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Black Rock House

5.0 of 5 10 Stanley Road, Hastings TN34 1UE, England
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Black Rock House
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169 reviews from our community

Traveler rating
    161
    5
    1
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    2
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11
126
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the Black Rock House for an impromptu Saturday night away. Before arriving we were sent a helpful email with a list of good restaurants The house is substantial with a lovely entrance with steps up. We were greeted personally with a smile by Yuliya and taken into a library room and offered a drink. The Yuliya showed us... More 

Was this review helpful? Yes 1
Kent, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have just returned from a lovely three night stay at the Black Rock guest house. The house was immaculately decorated, clean and the bedroom and ensuite bathroom were just lovely. Everything you could possibly need was in the room. The toiletries in the bathroom added that extra touch of luxury. The breakfasts were delicious and the bread used for... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed for one night in the Westview Suite. The suite was surprising spacious and wonderfully decorated. The bathroom was bright, clean and full of character. The bedroom was lovely, with gorgeous Egyptian cotton bedding and excellent tea and coffee facilities. The single bedroom at the end of the corridor was a very sweet, although we didn’t need this, it’s... More 

Was this review helpful? Yes 1
London
Top Contributor
65 reviews 65 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 1, 2014

A spur of the moment trip to Hastings, we picked this B&B because of all the good reviews on here and we weren't disappointed. It's very tastefully decorated and our room was stylish and comfortable. It's perfect for the train station, a 10 minute walk (up a very steep hill) but a little further from the old town which is... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

Black Rock Hotel is 5 minutes walk up a fairly steep hill from Hastings city centre. Inside is fresh, spotless and there are a wealth of neat features where obvious care and consideration have been lavished on every detail. The choices of breakfast go well beyond the standard "Full English" and were tasty and attractively presented.

Was this review helpful? Yes 1
Manchester, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2014

I recently stayed at Black Rock House for one night by myself on a work trip. On arrival the owner Yuliya greeted me and welcomed me into the guest house making sure I had everything I needed for my stay and offering advice on nearby places to eat and visit. She showed me to my room which was on the... More 

Was this review helpful? Yes 1
Canterbury, England, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 10, 2014

We stayed here for three nights on September 1 and it was lovely. Yulyia, the owner, was there to greet us and made us feel very welcomed with afternoon tea and cake in the comfortable, tastefully-decorated living room. Our turret room (at the front of the house, on a quiet, tree-lined street) had a spacious ensuite bathroom with good-quality items... More 

Was this review helpful? Yes 1
Miss7yy, Owner at Black Rock House, responded to this review

Thank you so much for such a lovely detailed review! It was a pleasure to meet you both and to have you here, and I hope to see you again soon. More 

Sleaford
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 1, 2014 via mobile

This is a lovely guest house. Our room was spotlessly clean and beautifully decorated. In the bathroom everything was sparkling, the towels were large and fluffy and there is also a refrigerator and safe. There is a great choice for breakfast. A very good selection of fresh fruit, cereals and cooked. The smoked haddock with poached eggs are particularly good.... More 

Was this review helpful? Yes 1
Miss7yy, Owner at Black Rock House, responded to this review

Than you very much for your kind words! Promise to keep working hard and hope to see you again soon. More 

Rochester, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 1, 2014

Stayed here for one night with my wife; in a decent location though at least a half hour walk from Hastings Old Town. Room was small and Spartan. Heavy rainfall the day before had left one of the internal walls damp. Main problem – and reason we will never go back – was the woman who “served” breakfast; offensive, threatening... More 

Was this review helpful? Yes
Miss7yy, Owner at Black Rock House, responded to this review

This review was quite a surprise for me, as the guests have never said there was a problem with anything when they checked out. I have then emailed them to ask about what happened, but got no response. I also got in touch with other guests to ask about their experience at breakfast, as they were in the breakfast room... More 

San Francisco, CA
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 26, 2014 via mobile

We were looking forward to our visit after reading all the glowing Tripadvisor reviews. When we arrived at the train station in Hastings, my husband had a voicemail waiting saying that our reservation was cancelled due to water damage to our room from the rain. We went to the hotel and were told the same thing. We felt stranded given... More 

Was this review helpful? Yes 1
Miss7yy, Manager at Black Rock House, responded to this review

Dear Shannon, I totally understand your frustration and anger due to what happened with the room. I have checked the room that morning and there was no problem at all, until I came up in the afternoon to put water in the room and found that some water came through the ceiling. I tried to contact you immediately, but there... More 

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Additional Information about Black Rock House

Address: 10 Stanley Road, Hastings TN34 1UE, England
Location: United Kingdom > England > East Sussex > Hastings
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Black Rock House 5*
Number of rooms: 5
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Also Known As:
Black Rock House Hotel Hastings

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