our impending visit, given the numerous negative reviews. However we were both extremely impressed with our findings. I booked the weekend through a KGB deal for my birthday and we were given a lovely room with a spa bath, which was most unexpected. Yes, the mini bar prices are high, but... More

The Hotel in the Park Cheltenham Following our recent stay at The Hotel in the John Clement Mead Room we would like to make the following comments:- We arrived on Tuesday 8th May and reported that the bedside & wall lights were not working and the bathroom lights kept flickering. The only light was a small table light in the... More

Two nights "luxury" on KGB voucher as wedding gift. What to say-when booking our voucher rooms not available so paid £50 to upgrade. Room was very nice, bed comfortable, bath great. Wardrobe covered in dust, hot water for bathroom sink trickled and took minutes to get luke warm.. Shower knob fell off. At £19 each did not partake of breakfast... More

We booked this weekend on a voucher KGB deal and paid £100 to upgrade as it was our mini honeymoon. I also paid the £39.95 extra two for one evening meal price. The hotel is advertised as luxury and at first glance it is. The building is beautiful and it was obviously renovated to a high standard when it was... More

We have just had a most enjoyable weekend in a beautiful hotel. I cannot comment about the restaurant other than we had a very good breakfast. I feel that the reviews for the restaurant should not deter anyone from staying in this hotel and as for the price of food and drinks, does anyone know an hotel in the UK... More

Like most people, we went to Parkers having been given a voucher. The glass of champagne which was part of the voucher deal and was a good start. The staff were very friendly and the service was professional and you were made to feel welcome. So that's the positve bit. Talking about the food and drink, even with the voucher... More

Being a local resident and my wife being an ex employee (albeit previous owners) and having been given a voucher as a christmas present my wife and I were looking forward to a meal worthy of a special occasion. Having spent what was intended to be a birthday celebration for my wife tonight at the restaurant - we have to... More