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New Steine Hotel

10-11 New Steine | Kemp Town, East Sussex, Brighton BN2 1PB, England
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488 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel from Monday - Friday and to begin with we thought it was okay. The staff seemed nice enough and the rooms were small but cosy. During the week we noticed that one member of the staff was rude and obnoxious and just gave off the vibe that she did not want to be working there, or... More 

Was this review helpful? Yes
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Dani S, Thank you for staying with us recently and we are sorry to hear that your visit was not entirely satisfactory. We are glad to hear that you found our rooms comfortable and we have passed on your notes regarding the lock on the door to our maintenance team for follow up. Should you visit us again, please... More 

5 of 5 stars Reviewed 4 weeks ago

Stayed for one night in the midle of the week. The room was a good size and clean. Breakfast was delicious, great sausages and cooked to order. Staff were helpful and as there is no lift a lovely young lad helped me with my bags. Don’t come to Brighton often, but would stay again if I did.

Was this review helpful? Yes
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Francois D, Thank you for staying with us this summer and for sharing your experience. We are delighted that you enjoyed your stay and that our staff were able to help you feel comfortable and welcome. We hope to see you again in Brighton soon and please don't hesitate to contact us directly for any future bookings so as... More 

Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2015

I booked one night at the New Steine when I was visiting Brighton and found it very comfortable. The big breakfast was a hit! Especially the vegie one because I am vegetarian. Highly recommended hotel.

Was this review helpful? Yes
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Carole L, Thank you so much for staying with us recently and for your kind feedback. We are delighted to hear that you enjoyed our award winning breakfast and sincerely hope you have the chance to come and visit us again one day! Don't forget to call us direct to get your returning guest discount! Kind Regards. More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 3, 2015

Weekend break at the new steine . excellent customer service, great staff. Only downfall was the was no lock on bathroom door, but overall very friendly. Good breakfast , would definitely recommend this hotel and will be returning

Was this review helpful? Yes 1
NewSteine, Manager at New Steine Hotel, responded to this review

Thank you for your review and also for your comments re the bathroom. We have passed this onto our Proprietor to see if it something we can implement for future guests. Thank you once again and we hope you will come back soon. More 

Maidstone, United Kingdom
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Had a weekend away with friends and stayed here as it was close seconds to the beach and pier, the staff were lovely and couldn't do enough. We had dinner and although food was slow it was really delicious and good portions! Breakfast was really good with lots to chose from, the cooked option was great and the bread was... More 

Was this review helpful? Yes 2
NewSteine, Manager at New Steine Hotel, responded to this review

Thank you for your review and we are so glad you enjoyed your stay. We apologise for any delay in the dinner. We believe in providing freshly cooked food, which can sometimes take a little longer, but it is great to read you enjoyed it and had a great time. Hopefully you will return to stay with us again soon. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2015 via mobile

So refreshing to stay in a well run, tidy and friendly b&b. We had a twin room on the ground floor, it was stunning. Our deal also included breakfast which was delivered with a friendly smile and tasted great. Well done New Steine....we will definitely be booking again!

Was this review helpful? Yes 1
NewSteine, Manager at New Steine Hotel, responded to this review

Thank you for your review and we are so glad you enjoyed your visit with us. We hope you will come and stay with us again soon. More 

Orpington, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 17, 2015

We stayed for one night for our anniversary. we were initially attracted by the from £35 (or somewhere near that mark) price but when you actually look deeper it became £135, but looked nice so we went ahead and booked. hotel reasonably clean and pleasant, but, toilet was stained and wouldnt flush. we asked for it to be fixed and... More 

Was this review helpful? Yes
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Amanda S, Thank you for staying with us recently and I am so sorry to hear that your stay was not as expected. It is very possible that you might have seen promotions regarding rooms at £35.00 with us, however please be aware that these promotions often bear the title 'prices from...' and the rooms that fall into the... More 

2 reviews
3 of 5 stars Reviewed May 16, 2015

What made this place for us was the staff and location.. we had booked a double deluxe however the bed was a "full size" too small for my fiancee who is 6"3... the staff were great and gave us another room with a king size bed which was huge and really comfy.. if you r a couple i would recommend... More 

Was this review helpful? Yes
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Miriam A, Thank you very much for staying with us recently and for taking the time to share your experience here. I am delighted to hear that our staff were so accommodating and helpful during your stay. Guest welcome and satisfaction is of the utmost importance to us and we are continuously striving for that 'home away from home'... More 

Brighton,UK
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed April 16, 2015

This is the second time I have stayed in this Hotel and have not been dissapointed. The Deluxe Doubles and Kings are beautiful super clean airy rooms. The staff are attentive and smiley and the breakfast is to die for! This small Hotel would be an excellent choice for anyone holiday or business. It is stylish and practical but also... More 

Was this review helpful? Yes
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear MariaBBrighton_UK, Thank you very much for staying with us recently and for leaving such wonderful feedback regarding your stay. We are delighted that you have visited us twice now and that you have had the opportunity to experience both the hotel and the bistro. We look forward to and hope very much to welcoming you back to the hotel... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 14, 2015

We booked into Gullivers Hotel 2 doors away but on arrival were sent here instead. Location is very good, nice Georgian house very near to the centre of town. The room was nice and bed very comfortable but not in any way more than 2 or max 3 star. There was a real problem with hot water, particularly as the... More 

Was this review helpful? Yes
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Jane C, Thank you for staying with us recently and we are happy to see that you benefited from a free upgrade into our sister hotel. We are sorry that you found a few causes for concern during your stay with us. I have passed your comments regarding the shower temperature in your room onto our maintenance team so... More 

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