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New Steine Hotel

10-11 New Steine | Kemp Town, East Sussex, Brighton BN2 1PB, England
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482 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maidstone, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had a weekend away with friends and stayed here as it was close seconds to the beach and pier, the staff were lovely and couldn't do enough. We had dinner and although food was slow it was really delicious and good portions! Breakfast was really good with lots to chose from, the cooked option was great and the bread was... More 

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

So refreshing to stay in a well run, tidy and friendly b&b. We had a twin room on the ground floor, it was stunning. Our deal also included breakfast which was delivered with a friendly smile and tasted great. Well done New Steine....we will definitely be booking again!

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Orpington, United Kingdom
Contributor
12 reviews 12 reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for one night for our anniversary. we were initially attracted by the from £35 (or somewhere near that mark) price but when you actually look deeper it became £135, but looked nice so we went ahead and booked. hotel reasonably clean and pleasant, but, toilet was stained and wouldnt flush. we asked for it to be fixed and... More 

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NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Amanda S, Thank you for staying with us recently and I am so sorry to hear that your stay was not as expected. It is very possible that you might have seen promotions regarding rooms at £35.00 with us, however please be aware that these promotions often bear the title 'prices from...' and the rooms that fall into the... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

What made this place for us was the staff and location.. we had booked a double deluxe however the bed was a "full size" too small for my fiancee who is 6"3... the staff were great and gave us another room with a king size bed which was huge and really comfy.. if you r a couple i would recommend... More 

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NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Miriam A, Thank you very much for staying with us recently and for taking the time to share your experience here. I am delighted to hear that our staff were so accommodating and helpful during your stay. Guest welcome and satisfaction is of the utmost importance to us and we are continuously striving for that 'home away from home'... More 

Brighton,UK
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed April 16, 2015

This is the second time I have stayed in this Hotel and have not been dissapointed. The Deluxe Doubles and Kings are beautiful super clean airy rooms. The staff are attentive and smiley and the breakfast is to die for! This small Hotel would be an excellent choice for anyone holiday or business. It is stylish and practical but also... More 

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NewSteine, General Manager at New Steine Hotel, responded to this review

Dear MariaBBrighton_UK, Thank you very much for staying with us recently and for leaving such wonderful feedback regarding your stay. We are delighted that you have visited us twice now and that you have had the opportunity to experience both the hotel and the bistro. We look forward to and hope very much to welcoming you back to the hotel... More 

Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 14, 2015

We booked into Gullivers Hotel 2 doors away but on arrival were sent here instead. Location is very good, nice Georgian house very near to the centre of town. The room was nice and bed very comfortable but not in any way more than 2 or max 3 star. There was a real problem with hot water, particularly as the... More 

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NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Jane C, Thank you for staying with us recently and we are happy to see that you benefited from a free upgrade into our sister hotel. We are sorry that you found a few causes for concern during your stay with us. I have passed your comments regarding the shower temperature in your room onto our maintenance team so... More 

1 review
5 of 5 stars Reviewed April 14, 2015 via mobile

My parents and I stayed here for 3 nights as I was taking part in the Brighton Marathon, and we were so impressed! Our room was spacious, clean and very comfortable, and the bathroom even had a bath as well as a separate shower, which I made full use of after the marathon! They were so helpful on race day... More 

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NewSteine, General Manager at New Steine Hotel, responded to this review

Dear FloMVV1990, Thank you for staying with us recently and we hope that you had a wonderful run in this years Marathon. We are so delighted to hear that you and your family enjoyed the use of our recently refurbished Junior Suite and it is a pleasure to know that our staff successfully catered to your needs at breakfast. We... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

We really enjoyed our stay, check in was friendly and Herve was helpful with his upbeat manner.. The bedroom was on the ground floor and comfortable and really clean with bottled water which was great. Coffee and tea and shortbread biscuits. The bathroom was just right and I have to say for a B&B hotel this was a good choice.... More 

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NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Carol D, Thank you for your fantastic review regarding your recent stay with us. Herve is delighted to know that he was able to make you feel welcome in his 'home away from home' hotel. We are sorry that the wifi was not running well during your stay. The good news is that we will be upgrading the entire... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015 via mobile

Just come back from a fab weekend at the steine. The staff were ALL wonderful and could not do more to help. Breakfast perfect for both days (I ordered a special early breakfast for marathon day) and nothing was too much trouble Room immaculate Location perfect right in central part of Brighton I would fully recommend this B&B Well done... More 

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NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Mr and Mrs Elkan, Thank you so much for staying with us recently and for your kind review. It is always a delight to know that our efforts have not gone unnoticed and I have passed your comments onto the entire team. We had beautiful weather over the Marathon weekend and we hope that you both had the chance... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed April 4, 2015

Our party of four had a really lovely stay at this hotel.nothing was too much trouble for the staff. The rooms were clean and comfortable and the food was excellent. Even after our stay I had cause to contact this hotel and the staff were extremely helpful and understanding. I would and have recommended this hotel to anyone. Stay 20-22... More 

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NewSteine, General Manager at New Steine Hotel, responded to this review

Dear Carole P, Thank you so much for staying with us recently, it was an absolute pleasure having you and your group here and we only hope to see you again very soon! Please don't hesitate to contact us directly for any future bookings as we always ensure the most competitive rates for our returning guests. Please also feel free... More 

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