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Holiday Inn Express Cheltenham

3.0 of 5
Dunalley Street 33, Cheltenham GL50 4AJ, England
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Holiday Inn Express Cheltenham
Ranked #10 of 16 hotels in Cheltenham
4.0 of 5 stars 140 Reviews
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140 reviews from our community

What travelers say about this hotel
  • Central location(4)
  • Hot food(4)
  • Ncp car park(4)
  • Really good(3)
  • Complimentary breakfast(3)
Traveler rating
    50
    52
    29
    5
    4
Only show reviews for Family (26) | Couples (55) | Business (34)
Date Rating
Lancaster UK
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 16, 2012
1
person found this review helpful

Have stayed several times at this modern hotel the most recent in early May. Its located in the centre of Cheltenham, a few minutes walk from the high street and Promenade, with its shops, bars and numerous places to eat. Across the road is The Brewery, a complex of restaurants, a cinema and fitness centre. The hotel has arranged discounts... More

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London, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 16, 2012
1
person found this review helpful

This is a good hotel in a great location to explore Cheltenham and the Cotswolds. We really enjoyed it. The car park next door is £12 a day which is handy too. The rooms are clean, simply decorated and the beds are comfortable. The choice of hot and cold breakfast is good but a bit strange in that it's sausages,... More

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Rotherham, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 23, 2012
3
people found this review helpful

I stayed at the HI Express for 4 nights from 16/04/12. First of all parking. When i arrived, i parked outside the hotel and asked the receptionist where to park, he said to park in the Matalan carpark next door, as it was free from 6:00pm to 8:00am. On speaking to another receptionist the next day, they advised not to... More

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KimberleyHIEX, General Manager at Holiday Inn Express Cheltenham, responded to this review
May 7, 2012

Dear Valued Guest, Thank you for taking the time to provide feedback about your stay. As a central hotel we do not own an onsite car park, but there is plenty of ample parking nearby. There is a charge at the NCP next door for overnight stays, however, management are working on ways to provide parking discounts for guests. This... More

Rawtenstall, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 77 cities Reviews in 77 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

The spa town of Cheltenham is often said to be the gateway to the Cotswolds, accommodates the campus for the university of Gloucester and is the former home of Gustav Holst (composer of The Planets suite). It also has a famous racecourse. As with all Holiday Inn Express hotels this one features a bedroom with TV (limited number of chanels),... More

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London
Senior Contributor
38 reviews 38 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 8, 2012
1
person found this review helpful

first stay at HIE - pleasantly surprised, very clean rooms, free breakfast, and good location. Nice bar area, it was quite chilly in the bar though, if you can get this hotel for good price, would recommend More

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KimberleyHIEX, General Manager at Holiday Inn Express Cheltenham, responded to this review
April 17, 2012

Dear Valued Guest, It is always a pleasure to hear back from our guests, and we are pleased to welcome you to our hotel for the first time. Thank you for your positive comments. I will forward your feedback to the front desk and bar team to ensure our relaxing coffee lounge & 24 hour bar area stays comfortable for... More

Seattle
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 31, 2012
1
person found this review helpful

This is a rather no frills hotel. Spotlessly clean! Internet service was a bit steep at 15£ per day. Nice free breakfast. Friendly, efficient staff. More

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See 2 more reviews by c3travel for Cheltenham
KimberleyHIEX, General Manager at Holiday Inn Express Cheltenham, responded to this review
April 9, 2012

Dear Valued Guest, Thank you for choosing to stay with us, and taking the time to write about your stay. I am glad you had a chance to enjoy some of our hotel facilities, and I wanted to take this opportunity to advise of some facilities we have improved since you stayed. We have been working on enhancing our internet... More

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
Reviews in 17 cities Reviews in 17 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 23, 2012
1
person found this review helpful

I've stayed at this hotel 7 or 8 times this past 2 years on business, but my family have visited a few times also. It's located just on the edge of the town in a decent area. Shops and restuarants just over the road - plenty of value and quality. I woudl put this HI Express a notch above most... More

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KimberleyHIEX, General Manager at Holiday Inn Express Cheltenham, responded to this review
April 9, 2012

Dear Valued Guest, Thank you for taking the time to write about your stay. It is always a great pleasure to hear back from guests who have enjoyed their stay with us. We pride ourselves on exceeding guest expectations and going the extra mile for our guests. We value our loyal guests and we thank you for making Holiday Inn... More

Dublin, Ireland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2012
1
person found this review helpful

Have stayed there during the racing festival every year since its opening in 2008. Seems to get better every year. Very clean with pleasant staff. Location is perfect being near/in the town centre and about 30 minutes walk to racecourse (uphill!). Reasonably quiet unlike some perhaps better known establishments in town. Would not dream of staying anywhere else during race... More

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KimberleyHIEX, General Manager at Holiday Inn Express Cheltenham, responded to this review
April 9, 2012

Dear Valued Guest, Thank you for taking the time to post your feedback about your stay. It is always a pleasure to hear back from our valued guests who come back every year, and I am pleased to hear we made your stay 'even better' during the Gold Cup Festival. Please do contact us directly for the best available rates... More

Solihull, United Kingdom
Top Contributor
102 reviews 102 reviews
Reviews in 55 cities Reviews in 55 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed March 20, 2012
1
person found this review helpful

Spent 1 night here during the Cheltenham festival. Hotel and adjacent car park easy to find, lots of parking available even on a busy day. Arrived early, staff initially told us we couldnt check in but when the manager saw we were priority club platinum members they quickly found us a room. Rooms were typical Holiday Inn Express, clean and... More

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Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 10, 2012
1
person found this review helpful

At 75 quid a night you may expect a bit more than a B & B with an overpriced bar , but alas not I'm afraid. It ok, rooms adequate, normal for HI ex I suppose. I'm fairly sure though if you hunt around you can find better value.,j Clean and adequate, with an ok breakfast that didn't vary at... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review
March 29, 2012

bjmXI, Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was less-than-satisfactory. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem... More

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Additional Information about Holiday Inn Express Cheltenham

  • Holiday Inn Cheltenham
  • Cheltenham Holiday Inn
Address: Dunalley Street 33, Cheltenham GL50 4AJ, England
Price Range: $

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Holiday Inn Express Cheltenham
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