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All 44 Brighton hotels

Urban House

3.5 of 5 Hotel   |   20-21 New Steine, Brighton BN2 1PD, England
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38%
Ranked #34 of 44 hotels in Brighton
  • Overview
  • Reviews (189)
  • Photos (47)
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  • Room tips (36)
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189 people have reviewed this hotel

Traveler rating
    25
    42
    29
    35
    58
See reviews for
10
93
18
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very good first impression! We were greeted by a friendly receptionist and the hotel itself was very clean and tidy (in need of a bit of a make-over perhaps). The staff were all very accommodating and even offered to make us some toast in the morning when we had missed breakfast, which I thought was very sweet. Our room was... More

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Oxford, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I tend to take negative reviews with a pinch of salt but in this case I can assure you that you are best off not even considering this place. I was going to post some pictures of the state of my room, but there are plenty already that accurately represent the state of this hotel. On my first night, I... More

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Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were very friendly and helpful and considering this was a last minute booking, quite reasonably priced. Clean room, quite an old building but charming. Continental breakfast included which was very good value considering they offered you eggs on top of the cereal and toast. Would definitely stay here again. The treck up to the 4th floor was made... More

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Leighton Buzzard, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

This guest house is very poor. I have stayed at many B & B's in Brighton and had fantastic experiences but this was horrendous. Our room was classed as a junior suite. The door had an enormous gap underneath as it had been hung badly, the key barely worked in the lock and the stairways leading up to the room... More

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Northamptonshire, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I went to Brighton for christmast shopping in Dec 2012 and stayed at this hotel. The room was clean but everything was old, the hotel itself is old and needs a bit of makeover. It was a bit cold because the heater was broken. They put another one so the second night was better. The staff was friendly. It was... More

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Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked a room in this hotel last June.. The location of Urban House is just astonishing! Just few minutes walk from the beach, Brighton Pier and the city centre! Our room was pretty nice but there were some failure but nothing shocking! On Sunday morning, a after breakfast which was perfect, i asked the gentlemen on the reception if... More

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Pushkar
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Really friendly and helpful staff who upgraded me to a lovely larger room when the shower broke in mine. They were always available and on hand to help with anything - from fixing a lightbulb to calling a taxi to the station. Perfect location near the beach and pier. I couldn't have asked for more.

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UK
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I'll start with the positives - friendly staff, clean sheets and the bathroom was basically clean. At least it's not located on a busy road. That's it I'm afraid. My first impression on arrival was - blimey, the carpet needs changing! That was just the start. I was given a basement room although my booking had indicated a 1st floor... More

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1 review
4 of 5 stars Reviewed July 17, 2014

I stayed for three nights the location is amazing breakfast was very nice and it's on till 10 which is good if you're like me,out till late.the staff are friendly and helpful the gent at reception is helpful, friendly and easy to.get on with.Also the room service lady was amazing at her job always came back to a fresh room

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Wrexham, United Kingdom
1 review
1 of 5 stars Reviewed June 21, 2014

This place needs to closed down. Incompitant staff,filthy rooms that smell. NEVER EVER STAY AT THIS HOVEL !!!! They are unable to take bookings correctly.God help anyone who actually stays there . Filthy

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Additional Information about Urban House

Address: 20-21 New Steine, Brighton BN2 1PD, England
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Urban House 3.5*
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Also Known As:
Urban House Hotel Brighton
Urban Hotel Brighton

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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