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The Mermaid Inn

#4 of 8 Hotels in Rye
Certificate of Excellence
Mermaid St., Rye TN31 7EU, England
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The Mermaid Inn
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The Mermaid Inn
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440 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canberra, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had a wonderful time at this hotel and it was a great experience to stay somewhere with so much history. Staying in the four poster bed was great fun and our room (17) was quite spacious and cosy. We had a lovely clawed free standing bath and the most wonderful smelling bath gel. Bathroom was quite spacious for a... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved our stay here in January. The staff were professional. Thanks to the porter who carried to bag up all those stairs. The meals were tremendous. Great waiting staff and very good food. Breakfast in particular has more european options that our last stay. Our room had lots of atmosphere and a comfortable 4 poster bed. Really enjoyed the... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived about 2pm and had lunch in the bar, the food was very nice and the service was quick and friendly despite being very busy. We were given room 25 with a four poster bed, which for some reason was very hot even though we had opened the window and kicked all the covers off the bed, this ment... More 

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Cincinnati, Ohio
Top Contributor
65 reviews 65 reviews
65 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 1 week ago

Please read my previous reviews of this wonderful Inn for details. We stayed for 3 nights in July of 14. This time we met some native Sussex friends at the Mermaid, and had a wonderful time. Our friends enjoy staying at the Mermaid as well as visiting Rye even though they could drive up to this beautiful town for a... More 

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Kent
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We have just got back from a one night stay in Rye. The building and room in particular were very impressive and the bar area was very nice. On this alone I would have given a very good rating. We also booked a table in the restaurant on recommendation. We were slightly disappointed when we saw the menu earlier in... More 

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Westcliff-on-Sea, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent a night at the Mermaid recently, we booked a standard room on a special offer. We arrived early because the car parking space is limited. Although we could no book in to our room the reception staff arranged a parking space for us. We spent the rest of the morning walking round Rye which is a lovely ancient... More 

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel is beautiful but, sadly, is let down by poor service. We had to ask for milk for our room and the wait for breakfast was awful - one morning we had to wait for 40 minutes before we got our cooked breakfast and had to keep asking for refills of tea. I would expect water to be available... More 

Was this review helpful? Yes 1
Rochester
Top Contributor
64 reviews 64 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked an offer at the Mermaid before Christmas. We selected 3 four-poster rooms at a very reasonable price for one night. Upon arrival, staff were very apologetic that one of the 3 four-poster rooms had problems with its hot water supply. We were offered another room or the use of the four-poster room and a different bathroom. We opted... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the mermaid and what a beautiful place to stay food was amazing staff are so lovely and room was cosy and so clean would definately stay here again and would highly recommend the mermaid Inn ☺☺

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Rickmansworth, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First off, this is an incredible hotel with lovely staff and in an amazing, small, historic town. The down side is that, because much of the building cannot be altered (it's listed), the facilities aren't what some visitors might expect. Also, some of the décor is in need of a refresh. However if you want a unique experience, this won't... More 

Was this review helpful? Yes 2
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