We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 45 Brighton hotels

Urban House

3.5 of 5 Hotel   |   20-21 New Steine, Brighton BN2 1PD, England
Hotel amenities
Save Saved
You added Urban House to your Saves list
Urban House
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
38%
Ranked #35 of 45 Hotels in Brighton
Write a Review

190 reviews from our community

Traveler rating
    25
    43
    29
    35
    58
See reviews for
11
93
18
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

When we arrived, we were greeted well,The room we stayed in was as described, The cooked breakfast was very tasty and good portion size. Leo and his staff were very obliging and nothing was to much trouble. Leo and staff are very hospitable and polite. We left our luggage there most of the day on departure, and a taxi was... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very good first impression! We were greeted by a friendly receptionist and the hotel itself was very clean and tidy (in need of a bit of a make-over perhaps). The staff were all very accommodating and even offered to make us some toast in the morning when we had missed breakfast, which I thought was very sweet. Our room was... More

Was this review helpful? Yes 2
Oxford, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I tend to take negative reviews with a pinch of salt but in this case I can assure you that you are best off not even considering this place. I was going to post some pictures of the state of my room, but there are plenty already that accurately represent the state of this hotel. On my first night, I... More

Was this review helpful? Yes
Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 10, 2014

The staff were very friendly and helpful and considering this was a last minute booking, quite reasonably priced. Clean room, quite an old building but charming. Continental breakfast included which was very good value considering they offered you eggs on top of the cereal and toast. Would definitely stay here again. The treck up to the 4th floor was made... More

Was this review helpful? Yes
Leighton Buzzard, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 9, 2014 via mobile

This guest house is very poor. I have stayed at many B & B's in Brighton and had fantastic experiences but this was horrendous. Our room was classed as a junior suite. The door had an enormous gap underneath as it had been hung badly, the key barely worked in the lock and the stairways leading up to the room... More

Was this review helpful? Yes 1
Northamptonshire, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 7, 2014

I went to Brighton for christmast shopping in Dec 2012 and stayed at this hotel. The room was clean but everything was old, the hotel itself is old and needs a bit of makeover. It was a bit cold because the heater was broken. They put another one so the second night was better. The staff was friendly. It was... More

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 7, 2014

I booked a room in this hotel last June.. The location of Urban House is just astonishing! Just few minutes walk from the beach, Brighton Pier and the city centre! Our room was pretty nice but there were some failure but nothing shocking! On Sunday morning, a after breakfast which was perfect, i asked the gentlemen on the reception if... More

Was this review helpful? Yes
Pushkar
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 1, 2014

Really friendly and helpful staff who upgraded me to a lovely larger room when the shower broke in mine. They were always available and on hand to help with anything - from fixing a lightbulb to calling a taxi to the station. Perfect location near the beach and pier. I couldn't have asked for more.

Was this review helpful? Yes
UK
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 20, 2014

I'll start with the positives - friendly staff, clean sheets and the bathroom was basically clean. At least it's not located on a busy road. That's it I'm afraid. My first impression on arrival was - blimey, the carpet needs changing! That was just the start. I was given a basement room although my booking had indicated a 1st floor... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed July 17, 2014

I stayed for three nights the location is amazing breakfast was very nice and it's on till 10 which is good if you're like me,out till late.the staff are friendly and helpful the gent at reception is helpful, friendly and easy to.get on with.Also the room service lady was amazing at her job always came back to a fresh room

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Urban House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Urban House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Urban House

Address: 20-21 New Steine, Brighton BN2 1PD, England
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Urban House 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Tingo, HostelBookers and Hotels.com so you can book your Urban House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Urban House Hotel Brighton
Urban Hotel Brighton

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (48)
Viewed
Room/suite (17)
Viewed
View from room (2)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Other (26)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Brighton with
any amenities