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Holiday Inn Brighton - Seafront

3.0 of 5
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137 Kings Road, Brighton BN1 2JF, England
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Holiday Inn Brighton - Seafront
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Ranked #31 of 45 Hotels in Brighton
A recent review
3 of 5 stars reviewed 2 days ago
J9871YXdawnb Fargo, ND
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992 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fargo, ND
1 review
3 of 5 stars Reviewed 2 days ago NEW

The poor woman at the front desk was sweating because the lobby was so hot--no air conditioning in July. The room was clean and neat. The pool was poor. The deck slopes as you walk in, and is unsafe. The chlorine was so strong, it was difficult to be in the pool or hot tub for a prolonged period. No... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

Our stay was 24/07 - 26/07 2015 To start with on arriving at the hotel it was not very clear on parking, when we did get parked up we went to reception were we were told we were already checked in, we were with a hen party. We had to demand temporary keys to get in our rooms, only to... More 

Was this review helpful? Yes 2
Nottingham, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We found the hotel to be clean and the staff efficient and helpful. The re-furbished room was spacious with a modern bathroom with a shower unit which was the best I have ever used in a hotel. The bed was very comfortable and the curtains kept the daylight out very well. The adjustable air-conditioning was excellent, a feature that not... More 

Was this review helpful? Yes 1
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Dennisgee2610, Thank you for your comments regarding your recent stay with us. I am pleased you found the team helpful and liked our newly refurbished bedrooms and bathrooms. Thank you for your feedback regarding breakfast and dinner I will certainly take this on board and take action. We look forward to welcoming you back in the future. More 

Swindon, England
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

A lot of refurbishment going on at the time of writing so it would be wrong to review the key parts of the Hotel. However our room on the seafront was fine with a lovely large comfy bed. The best thing about this hotel are the staff who were always smiling & helpful, otherwise pretty average Holiday Inn stay.

Was this review helpful? Yes
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear KFJH, Thank you for your comments regarding your recent stay with us. I am pleased you found the team so helpful and the bed comfy. We look forward to welcoming you back soon. More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I came for a few nights away with some friends and I have to say I was extremely pleased! The current refurbishment was no issue at all and didn't disturb or bother us in any way. The food is lovely and I quickly became addicted to ordering room service. The staff where really what made my stay so amazing. They... More 

Was this review helpful? Yes
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Gjw9698, Thank you for your comments regarding your recent stay with. It is great to hear that you had such a fantastic stay with us and that the team made the difference to your stay. We look forward to welcoming you back soon. More 

Liverpool, United Kingdom
4 of 5 stars Reviewed 1 week ago

Hotel in process of refurbishment. However all staff very friendly and helpful. Lovely rooms. which were obviously newly refurbished. Excellent location, and good food. I would think my rating would be higher, once refurbishment is complete.

Was this review helpful? Yes
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Ken B, It is great to hear you had an excellent stay with us and you liked our newly refurbished bedrooms. We look forward to welcoming you back once our refurbishment is fully complete. More 

Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The staff were helpful at the holiday inn as we checked in at a late hour . The lifts were too small for me and my family to go in together with out bags , also the corridors had a funny musky smell which luckily didnt go into the rooms. The rooms were very plesant with a good bathroom. I... More 

Was this review helpful? Yes
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear bethany265, Thank you for your feedback regarding your recent stay with us. I am pleased you found the team helpful and liked our newly refurbished bedrooms and bathrooms. My apologies you did not sleep well. We do make every effort to ensure the disruption of the refurbishment is kept to a minimum so I am sorry this was not... More 

Surrey, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice location. rooms need a makeover .very dated. I booked a Seaview room but i could not see the sea as the windows were so dirty. We went out while we stayed at the hotel so we did not use all the facilities .We came back by 12.30am . We was woken by other noisy guests but i guess this... More 

Was this review helpful? Yes
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear surreyadvisor2014, Thank you for your comments regarding your recent stay with us. I am sorry you experienced some problems during your stay with us. I will certainly address the problem you had with the service at the bar as this is not the standard that I expect from the team. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

After spending a few weeks visiting family and engaging in a hectic social calander while on holiday from Australia we thought what a great place to stay for a bit of fun for the family and lots of interesting things to see. As it was a splurge we were happy to pay the £312 they were asking for the seafront... More 

Was this review helpful? Yes 1
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Monique D, Thank you for your comments regarding your recent stay with us. My apologies that you experienced some noise from other guests during your stay. We do make every effort to allocate rooms appropriately according to our guest types but unfortunately when the hotel is full this is not always possible. If you would like to discuss the... More 

Plymouth, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel has recently had a refurbishment of the rooms and the rest of the public areas are currently undergoing the same. The rooms are now of a very good standard with modern furniture. The shower was great with controls at the opposite end of the shower head so it didn't get you wet when turning on the shower. Although... More 

Was this review helpful? Yes
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Martin J, Thank you for your comments regarding your recent stay with us. I am pleased you had a comfortable stay with us and liked our newly refurbished bedrooms. Thank you for your feedback regarding the shower. With regards to the exterior of the hotel we will be addressing this as part of our full refurbishment. We look forward... More 

Hotel Review Summarization

What travelers say

  • Very good(11)
  • Sea view(11)
  • Car park(10)
  • Great location(4)
  • Reception staff(4)
  • Executive room(3)
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