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Imperial

1st Ave, Brighton BN3 2GU, England
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Imperial
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442 Reviews from our TripAdvisor Community

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Nottingham, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed here several times through work, Its a great Value hotel close to the sea front with on street parking. Its an older place that has had a lot of refurbishment and it has kept its former charm. However on this occaision it forgot to mention the kitchens were closed due to refurbishment and breakfast is 1/2 mile... More 

Helpful?
1 Thank MGA007-2015
SteveT258Hove, Manager at Imperial, responded to this review

This is clearly an unfortunate review with the severe weather taking its toll on the south elevation. In apologising for these problems, it is disheartening by equal measure that these guests did not verbalise their concerns in the same way as they are now doing. Given the specific problem here we would have happily organised a complimentary next stay On... More 

Guildford
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We spent New Years Eve and the next night here, having stayed once before earlier in the year and we were pleased to return. Compared to last time, our room was much nicer, still a bit old fashioned but very spacious, still with side view of the sea from the big bay window. One night we did have a few... More 

Helpful?
Thank Travelfromhampshire
SteveT258Hove, Manager at Imperial, responded to this review

We really appreciated your visiting us again and on such a splendid night of the year. Hopefully we can see you back before too long in 2016 When you next visit you should notice further improvements as the hotel shuts for three weeks in January for essential works. Meanwhile we were sorry to learn of the issue with the TV... More 

London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 5, 2016

We spent only one hight there before NYE. The hotel is a 3 stars and it's a proper assessment. We loved the staff, the service and breakfast and the value. It was funny and a little bit frightening the room's floor is sloped southward not a little and the bed from footboard to headboard :) The toilet's puller doesn't work... More 

Helpful?
Thank feszilvia
SteveT258Hove, Manager at Imperial, responded to this review

We appreciate your staying and were of course sorry to learn of the issues with your car. Hopefully these can be resolved before too long The Imperial aims to provide value for money and this will become more apparent after our closure [just for the remainder of January] when essential works will be undertaken, works that should, inter alia, make... More 

Saffron Walden, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 29, 2015

Very reasonable for this location, we were upgraded to a sea view room and loved it. Nothing was too much, comfortable and clean sheets. Loved it, would definately stay again for same price, bargain, quality stay.

Helpful?
1 Thank katie e
SteveT258Hove, Manager at Imperial, responded to this review

What a smashing review to end 2015 with and thank you so much You were a delightful guest and we were only too pleased to upgrade your room. Alvis has built a good team here and we are really thrilled this came through, loud and clear Hopefully we can see you back early in the New Year More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 21, 2015

We stay here usually at least three times a year, and wouldn't stay anywhere else. Friendly staff, great location and lovely big room. Thanks again and a merry christmas to you all! We shall see you next year for sure.

Helpful?
Thank bobbob530
SteveT258Hove, Manager at Imperial, responded to this review

What a super Christmas review and thank you so much. Alvis and his team are growing every day and this is just the perfect Christmas gift for them With our exciting plans for January [when the hotel closes for three weeks for essential works] we are hoping to offer our guests more in 2016 and cannot wait for your next... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed December 18, 2015

Very nice period hotel. The staff are very good. Large rooms with special features on request. Four poster bed etc. Situated about 20 minutes walk from the Pier. Plenty of restaurants and pubs in the vicinity. Hotel can supply a daily ticket for local on street parking. This alone is good reason to stay here If you have ever had... More 

Helpful?
Thank David C
SteveT258Hove, Manager at Imperial, responded to this review

What a super five star review from a five star guest. Alvis and his team are on cloud nine as a result and the perfect Christmas present We are very looking forward to seeing you again in 2016 and meanwhile, thank you for your loyalty, custom and kind words. They mean a great deal More 

Croydon, United Kingdom
1 review
4 of 5 stars Reviewed December 17, 2015

Enjoyed my time here. The room we stayed in was lovely, especially liked the high ceiling and the Jacuzzi in the bathroom. The only downside is the cost of parking. Parking is £7 per day and even though I was there less than 24 hrs I had to pay £14 to cover Saturday and Sunday. This is not the fault... More 

Helpful?
Thank Rob J
SteveT258Hove, Manager at Imperial, responded to this review

We are glad your stay in the City was enjoyable and that the Imperial could be there for you. We are very much looking forward to seeing you again in the New Year Parking in the City can be something of a bugbear. Although we have only limited space on our hard-standing, next to the hotel, this can be a... More 

Rugby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 16, 2015

Small pleasant single room, clean and light. Plenty hot water for bath. Good value for money. Staff very friendly and helpful. Very nice cooked breakfast. Pleasant lounge/bar. Parking available at £7 p day directly opposite hotel was a real bonus. Would book again when in Brighton.

Helpful?
1 Thank Mary P
SteveT258Hove, Manager at Imperial, responded to this review

Than you for this lovely review and for your custom. Alvis and his team here really do try their best and while the Imperial maybe more traditional in style, she has given a great deal over the years and has more to offer, especially with our plans for January We will look forward to seeing you again in 2016 and... More 

Swansea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 13, 2015

Comfortable, warm room and very pleasant, helpful staff. Really close to the beach and Hove shops and restaurants. If you are feeling enegetic it is a good walk along the front into Brighton. Have stayed here before and will probably do so again!

Helpful?
2 Thank Pam B
SteveT258Hove, Manager at Imperial, responded to this review

We really appreciated your visiting us from Wales and thank you for such a warm review - just what the doctor ordered at this time of year The team here really do try and while the Imperial may not be to everyone's tastes, we are firm believers in the right guest, right hotel philosophy which charts our course at the... More 

Portsmouth, United Kingdom
1 review
4 of 5 stars Reviewed December 10, 2015

This was a last minuet booking and I was extremely pleased that I chose the Imperial. From the warm welcome on arrival it made it a really enjoy angle break. The room was a single of a good size with all the facilities you could want. The staff were extremely helpful and nothing to much trouble. Good seafront location and... More 

Helpful?
Thank Vaughan B
SteveT258Hove, Manager at Imperial, responded to this review

Thank you for such a lovely review. You were a delightful guest and we are very much looking forward to your visiting us again, hopefully in the New Year The Imperial strives to deliver a value for money experience and thank you for highlighting this - it means a great deal to Alvis and his team More 

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