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All 44 Brighton hotels

Urban House

3.5 of 5 Hotel   |   20-21 New Steine, Brighton BN2 1PD, England
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Ranked #36 of 44 hotels in Brighton
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  • Reviews (182)
  • Photos (47)
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  • Room tips (36)
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182 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

I'll start with the positives - friendly staff, clean sheets and the bathroom was basically clean. At least it's not located on a busy road. That's it I'm afraid. My first impression on arrival was - blimey, the carpet needs changing! That was just the start. I was given a basement room although my booking had indicated a 1st floor... More

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1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed for three nights the location is amazing breakfast was very nice and it's on till 10 which is good if you're like me,out till late.the staff are friendly and helpful the gent at reception is helpful, friendly and easy to.get on with.Also the room service lady was amazing at her job always came back to a fresh room

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Wrexham, United Kingdom
1 review
1 of 5 stars Reviewed June 21, 2014

This place needs to closed down. Incompitant staff,filthy rooms that smell. NEVER EVER STAY AT THIS HOVEL !!!! They are unable to take bookings correctly.God help anyone who actually stays there . Filthy

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1 review
5 of 5 stars Reviewed June 4, 2014 via mobile

O.M.G oh! Oh! My God! was my first impression on the junior suite at Urban house.The room has beautiful sea views and to top this erotic room was the bathtub set to overlook the sea.Having a glass of wine,reading a book or just sea viewing this bathtub does the trick...So either it be friends/couples or just want to relax in... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 19, 2014

We came to stay at Urban House on the weekend of the 16th and 17th of May. The hotel is average and definitely needs updating. The beds are cheap and uncomfortable and when I wanted a bath there was no hot water. The rooms are definitely overpriced. Our main issue was: paying on check in? I've never had to do... More

Was this review helpful? Yes 3
Colchester, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 18, 2014

We booked last minute for a Valentines weekend in Brighton and understandably the choice was limited, it was also the weekend of the Brighton Half Marathon and the beginning of half term. The room did not disappoint, it was a little more expensive than what we would normally pay for a hotel of that standard but was the cheapest we... More

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2014

Our stay was ok but the place is very tied and feels like it would have been nice 10 years ago. Now it is in need of a facelift - quite shabby rooms all patched up poorly, our room was missing light bulbs, smelt old and the shower ran boiling hot then freezing. The full English breakfast wasn't great and... More

Was this review helpful? Yes 1
Lancaster, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 2, 2014

Visited the hotel for a long weekend. This is not a boutique hotel whatsoever! Good point: location and Leighton (manager?) is very friendly. Bad points: 1. Cleanliness. I have never been in a room that dirty in my life! Just check the pictures. 2. The hotel was chosen on the premises that they advertise themselves as a spa hotel. This... More

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London, United Kingdom
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 2, 2014 via mobile

Stood outside ringing the doorbell and calling reception for 15 minutes before I was let in. I told the receptionist I was about to go find another hotel, he didn't even respond or apologise, just wanted to take my payment. The bathroom had no shower, just an attachment to the taps. There were no mirrors near any plug sockets, I... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 29, 2013 via mobile

Good location, with my room having a balcony and view of the pier. Bed and room were ok, shower was not much better than a dribble though! Booked through late rooms and got a really good price so hard to be to down beat, however. The deal advertised was for a room and massage but was unable to have the... More

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Additional Information about Urban House

Address: 20-21 New Steine, Brighton BN2 1PD, England
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Urban House 3.5*
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Also Known As:
Urban House Hotel Brighton
Urban Hotel Brighton

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