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Hotel class 3.0 of 5
10-11 New Steine | Kemp Town, Brighton BN2 1PB, England
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Reviews you can trust

88% Recommend
4.5 of 5 stars 123 reviews
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By trip type
All (123)
[ Date ] [ Rating ]
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5 of 5 stars
Raggyrabbits   1 contribution
Portsmouth
Nov 17, 2009 | Trip type: Business, Solo travel

The purpose of my stay was for business only. The hotel was set in a fantastic central location of brighton, close to the sea front and fantastic pier, and royal pavilion within a 10 minute walk. the central shopping area was also in walking distance too, including the famous lanes. My stay was very comfortable, with excellent service from all... more

Recent stay
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2 of 5 stars
sussexboy1954   1 contribution
south coast
Nov 15, 2009 | Trip type: Couples

Paid for two nights, only stayed one. We felt poor value for money not "boutique standard at all. Owner was to telephone us regarding our complaints. No call received more

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4 of 5 stars
Ninerl   1 contribution
Vienna
Nov 10, 2009 | Trip type: Couples

I would definitly recommend this hotel to my family and friends. The rooms are clean and new furnished. The breakfast is excellent, the service fabulous. New Steine is located at a small square, not at the marina boulevard which is great, because it is more quiet than other accomodations you can find at the seafront. One side of that square... more

Management response from
Herve Guyat, Revenue Manager

Thank you for your kind words. We are delighted to hear that you enjoyed your stay with us. We pride ourselves on our high level of service, and are glad that you thought our service was fabulous. We hope we have the pleasure of welcoming you back to the New Steine in the near future. Victoria Cannon Revenue Manager

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5 of 5 stars
Rocketlol   1 contribution
London
Nov 8, 2009 | Trip type: Family

We were made every bit as welcome as I had been earlier this month, and the staff were a charming and good as before. We had a lovely little 36 hour mini-break over half term. I was sorry to read a negative review here recently: its contents are quite the opposite of what I experienced on both my stays (which... more

So friendly
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5 of 5 stars
andreakuk   1 contribution
worcestershire
Nov 4, 2009 | Trip type: Couples

Although the decor is a little dated in the corridors, the room we had was great. We had a very warm and friendly welcome. The staff could not have been any more helpful to us both and they always tried to 'go the extra mile' to help. Situated by the sea front and close enough to walk to all attractions,... more

Management response from
Herve Guyat, Revenue Manager

Thank you for your recent review. We are pleased that you had an enjoyable stay. I have passed your comments with regards to the corridors on to our General Manager, as it is only with comments like yours, both negative and positive, that we can move the business forward. We look forward to welcoming you back to the hotel the...

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5 of 5 stars
BobbyCEssex   1 contribution
Essex
Nov 2, 2009 | Trip type: Family

We stayed for 1 night , 27th October, my wife, daughter and small dog. The room (112) was very spacious, a large double ( which was abit too soft to be honest) and a single for my daughter. We were surprised to find that the room came with a courtyard garden which was ideal as we had taken our dog... more

Management response from
Herve Guyat, Revenue Manager

Thank you for your review. I am pleased to hear that you enjoyed your stay with us. I am sorry to hear about your comments with regards to your coffee orders in the lounge, this is not our usual standard, and I have passed your comments onto our General Manager, who will look into what had happened during your stay,...

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5 of 5 stars
nuts25   1 contribution
Kent
Nov 1, 2009 | Trip type: Couples

My boyfriend and I were travelling to Brighton to see a show and decided to stay overnight. I spent ages looking for a hotel, looking for a bargain and then comparing the hotels by reviews. I cannot tell you how long it took me.!! The hotels looked great as did the pictures and then when you read the reviews they... more

Management response from
Herve Guyat, Revenue Manager

Thank you very much for your kind review and comments. I am pleased to hear that you enjoyed your stay with us, and that it is with reviews like yours that re-assure people looking for a hotel room. We pride ourselves on our service, and our staff are always willing to help guests with recommendations and advice. We have won...

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5 of 5 stars
davvy43   1 contribution
Fareham, United Kingdom
Nov 1, 2009 | Trip type: Couples

We have been to Brighton on a number of occassions and always struggle to choose a hotel as there are so many. The New Steine was lovely, clean and comfortable. The service excellent and Pimms on arrival was very welcome! The breakfast was also first rate and you could taste the quality of ingredients used. Will definately been staying again. more

Management response from
Herve Guyat, Revenue Manager

Thank you for your recent review. I am pleased that you enjoyed your stay with us. We aim to give first class service to all of our guests, and we have also won awards for the food served in our Bistro, which you seemed to have enjoyed. We hope we have the pleasure of welcoming you back to the New...

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5 of 5 stars
RoxyMartinique   1 contribution
London
Oct 28, 2009 | Trip type: Business

This hotel was booked for a business trip and it was an excellent and charming hotel to stay in. Spotlessly clean, smartly decorated - and the customer service was fantastic. Everything was a great experience, and I'll definitely stay here for a personal trip too. And recommend it to friends planning a trip to Brighton! more

Management response from
Herve Guyat, Reservations Manager

Thank you very much for your kind comments. We are glad that you enjoyed your stay with us. We like to ensure that we provide the highest service to all of our guests. We look forward to welcoming you back to the New Steine the next time you are visiting Brighton. Many thanks Victoria Cannon Reservations Manager

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4 of 5 stars
Enitram1   1 contribution
Greece
Oct 26, 2009 | Trip type: Business, Solo travel

I have also made a review on the LateBooking.com site as I'm a believer that give credit where credit is due. I was more than pleased with the hotel. The staff were very willing to help, friendly and professional - nothing was too much trouble. l stayed on the ground floor room 102 which was a comfortable sized double bedded... more

Management response from
Herve Guyat, Revenue Manager

Thank you for your kind comments. I am pleased that you enjoyed your stay with us. We pride ourselves on our service, and always wish to make a guest feel very welcome. Thank you for your comments with regards to the mirror in the room, I have passed your comments on to our General Manager, who is currently looking at...

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New Steine Hotel Address

10-11 New Steine | Kemp Town, Brighton BN2 1PB, England
Brighton B&Bs / Inns New Steine Hotel
4.5/5.0
123