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Bannatyne Spa Hotel

Certificate of Excellence
Battle Road, Hastings TN38 8EA, England
Hotel amenities
Bannatyne Spa Hotel
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Ranked #2 of 12 Hotels in Hastings
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Helen H Hastings, United Kingdom
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524 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
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  • All months
    (524)
  • Mar-May only
    (119)
  • Jun-Aug only
    (159)
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Hastings, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had our wedding here on Sunday 26th July, I could write an essay about how wonderful this venue was but I'll keep it to the points all brides and grooms are looking for. 1- The cost is fantastic. If you are willing to compromise on date (all Saturday's in the summer holidays are expensive wherever you go) Bannatyne's is... More 

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Southwell, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Booked a small double but there was ample room, lovely decor and had everything you need. Staff were very helpful and friendly. Food was delicious and service was great. Gym was awesome! All in all a fabulous stay that I would definitely recommend.

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Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on the first few nights of our honeymoon. The staff in the hotel were so friendly & the food in the restaurant delicious. We extended our stay but our room was no longer available, so we were given a free upgrade (2 rooms higher then what we were paying for). The grounds are wonderful to. A shame... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went here last night for a girls night away - got an amazing deal including afternoon tea, dinner, cocktail, spa use and two treatments- absolutely brilliant service- hotel room and bathroom nice and big. Food was lovely! And the grounds are beautiful- will definitely go again.

Was this review helpful? Yes 1
Ashford, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

came in February with my friend for my bday treat, lovely place, very comfortable rooms - we were actually put in an executive room as told on the arrival that standard rooms were all taken, lovely surprised:) used the spa and the swimming pool facilities, had brilliant time:) we also enjoyed the food in their restaurant. would go again!

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GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for sharing your experience of staying with us earlier this year. It's great to hear that you had such an enjoyable time at the hotel and I hope that we will be seeing you again soon. Very best wishes, Adam Rowledge General Manager More 

London
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

So I treated my boyfriend to a spa weekend, yes you've got it, it does work the other way around, and thought the price for Heavenly Bliss Spa Break of £199 was brilliant for 1 nights stay, 2 course meal, breakfast, use of the spa for the 2 days and a treatment. You also get given a robe, towel and... More 

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GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for sharing your experience of staying with us with prospective guests on TripAdvisor. It's pleasure to ready that you had such an amazing time at the hotel and enjoyed so many things about your stay. I very much hope that we will be welcoming you back again soon, thank you for choosing to stay with us. Very best... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights at this hotel on business and cannot fault it at all. Room was clean and the beds were very comfortable and HUGE. Wifi was more than adequate and free too, which was a bonus. Breakfast was great quality and cooked to order from an extensive menu. They'll also cook what you want which isn't on the menu.... More 

Was this review helpful? Yes
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for sharing your experience of staying with us recently. It's great to hear that you had such a positive experience and identify so many things that you enjoyed about your stay with us. I look forward to having the opportunity to welcoming you back soon. Very best wishes, Adam Rowledge General Manager More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful staff, in particular Samantha and Bex who were very helpful and awesome. I loved my room and all the services available. I have stayed here before and was dubious that it wouldn't be as good as before. But I had no quibbles whatsoever. Thanks

Was this review helpful? Yes
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for posting a review of your recent stay at the hotel. I appreciate you recognising the efforts of Samantha and Bex in making your stay with us such an enjoyable one and I very much hope to have he opportunity to welcome you back soon. Very best wishes, Adam Rowledge General Manager More 

York, United Kingdom
Level Contributor
99 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We visited the hotel for an après funeral family gathering and were impressed with the presentation of the building and the beautiful flower arrangements in the entrance hall. However we found the customer service lacking in warmth and attention. The disappointing food and coffee were tardy in arriving and the tables were presented with just table clothes, so looked under... More 

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GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for posting a review following your recent visit to the hotel and please accept our deepest condolences at this difficult time. I am sorry that you found the room to be under dressed and that the layout of the room and food that was chosen was not to your liking. We presented the room and served the food... More 

Kent, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Had such an amazing day and evening, staff were so polite and helpful. Hotel grounds lovely and room was so clean and comfortable. Had back massage and facial at Spa and would definately recommend. We will return soon!!

Was this review helpful? Yes
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for sharing your experience of the hotel with prospective guests on TripAdvisor. It's great to hear that you had such an amazing stay and I very much look forward to welcoming you back soon. Very best wishes, Adam Rowledge General Manager More 

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