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All 45 Brighton hotels

The Courtlands Hotel

3.0 of 5 Hotel   |   19 - 27 The Drive, Brighton BN3 3JE, England
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The Courtlands Hotel
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42%
Ranked #33 of 45 Hotels in Brighton
A recent review
3 of 5 stars reviewed 1 week ago
NtM70 London, United Kingdom
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240 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

On arrival our first impressions were dried dead flowers at entrance windowsill. A sign 3* Luxury Hotel which is a joke!! A dirty unkempt car park with old bed mattress propped up at rear broken window. I asked for another room as the settee in the room was dirty and stained and worn and torn. I did not unpack. No... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We booked a 'family room' without reading any reviews! I had a look on here, the day we were due to check in, and was rather concerned with what I read - and, in fairness, with the tone of some of the responses from the hotel toward any criticism levelled at them. (We all make mistakes, and aren't perfect, but... More

Was this review helpful? Yes
Hugh C, Manager at The Courtlands Hotel, responded to this review

Feedback from guests is always valued and the opportunity it gives us to learn so many thanks for your detailed, no nonsense and genuine review. With the busy summer season drawing to a close it will give the Courtlands a chance to breathe a little more and we can undertake further improvements to the hotel which are both ongoing and... More

Whitstable, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed in many different hotels in Brighton over the years, and decided to try a cheaper smaller one (and not in a chain) for a weekend break and we were all running The Brighton Colour Run, The Courtlands is a lovely old fashioned Victorian hotel,we stayed in 118 and had a spacious double bedded room with a sofa,... More

Was this review helpful? Yes 3
Hugh C, Manager at The Courtlands Hotel, responded to this review

What a fun and worthwhile way to spend your time in the City. The Colour Run is a super Autumn event and we were delighted to host you, from along the coast in Kent Your stellar review means a great deal and hopefully we can see you back before too long Meanwhile renewed thanks for your kindness and custom More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We arrived on Saturday 20th September for one night, we couldn't book in as our room wasn't ready. Off we went for the 20 min stroll into Brighton! It took an hour! This hotel is not in Brighton as stated but in Hove. Got a taxi back that cost £8 so you can see how far it's out of town!... More

Was this review helpful? Yes 1
Hugh C, Manager at The Courtlands Hotel, responded to this review

Regrettably, this review has been motivated solely by the desire to procure a refund. The 'request' was wrapped up with the usual threat of leaving a bad review which is such a shame for all those genuine guests who care about TripAdvisor and the hotel....as do we which is why we respond to every review The position here is that... More

Sutton, null, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived at the Coutlands hotel on Monday15thSeptember and was greeted by Lynn who was pleasent and helpful. She gave me an option of two rooms,and i chose the one at the rear of the hotel room129. It was very clean and tidy and so was the bathroom, there were extra pillows in the wardrobe and a blanket and hangers... More

Was this review helpful? Yes 3
Hugh C, Manager at The Courtlands Hotel, responded to this review

What a super review and thank you so much - Lynn is over the moon and our night porter Paul, while fairly new to the team, is leading the way The Courtlands has a certain charm but we are in no way complacent in terms of the ongoing works that are needed to further improve the comfort of our guests.... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Depressingly hideous bedroom decoration from the 1940's. Unbelievably uncomfortable beds!! Shower cubical and shower valve in dire need of replacement, almost impossible to flush the WC. Old basin taps & antiquated bathroom. Carpets should have been replaced 15 years ago. I feel pity for the staff who have to show loyalty to the hotel & make feeble excuses. Breakfasts are... More

Was this review helpful? Yes 1
Hugh C, Manager at The Courtlands Hotel, responded to this review

Clearly if this guest felt as strongly as they are now indicating all they had to do was return to reception and we would have suggested alternative accommodation Happily we have a loyal and hardworking team who have been truly disheartened by this review with the consensus being that this guest elected to bring their own problems into our hotel More

Essex
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the Courtlands as we were attending a wedding locally. Having read the reviews, I was a little apprehensive am I think it is worth pointing out that this is not a chain hotel - which so many of us are used to staying in- and therefore isn't perhaps as 'clinical' or 'corporate'. Each room therefore is slightly... More

Was this review helpful? Yes 4
Hugh C, Manager at The Courtlands Hotel, responded to this review

Well what a super review, detailed, fair and with some excellent feedback which we have taken to heart The thoughtful remarks of our Senior TripAdvisor patrons are truly important to us and we are really pleased the Courtlands was able to play her part during your special weekend We loved the term "forest green" and hopefully we can welcome you... More

Darlington, United Kingdom
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After reading so many terrible/poor reviews, my expectations for The Courtlands Hotel were very low. However, from arriving to leaving, I didn't really have anything to complain about. As other reviewers have pointed out, the rooms could do with some TLC, with paint peeling off, wooden bath panels than could do with varnishing, but 3 decent nights sleep in a... More

Was this review helpful? Yes 2
Hugh C, Manager at The Courtlands Hotel, responded to this review

We appreciated this no-nonsense review and are always pleased to hear from Senior TripAdvisor contributors, so many thanks and for your custom and heartfelt views. We have a clear plan for the Courtlands to further upgrade the bedrooms while not losing the hotel's 'bygone days' charm and as you say, the location and parking are huge plus points Hopefully we... More

Constanta County, Romania
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly and very professional and very helpful. The location is quiet and peaceful and very closes to local attractions, sea promenade, beach and bus stations. The rooms are large and comfortable with complimentary Wi-Fi and the breakfast was perfect. Everything was perfect above our expectations.

Was this review helpful? Yes 6
Hugh C, Manager at The Courtlands Hotel, responded to this review

What a super review and thank you so much for visiting us from Romania The Courtlands strives to provide value for money and we were truly humbled by the warmth of your feedback and look forward to welcoming you back to the hotel Renewed thanks More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed here for one night, stayed in one of the 'basement rooms' The decor is so old that Jesus Christ himself probably hung the doors there, not a particularly nice character to the room! The bathroom was poorly maintained, the toilet seat couldn't be lifted all the way because the (broken) flush handle restricted the lid from opening fully,... More

Was this review helpful? Yes 2
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Additional Information about The Courtlands Hotel

Address: 19 - 27 The Drive, Brighton BN3 3JE, England
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Courtlands Hotel 3*
Number of rooms: 63
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Also Known As:
Courtlands Hotel Brighton

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