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Black Rock House

5.0 of 5 10 Stanley Road, Hastings TN34 1UE, England
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Black Rock House
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164 reviews from our community

Traveler rating
    157
    4
    1
    0
    2
See reviews for
11
122
9
12
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Manchester, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at Black Rock House for one night by myself on a work trip. On arrival the owner Yuliya greeted me and welcomed me into the guest house making sure I had everything I needed for my stay and offering advice on nearby places to eat and visit. She showed me to my room which was on the... More

Was this review helpful? Yes 1
Canterbury, England, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 10, 2014

We stayed here for three nights on September 1 and it was lovely. Yulyia, the owner, was there to greet us and made us feel very welcomed with afternoon tea and cake in the comfortable, tastefully-decorated living room. Our turret room (at the front of the house, on a quiet, tree-lined street) had a spacious ensuite bathroom with good-quality items... More

Was this review helpful? Yes 1
Miss7yy, Owner at Black Rock House, responded to this review

Thank you so much for such a lovely detailed review! It was a pleasure to meet you both and to have you here, and I hope to see you again soon. More

Sleaford
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 1, 2014 via mobile

This is a lovely guest house. Our room was spotlessly clean and beautifully decorated. In the bathroom everything was sparkling, the towels were large and fluffy and there is also a refrigerator and safe. There is a great choice for breakfast. A very good selection of fresh fruit, cereals and cooked. The smoked haddock with poached eggs are particularly good.... More

Was this review helpful? Yes 1
Miss7yy, Owner at Black Rock House, responded to this review

Than you very much for your kind words! Promise to keep working hard and hope to see you again soon. More

Rochester, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 1, 2014

Stayed here for one night with my wife; in a decent location though at least a half hour walk from Hastings Old Town. Room was small and Spartan. Heavy rainfall the day before had left one of the internal walls damp. Main problem – and reason we will never go back – was the woman who “served” breakfast; offensive, threatening... More

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Miss7yy, Owner at Black Rock House, responded to this review

This review was quite a surprise for me, as the guests have never said there was a problem with anything when they checked out. I have then emailed them to ask about what happened, but got no response. I also got in touch with other guests to ask about their experience at breakfast, as they were in the breakfast room... More

San Francisco, CA
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 26, 2014 via mobile

We were looking forward to our visit after reading all the glowing Tripadvisor reviews. When we arrived at the train station in Hastings, my husband had a voicemail waiting saying that our reservation was cancelled due to water damage to our room from the rain. We went to the hotel and were told the same thing. We felt stranded given... More

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Miss7yy, Manager at Black Rock House, responded to this review

Dear Shannon, I totally understand your frustration and anger due to what happened with the room. I have checked the room that morning and there was no problem at all, until I came up in the afternoon to put water in the room and found that some water came through the ceiling. I tried to contact you immediately, but there... More

London, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2014

Really lovely boutique B & B. The place is beautiful and very tastefully decorated. The bed was really comfy - my husband had a few allergy issues as something in the bedding must have been feather but that was our fault as we never checked. Staff all very friendly and more than accommodating. Delish breakfast. Convenient location - 5 minute... More

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Miss7yy, Manager at Black Rock House, responded to this review

Thank you very much for a lovely review. In the future, please let us know in advance if you have any allergies, as we have non-feather bedding options available. Thank you for staying and we hope to see you again. More

Salisbury, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2014

Wonderful Boutique B&B. The Turret room was immaculately furnished, superb John Lewis Harrison mattress, best nights sleep EVER in a B&B! The en suite bathroom was HUGE!! The fridge was conveniently tucked away in a wardrobe, bathrobes, safety deposit box, luxury toiletries, only thing missing was a bottle of water that I could chill in the fridge. Some lovely choice... More

Was this review helpful? Yes 1
Miss7yy, Manager at Black Rock House, responded to this review

Dear Simon, Thank you very-very much for such a detailed lovely review! It was a pleasure to have you stay with us and I look forward to seeing you again soon. More

Hastings, United Kingdom
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 8, 2014

This is a really smashing find! It's one of the nicest hotels I have stayed at in a very long time. I'm only sad that I live locally and can't think that I'll be able to justify staying here very often. It was clean, comfortable, stylish, in a great location (5 minute walk to town so close to the shops,... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 7, 2014

My wife and I had a lovely stay at the Black Rock House. We were welcomed by the staff on arrival and made to feel very welcome. The room was very comfortable and we had a refill of biscotti every day. The location is good and only about 7-10 minutes walk to the seafront at Hastings where we spent a... More

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Bracknell, United Kingdom
1 review
3 of 5 stars Reviewed July 13, 2014

Unfortunately our experience was not as good as expected. It was a stuffy room as one sash window did not open at all but we managed to prop open the other one with our wastepaper bin as it kept falling down until a solution of a door stop was found to prop it open more securely. Also our shower water... More

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Additional Information about Black Rock House

Address: 10 Stanley Road, Hastings TN34 1UE, England
Location: United Kingdom > England > East Sussex > Hastings
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Black Rock House 5*
Number of rooms: 5
Reservation Options:
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Also Known As:
Black Rock House Hotel Hastings

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