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Bannatyne Spa Hotel

Certificate of Excellence
Battle Road, Hastings TN38 8EA, England
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1 room 1 guest
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Bannatyne Spa Hotel
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547 Reviews from our TripAdvisor Community

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Traveler rating
    244
    163
    72
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    29
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88
260
10
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
  • All months
    (547)
  • Mar-May only
    (119)
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eastbourne
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here at the end of June in a Grand deluxe room A nice country hotel with large gardens. We stayed as part of a wedding party the whole weekend went without a hitch thanks to the staff. Room was nice and clean if maybe a little on the expensive side, the gardens were large and well kept We... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Arrived at the hotel mid Friday afternoon, after a long drive after a stressful weeks work with looking forward to enjoying a relaxing weekend break.....unfortunately not to be !!!!. The hotel grounds, as lovely as they are were filled with the sound of an awful wedding singer and the weddings noisy guests. Not good. Weddings took placeon both nights of... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Lovely hotel, pity the staff are clueless about service. Mostly very young & inexperienced. Absent when needed & no idea about service when asked - clearly Mr Bannatyne is running this hotel on the cheap... Luckily the weather was great - for a hotel that hosts weddings the organisation was chaos.

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London, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked short spa break with my wife in a Grand De Luxe Room. Lovely comfortable room. Good quality room with safe/iron/ironing board/trouser press. Quality Bannatyne's Bath and beauty products complimentary in the large bathroom. Staff in Hotel/Restaurant and Spa very helpful and able to answer all queries. Breakfast had great quality and variety of choices that would suit any guest.... More 

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Caterham, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a brief but very enjoyable stay, making full use of the gym and spa facilities. The room was very comfortable, breakfast was fantastic - deciding when to stop was difficult. The staff were consistently friendly and helpful.

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fantastic experience at the Hastings Bannatyne Hotel. The staff were so friendly and went out of their way to welcome us and assist our needs. A special mention to Amber & Susan the receptionists (very welcoming), Hannah the spa receptionist (so cheerful and bubbly) and Chris the waiter (very amusing). There was also a blonde waitress that was outstanding but... More 

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West Sussex, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here when visiting friends in the area. Lovely hotel, staff were very accommodating, nothing was too much trouble. Did not eat in the restaurant, but did use the bar for a drink before heading out for the evening and had breakfast on the day of departure. Both very good. I did not use the spa facilities but did have... More 

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Cobh, Ireland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Wife and I booked a 1 night Spa break. I did a bit of homework before arriving at this hotel, checking previous TripAdvisor reviews. I found that most were positive but some were not keen on certain aspects of the Hotel/Spa. I am pleased to report that most of the negative aspects seem to have been addressed. Towels, robes... More 

Was this review helpful? Yes 3
Felpham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I first visited this hotel a couple of years ago with friends and was so impressed decided to return with my daughter for an overnight spa break. Hotel is in need of a refresh as getting a little tired looking. Spa treatments were excellent,we upgraded to 1x 60min facial and the treatment was lovely and included a back massage. Next... More 

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St Leonards on Sea
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We attended a wedding reception in The Montgomerie Suite and were appalled by the levels of service. I queued at the bar for over 40 minutes to try and buy a drink before eventually giving up and heading across to the hotel to buy it there. I was not the only one in that situation either. Bar staff seemed poorly... More 

Was this review helpful? Yes 1
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