We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3.5 of 5 Hotel   |   20-21 New Steine, Brighton BN2 1PD, England
Hotel amenities
Urban House
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
You added Urban House to your Saves list
Ranked #36 of 45 Hotels in Brighton
Write a Review

193 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 of 5 stars Reviewed November 15, 2014

Stayed in the basement room as previous review and had the same gurgling noise all night. The shower was just a hose in the bath that you had to hold up with your hands that did not work properly. The window in the bathroom could not be completely closed so the bathroom was cold. The sheet on the bed did... More 

Was this review helpful? Yes
Emsworth, United Kingdom
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed November 5, 2014

Very friendly and helpful staff. But (a big but) the poor plumbing spoiled our stay. First night in basement room, right above boiler loudly gurgling all night - yet shower did not work. They did move us without any fuss to a much nicer looking room on the top floor. However, now the shower was just a trickle. Beds also... More 

Was this review helpful? Yes 1
Oxford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 13, 2014

We were a party of four people that booked for a weekend for my wife's birthday,And we chose urban house because it had its own spa and a bar, so we booked the four poster room and the king suite, at just over £80 a night. A very nice welcome from a man on reception,Layton,now after entering the room we... More 

Was this review helpful? Yes 2
Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 30, 2014

When we arrived, we were greeted well,The room we stayed in was as described, The cooked breakfast was very tasty and good portion size. Leo and his staff were very obliging and nothing was to much trouble. Leo and staff are very hospitable and polite. We left our luggage there most of the day on departure, and a taxi was... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 19, 2014

Very good first impression! We were greeted by a friendly receptionist and the hotel itself was very clean and tidy (in need of a bit of a make-over perhaps). The staff were all very accommodating and even offered to make us some toast in the morning when we had missed breakfast, which I thought was very sweet. Our room was... More 

Was this review helpful? Yes 2
Oxford, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 14, 2014 via mobile

I tend to take negative reviews with a pinch of salt but in this case I can assure you that you are best off not even considering this place. I was going to post some pictures of the state of my room, but there are plenty already that accurately represent the state of this hotel. On my first night, I... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 10, 2014

The staff were very friendly and helpful and considering this was a last minute booking, quite reasonably priced. Clean room, quite an old building but charming. Continental breakfast included which was very good value considering they offered you eggs on top of the cereal and toast. Would definitely stay here again. The treck up to the 4th floor was made... More 

Was this review helpful? Yes
Leighton Buzzard, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 9, 2014 via mobile

This guest house is very poor. I have stayed at many B & B's in Brighton and had fantastic experiences but this was horrendous. Our room was classed as a junior suite. The door had an enormous gap underneath as it had been hung badly, the key barely worked in the lock and the stairways leading up to the room... More 

Was this review helpful? Yes 1
Northamptonshire, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 7, 2014

I went to Brighton for christmast shopping in Dec 2012 and stayed at this hotel. The room was clean but everything was old, the hotel itself is old and needs a bit of makeover. It was a bit cold because the heater was broken. They put another one so the second night was better. The staff was friendly. It was... More 

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 7, 2014

I booked a room in this hotel last June.. The location of Urban House is just astonishing! Just few minutes walk from the beach, Brighton Pier and the city centre! Our room was pretty nice but there were some failure but nothing shocking! On Sunday morning, a after breakfast which was perfect, i asked the gentlemen on the reception if... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Urban House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Urban House

Address: 20-21 New Steine, Brighton BN2 1PD, England
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Urban House 3.5*
Number of rooms: 26
Reservation Options:
TripAdvisor is proud to partner with Expedia, LateRooms, HostelBookers, TripOnline SA and Priceline so you can book your Urban House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Urban House Hotel Brighton
Urban Hotel Brighton

48 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (48)
Room/suite (19)
Bathroom (3)
View from room (5)
Hotel & grounds (3)
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay