I stayed there with my partner for a 1 night stay and have to say it was a great stay. The room was really nice we had a sea view room with a balcony and the bathroom was really nice to. The only problem was that the fridge in the room didn't work but no big deal. Breakfast was really...
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On arrival we were delighted to find the hotel to be right on the sea front, but the receptionist was sullen and moody, on talking to another guest they has got the same attitude from a different member of the desk staff. When key card didn't work i was accused of keeping it next to my mobile phone, even though...
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Been here 3 times now, nice room now they have been upgraded. It is a shame they didn't improve the sound deadening, some muppet came in from the boxing match, with too much drink and proceeded to talk in a loud voice, how nice the executive rooms were. As he rambled on for hours I had to bang on the...
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Thank you for your feedback regarding your stay at the Holiday Inn Brighton – Seafront
We genuinely try always to ensure our guests are comfortable and most importantly enjoy a good night’s sleep during their stay We try and minimise any disturbance of our guests by others, but unfortunately, it is not always possible to gain their cooperation as quickly...
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Stayed here for a night after taking part in the London to Brighton Mini run. After a long day we were looking forward to relaxing in the hotel, Check in was a bit slower than we had hoped but the underground secure parking was excellent and in my mind worth the £18 knowing your car is safe. We had a...
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Thank you for your feedback regarding your stay at the Holiday Inn Brighton – Seafront
It is a pleasure to hear how you enjoyed your stay and were able to take advantage of the secure car parking facilities we offer. The views from our hotel are stunning and I pleased that you were able to benefit from this spectacular view...
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A fairly average hotel in a good location. Room was clean and comfortable but noisy deliveries at 6:00am woke me earlier than planned. Breakfast was standard fare with plenty of choice. Checking out at 8:30 took longer than planned, only one member of staff on the front desk and a queue of 10 guests waiting to check out. Not great.
Thank you for your feedback regarding your stay at the Holiday Inn Brighton – Seafront
It is disappointing that you were disturbed by deliveries, we do provide double glazed windows and air conditioning to allow you to keep your windows closed if you prefer.
Breakfast is chosen from a wide selection of over 100 items so it is pleasing to...
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My husband and I had a one night stay at the hotel on May 1st, to our astonishment we learned upon arrival that there had been a fire the days before. The lifts were not in working order and that we had to use the stairs to go to our room. We were on a 3 weeks stay in the...
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Thank you for your feedback regarding your stay at the Holiday Inn Brighton - Seafront
Following our recent fire, we had to limit the service we offered for a short period of time to our guests. Whilst I appreciate that this was inconvenient and disappointing we did give all of our guests the choice of whether to stay at our...
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The room (an executive) was perfectly adequate if a little dated given we'd paid around £85 & were upgraded when the other room wasn't ready. The room was quiet & the bed comfortable enough.
The breakfast which was included with the rate was terrible. I struggled to find something that I thought was edible (settking on toast & jam) but...
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Thank you for your feedback regarding your experience at the Holiday Inn Brighton – Seafront
It is disappointing that you couldn’t find anything on our breakfast selection, we do provide over a 100 different items ranging from cereals, fresh fruit, yoghurts and pastries to a large selection of cooked items, which include pancakes and kippers cooked to order. Should you...
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I visited this hotel for the Hull vs Brighton match and cant really fault it for what we wanted. The hotel was clean, the staff welcoming, no problems checking in or anything like that. As we checkin in before midday they were happy to look after our bags until we came back later in the day.
It was a gorgeous...
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Thank you for your feedback regarding your stay at the Holiday Inn Brighton – Seafront
It is a pleasure to hear how you enjoyed your stay and we look forward to welcoming you back soon
Kindest Regards
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Had a bit of a disaster at another hotel that someone else had booked on my behalf (see my previous review about Royal Albion Hotel if you want to get the full story).
Hastily booked a room at Holiday Inn Brighton Seafront via central reservations, excellent customer service and very efficient staff made this potentially stressful event a breeze.
On...
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Thank you for your feedback regarding your stay at the Holiday Inn Brighton – Seafront
It is a pleasure to hear how you enjoy your experience with us, I have passed on your feedback to our reception team as it is lovely to hear how their customer service has been recognised.
We look forward to welcoming you back to our...
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my partner and I stayed at the holiday inn for our anniversary on a week night (paid extra for a seaview room) , after my initial excitment at the large room and massive bed we were disappointed to find the balcony was awful, there were plants holders dotted along the edge, one was full of dirty water and cigarette butts...
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Thank you for your feedback regarding your stay at the Holiday Inn Brighton – Seafront
It is disappointing to hear how your balcony was not up to standard, i have passed your feedback to the relevant departmental heads for their immediate action. Balconies are a fantastic way of adding extra value to your stay allowing you to take in the...
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