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All 44 Brighton hotels

Imperial

3.0 of 5 Hotel   |   1st Ave, Brighton BN3 2GU, England
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48%
Ranked #31 of 44 hotels in Brighton
A recent review
5 of 5 stars reviewed 1 week ago
Faithless13
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  • Reviews (232)
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232 people have reviewed this hotel

Traveler rating
    27
    81
    54
    39
    31
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

There are times when all you need is things just to go smoothly and just relax. Always when I come too the imperial you are greeted with a smile and a well meant Hello, good start don't you think? The rooms are clean , relaxing and comfortable. Not over expensive and a really nice breakfast. The staff are friendly and... More

Was this review helpful? Yes
Hugh C, Manager at Imperial, responded to this review

We were truly humbled to read this stellar review, especially from a senior Trip Advisor contributor Needless to say it was a delight hosting you and we are exited about your next visit Thank you so much for your patronage More

Chatham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for two nights and as it has been said before lots of scaffolding. The staff are friendly and helpful and the food is average. But it seems as if a final Judgement will have to wait for the renovation work to be completed. It has Potential of being a nice hotel. But for this years summer holiday makers... More

Was this review helpful? Yes
Hugh C, Manager at Imperial, responded to this review

We appreciate this no nonsense review, more so as a regular Trip Advisor contributor. We would certainly agree with your sentiments that the Imperial will be a new girl once the works are finished with something of a spring in her step as a result Happily, the works to the front elevation and progressing well and we should be able... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I needed the use of a lift as have problems with stairs and although there was a lift I still had to cope with several stairs to get to my room. There was no help from staff with my baggage either. I must admit I didn't ask for help. The room was clean and the bed comfortable, but the place... More

Was this review helpful? Yes
Hugh C, Manager at Imperial, responded to this review

We appreciated your visiting from Australia and thank you for your balanced remarks. As a Victorian building, the Imperial has her special ways and inevitably the floors are not uniformly even and there are some small flights of stairs which we cannot accommodate with the lift. Even so I am truly disheartened to hear that you struggled with your bags... More

Milton Keynes, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My girlfriend and I stayed at the Imperial in Brighton in July 2014. The price seemed good as well as the location however after coming back to our room in the evening and spending the night my opinion was changed. The bathroom was dirty and it was clear that the cleaners had done the minimum. The toilet and bath were... More

Was this review helpful? Yes
Hugh C, Manager at Imperial, responded to this review

While we were sorry that you experienced a number of challenges with your recent stay, equally the room was provided at an extremely competitive rate and with our extensive refurbishment program it is clear that the windows will be refurbished Room 404 offers delightful sea views and sits comfortably along the southern elevation of the hotel We are disheartened that... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel is located in a quiet area very close to the seafront. Was upgraded to superior room without having to pay extra. Room was really spacious with a great four poster bed, quiet and comfortable. Huge bathroom with a fantastic bath tub with massage functions, great breakfast, very nice waiters. Would stay there again any time!

Was this review helpful? Yes 1
Hugh C, Manager at Imperial, responded to this review

We were truly humbled to read such a stellar review and thank you so much The Imperial strives to deliver a value for money experience and while the current refurbishment program imposes additional demands on the hotel and its staff, we are doing our best to make material improvements for the benefit of all our patrons Hopefully we can see... More

1 review
1 of 5 stars Reviewed 1 week ago

I was in this hotel with a group of people when at 8:00 AM I started to hear hammering on the outside, the facade. Later I went to talk to the manager to comment that I wanted to make a complaint about it and took me to another room for fear that other people listen to me. I put the... More

Was this review helpful? Yes
Hugh C, Manager at Imperial, responded to this review

Regrettably we cannot make any sense of this review nor can we identify with the guest concerned. This is truly disheartening as it has denied us the opportunity of reaching out to them or commenting meaningfully More

Brighton and Hove, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

web site stated extensive exterior work, Not entire Hotel covered in scaffold. Rude staff and over complicated sighn in ''you will not be given key without your code, HOTTEST DAY IN YEAR -sign says do not open windows staff say because it will 'make room dirty' not interest in our comfort. Room smelt of solvent --extractor fan not working builders... More

Was this review helpful? Yes 2
Hugh C, Manager at Imperial, responded to this review

We consider this review to be apocryphal, at best, and have no intention commenting in respect of the 'points' raised Regrettably, these 'guests' elected to bring their own particular problems into the hotel and in so doing have done themselves a great disservice We have commented extensively on the important building works being completed at the Imperial which will be... More

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked by phone for two nights Sat 28th June. When we arrived scaffolding in place to front of building: not mentioned when booking. Double room tiny. Bar closes 11pm but reception can supply some bottled drinks. Woken by workers just outside our 4th floor window just after 8am Monday morning. Lots of noise from other guests : not guests fault... More

Was this review helpful? Yes
Hugh C, Manager at Imperial, responded to this review

While you are right to highlight the ongoing works as we have done here and, importantly, on our website our builders are making good progress and we should start to see the scaffolding being lowered,floor by floor, very shortly There is never a good time to undertake major external refurbishment works which are weather dependent but the end result will,... More

Luton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

To be fair to the Imperial, we weren't expecting too much for the price. It was one of the cheapest in Brighton at around £90 a night... and were only using it to sleep in. The room I had was on the stairs and a little on the pokey side but it had everything you need. The sink was in... More

Was this review helpful? Yes
Hugh C, Manager at Imperial, responded to this review

Thank you for sharing your candid remarks which were balanced and much appreciated as a result. The Imperial is, to some extent, work in progress and we are determined to see our plans through to fruition for the benefit of all stakeholders We appreciate there are many travel options for visiting the City so thank you for choosing the Imperial.... More

Ashford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay in this hotel regularly when I work in Brighton. The staff are always helpful and accommodating and it is a safe, quiet place to stay close enough to the centre to walk from the station (30 minutes walk). Towels, bedding and room are always clean and the price is amazing for a single room in Brighton. The hotel... More

Was this review helpful? Yes 1
Hugh C, Manager at Imperial, responded to this review

The continued return of a loyal guest is the highest honour we can earn so many thanks for both your kind words and your continued custom Once the external works are complete we can turn our attention to the bedrooms which will lift the Imperial further Meanwhile, renewed thanks for your support More

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Additional Information about Imperial

Address: 1st Ave, Brighton BN3 2GU, England
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Imperial 3*
Reservation Options:
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Also Known As:
Imperial Hotel Brighton

48 photos of this hotel

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Amenities

Bar / Lounge Restaurant
Hotel Class
Official Description (provided by the hotel)
The Imperial Hotel in Brighton & Hove mixes tradition and function with a light, fresh airiness. Its ideal position – at the end of the broadest of avenues – with its uncluttered outlook by the sea, is situated alongside Hove Promenade and The Lawns. This functional, exceptionally good value hotel is of the Regency period; its high ceilings and spacious bar and lounge are noticeable, as is its still, calm ambiance. The Imperial provides an excellent level of customer service and its conference facilities, coupled with a smart bar and an attractive restaurant, make it an equally popular venue for a variety of functions. Ample Parking is available on the street and surrounding areas using our low cost residential permit scheme at just £6.00 per day. We also offer spaces on a 'first come first served basis' on our hard standing area at £15 per day. The Imperial Hotel is the perfect choice whether you are visiting for pleasure or business! ... more   less 
Number of rooms
76

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