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Sea Spray Boutique Hotel


Sea Spray Boutique Hotel
25 New Steine, Brighton BN2 1PD, England
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Traveler Reviews

53% Do not recommend
3.0 of 5 stars 46 reviews
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By trip type
All (46)
Family (0)
[ Date ] [ Rating ]
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3 of 5 stars
spiritualight 8 contributions
London
Jun 23, 2009 | Trip type: Business

My trip to the Seas Spray Hotel started off badly - nowhere to park. This is a large house on 3 floors - its not a place for the disabled - the rooms were themed, upon arrival into my room I was disappointed with the bed - it was very small. The bathroom was the size of that in a... more

Management response from
Neil Boyce, General Manager

May I firstly thank you for taking the time to review our property. Whilst I am pleased that elements of your stay were enjoyable, I am concerned at a few of the points that you have raised. Being in central Brighton, parking is indeed limited, and I understand that this was raised with your group organiser. We are always delighted...

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2 of 5 stars
Simon07Surrey 2 contributions
Surrey
May 23, 2009 | Trip type: Couples

My wife and I booked in for 2 nights bed and breakfast and stayed in the New York Penthouse suite (attic room). We left after the first night without even bothering to have breakfast in the morning as were so upset,so one night without breakfast cost us over £400. It is nothing like it is portrayed and should have a... more

Management response from
Neil Boyce, General Manager

Many thanks for taking the time to review our property. I have looked into your stay, and would firstly like to apologies for the disappointment that you experienced. Our website provides a detailed description of our penthouses, and I believe provides an accurate pictorial and narrative portrayal of each themed room. We are always happy to discuss the individual elements...

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5 of 5 stars
DeepPurpleDorset 1 contribution
Dorset
May 15, 2009 | Trip type: Couples

Yet another great stay at Sea Spray. We are always made so welcome, nothing is too much trouble, all day room service is fab and we can have our breakfast served to us in bed -which we usually opt for. The staff are always so attentive and this time we had a massage and sauna which were amazine - thank... more

Management response from
Neil Boyce, General Manager

Thank you for taking the time to review the Sea Spray. I am delighted that you have had another good stay at our establishment. It is very important that we receive feedback, and is wonderful to hear such a positive response. Our primary goal is to ensure that our guests are satisfied with not only the facilities that they have...

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5 of 5 stars
MarsVolta 1 contribution
Essex
May 15, 2009 | Trip type: Couples

Having read a few of the recent reviews, I was slightly hesitant of our arrival, having booked some time ago. All that I can say is that every aspect of our stay was perfection. My fiancé (!) proposed to me last year, and because of work commitments, we decided a while back to stay in Brighton where we both went... more

Management response from
Neil Boyce, General Manager

May I firstly thank you for taking the time to complete your review. I am delighted that your stay was so enjoyable, and am pleased that your bedroom met your expectations. We pride ourselves in maintaining our facilities to the highest possible standard, and it is always wonderful to receive positive feedback which acknowledges that we have met this goal....

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1 of 5 stars
LondonJane85 1 contribution
London
May 11, 2009 | Trip type: Solo travel

My basement 'hotel' room was literally a pavement away from the road and the windows rattled with every car that went by. Also you could hear all the footsteps and sound in the foyer above. The ensuite was minute, only space for one standing person and furnished with the cheapest sanitary wear you could imagine, and it was dirty The... more

Management response from
Neil Boyce, General Manager

Firstly let me thank you for taking time to complete a review of the Sea Spray. I am very concerned to hear of the disappointment that you experienced during your stay with us, especially as these issues were not disclosed upon your departure of the property. Our ‘Hove Actually’ room is indeed located on the lower ground floor of the...

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1 of 5 stars
littlelady25 1 contribution
bristol
May 5, 2009 | Trip type: Couples
0/1 found this review helpful

we chose this hotel to celebrate our engagement the website portrays a sophisticated "boutique" hotel, in arriving the reception area seemed pleasant although different to the desription and photos, we were greeted with a friendly person of whom showed us to our room the indulgence suite up a very dark dingy sloping staircase with a damp smell. the first impression... more

Management response from
Neil Boyce, General Manager

Many thanks for your review of the Sea Spray. I am very concerned to hear about the elements of your stay which you have detailed, and with further inspection into your stay, I feel that it is important to detail a few points which seem to be inconsistent with the testimonies provided by the managers on duty. Firstly, with regards...

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3 of 5 stars
Tetley157 1 contribution
London
Feb 23, 2009 | Trip type: Couples

Have just come back from a two night stay. Great location and the staff were all very friendly and helpful. The suite (aka room) was comfortable but that and the standard of cleanliness was not up to what i would have expected for the price we paid. Very little space in wardrobe because of fridge. The bedroom carpet was covered... more

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5 of 5 stars
Josephine65 1 contribution
London
Jan 23, 2009 | Trip type: Business, Couples

Another lovely stay. Brilliant service, lovely room, (the Indulgence Room). This is my second stay in as many months and I am really happy about service, breakfast, my lovely room and view. Will be back soon. more

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3 of 5 stars
Birdinmiltonkeynes 1 contribution
Milton Keynes
Jan 19, 2009

The pictures on the website are quite deceiving. We stayed in the Morrocan room and I agree with many of the previous comments, it is hardly a boutique hotel. More like an above average B&B wtih themed rooms. it was over priced for what it was, the breakfast was ok but not as good as some (less expensive) B&Bs I... more

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3 of 5 stars
PhilWCroydon 4 contributions
Croydon
Jan 19, 2009 | Trip type: Couples

Well the Sea Spray has mixed reviews on Trip Advisor so I was a little concerned. We stayed in the Gehsia room which I have to say looked much bigger on their web site. We were in Brighton just for one night so all we needed was a comfy bed a decent bathroom and a good location. The Sea Spray... more

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Sea Spray Boutique Hotel Address

25 New Steine, Brighton BN2 1PD, England
Brighton Specialty Lodging Sea Spray Boutique Hotel
3.0/5.0
46