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All 12 Hastings hotels

Bannatyne Spa Hotel

4.0 of 5 Spa   |   Battle Road, Hastings TN38 8EA, England
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76%
Ranked #2 of 12 hotels in Hastings
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
John186338 London, United Kingdom
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409 people have reviewed this hotel

Traveler rating
    173
    136
    51
    30
    19
See reviews for
62
197
10
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I recently attended a family wedding in the Montgomerie suite at Bannatyne's. The setting was excellent with a lovely garden to sit in. All the staff were very helpful and friendly and the food was very good. My wife is a Coeliac and Bannatyne's had gluten free bread for her and ensured her meal was also gluten... More

Was this review helpful? Yes
Bexhill-on-Sea, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I recently got married at the Bannatyne Spa Hotel in Hastings. From start to finish, Bannatynes have been amazing. From the planning of our wedding back last year, to the special day itself, a few members of staff have stood out to us, and exceeded all our expectations. Monica who is involved with the event planning was... More

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear, Nicola C, Thank you for placing your comments on Trip Advisor, I was delighted that you commented that Bannatynes have been amazing. I am very pleased that the team exceeded expectation from the planning of the Wedding to the big day, and could not be faulted. As mentioned in my previous replies, although we are a busy Wedding Venue,... More

UK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiance and I came here for a two day "Dream Spa Break" and we had a lovely time. The best thing about this place is the staff. They are all friendly, relaxed, chatty and were always willing to go out of their way to make our experience a pleasant one. It was a special occasion for us and so... More

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear, kskezz, Thank you for placing your comments on Trip Advisor, I am delighted that you experienced both “friendly and excellent customer service” while on a Dream Spa package. I am very pleased that you enjoyed your room, the chocolate dipped strawberries and two course evening meal. I was however disappointed that you did not enjoy one of our Bannatyne... More

Portsmouth, United Kingdom
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

To start with I'm really not a moaner but feel that unless people leave feedback when something is not right things don't get changed, so I hope the hotel take this a constructive criticism to save future guests becoming disappointed. Myhusband, my 9 year old son and I were staying locally at a luxury lodge and gave up our last... More

Was this review helpful? Yes 6
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear, ACK 41, Thank you for placing your constructive criticism on Trip Advisor. I am sorry that on this occasion we did not meet your expectation, we have recently invested in some new carpets and will be investing in some new restaurant furniture in the very near future. I was delighted that you commented on all the staff being friendly... More

Farnham, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not at all the experience I would have expected form a Bannatyne Spa Hotel - Would not recommend to anyone :-( 1. The spa is not connected to the hotel - quite a walk away. 2. The health club/spa is open to the general public. 3. Hotel is looking very tired and sad. 4. Robes provided are very old and... More

Was this review helpful? Yes 6
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear, JANE B, Thank you for placing your comments on Trip Advisor, after your Overnight Spa Break. I am very sorry that you will not be recommending to anyone, however you will note that our website indicates quite clearly that the Spa and Health Club facilities are located a short walk away. Having reviewed the other comments, I was delighted... More

Essex
Contributor
20 reviews 20 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This review is for the Spa only as we did not stay in the hotel. We arrived at the Reception and informed the Receptionist we had a Virgin Spa Day booked, and she tossed some forms at us and told us to go and sit in the cafe (then just left us there). Not a relaxing spa feel at all... More

Was this review helpful? Yes 2
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear Shellessex, Thank you for your comments regarding your Spa experience. Although your posting was for the Spa itself, please be assured I have passed over the comments to the Spa Manager, who is reviewing the content of your review. Best wishes, Jamieson Berriman More

Peacehaven, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A surprise treat for my other half. Two night stay, the room was beautiful, very comfy and had everything we could ask for. The spa facilities were lovely, we had a nice massage, used the gym, which was very well equipped. The sauna, steam room and especially the out door jacuzzi's were most relaxing. We enjoyed a lovely buffet breakfast... More

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear, Laura N, Thank you for placing your comments on Trip Advisor, I am delighted that you had a great “surprise treat.” I am very pleased that you enjoyed the beautiful room, the lovely buffet breakfast, afternoon tea and two course evening meal. I must apologies if there was an error on your account. I will investigate further. On behalf... More

Littlehampton, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A fine Georgian country house set in 38 acres of stunning gardens and woodland at Battle. Despite the room not being ready at the scheduled check in time (a complimentary drink would've been appreciated!) our two day spa package was a real treat. Having been delayed, and spa treatments booked, I requested robes and towels be sent to the room... More

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear, Pat H, Thank you for placing your Wonderful comments on Trip Advisor, I am delighted you had a Wonderful Stay. I am very pleased that you enjoyed the clean, tidy and comfortable room, however disappointed there was a slight delay on the room being ready. I will pass on the kind comments regarding the delicious and reasonably priced food.... More

Poole
Top Contributor
55 reviews 55 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our last night of a 6 night vintage car tour and we had already stayed at some lovely places but this really was the icing on the cake. The staff there were so helpful. We weren't quite sure how noisy our room was going to be as there was a kitchen fan in the vicinity but the receptionist... More

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear, Velohead, Thank you for placing your comments on Trip Advisor, I am delighted you titled your posting as “The icing on the cake” I was very pleased, to hear that you enjoyed the private dinner in the boardroom commenting that the food was definitely Michelin Star standard and was great value for money. On behalf of myself and the... More

Offshore
Top Contributor
51 reviews 51 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Issues - the décor is fading fast. Light grey and brown carpeting shows a lot of wear. The stairs from reception to upper level needed a good vacuum. - bedroom carpet stains really showed - I asked for a couple to be tackled but no improvement. - booked two superior rooms but they faced front and car park and were... More

Was this review helpful? Yes 2
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this review

Dear, BWOverseas, Thank you for placing your comments on Trip Advisor, I am sorry that you felt disappointed on this occasion and titled your posting in such a negative way. Please note our maintenance teams are decorating the property constantly and we have had a lot of investment recently on the property, which did include some carpet renewal. I have... More

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Additional Information about Bannatyne Spa Hotel

Address: Battle Road, Hastings TN38 8EA, England
Location: United Kingdom > England > East Sussex > Hastings
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bannatyne Spa Hotel 4*
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Also Known As:
Bannatyne Hotel Hastings
Bannatyne Spa Hastings

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Experience a unique blend of luxury accommodation, great service and fine dining with Bannatyne Spa Hotel Hastings. All 38 rooms are en-suite and many overlook the colourful formal gardens. Every guest enjoys complimentary access to Bannatyne's Health Club and all rooms have free WiFi internet access. The Bannatyne Spa is ideal for bringing that little extra to your stay or relaxing after a hard day at the office. Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains. ... more   less 
Number of rooms
41

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