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Holiday Inn Express Cheltenham

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Dunalley Street 33, Cheltenham GL50 4AP, England
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Holiday Inn Express Cheltenham
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Holiday Inn Express Cheltenham
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466 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (466)
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    (121)
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Lancs
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for two nights whilst visiting the Royal Air Tattoo. On arrival the reception staff were really friendly and helpful and made us feel very welcome. Our room was clean and bright and the bed very comfortable, however the pillows could have been a little plumper as they were quite thin. Great location for eateries, which were close by... More 

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Wolverhampton
Level Contributor
161 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I would certainly recommend this hotel. We caught the train and then a bus which stopped in the High Street and then a short walk up to the hotel. Over the road is The Brewery which contains many restaurants, but it is only a short walk to the town with the main shopping centre and more pubs and restaurants. Very... More 

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London
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean, functional, large shower, including hand wash, shower gel/hairwash. Included breakfast, hotel is central to town, bars and restaurants. No free parking there is an NCP car park nearby. We parked on a side street for free (permit parking comes in 1st August). Booked and expected a double room but on arrival given a twin room. On complaining we were... More 

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Hertford, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed here as a family of 5 for a weekend break 24/26 July and having read the previous reviews I was apprehensive about staying here. But.....I cannot fault the cleanliness of the hotel, everywhere was spotless. Especially the hotel bathroom - and I'm always in the lookout for dirt. Yes the room was fairly small especially with the sofa... More 

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear Roz E, Thank you for taking the time to give us your feedback. It is really great to see that you found us to be clean, functional and great value for money, especially for a family trip away. I have passed on your lovely comments to the team as it looks like you really enjoyed your stay with us... More 

Wales
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We booked a last minute break just a few days before visiting. As it was a weekend in the summer holidays pretty much all other hotels were fully booked. We knew what to expect and we got it - adequate accommodation for the price. Everything was clean and comfortable, just basic. The bed was very soft and bouncy for my... More 

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1 review
3 of 5 stars Reviewed 1 week ago

booked a double room last minute for a Saturday night stop over....check in at 4pm...why? usual average room....had to put the sofa bed away so that you could walk around the room! no water...no fridge...no storage did not make breakfast so no comment other than i assume it was pretty average....and all for £152!.......never again!

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Shanghai
Level Contributor
317 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
4 of 5 stars Reviewed 1 week ago

Summary: At the Holiday Inn, or any IHG hotel, you get a consistent product. The rooms are comfortable, clean and nicely furnished. The hotel staff was friendly. The breakfast was basic but perfectly good. Even if we were to stay in Cheltenham for more than just one night, I would choose this hotel. The value you get is simply not... More 

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Sydney, Australia
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Difficult to find notable positives or negatives. Fairly bland, but functional. I got a pretty good room rate, and as a result thought this was good value for money. Clean, comfortable and quiet. The location is not great - in so far it feels like it is on the wrong side of town. The nearest shops and eating places are... More 

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear Nightwatchman, Thank you for taking the time to review your stay. It is a shame that you found us to be fairly bland, but I am really glad to see that you thought the hotel was clean and comfortable, and you managed to get a great deal on your room rate! I hope that you will be back to... More 

Melbourne, Australia
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was very comfortable and the staff very helpful. Nice breakfast included in rate and in a very handy location across the road from a secure car park. We enjoyed our stay at this hotel, in a good area for exploring the Cotswolds.

Was this review helpful? Yes
Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear jjsbjd, Thank you for the lovely review. I am really glad that you enjoyed your stay with us and found us to be in a great location for exploring the Cotswolds. I have passed your lovely comments on to the rest of the team and we all hope to see you the next time you are in Cheltenham. Kind... More 

Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Lovely clean and fresh hotel with exceptional staff who made our visit a definite return, Lucy the receptionist was amazing!! The towels in the room felt and smelt brand new and lovely to have shower gel on pump, great tea and coffee making machine, just needs more sugar.

Was this review helpful? Yes 1
Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear Leanne H, Thank you so much for all the wonderful comments! It is fantastic to see that you enjoyed your stay with us and Lucy is thrilled to see that she helped make your stay great. Thanks again for the lovely comments and we hope to see you soon. Kinds regards, Lauren Smith Deputy General Manager More 

Hotel Review Summarization

What travelers say

  • Very good(6)
  • Very clean(4)
  • Great location(3)
  • Hot food(3)
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Other (12)
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