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Bannatyne Spa Hotel

Certificate of Excellence
Battle Road, Hastings TN38 8EA, England
Hotel amenities
Bannatyne Spa Hotel
Best prices for: 1 room 1 guest
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Ranked #3 of 12 Hotels in Hastings
Certificate of Excellence 2014
A recent review
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475 reviews from our community

Traveler rating
    208
    150
    61
    33
    23
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70
223
10
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed 4 days ago NEW

My friend and I stayed here two nights 22 and 23 March. It's impressive looking as you sweep up the drive but as others have said it's using poetic licence to say it's a spa hotel. The spa /gym area are a purpose built affair really outside of the hotel grounds and unlike the hotel a very modern looking building.... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Myself and my girlfriend visited for a long spa weekend, and from the moment we drove in the gate we were very pleased with our stay. Firstly everything is very clean, from their grounds to their rooms. We were welcomed by the very friendly reception staff and checking in was very easy. We then went up to our room and... More 

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GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for your glowing review following your recent stay with us. I am delighted that you have identified so many elements of your experience that impressed you and I'm pleased to hear that you will be recommending the hotel. I do hope that you will also take the opportunity to return to stay with us again in the future... More 

Petworth, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff were great and always helpful. Fabric of the hotel was a little bit tired in places but our room was above average in size. Food was good, although we were not too happy about the hot cooked breakfast option being delivered to the table before we had finished the cereal and fresh fruit. would have been nice to have... More 

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GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for posting a review of your stay with us on TripAdvisor. I am pleased to hear that you had an enjoyable stay and that you will be visiting the hotel again in the future. Wishing you an enjoyable stay at Charlton House Hotel and I look forward to welcoming you back soon. Kind regards, Adam Rowledge General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were married at the hotel on the 7th March. We cannot fault the hotel or its staff for the way it was organised and managed on the day. Monica led us through the process of organising the day to be unique and perfect for us. On the day we were looked after attentively and expertly by David and Sam.... More 

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GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for choosing to hold your wedding with us earlier this month and for sharing your experience on TripAdvisor, many congratulations again from all of the team. We thoroughly enjoyed looking after you and I'm delighted that you describe your experience as "perfect". I am particularly pleased that you recognise the contribution of Monica, David and Sam in ensuring... More 

Senior Contributor
23 reviews 23 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my second visit to this hotel having stayed here the previous year. Last year I noted that my room had a gap under my door which let the light in from the corridor outside. The manager responded to this saying that this would be resolved. The gap is still there but the lights in the corridor are switched... More 

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GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for staying with us recently and posting a review of your stay on TripAdvisor. I am sorry to hear of the issues that you experienced with your shower and am pleased that you recognise that this is not reflective of our usual high standards. I am also pleased to hear that you had such an enjoyable experience in... More 

Hythe
Top Contributor
51 reviews 51 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I like this hotel, it has a very pleasant happy feel about it from the moment that you enter. All the rooms have been refurbished and have been well done with care and attention to detail. My room was a double for single occupancy, included was a useful trouser press, iron and ironing board, tea and coffee making facilities. All... More 

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Newcastle
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We booked for my daughters 21st birthday, (6 of us) the staff were all so lovely, food amazing, rooms canny, spa treatment was great,although it's not attached to the hotel, we enjoyed the walk through the town to the spa, 2 mins in the car, kept thinking we were going to get given a bill at the end, as a... More 

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Kent, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Just returned from a wonderful one night stay at This hotel. All the staff were exceptionally polite and helpful. The room was really clean and pleasant. The spa was really relaxing, my husband and I had two treatments and we felt really pampered and relaxed afterwards. The food was also really nice! We would definitely return to this hotel.

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brighton
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent Valentines day and night here. Hotel was beautiful , the valentines package was great , the food was great , the deluxe room was HUGE , best bed ive ever slept in !!! BUT The spa just felt like a gym and we were intruding in the regulars space , it was packed. We didnt even get to use... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Firstly, I have to say the food was excellent, I'm reviewing the hotel. Stayed here about a year ago and gave it 4/5. I was at the back of the hotel above the conservatory restuarant. This trip I stayed in room 9 for a work trip. The room I was in was above the kitchen or similar. Loud fanlike noise... More 

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