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All 45 Brighton hotels

Imperial

3.0 of 5 Hotel   |   1st Ave, Brighton BN3 2GU, England
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Imperial
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48%
Ranked #30 of 45 Hotels in Brighton
A recent review
4 of 5 stars reviewed 1 week ago
Mooki29
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260 reviews from our community

Traveler rating
    31
    91
    62
    43
    33
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
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English first
nottingham
2 reviews
2 of 5 stars Reviewed yesterday NEW

This hotel is in a good location, however when we finally found our room after going up and down various staircases, our room was small although the bathroom was very large, the view was that of a fire escape literally adjacent to the window and the rest was brick walls and the backs of other hotels. The bed was so... More

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London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago NEW

Worst Hotel EVER! Checked in, paid £295 for two night, ordered a double, got a twin, asked for this to be changed, said they'd zip the beds together, no they pushed them together, it was 2am couldn’t do much, ended up FALLING INBETWEEN THE BEDS!! Asked for a refund, got a reply of they don’t do refunds! Manager upgraded us... More

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Hugh C, Manager at Imperial, responded to this review

This review is a sad reflection on these 'guests' who, as far as we can see, were motivated solely by the desire to 'strong-arm' a refund from the hotel with all the usual 'threats' if we did not comply. So be it Our staff [who all wear name badges] really tried to go the extra mile here, as would our... More

Top Contributor
60 reviews 60 reviews
4 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is great for an overnight stay when going out into Brighton for the night/weekend. Friendly reception staff to greet you, they explained everything we needed to know. They also have a handy 'taxi-line' phone which provided reliable, reasonably priced service which is a plus. Our room was fine for what it was, bed was comfortable; TV in room... More

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Hugh C, Manager at Imperial, responded to this review

Thank you for such a stellar review which means even more coming from a TripAdvisor Top Contributor. Daina and her team are over the moon and are very much looking forward to seeing you again Meanwhile renewed thanks for your kind words and custom More

Lefkas
2 reviews
4 of 5 stars Reviewed 1 week ago

I recently held my 80th Birthday Party at The Imperial Hotel.42 people came, most had rooms and dinner and breakfast. The management were very helpful as I kept having to change the numbers and I booked everything on line from Greece. The rooms were clean and ready for the guests even before check in time.. The Function room was nicely... More

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Hugh C, Manager at Imperial, responded to this review

We were delighted we could play our part in your special celebrations Daina and her team are truly humbled by your kind remarks and we wish you the very best in the year ahead More

London
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Arrived at this hotel without a booking (had booked elsewhere but the accommodation was awful so we refused to stay). On arrival the reception staff (particularly Daina) were very friendly and helpful. It was bank holiday weekend so they were understandably really busy, however they did manage to find us a nice family room at a reasonable price which was... More

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Hugh C, Manager at Imperial, responded to this review

We were delighted that we could help 'in your hour of need' and thank you so much for your super review - Daina and her team are over the moon Hopefully we can see you down from London before very long More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Just a quick note to say that we have been staying at this hotel for a number of years now, and have always found it to be very pleasant with good staff. A particular mention to Dilyana and Victor who managed to give us our favourite room once again, making it the perfect bank holiday stay. We'll be back in... More

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Hugh C, Manager at Imperial, responded to this review

What a lovely review and thank you so much. Dilyana, sadlyn is leaving us after three and a half great years but what a review to end with Needless to say, we are really looking forward to seeing you again in December More

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Family visit ruined by unhospitality of reception staff. Requests made and agreed during booking were totally ignored. Questionable room hygiene, and draughty with tired decor. Poor communication skills of staff made visit uncomfortable and worse still, reception were far more friendly on departure than arrival? On the upside the location was great, close to the beach, great restaurants and shops.

Was this review helpful? Yes
Hugh C, Manager at Imperial, responded to this review

While we always welcome the thoughts of Senior TripAdvisor contributors, regrettably this guest has not given us much to work with. As such I would implore them to contact the hotel management team to discuss their concerns in more detail As things stand we have been denied the opportunity of reaching out to them, which is disappointing for all stakeholders More

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed two nights in August and perhaps because the Hotel was busy, the room we were given was very basic on the top floor. the lift took a very long time to get there and was claustrophobic. the bed was clean and fresh, but otherwise, the room was grubby. we had good sleep on a reasonable mattress but at... More

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Hugh C, Manager at Imperial, responded to this review

The weather was certainly mixed in August and when it was hot, it was very hot which clearly impacted on this guest's enjoyment. We are sorry they experienced some challenges as a result though are truly grateful they would consider staying again. There can be no higher honour As the guest will have detected, we are mid-way through a £200k... More

Eastbourne, United Kingdom
Top Contributor
85 reviews 85 reviews
38 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were in Brighton for a friend's birthday weekend. Hotel was one of the few available at a price £135 a night which is value compared to London. On the plus: walking distance of Brighton and opp Hove Lawns. Nice helpful (East European) staff. On the minus: tired rooms, soft bed, faded furniture. Summary: a good place to crash if... More

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Hugh C, Manager at Imperial, responded to this review

As a Top TripAdvisor contributor we truly appreciate your writing and your no-nonsense remarks. The Imperial has a great deal to offer and strives to provide value for money With our refurbishment plans well advanced we view the future with confidence and enjoy strong support from the business fraternity given our location and fibre fast complimentary WIFI which is so... More

bromsgrove
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night, very quick easy check in. We had a lovely spacious room with lovely seating area. Hotel is so nice, clean welcoming and our room was very nice. We walked int Brighton, and got the bus back! After a tiring day -had lovely meal in Brighton and slept wonderfully well in super large brass bed.... More

Was this review helpful? Yes
Hugh C, Manager at Imperial, responded to this review

We are really appreciative of your feedback, especially coming from a Senior TripAdvisor contributor. It means such a lot to the staff Suffice it to say we cannot wait to see you back from the West Midlands and renewed thanks meanwhile for such a stellar review. The Imperial is purring contentedly as a result! More

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Additional Information about Imperial

Address: 1st Ave, Brighton BN3 2GU, England
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Imperial 3*
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Also Known As:
Imperial Hotel Brighton

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