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Holiday Inn Express Cheltenham

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Dunalley Street 33, Cheltenham GL50 4AP, England
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1 room 1 guest
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Holiday Inn Express Cheltenham
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474 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Once again at the Holiday Inn Express . Young and friendly team ready to arrange any issue. Don't forget to ask for the reduction ticket for parking. Along the street will cost you more. Breakfast still really light. Quality of products could be improved (bread was not really of the day...)

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Chandigarh, India
Level Contributor
133 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed in worse. Conveniently located, near the city centre, it is a fairly modern looking no-nonsense building with fairly decent sized rooms. This was better than the usual Holiday Inn Express, where you are normally served cold European style breakfast. Here, we had a fairly substantial breakfast serving of sausages (pretty well done, for a change), scrambled eggs... More 

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London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

No option at buffet breakfast, only scrambled eggs, dodgy sausage, baked beans, ????? No porridge, no options re eggs......it doesn't make sense......and whilst we're at it.......only two tea bags in a twin room.....it's a false economy.......so 1 star treatment at 4 star prices........v disappointing

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LLANDRINIO
Level Contributor
69 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Generally Holiday Inn Express's are good value, this one doesnt disappoint.Efficient check in from friendly staff. Clean functional room. Very well placed for exploring Cheltenham. Opposite modern restaurant centre called the Brewery with a number of bars,cinema restaurant chains. Also residents get access to Fitness First gym.Only negative is no parking bt NCP in next block.

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear BRUCE P, Thank you for the lovely review! It is fantastic to see that you enjoyed your stay with us and managed to take full advantage of our great location. Don't forget to give us a call the next time you are in the area! Kind regards, Lucy Hartnell Guest Experience Champion More 

Chester, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Basic room but clean and not shabby. Free breakfast with plenty of variety. Really helpful and friendly staff. Right in the centre of Cheltenham and over the road from a group of restaurants and entertainment complex.

Was this review helpful? Yes 1
Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear Emma D, Thank you for taking the time to review your stay with us. I am thrilled to see that you found our team to be really helpful and friendly, as we do our best to make all our guests feel welcome and at home whilst staying with us. Our Express Start, which is included in our rates, is... More 

Alloa, United Kingdom
Level Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been a while since I've stayed in a Holiday Inn Express. Never had a bad experience in one but they tend to be bland and unmemorable experiences. Cheltenham was different. Bright, cheery and very fresh - guess the property is fairly new? Great location with everything you could want being within walking distance. Room was a good size and excellent... More 

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear gbellDX, Thank you so much for the wonderful review. I have passed on your lovely comments to all of the team. who are thrilled that you enjoyed your stay with us and we all look forward to seeing you the next time you are in the area. Kind regards, Lucy Hartnell Guest Experience Champion More 

Lincoln, United Kingdom
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a family gathering in Cheltenham and chose the Holiday Inn for convenience but were pleasantly surprised by the excellent service and comfortable accommodation. The reception staff were particularly friendly and very efficient. Our room was comfortable and clean but unfortunately, because it faced onto Swindon Road we heard the road traffic noise. This was disappointing as we had... More 

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear Rick_and_Jane, Thank you for your lovely review. I am really glad to see that you and your family all enjoyed your stay with us, and that although Breakfast was very busy during your stay, we managed to provide everything that you needed on request. The Holiday Inn Express 'Express Start' experience is undergoing some changes at the moment and... More 

gloucestershire
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I never thought I would go to a hotel in the town I live! but I'm glad I did so I can big up a couple. This bussiness style hotel has no pretentions and could be your cheaper altenative when visiting the Cotswolds . Easy walk to town through the Brewery mall with places to eat and the cinema .There's... More 

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear trinamblue, Thank you for your lovely review! Hopefully you have got all those house renovations sorted now? The whole team are thrilled with the lovely comments and I know that Lucy is really glad that she made you feel welcome on arrival. Feel free to pop in any time, its always lovely to see a familiar face! Warmest regards,... More 

Lancs
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights whilst visiting the Royal Air Tattoo. On arrival the reception staff were really friendly and helpful and made us feel very welcome. Our room was clean and bright and the bed very comfortable, however the pillows could have been a little plumper as they were quite thin. Great location for eateries, which were close by... More 

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Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear LouiseH73, Thank you so much for the great review! I ma so glad that you enjoyed your stay with us during the Royal Air Tattoo. The team are all very proud of the lovely comments and I have passed on your feedback regarding the pillows to our housekeeping team. We all look forward to seeing you the next time... More 

Wolverhampton
Level Contributor
161 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would certainly recommend this hotel. We caught the train and then a bus which stopped in the High Street and then a short walk up to the hotel. Over the road is The Brewery which contains many restaurants, but it is only a short walk to the town with the main shopping centre and more pubs and restaurants. Very... More 

Was this review helpful? Yes
WillG-GeneralManager, Manager at Holiday Inn Express Cheltenham, responded to this review

Dear frederickadams I would like to thank you for leaving such wonderful feedback! It was a pleasure to share your kind words with my team at our meeting this morning. I am glad you had a great stay with us and that you were able to make use of our great location. I hope we have the chance to welcome... More 

Hotel Review Summarization

What travelers say

  • Very good(6)
  • Very clean(4)
  • Great location(3)
  • Hot food(3)
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