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New Steine Hotel

4.0 of 5 10-11 New Steine | Kemp Town, East Sussex, Brighton BN2 1PB, England
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New Steine Hotel
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New Steine Hotel
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457 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked into this hotel (17th jan) but was then moved to the sister hotel next door. Rooms where shabby, with fixtures falling apart. The tiny shower had no hot water in the morning. The only positive about this hotel is its location

Was this review helpful? Yes 2
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear suzannec88, Thank you for staying with us recently and for taking the time to share your experience. We are sorry to hear that you did not enjoy your stay with us. It is an incredibly rare occurrence that we relocate guests to our sister hotel and we are sorry if you were disappointed on this occasion. Please be assured... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

we stayed here for our anniversary over 10 years ago,the place was fantastic. we stayed this January and found it had changed. the room was comfortable as was the bed, but for the price it was expensive. we had a broken window which made the room noisy. the door lock was not secure. the shower head was also broken which... More 

Was this review helpful? Yes 1
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear John K, Thank you for staying with us recently. Whilst we are delighted to hear that our staff made you feel welcome during your visit, we are disappointed to hear that you were dissatisfied with your stay. I have passed your comments on to our maintenance team so that they can look into them straight away and hopefully prevent... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i have stayed in this hotel many times on both buisness and family stays and found the service and hotel itself to be of an excellent standard. The rooms are always clean and well presented ( i believe that i must have stayed in all of them at some point) and a good night sleep is always had due to... More 

Was this review helpful? Yes
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Whatcanisay2013, Thank you for taking the time to share your experience here for others to see. The value of our returning guests is second to none and we are so happy that you choose to stay with us time after time. We very much pride ourselves on our quality of service and sleep quality and it is much appreciated... More 

London
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Comfortable stay in a well price guest house in Brighton. Slept well in a comfortable bed. Rooms are basic - but it is not a 5* hotel and therefor I wasn't expecting it to be like one. Breakfast was incredibly well cooked and they use excellent produce. Kind staff. Would recommend and stay again.

Was this review helpful? Yes
NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Alex M, Thank you for staying with us recently and for taking the time to share your experience. We are delighted that you enjoyed your stay with us, especially our award winning breakfast, of which we are very proud. We hope to be able to welcome you back to the hotel again very soon! Kind Regards. More 

dorset england
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 12, 2014

This is the second time I have stayed here this is a lovely hotel the staff can't do enough for you The rooms are very nice the Breakfast is to Die for would highly recommended this hotel very reasonable too loved it

Was this review helpful? Yes 1
NewSteine, Manager at New Steine Hotel, responded to this review

Dear karenwareham13, Thank you for coming back to stay with us again and for taking the time to share your experience here with us. We are delighted to hear that you have chosen to come back to us again and we sincerely hope to see you many more times in the future. Please don't hesitate to contact us directly for... More 

dover
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 4, 2014

stayed at the new steine hotel in brighton had a wonderful stay, staff very friendly food was great room really comfortable and right in middle of shops would not hesitate to stay again next time i have got to stay in brighton

Was this review helpful? Yes 1
NewSteine, Manager at New Steine Hotel, responded to this review

Dear colin r, Thank you for staying with us recently and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us and we very much hope to see you again soon. Please don't hesitate to contact us directly should you be coming to Brighton again, as we always have special... More 

Southampton, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 18, 2014

We paid £150 per night for a room at this Hotel which in my opinion is vastly overpriced. The hotel claims to be a boutique hotel but it is far from that, they are charging boutique hotel prices when in fact it is not much more than a tired seaside town B&B that has been re-decorated. The room was advertised... More 

Was this review helpful? Yes 2
NewSteine, Manager at New Steine Hotel, responded to this review

Dear juliet b, Thank you for staying with us last May and for taking the time to comment on your experience now. We are sorry to hear that you did not fully enjoy your stay with us and are appreciative of the chance to address some of your concerns here. Please be assured that our revenue department works very hard... More 

london
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 18, 2014

Close to the seafront and walking distance of central Brighton. Although we were slightly disappointed with our room - family room on lower ground floor and therefore slightly claustrophobic - also TV not working whole time we were there, the hotel was clean and comfortable. Restaurant food is good and staff pleasant and helpful.

Was this review helpful? Yes 1
NewSteine, Manager at New Steine Hotel, responded to this review

Dear RitaJLondon, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you and your friends enjoyed your stay with us. We do apologise for the problems incurred with your television, unfortunately the recent spout of bad weather in Brighton has caused a few signal problems. These are all fixed now and we... More 

Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2014

Was very impressed by the New Steine Hotel during a recent visit with family to Brighton... the hotel itself is very clean and has really warm and interesting decor, with a sort of pop-art theme and deep reds. Booked two rooms, double and triple with ensuite bathrooms, and both had great windows that overlooked the park next to the hotel,... More 

Was this review helpful? Yes
NewSteine, Manager at New Steine Hotel, responded to this review

Dear D Y, Thank you for staying with us recently and for taking the time to share your experience here with others. We are very happy to hear that you and your family enjoyed your stay with us. It is a particular pleasure to hear that you enjoyed our customer service, as we pride ourselves on the ideal of always... More 

Charlottesville, Virginia
2 reviews
5 of 5 stars Reviewed November 4, 2014

My family and I stayed at this lovely hotel for three nights during the weekend of October 17th thru 19th. The staff was wonderful, friendly and most accommodating. The rooms were very comfortable and clean and well kept. Every morning we enjoyed a delicious breakfast in the downstairs area next to the bar and check in counter. Our son who... More 

Was this review helpful? Yes
NewSteine, Manager at New Steine Hotel, responded to this review

Dear Kenneth Y, Thank you for staying with us recently and for taking the time to leave us such wonderful feedback. We are delighted that you and your family enjoyed your stay with us and we very much hope to see you again one day. Please don't hesitate to contact us directly for your next booking so that we can... More 

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Additional Information about New Steine Hotel

Address: 10-11 New Steine | Kemp Town, East Sussex, Brighton BN2 1PB, England
Phone Number:
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $
Hotel Class:4 star — New Steine Hotel 4*
Number of rooms: 20
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