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All 19 Cheltenham hotels

Holiday Inn Express Cheltenham

3.0 of 5 Hotel   |   Dunalley Street 33, Cheltenham GL50 4AP, England
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Ranked #10 of 19 Hotels in Cheltenham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Youngy520 King's Lynn, United Kingdom
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382 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, England, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I am writing this review at 7 on a Sunday morning. Why you ask? Because the sound of the internal pipe works have kept me awake half the night. It sounds like cisterns filling, but all night? Main hotel is good, bar area good, rooms good but a hotel is all about sleep and I have had none. Location to... More

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Kaiserslautern, Germany
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

There were some major issues with this hotel: 1. Parking is non-existent on property. There is an NCP garage directly across the street from it, but that is an expensive option. It is very inconvenient in the sense that there is no check-in lane from which you can conveniently unload luggage from your vehicle. There's a small pull-off in front,... More

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King's Lynn, United Kingdom
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean and new hotel. Opposite npc car park so handy for safe parking. Staff are friendly and helpful. Would stay again if in area. Breakfast was ok it is an express though. Room price was high but town was busy when I stayed.

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Arlington, Virginia
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night while visiting relatives in the area. The reception area is very nice with and adjacent bar and nice sitting area. Rooms were simple but will kept and clean. The bed was comfortable and we slept well as all was quiet. The inclusive breakfast buffet is excellent, with full English, as well as good selection of continental offerings.... More

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear Arlingtoniantravelle, Thank you for your four star review. Its great to see that you got a good night's sleep in our comfy beds and then fully enjoyed your Express Breakfast with us. We hope to see you again soon! Kind regards, Lucy Hartnell Guest Experience Champion More

Coventry
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night at this hotel and found it to be a very pleasant place to stay. The room was large and immaculately clean. The bathroom was bright and the shower larger than average. The breakfast was very tasty and more than adequate. The staff were all friendly and helpful.It is ideally located for the shops and a stones... More

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear 1Catherine, Wow! Thank you so much for the lovely five star review! Its fantastic to see that you found the rooms clean and bright. The team are thrilled that you enjoyed your breakfast and found them all to be super helpful. Thanks again and we hope you come back to visit soon. Kind regards, Lucy Hartnell Guest Experience Champion More

Carmarthen, United Kingdom
Top Contributor
86 reviews 86 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although the rooms are basic, they are spotless, with comfy beds and everything you need to hand. The price was also very reasonable. I had six rooms booked, and a meeting room for a wine tasting I was organising, and the staff on reception could not have been more helpful, from making sure everybody was comfortable, keeping an eye out... More

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear lodesgymraeg, Thank you for the wonderful five star review! I am so glad everything went to plan and that you and your friends all enjoyed their stay with us. I have passed onto the team your lovely comments and they are so happy that they managed to help create such a great experience. Thanks once again and give us... More

Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 3 weeks ago

Helpful and friendly staff. Basic rooms. We had a room at the back to avoid noise. Breakfast adequate - no bacon or fried eggs but and scrambled eggs. Stayed over night in Cheltenham. Car Park NCP next door. 25% off parking but added £9 to the bill on departure. Convenient for the town centre which had lots of great shopping.

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear vonnilew, Thank you for the four star review. Its great to see that you enjoyed your stay with us and took full advantage of the location. Cheltenham is great for shopping and we are incredibly lucky to be so close to the town centre. Its a shame to see that you found our breakfast to be lacking. As a... More

Wales, UK
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed overnight on 23rd October - allocated room 502 which is for the disabled which I'm not. This meant, there was lots of space, yay! Air condition worked well as did the wi-fi and all room amenities. No problem with noise, mattress, pillows or bathroom. Had a bit of problem working the TV but that was really my fault after... More

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear kennyboyo, Thank you for the lovely five star review! Its great to see that everything worked perfectly in your room and that this allowed you to have an amazing stay with us. I have passed on your comments to all the team, who are all very happy that they could help make your stay such a great experience. The... More

Devon
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel, although relatively basic, is very adequate for a short stay and it is made particularly pleasing when all the staff are so friendly and welcoming. As in all Holiday Inn Express Hotels the breakfast arrangements are fairly limited but at the Cheltenham hotel the breakfast staff worked really hard to see that the tables were cleared and ready... More

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear jtate4466, Thank you so much for the awesome five star review! The team are thrilled to see that they helped with your stay, and the Breakfast team are incredibly happy that you noticed all the hard work they put into keeping the Great Room clean and ready to prevent delays. Thank you again for the positive comments and we... More

Bristol, Rhode Island
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 20, 2014

A very clean and efficient hotel, with good staff. The rooms were good, clean and comfortable, however the bathroom was on the small size but to be expected considering it is a budget hotel. I've stayed in other budget hotels and holiday inn seem to get it right if you compare them to ibis for example.

Was this review helpful? Yes
Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear Steven G, Thank you for your lovely 4 star review. It’s great to see that that you found the hotel and the rooms clean and comfortable. We hope that if you are ever in the area again that you will come and stay with us. Kind regards Lucy Hartnell Guest Experience Champion More

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Additional Information about Holiday Inn Express Cheltenham

Address: Dunalley Street 33, Cheltenham GL50 4AP, England
Phone Number:
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Cheltenham 3*
Number of rooms: 132
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Also Known As:
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Cheltenham
Cheltenham Holiday Inn

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