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3.0 of 5 Inn   |   Victoria St., Bourton-on-the-Water GL54 2BX, England
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Old Manse Hotel
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A recent review
4 of 5 stars reviewed 6 days ago
Margaret T Blackburn, United Kingdom
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386 reviews from our community

Traveler rating
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    131
    71
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Blackburn, United Kingdom
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked this on an offer for a one night stay on our way to Devon. Bourton is a unique Cotswold village. The hotel is right in the centre. The route for a car may prove difficult but just ask and its quite obvious!! Parking is available but limited. Reception is at the front entrance used by all visiting the... More

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

We have just returned from another stay at the Old Manse Hotel and to be honest if I read all the reviews on trip advisor you would not touch this hotel. However, we have stayed at the Old Manse five times now. The staff are really helpful and very welcoming, the food is excellent, the location is excellent, the rooms... More

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Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I came here with my mum we upgraded so was in room 3 a suite which had a nice view over the water. This made the stay really, the location is ideal with parking. I've read a few bad reviews and some are a little harsh this is an old building so some is to be expected creaking and substance... More

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

To be honest, the place didn't feel the cleanest. In fact, I kept my socks on because the carpet felt like it needed a really really deep cleaning. I think the location is good; it is right by the river, but that is pretty much it. Also, claims free wifi, but you have to sign up for some dodgy account.

Was this review helpful? Yes 1
North Queensferry, Scotland, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Arrived at hotel and was met with a filty entrance, First impressions are so important and this did not start well, we were shown to a room on the top floor using a stair that had seen plenty of traffic, I was assured by my wife that the bed was clean, however on inspecting the bathroom it became apparent that... More

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Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review

Thank you for taking the time in your recent review, where we were all saddened to hear that you did not enjoy your time with us. I have shared your comments with the management team, where we have already scheduled a large number of the rooms for redecoration over the coming quieter weeks ahead. Thank you again, Chris, General Manager. More

Golf del Sur, Spain
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

after reading other reviews we were a bit concerned as we had booked to stay there in Sept and again in Dec both occasions for 1 night, when we arrived at the Old Manse we booked in and were taken to our room in the annex (17), the room was lovely, quaint, clean, bed was nice and comfortable, the only... More

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review

On behalf of the team, we were all delighted that you enjoyed your stay with us and look forward to welcoming you back in the not too distant future. Chris, General Manager. More

Watford, England, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

We have just come back from a Saturday night stay. We had two rooms a twin and superior double. We all had mixed feelings. The location was fantastic and the superior room had great views and was a good size. In terms of room decoration and standard- well they were OK. Not fabulous and not awful. We did feel they... More

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Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review

Thank you for your recent review. I have shared your comments with the team and we are working hard to improve our consistency throughout the business. The Old Manse was refurbished almost 5 years ago, and since then we have completed remedial works on what is an extremely busy little site, so we do apologise for any subsequent wear and... More

Kirby Bedon, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

To sum up this hotel is it is pretty shocking, rooms are tiny and not very clean, bathroom is so small I feel completely ripped off staying here pre the bank hols , we did check out after the first night.. What is very sad is the constant excuses of this is a old hotel , yes it is old... More

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review

I would like to thank you for taking the trouble and time in your recent online reviews, where clearly you were unhappy with your stay, for which we do apologise. Sadly due to the nature and age of our 350 year old building, we are restricted in increasing room sizes, which do reflect the historic nature of the building. We... More

Biggleswade, United Kingdom
Top Contributor
81 reviews 81 reviews
12 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed September 14, 2014 via mobile

Very pretty setting by the river with seating area out the front. We came here to look at the 2 for £10 menu and there was a good choice so we went for the ham,egg and chips and the chilli. As it was lunch, these meals were perfectly sized and the food was tasty. The pint of IPA and Aspels... More

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Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review

Thank you for you lovely comments. We are all delighted that you enjoyed your time with us and look forward to welcoming you back in the not too distant future. Chris, General Manager. More

Colchester, United Kingdom
1 review
5 of 5 stars Reviewed September 10, 2014

I have just returned from my third stay at the Old Manse and as usual I wasn't disappointed. A beautiful hotel with friendly welcoming staff, I can't fault the service I received for a relatively low price given the location. I would highly recommend not only the hotel but the area in general. Thanks again.

Was this review helpful? Yes
Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review

We were all delighted to hear of how much you enjoyed your return stay and look forward to welcome you and your family back to the Old Manse. Chris, General Manager. More

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Additional Information about Old Manse Hotel

Address: Victoria St., Bourton-on-the-Water GL54 2BX, England
Location: United Kingdom > England > Cotswolds > Bourton-on-the-Water
Price Range (Based on Average Rates): $
Hotel Class:3 star — Old Manse Hotel 3*
Number of rooms: 15
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Also Known As:
Hotel Old Manse

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