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All 45 Brighton hotels

Holiday Inn Brighton - Seafront

3.0 of 5 Hotel   |   137 Kings Road, Brighton BN1 2JF, England
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Ranked #34 of 45 Hotels in Brighton
A recent review
5 of 5 stars reviewed yesterday
peaches138 Croydon, United Kingdom
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821 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hamburg, Germany
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed yesterday NEW

Stayed for one night in the family room. I know the the hotel is being refurbished and to be honest this never bothered me. What I cannot understand is how a major hotel chain can forget about what I consider to be basics in a hotel and that is cleanliness.The toilet in our room was disgusting, the rim of the... More

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Croydon, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Hotel does not look great from the outside but the hotel inside is nice, the staff are lovely definately SLAV he was amazing he couldnt do enough for us so 5 stars for him for his customer service skills. everything was within walking distance so is in a real good spot.

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Leighton Buzzard, United Kingdom
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We ended up staying at the Holiday Inn, Brighton by accident when a different hotel couldn't commit to their booking with us. On arrival we were impressed by the lavish foyer but that's when the plaudits stopped. I've stayed in cheaper hotels with a better quality room in terms of lighting, air conditioning and fixtures. The room, although well sized,... More

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Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Drive_Tardy86, Thank you for your comments regarding your recent stay with us at the Holiday Inn- Brighton-Seafront. I am sorry your experience with us was not a great one. I can however reassure you that the problems you found with the product are being addressed in our full refurbishment which is currently taking place. We hope that you will... More

Bacolod, Philippines
Top Contributor
65 reviews 65 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in a beachfront room overlooking the remains of the West Pier. It was wet and windy while we were there so not a good idea to sit outside on the balcony, but it would be nice in summer. The location is convenient to the Lanes and the Palace pier. There are also some nice restaurants within east walking... More

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Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear snurglefarb, Thank you for your comments regarding your stay at the Holiday Inn Brighton- Seafront. I am pleased to hear you found our location so convenient and also that you enjoyed breakfast and found the team so friendly. We hope to welcome you back very soon. More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The bed was not a full sized double bed, it was to narrow and not long enough, I fell out of the bed several times and ended up on the floor sleeping!!!! Also there were no bath towels in the room just 2 hand towels, and there was a big cracking in the sink. Other than this the hotel was... More

Was this review helpful? Yes 1
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Gareth S, Thank you for your comments regarding your stay with us at the Holiday Inn Brighton- Seafront. I am sorry to hear that you did not find the bed to your satisfaction and that the towels in your room were not correct. I will feedback to the housekeeping team regrding your towels to ensure this does not happen... More

Leicester
Top Contributor
52 reviews 52 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Cracking view and location, great breakfast and the rooms are okay. Lots of tired features though, wallpaper peeling off the walls with damp, curtains hanging off the curtain rail and scuffed wardrobes. That said it's perfect for the beach and the Lanes nearby.

Was this review helpful? Yes 1
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Smicer999, Thank you for your comments regarding your stay at the Holiday Inn Brighton- Seafront. I am pleased you enjoyed the breakfast and found our location so convenient. We reagrds to the tiredness of the building we are now undergoing a full refurbishment so are on the way to rectifying this. We hope to get the opportunity to welcome... More

Reykjavik, Iceland
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel staff were a bit unwelcoming at first but during the stay they were nice and helpful. They stored our bags both before check in and after check out. I had a room on the 5th floor which was nice and clean. The bathroom needed some renovation but it was clean and everything worked as it should. The bed... More

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Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear G-Jokulsdottir, Thank you for your comments regarding your stay with us at the Holiday Inn Brighton-Seafront. I am disappointed to hear that you did not find the team welcoming when you first arrived my apologies to you. I will ensure I share this feedback with them. I am pleased you found your room to your satisfaction and that you... More

Reading, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Firstly I would like to support all the comments from those who stayed in this hotel over the last few months (take a look through the varied comments below!!). Pro's:- - Nice lobby area - Polite Staff - Good location Negatives:- - Very tired hotel exterior - The hotel is not in keeping with the Holiday Inn global brand quality.... More

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Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear zpme, Thank you for your comments regarding your stay at the Holiday In Brighton- Seafront. My apologies for the miscommunication from the team regarding your room. None of our rooms have been fully refurbished yet which is why you would have not found your room to the standard you would have expected. Whilst some rooms have been painted and... More

Senior Contributor
32 reviews 32 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently stayed here to see a concert. We arrived early and were advised our room was not ready but we could leave our case. When we returned just before check in we were told it was still not ready, so we had drinks from the bar (at our expense). After about 30 minutes our room was finally ready and... More

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Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Baddeb, Thank you for your comments regarding your recent stay with us at the Holiday Inn Brighton Seafront. I am sorry you experienced problems checking into your room. I will be investigating this further along with the problems you experienced with the bar again my apologies for this. Thank you again for your feedback this enables us to improve... More

Leicester, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel is in an excellent location. And that is where the pluses stop. Check in experience wasn't great as the system was down and I had to wait in a very shabby lobby lounge on a stained sofa until it came back on. I'd booked a sea view room online to find the room I was given was actually a... More

Was this review helpful? Yes
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear LouisPRequena, Thank you for your comments regarding your recent stay with us at the Holiday Inn Brighton- Seafront. My sincere apologies that you had such a disappointing stay with us. I will ensure your feedback is passed on to the team and will look into the problems you experienced further to ensure these do not happen again. Once again... More

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Additional Information about Holiday Inn Brighton - Seafront

Address: 137 Kings Road, Brighton BN1 2JF, England
Phone Number:
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Brighton - Seafront 3*
Number of rooms: 131
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Also Known As:
Holiday Inn Brighton - Seafront Hotel Brighton
Brighton Holiday Inn

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