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New Steine Hotel

4.0 of 5 10-11 New Steine | Kemp Town, East Sussex, Brighton BN2 1PB, England
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New Steine Hotel
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448 reviews from our community

Traveler rating
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    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for one night as I was just stopping off in Brighton. The hotel is wonderfully close to the sea front as well as being in close walking distance to the town centre. The staff were very friendly and helpful. I made a very last minute booking, which gave rise to some confusion - but this was very... More

Was this review helpful? Yes 1
NewSteine, Manager at New Steine Hotel, responded to this review

Dear Cariad_traveller, Thank you so much for taking the time to leave us some feedback regarding your recent stay. We are happy to hear that you enjoyed our facilities and services during your brief visit. We have passed on your notes about hot chocolate in the room onto our management team and we hope that by the time you come... More

Cambridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for Brighton Pride 2014. Not too much to report, either good or bad. The room was clean but much much smaller than expected and a little stuffy. The staff and owner were friendly enough. I felt like it was expensive for what we got; I have had better experiences in some of the other nearby guest houses. Not... More

Was this review helpful? Yes
NewSteine, Manager at New Steine Hotel, responded to this review

Dear jamesrobinson010, Thank you for staying with us this year for one of Brighton's biggest events - Pride 2014. Being one of the many gay friendly hotels in Brighton, we always get very excited each year when Pride comes around. The streets are filled with reveling and laughter and we hope that we manage to bring that same happy sensation... More

Northampton, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel clean, staff freindly & good breakfast. Room in basement nicely presented & very clean but no view & smelt musty. Bathroom was functional, if small - main problem is it has a very badly designed layout so space very awkward to use (also didn't smell so good). Quite a lot of noise from people walking along pavement outside above... More

Was this review helpful? Yes
NewSteine, Manager at New Steine Hotel, responded to this review

Dear Polly917, Thank you for your feedback regarding your recent stay with us. We sincerely hope you enjoyed your time in Brighton. We appreciate all of your comments regarding our lower ground floor room and all issues have been passed directly onto our management and housekeeping team to follow up and rectify where possible. Please don't hesitate to contact us... More

Northampton, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spotlessly clean with attention to detail. £35 a head for an excellent three course meal in the French style Bistro, including a half bottle of wine. Full English breakfasts are excellent and promptly served (help yourself to juice and cereals whilst waiting). We used it as a three-night base whilst attending a wedding - it worked well, utilising the discounted... More

Was this review helpful? Yes
NewSteine, Manager at New Steine Hotel, responded to this review

Dear gdenbyUK, Thank you for staying with us recently. We are happy to hear that you enjoyed your stay with us and that you were also able to sample our onsite Bistro while you were here. We hope that you thoroughly enjoyed your stay in Brighton and we look forward to seeing you again soon. Kind Regards. More

London
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My brother and I stayed here three weeks ago. It was a last minute booking and prices in brighton are not cheap! This was a fairly average priced b&b for the area. The only issue we had was parking! We ended up parking at the high street car park round the corner. Please note: do not pay the full whack... More

Was this review helpful? Yes 2
NewSteine, Manager at New Steine Hotel, responded to this review

Dear femme30, Thank you so much for staying with us recently and for having such lovely things to share about your time with us. We are always delighted to hear when guests enjoy our services and we are so pleased to hear that you'll be back one day! Just to clarify a little about the parking - the hotel provides... More

Dorchester, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was clean, the staff were very helpful and polite. When we arrived we had a hot chocolate which was Luke warm and was served in a tea pot . The room we had which was in the basement was big, but smelt musty, even though the window was open. The toilet was so close to the radiator you... More

Was this review helpful? Yes
NewSteine, Manager at New Steine Hotel, responded to this review

Dear Jan H, Thank you for staying with us recently and for taking the time to share your experience here with others. We are delighted to hear that you enjoyed certain elements of your stay with us. We do apologise if you found your in room breakfast less than satisfactory. We would very much like to assure you that your... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

just horrible we had trouble with the bedding, food and the staff is very unpleasant. I advise anyone to attend this pigsty. We enjoyed the city of Brighton but we will never come back to this hostel.

Was this review helpful? Yes 1
NewSteine, Manager at New Steine Hotel, responded to this review

Dear sweetychou2014, Thank you for taking the time to share your experience with us here on Tripadvisor. We are terribly sorry to hear that you did not enjoy your stay with us. We are continuously striving to maintain and improve our high levels of service here at the hotel, so as always to provide an enjoyable and memorable experience for... More

Shrewsbury, United Kingdom
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here as a group of 6 ladies sharing 2 triple rooms, Staff friendly and accommodating Room average size however shower room very small and view out of window non existent Single beds less than 3 foot wide. Breakfast good quality however would have liked to pour own coffee and you need to make clear what you want due to... More

Was this review helpful? Yes
NewSteine, Manager at New Steine Hotel, responded to this review

Dear lovesholidies, Thank you so much for staying with us recently with your friends. We are happy to hear that you enjoyed our award winning breakfast, of which we are very proud and that our staff took care of you during your stay. We are however sorry to hear that there were still some things that left you wanting during... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
247 helpful votes 247 helpful votes
1 of 5 stars Reviewed September 14, 2014

We stayed for two nights in august at the New Steine ​​Hotel. First thing: it is not a hotel, as they claimed, but a guest house. We do not know how it works in the classification of the star guest house in England, but if it had been a hotel at best would have been a star. We booked a... More

Was this review helpful? Yes 1
NewSteine, Manager at New Steine Hotel, responded to this review

Dear Enrico O, Thank you for staying with us recently and for taking the time to provide feedback regarding your stay. We are terribly sorry to hear that you did not enjoy all elements of your stay with us. We would like to take this opportunity to clarify and address some of your concerns. We are set in a beautiful... More

Ipswich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 10, 2014

My wife and I have stayed at this hotel during the first week of August for the past 4years and have enjoyed every visit.The staff are very polite,helpful and friendly.We have had the same room every time we have stayed there and as the price includes full English breakfast we feel it is great value for money.Also,as we are regular... More

Was this review helpful? Yes
NewSteine, Manager at New Steine Hotel, responded to this review

Dear David M, Thank you so much for coming to visit us again this summer and for taking the time to share your experience here with others. We are always delighted to welcome back returning guests year after year and we take great pride in being an establishment where people go out of their way to come back and visit.... More

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Additional Information about New Steine Hotel

Address: 10-11 New Steine | Kemp Town, East Sussex, Brighton BN2 1PB, England
Phone Number:
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — New Steine Hotel 4*
Number of rooms: 20
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