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Old Manse Hotel

Victoria St., Bourton-on-the-Water GL54 2BX, England
Hotel amenities
Old Manse Hotel
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A recent review
4 of 5 stars reviewed 1 week ago
isis44 London, United Kingdom
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416 reviews from our community

Traveler rating
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    74
    45
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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dorset
Top Contributor
127 reviews 127 reviews
18 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We booked the best room they had, one of 2 suites. The disappointment doesn't really cover the terrible condition of the room and bathroom. The 'suite' comprised of one chair a desk and a bed. The glass in the window was broken as were both the metal radiator covers. The bathroom was filthy and had mould growing in the grouting... More 

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Burry Port
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Just came back after 1 night. We arrived to the room too find loads of dust on wood rails around the room. went in to the bathroom turned on the cold water and got hot water, the hot water was even hotter. The mirror / light did not work and was hanging, the bath / shower surround was black along... More 

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London, United Kingdom
Top Contributor
86 reviews 86 reviews
24 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on a busy Saturday night in the coach house annexe which is seperate from the main hotel. We really enjoyed our stay. Yes the room and bathroom were a bit small and using the shower required a bit of planning as no shelf to put anything but it was very clean and water was hot. The bed... More 

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Essex, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

A very disappointing stay. This hotel is well located but was beyond 'shabby chic'; it was dilapidated! The bedroom furniture was chipped and badly damaged in places. The en-suite was dirty with broken fittings. The full English breakfast was adequate but the service was appalling, having to ask for every item more than once before it arrived at the breakfast... More 

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

The hotel was shabby and dirty, the shower in our room wouldn't stay up the slider, we complained to the manager who said he would try and get it sorted but nothing was done during the two days of our stay. The bathroom was in a very poor state of décor and again unclean. We had full English for breakfast... More 

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Millom, Cumbria
Top Contributor
66 reviews 66 reviews
16 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 1 week ago

If one wishes to explore this part of the Cotswolds, this centrally located Inn is ideal, mid 18th century and very atmospheric. The staff are efficient, pleasant and helpful and the food excellent. The bed was very comfortable, which after a hard day's travel or sightseeing is very welcoming .We stayed two nights, the second being a Friday when there... More 

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4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here with a friend for cheltenham festival , lovely area .the hotel was clean and tidy, staff were friendly and they did a lovely breakfast. Even sorted us out a racing post ready for the morning ...happy days... Would definatly stay again

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2 reviews
1 of 5 stars Reviewed 2 weeks ago

Booked for a meal for four Havin stayed there and eaten there before was looking forward to our meal what a disappointment the service waa very slow no staff one person trying to take drink orders as well as food orderd two 14 oz steaks when dis arrive where 8 oz than told to alliw for shrinkage when complained was... More 

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telford
Contributor
18 reviews 18 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on 1/03/2015 as a birthday weekend away arranged by my wife. Staff were very helpful and friendly , as we changed from a twin room which was small, to a large double for no extra cost. Right in the heart of Bourton, a great location. Hotel is looking a little tired around the edges, but it was clean... More 

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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have just stayed here and had a relaxing stay although the hotel is in need of some updating the room we stayed in was clean & warm and the beds were very comfortable. We will definitely be coming back.

Was this review helpful? Yes 3
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