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Bannatyne Spa Hotel

Certificate of Excellence
Battle Road, Hastings TN38 8EA, England
Hotel amenities
Bannatyne Spa Hotel
Best prices for: 1 room 1 guest
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Ranked #2 of 12 Hotels in Hastings
Certificate of Excellence
A recent review
3 of 5 stars reviewed 6 days ago
Philip C Birmingham, United Kingdom
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497 reviews from our community

Traveler rating
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    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Our first time visiting Hastings,arrived exspecting a hotel with history all around us,it was a disappointment.First impression of reception was that it was well worn and in need of up dating ,carpets worn but clean .checkin was friendly and efficient.Our honeymoon suite room 20 was unusual,when I opened the door facing me was a settee and a bath! Do not... More 

Was this review helpful? Yes
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for posting a review of your recent stay with us on TripAdvisor. I am very sorry for the issues that you experienced with the television screen not lowering or turning around but pleased that you recognise some of the other more positive aspects of your experience such as the food in Maxine's Restaurant which you describe as "first... More 

Bexhill-on-Sea, United Kingdom
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Attending a charity ball, The room looked stunning & very clean. The food was delicious even though it wasn't something I would normally eat - I enjoyed it very much! A great evening was had by all & the staff were very attentive. I look forward to next years menu!

Was this review helpful? Yes
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for posting a review of TripAdvisor following your recent visit to the hotel. It's great to hear that you had such an enjoyable evening and recognise the the excellent levels of hospitality and service as well as the quality of the hotel and food that you enjoyed. Thank you for attending the charity ball and we look forward... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

As a treat for my boyfriend and I, we booked an overnight spa break through Wowcher which included two treatments each, full use of the health club, two-course meal for two, bottle of house wine and breakfast. It's a lovely luxurious hotel that isn't too pretentious but still feels special. The staff were very helpful and super friendly. The spa... More 

Was this review helpful? Yes
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for sharing your experience of the Bannatyne Spa Hotel on TripAdvisor. I am delighted to read that you had such an enjoyable stay with us and recognise so many aspects of the hotel and spa in your review. The team were delighted with your feedback when I shared it with them and we very much hope to see... More 

Hastings, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I decided to celebrate our first wedding anniversary at Bannatynes after getting married there a year before and we were definately not disappointed! The reception and resteraunt staff remembered us and greeted us like old friends which was lovely :) We were seated at a beautiful little table near the window which had been decorated with rose... More 

Was this review helpful? Yes
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for choosing to return to us to celebrate your anniversary, many congratulations from myself and all of the team. I am delighted that you had such an enjoyable evening and am really pleased that you've taken the opportunity to recognise the outstanding levels of hospitality and service that you received from my team, in particular Steph who looked... More 

Kent
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Treated my friend for her 50th! We loved every minute. You do have to share the spa with other members of the gym - so a little bit crowded but we got to do everything. Loved the hot tubs - even though it was raining! The restaurant was excellent - both dinner and breakfast - could not have asked for... More 

Was this review helpful? Yes 2
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for choosing the Bannatyne Spa Hotel - Hastings for your recent spa break and for sharing your experience on TripAdvisor. I am very pleased that you had such an enjoyable stay and note the high quality of your dining experience as a particular highlight. Thank you once again and I hope to have the opportunity to welcome you... More 

Hastings, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We got married here in March 2015 and everything went to plan. This was due to Monica who was fantastic from the first meeting we had with her - giving us ideas and listening to what we wanted - right through to the day before the wedding when she arranged to meet me at the hotel to check everything was... More 

Was this review helpful? Yes
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for choosing to hold your wedding with us last month and for sharing your experience on TripAdvisor, many congratulations again from all of the team. We thoroughly enjoyed looking after you and your guests and I'm delighted that you recognise in particular the contribution of Monica, David and Sam in the planning and execution of your special day... More 

Andalucia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After a family funeral, we all went to this hotel for the wake as it was very close to the crematorium. We arrived to a pre laid buffet in the conservatory of unnecessarily sausage rolls, bland mini quiche halves and tasteless deep fried chicken pieces, uninspiring sandwiches all served in large white plastic deep trays. There was also one tray... More 

Was this review helpful? Yes 3
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for posting a review following your recent visit to the hotel, on behalf of myself and the team please accept our most sincere condolences at this difficult time. I am sorry to hear that you did not enjoy the food selection that was chosen by the organiser of the wake, we do have a variety of food options... More 

Surrey, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I booked our visit as a surprise for my other half as we had both been working solidly for the last few months so definitely needed a break!! I got our one nights stay with dinner, breakfast and a spa treatment each included through lastminute.com which was excellent value for money! The hotel itself and the rooms were lovely and... More 

Was this review helpful? Yes 1
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for choosing to stay with us for your well earned break and for sharing your experience with prospective guests on TripAdvisor. I'm really pleased that you enjoyed your stay so much and recognise so many positive aspects of your experience, in particular the high levels of hospitality and service that you received across the hotel. Thank you once... More 

Hastings, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

A huge thankyou to the wonderful staff at this beautiful hotel who made our daughter's Christening such a special day for the whole family! Every last detail was fine tuned by the hotel's dedicated staff, in particular Monica and David who ensured every aspect of the day was planned with care and attention. 72 guests enjoyed a full 3 course... More 

Was this review helpful? Yes
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for posting a review following the Christening that you held with us recently. I am delighted that you had such an enjoyable time and recognise so many positive aspects of your experience, in particular the contribution that David and Monica made in making the event such a success. Thank you once again and I hope to see you... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent one night at the Bannatyne Spa Hotel in Hastings early April 2015 as my birthday treat. We've had fantastic time. The staff, the food, facilities and hotel room, were all great. We very much enjoyed the gardens and on the top of that the weather has been brilliant! We both had a massage, resting on heated stone beds... More 

Was this review helpful? Yes 2
GM_ARowledge, General Manager at Bannatyne Spa Hotel, responded to this review

Thank you for choosing to stay with us to celebrate your birthday and for sharing your experience on TripAdvisor. I am very pleased to hear that you had such an enjoyable stay and am delighted that you have taken the opportunity to recognise so many positive aspects of your experience. Thank you once again for staying with us and I... More 

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