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All 2 Bourton-on-the-Water hotels

Chester House Hotel

3.0 of 5 Hotel   |   Victoria Street, Bourton-on-the-Water GL54 2BU, England
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Chester House Hotel
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
cowan2003 Vancouver, Canada
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407 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
St albans
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We stayed at the Chester house hotel. The hotel is ok. The rooms are a little tired but ok. The thing that really let's this hotel is the dreadful service. Lots of very young staff with no clue. We experienced very poor customer service for the whole three days. So many things with the service are wrong. I understand that... More

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Vancouver, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

We recently had 4 nights at the Chester House and really enjoyed our stay. First off, we were really impressed with the staff who we found to be friendly and helpful. Our room was comfortable and was made up nicely every day. We were really impressed by the breakfast and also had dinner one night in the Italian restaurant which... More

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Chester, United Kingdom
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night on a spur of the moment decision travelling back from London to the North West. We were so glad we stayed, the staff were great and let us stay up late to watch the football and have late night drinks sat in the lounge on comfy sofas, felt like we were just at home... More

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London, United Kingdom
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for one night when we decided to take a last minute trip to Cotswolds. The room was clean, warm and comfortable and we were supplied with plenty of towels, toiletries and drinks. The wi-fi and TV signal was occasionally poor but not really a problem. The staff were friendly and the food we ate in the hotel... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We booked this hotel for a 2 night stay with our two young children, as we'd managed to wrangle a couple of days off work. Running our own business, this is rare, hence it was important to us that the stay was particularly memorable. Whilst Bourton & surrounding areas provided some fabulous memories for ourselves & our children, our stay... More

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Orpington, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 23, 2014

Just stayed here for a 2 night weekend break with the extended family - 9 of us covering 3 rooms, 2 family and 1 ground floor to suit. Ideally situated centrally in the town but still tucked away and quiet. Nice garden area. We were extremely lucky with the weather. I was concerned about parking considering the reviews but this... More

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Sudbury, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

We were very fortunate to enjoy 1 night here although wish it had been more. Our room was very comfortable and included thoughtful little extras. The staff were friendly and we liked having a choice of restaurants to eat in. We chose the Italian for our evening meal and because of the weather, enjoyed our meal in the garden. The... More

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Lyme Regis
Top Contributor
138 reviews 138 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed June 17, 2014

On visiting Bourton on the Water we headed staright for the Chester hotel for coffees, cold drinks and lunch as we did b4 2 yrs ago. It is still a super little place with a glorious garden with pretty out door furniture in the rear of the property ideal to whle away many an hour eating drinking and resting in... More

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5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 9, 2014

My husband booked this hotel as a birthday surprise and I was not disappointed! Upon arrival a lovely bouquet of flowers were waiting in the room (sadly the lilies were so strong smelling they ended up in the shower tray for the duration!!). Room 18 was very comfortable although a little on the small side. The hotel was immaculate and... More

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Mackay Queensland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed June 7, 2014

Booked one night at Chester House and was very pleased with both the accommodation and the location so extended for a second night. Breakfast was to die for. Only down side, reception staff were very friendly but not overly familiar with where to go and what to see. Seemed a bit disorganised.

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Additional Information about Chester House Hotel

Address: Victoria Street, Bourton-on-the-Water GL54 2BU, England
Location: United Kingdom > England > Gloucestershire > Cotswolds > Bourton-on-the-Water
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chester House Hotel 3*
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Also Known As:
Chester Hotel

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Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Class
Official Description (provided by the hotel)
Non-smoking throughout. Disabled/wheelchair facilities. Residents lounge/bar. Residents Restaurant. Families welcome, cots and baby monitors available. Large bookings welcome. Beauty therapist available. ... more   less 
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