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The Courtlands Hotel

19 - 27 The Drive, Brighton BN3 3JE, England
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The Courtlands Hotel
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425 Reviews from our TripAdvisor Community

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Horsham, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed today NEW

Amazing hotel with great service. I don't understand how people can say so much bad thing about this place. Our stay was very good, breakfast service and food good. We actualy stayed in room 309 wich was great. Yes is not big but is a decent size. Overall the place is very good price/quality rate. P.S. Don't expect 4-5 star... More 

Helpful?
Thank Julian B
Middlesbrough, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

No welcomeng,not shown room,, just given key & told second floor. Room clean & tidy but no mini fridge. Bed creaked and bed base wobbled. TV came on full blast at midnight. Smell from en suite became so bad after 2 nights I would not have stayed in that room a third night. Room 205. Breakfast service poor on Monday,,... More 

Helpful?
Thank jumbo333
SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

This is clearly something of a mixed review and what a shame we did not have the opportunity to move this guest whilst in-house. Positively the bed base has now been replaced and it is strange indeed about the television We are heartened that this guest is happy to come back and we have assured them that they will be... More 

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United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here in November and did not have a great stay, I asked if we could swap rooms but was told the hotel was full, and advised to speak to the Manager the next day to see if he could offer us something. The next day the manager was in a "meeting" ALL DAY (on a Sunday) and so... More 

Helpful?
3 Thank sarahlikesholidays
SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

This is clearly a disheartening review and seems to be very much a cry for help although looks to be several months after the event There were a number of weekends in Autumn when large scale events were being held in the City but even with the hotel full we would have been pleased to suggest alternative arrangements, given the... More 

Warminster, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very reasonably priced with good rooms and helpful, friendly staff. Free parking very useful in Brighton & Hove. Only had breakfast not dinner, so cannot comment on food quality. It is close to Church street and a number of restaurants. We will use it again if we go to Hove.

Helpful?
Thank Robert R
SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

What a super review and thank you so much for contributing. You were a super guest and we are very much looking forward to your next visit. Meanwhile renewed thanks for your kind words and custom More 

Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed January 2, 2016

I was looking for a well priced hotel close to my family for a Christmas visit and this was it. Friendly staff , clean and comfortable room and lovely bathroom. Excellent value with discounts for booking directly. Will return again.

Helpful?
Thank InLiverpool
SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

Thank you for this delightful review - what a great way to start 2016! Nik and his team were only too pleased to host, to serve and are very much looking forward to seeing you all again as the New Year progresses Renewed thanks for your kind words and custom More 

Brighton, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 16, 2015

My Wife and I have stayed here often, the last time being yesterday. The receptionist was polite and helpful. The room was large, warm and quiet, as was the bathroom, and this was actually equipped with a bath, not just a shower, and with permanently hot towel-rails, and an excellent illuminated mirror. Only complaint was no separate bedside-lights - just... More 

Helpful?
Thank Mike C
SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

Nothing makes an hotelier happier than the warm comments of a returning guest so this review has been a lovely Christmas present You were delightful guests and we are very much looking forward to seeing you again in 2016. Meanwhile, your feedback on the room is also much appreciated, thank you Please accept our best wishes for Christmas and the... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed December 9, 2015

Lovely hotel. Very pleasant staff. Although the decor may be considered a little dated by some standards, the hotel is spotlessly clean and very well maintained. A lovely breakfast and excellent value for money.

Helpful?
Thank atimin2015
SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

We very much appreciate your visiting us from the West Midlands and thank you so much for such a stellar review. It has given Nik and his team a huge boost before the Festive Season Hopefully your plans will allow a return visit in the New Year, if not before. Renewed thanks meanwhile as you were a delightful guest More 

Fareham, United Kingdom
1 review
4 of 5 stars Reviewed December 1, 2015 via mobile

I have stayed here many times 1 last year and twice this year it is a great place to stay the staff are very friendly and very helpful the rooms are very spacious clean and tidy it's not far from the ten 10/15 minutes to main town but that's what's great it is so close but it's in a quite... More 

Helpful?
Thank kesser79
SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

What a super review to kick off December and thank you so much for your kind words and loyalty We are very much looking forward to your next visit and all the best for the Festive Season meanwhile. You are a delightful guest More 

Orsett, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 1, 2015 via mobile

We stayed at the Courtland this weekend and were pleasantly surprised. Our room (222) was exceptionally large and quite grand with a dual aspect window, big bay and leather sofa. This was a family room and our 19 year old son was very pleased to discover that he had his own 2 bedded room within our room. Breakfast was really... More 

Helpful?
Thank Sarahjoeandjoe
SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

We are so pleased your stay hit all the right notes - 222 is a super room offering some great privacy options and ideal for family stays as a result. Nik and his team are over the moon with you critique and you are spot on with the car park. We reward our guests booking direct with free parking which... More 

Ipswich, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed November 28, 2015

Terrible experience disgusting hotel don't use it. Filthy dirty. Very nasty experience with the bath when filled the spa was turned on spewing all sorts of carp and grunge into the water ...could have been detrimental to our health.

Helpful?
2 Thank MrsJB_12
SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

Sadly this disappointing review comes as no surprise. At the outset we had endeavoured to accommodate this dear lady's wishes by selecting a room next to her friend The spa element of the bath was decommissioned and turned off at the fuse spur. Indeed the room was not sold with the benefit of this service and we understand very clearly... More 

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