I booked this hotel 6 months ahead, to find when we arrived after a flight from New Zealand we had been put in the Anex which was a building at the back of the hotel. We also booked for a double room which turned out to be 2 single beds. I was told there was no other room available as... More

I have to agree with the comments of both Edinburghammer and SamA535. I have never stayed in a poorer Hotel in a long number of years. It has a proud history and could be an excellent Hotel due to it's location, however, it has seen better days and requires serious investment to turn it around. It really is as bad... More

For the money we paid we were delighted with our stay here. Yes it is old and tired and needs some money investing but it all adds to the character of the place. The staff all work very hard, a special mention has to go to Frances who not only kept us amused with her banter but had a good... More

Just because you are using a Groupon deal and paying £79 it doesnt mean you should prepare yourself for a shoddy hotel- you should still expect some level of standard, cleanliness and helpful staff at the very least- we didnt see any of this. The bathroom had hairs in it, our food was bought to our table charred on the... More

I agree with everything that SamA535 said, it was a truly atrocious hotel experience, with mould on the walls, peeling wallpaper, 1950's/1960's style wooden furniture which was sticky to the touch, stained towels (which were frayed and had obviously seen better days). I can't speak for the rooms in the main building but the annex is awful - I can't... More

When you only pay £79 on a Groupon offer for a room for 2, breakfast, 3 course dinner, cream tea and a bottle of wine you have to manage you expectations. Yes the annexe is awful and the TV has hardly any channels but the room was clean and large if a little dated. The location of this hotel is... More

Just got back from a two night stay at this hotel through the Groupon deal. We were very apprehensive due to reading some of the extremely negative reports and indeed nearly did not bother to go but as we had been staying with my son in Eastbourne decided we could at least stay overnight on the way home. How glad... More

Having seen the bad reviews we were expecting the worse. However, we were pleasantly surprised. It is true that the hotel is in need of refurbishment but the main part of the hotel is charming and full of character due to it's age. Sadly, the same cannot be said of the annexe ! The hotel is centrally situated in Lewes... More

We had a groupon voucher and were treated like we should not be at this hotel. The friendliest member of staff had to be the lady cleaning the rooms in the annexe. Ah yes the annexe! If you are put here it feels like you are literally out in the cold. The weather was cold and wet and you have... More