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All 12 Hastings hotels

Bannatyne Spa Hotel

4.0 of 5 Spa   |   Battle Road, Hastings TN38 8EA, England
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Bannatyne Spa Hotel
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Ranked #2 of 12 Hotels in Hastings
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
KentAndi kent
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453 reviews from our community

Traveler rating
    197
    144
    58
    33
    21
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70
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34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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kent
2 reviews
5 of 5 stars Reviewed yesterday NEW

What a lovely hotel, very pleasant staff, excellent facilities. Would highly recommend 5*****. Excellent food wonderful breakfast. Stayed in a small double room, didn't think it was that small very well appointed lovely monsoon shower over bath

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East Sussex
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a one night stay during December and couldn't fault the hotel. The staff are young, helpful and vibrant, the location is wonderful and quiet and the overall opinion was great. We never used the spa or pool and once we saw what we missed, we regretted it! We are thinking of staying again in the summer for a... More 

Was this review helpful? Yes 2
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear AlanKEastSussex, Thank you for placing your kind comments and 5 Stars on Trip Advisor. I was very pleased that you enjoyed the location, ambiance and good food. I will pass on your comments to the whole team. On behalf of myself and the team at the Bannatyne Spa Hotel, We look forward to welcoming you back very soon. Best... More 

rye
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have spent New Years eve at this hotel for several years but have to say that 2014/15 was simply the best. The table plans were not quite right for our 6 (2 on a separate table to us) but the restaurant manager realised there was an issue and instantly moved us to a separate table. The food was hot... More 

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ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear katysparkle, Thank you for placing both 5 Stars and your great comments on Trip Advisor. I was delighted you had another Great New Year celebration at the Hotel, I will pass on your comments to the whole team. On behalf of myself and the team at the Bannatyne Spa Hotel, We look forward to welcoming you back very soon.... More 

Bexhill-on-Sea, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I am responding to the comments written by a previous trip advisor member who wrote about a member of the bar staff who was rude, unhelpful and made them wait for service for 20 minutes. I was actually there at the time and witnessed the situation. My recollection of the event differs completely. The bar staff member was polite and... More 

Was this review helpful? Yes 3
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear TRACY W, Thank you for placing 5 stars on our Trip Advisor page. I was very pleased that you commented on a previous posting. I was made aware that there was certainly some differences of opinion, which you have confirmed. I will pass on your comments to the whole team. On behalf of myself and the team at the... More 

Cambridge, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

i stayed here for two nights for a wedding and used the spa facilities on the first day. The Hotel is set in gorgeous grounds the rooms are lovely bright clean and airy. I found the Hotel staff very friendly and nothing was too much trouble. The breakfast was very nice and a good selection they would also cook eggs... More 

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear Eileen_Cambs Thank you for placing both 5 stars and lovely comments on Trip Advisor. I was very pleased that you found the Hotel staff very friendly and nothing was too much trouble, I will pass on your comments to the whole team. On behalf of myself and the team at the Bannatyne Spa Hotel, We look forward to welcoming... More 

London
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 20, 2014

Great spa break. The outside Jacuzzis were great and the breakfast was divine. Afternoon tea had several options of cakes and sandwiches. The massage was relaxing. Perfect the bath in the room was unique and cool

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ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear Liz-S21, Thank you for placing your Great comments on Trip Advisor. I was very pleased that you had a perfect experience, I will pass on your comments to the whole team. On behalf of myself and the team at the Bannatyne Spa Hotel, We look forward to welcoming you back very soon. Best wishes, Jamieson Berriman More 

Cambridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 18, 2014

Arrived to an empty Reception & took about 10 mins for someone to arrive. Once checked in and ventured to my room, I was pleased with the room and size. (Should be good for £140 per night). The bed was really comfortable and the hot water was plentiful. Booked a table for dinner and had a choice from a very... More 

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ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear Darren E, Thank you for placing your comments on Trip Advisor. I was delighted that you were pleased with the room and dinner. I will pass on your comments to the whole team, who helped make your stay so enjoyable. Please note the £1 charity donation is optional, and on check out we make this known. On behalf of... More 

Ashford, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 8, 2014

Second stay at this wonderful hotel. On this occasion myself and 8 friends booked a spa package weekend to celebrate two special birthdays.... The package included a two night stay with breakfast in executive rooms, a two course meal on our first night, a cream tea and 1hr treatment in the spa..... All of our rooms were outstanding, beautiful decor... More 

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ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear JMSTEVENS27, Thank you for placing your Lovely! comments and excellent review on Trip Advisor. I was very pleased that you enjoyed our outstanding accommadation and enjoyed the Party Night, I will pass on your comments to the whole team. On behalf of myself and the team at the Bannatyne Spa Hotel, We look forward to welcoming you back very... More 

hastings
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 5, 2014

i visited the hotel for lunch with my friends, I have been coming here for 14 years, but today I have had to make a decision never to return. The bar area is dull and sole-less you cannot sit in the sofa area as they are cold and uncomfortable. The bar was not manned for 20 minutes during this time... More 

Was this review helpful? Yes 2
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear kiieron, Thank you for placing your comments on Trip Advisor. I have now completed an investigation into this issue, I have spoken to the staff concerned and recieved some additional comments from other guests in the area at the time and there are some different matters of opinion. I am very sorry that on this occasion you did not... More 

Surrey, England
Contributor
15 reviews 15 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 3, 2014

Booked for my friend and I for a mid week spa break at this hotel. The hotel itself is lovely, the lady at reception was very informative, possibly too much at once as we forgot most of what she said. We were given our room keys early which was nice. The room was lovely, clean, only one small niggle was... More 

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear Angelb1, Thank you for placing your kind comments on Trip Advisor, after your recent Mid Week Spa Break! I was delighted that you enjoyed a faultless Dinner and enjoyed the Club and Spa facilities, I will pass on your comments to the team. On behalf of myself and the team at the Bannatyne Spa Hotel, We look forward to... More 

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Additional Information about Bannatyne Spa Hotel

Address: Battle Road, Hastings TN38 8EA, England
Location: United Kingdom > England > East Sussex > Hastings
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bannatyne Spa Hotel 4*
Number of rooms: 41
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Also Known As:
Bannatyne Hotel Hastings
Bannatyne Spa Hastings

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