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All 6 Lewes hotels

Crown Inn

191 High Street, Lewes BN7 2NA, England
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Crown Inn
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Ranked #6 of 6 Hotels in Lewes
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184 reviews from our community

Traveler rating
    7
    14
    13
    12
    138
See reviews for
22
83
18
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (184)
  • Mar-May only
    (42)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (26)
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Torquay, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We booked this and paid in advance we telephoned in advance to say we would be checking in at 7pm..yes that's fine they said, only to arrive and be told, by very rude staff we have no idea who you are and we are full! Strange they refunded the £80, I did feel sorry for the German couple who got... More

Was this review helpful? Yes 8
Uckfield, United Kingdom
Senior Contributor
28 reviews 28 reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Whilst wandering through Lewes, my friend and I decided we would like to get a bite to eat in the sunshine. This place, I cannot refer to as Hotel, displayed details for the outdoor terrace. Perfect we thought. As we meandered through the rabbit warren corridors, we met with grubby, old, dirty, tired beyond exhausted decor. Staff did not appear... More

Was this review helpful? Yes 5
Plymouth, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Our experience was similar, having booked through bookings.com we were told by the landlady on the phone she had never heard of us and was quite within her right to sell the room on and that we should never us booking.com she was defensive to say the least, we turned up any way as were advised it up to her... More

Was this review helpful? Yes 7
ldsLondon, Manager at Crown Inn, responded to this review

These people turned up I knew nothing about them. Booking . Com take the booking I receive no details. I had no idea this couple were arriving. I phoned around and found them accomadation at someone I know bed and breakfast. There was no question of leaving them without accomadation, I get a lot of over bookings with booking companies.... More

Bournemouth, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Several weeks ago we booked this hotel on line (they took payment for this) for today (13/09/14). We discovered yesterday that they had cancelled the room with no explanation. We have a family celebration this weekend in Lewes and due to the bike race going through the town all hotels are full. We have a ruined weekend that we had... More

Was this review helpful? Yes 7
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed with 3 friends in June in 2 double rooms. Our experience echoes all of the other reviewers. The photo's in the last review are spot on and tell their own story. I wonder whether this set up is actually a cheap scam. Despite years of damning reviews and dire reputation amidst the whole of Lewes, why has the management... More

Was this review helpful? Yes 6
Milton Keynes, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked through Booking.com, check out the mould picture we took of this hotel, these pictures were not on booking.com's website. We did not stay as we thought we would get ill due to the damp & the mould! We still were charged even though we did not stay, we wrote to booking.com they were not helpful and we did... More

Was this review helpful? Yes 5
Barnard Castle, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Arrived by train early afternoon to attend a wedding. On 'checking in' was told by the rudest most ignorant woman one could meet that she'd no knowledge of me. I had booked this through booking.com, but also spoke to someone at the Crown four days before arrival. The ignorant Landlady blamed me for not having secured a room because I... More

Was this review helpful? Yes 8
St Pauls Bay Malta
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed August 25, 2014 via mobile

WARNING!!! Do not even consider staying at this so called hotel especially room number -17......I have travelled extensively at home and abroad staying at many hotels and this was the worst ever. Unfortunately we needed a hotel quickly near the station as we had an early flight from Gatwick so we had no time to check out reports..... As we... More

Was this review helpful? Yes 10
United Kingdom
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 20, 2014

It is a terrible service run by an equally terrible owner I booked a room online and received confirmation I went to the Crown just after one and met an awful woman who started to blame the internet service and me for the double booking. She was rude, aggressive and needs training in people skills. She stated she did not... More

Was this review helpful? Yes 10
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 16, 2014

We made a booking for 2 rooms through their web site.(August 2014.) Payment was taken from my account and an email confirmation received yet we were turned away without an apology. They even said 'I wish people wouldn't use the internet' (!) Absolutely unbelievable. Looks really dingy inside anyway. I wonder why Lewes Tourist Information don't recommend them?

Was this review helpful? Yes 9
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Additional Information about Crown Inn

Address: 191 High Street, Lewes BN7 2NA, England
Location: United Kingdom > England > East Sussex > Lewes
Price Range (Based on Average Rates): $$
Number of rooms: 6
Reservation Options:
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Also Known As:
Crown Hotel Lewes
Crown Inn Lewes, East Sussex

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