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Holiday Inn Brighton - Seafront

3.0 of 5
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137 Kings Road, Brighton BN1 2JF, England
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Holiday Inn Brighton - Seafront
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Ranked #34 of 45 Hotels in Brighton
A recent review
5 of 5 stars reviewed yesterday
TravellersWoe St Annes, England
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949 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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St Annes, England
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

A really nice hotel. The staff were excellent. There had been a leak in the bathroom on the floor above us and they wanted to move us 'just in case' but we said that there was nothing coming through. They said to let them know if anything appeared on the ceiling and that they'd move us immediately. Breakfast was good... More 

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oxford
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

Good hotel over looking the sea one or two little minor faults but nothing to spoil our break . The breakfast is very good we ate in the restaurant in the evening lovely meal but service a little slow The hotel is a short walk to the pier and the famous Lanes

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Woking, England
Contributor
13 reviews 13 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were fully aware that the hotel is undergoing a major refurb as we booked and have no problem with this. Having booked an executive sea view Room with balcony we were pleased to know that the rooms had already undergone refurbishment.The room itself was very nice and the usual Holiday Inn spec. However fridge managed to heat up the... More 

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Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Alansparky, Thank you for your comments regarding your recent stay with us. We will be repainting all our balconies and replacing all balcony furniture as part of our refurbishment. It's great to hear you enjoyed breakfast and found our location great. We look forward to welcoming you back in the future. More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed just one night at the Holiday Inn Seafront, Brighton on May 10th courtesy of my loyalty points. The hotel is what you would expect from the chain, pretty nicely equipped and having it's own underground car park which is always handy. The prime thing here is the location, right on the seafront as the name suggests. It is... More 

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Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Rockingham56, Thank you for your comments regarding your recent stay with us. I am pleased you found our location so great. We are in a great position for our guests to be able to explore all Brighton as to offer and we are very excited about the I360 observation tower being completed next year opposite the hotel. We look... More 

Portsmouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

it was only a one night stay for us and this hotel was lovely. Very reasonably priced, extremely clean and it also had a beautiful breakfast selection. The staff could not have been more helpful and cheery. The receptionists in particular were so polite. We would definitely stay here again although we would upgrade to a larger bed as it... More 

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Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear helen a, Thank you for your comments regarding your recent stay with us. I am pleased you had an enjoyable stay and found the team to be helpful and cheery. As part of our refurbishment we will be replacing all our beds and will be addressing their size at the same time. We look forward to welcoming you back... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Whilst seriously shabby from the outside, this hotel actually surprised me. Myself and a colleague were 'upgraded' to a large double room with a sea view after they didn't receive our reservation note from Booking.com for a Twin room. The room was a great size, with a huge double bed and sofa bed. The bathroom was massive, and v. modern... More 

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Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear 1nderone, Thank you for your comments regarding your recent stay with us. I am pleased you enjoyed your stay with us and liked your room. I is great to hear you found the team helpful and found the breakfast excellent. With regards to your comments regarding the exterior of the hotel we are addressing this later in the year... More 

Hemel Hempstead, England
Top Contributor
67 reviews 67 reviews
30 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

if you had asked me on Saturday what I would have rated this hotel it would have been 1 or 2. However the saying is true "you are more likely to return somewhere where you had a complaint resolved well than if you never had a complaint at all" We were unlucky enough to be next door to a group... More 

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Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Joanne F, Thank you for your comments regarding your recent stay with us. I am sorry to hear that you experienced disruption from other guests during your stay. In such circumstances we do all we can to control the disruption and take the necessary actions so the disruption caused by such guests is kept to a minimum. I am... More 

Cranleigh, United Kingdom
Top Contributor
61 reviews 61 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable room - very clean - reception very welcoming - superb cooked breakfast with good service. beds were extremely comfortable. bar area comfortable. nice views out to sea. an observation rather than an complaint - free fast WiFi please. The mobile phone signal in the hotel was poor.

Was this review helpful? Yes 1
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Andrew P, Thank you for your comments regarding your recent stay with us. It's great to hear you had a comfortable and welcoming stay and that you enjoyed breakfast so much. We look forward to welcoming you back soon. More 

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying at the Holiday Inn in Brighton for a few weeks now. The rooms are lovely and reasonably priced in my opinion. I think the renovation has made a huge difference, I loved the new bathrooms (amazing showers) and the spacious rooms. But what makes all the difference is the staff, so helpful and so professional. I... More 

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Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear Anahita, Thank you for your comments regarding your recent stay with us. I was so sorry to hear that you slipped a disc whilst you were staying with us. I am pleased that the team looked after you so well during your stay and absolutely as the General Manager it makes me very proud of the team when I... More 

Nottingham
Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

As I have said in other reviews I am a IHG Platinum member and use their hotels a lot. I stayed here in April with a Dutch work colleague...who was impressed with the position and views! The hotel was undergoing a lot of work as well as being used as a set for a new BBC TV series called Cuffs... More 

Was this review helpful? Yes
Fran_Rhodes, General Manager at Holiday Inn Brighton - Seafront, responded to this review

Dear BigChrisNottingham, Thank you for your comments regarding your recent stay with us. I am pleased your colleague was impressed with our location. Thank you for your feedback on the wifi and car park as feedback from our guests enables us to improve for our guests going forward. More 

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