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The Courtlands Hotel

19 - 27 The Drive, Brighton BN3 3JE, England
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The Courtlands Hotel
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357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Miri, Malaysia
Level Contributor
190 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed yesterday NEW

We booked through a booking agency website and saved about 20 pounds on the rack rate. Upon arrival at reception all went smoothly. The receptionist was very abrupt and not at all friendly. A smile costs nothing i thought. The rooms were clean & spacious with a "period" look. The furniture a curious mix of period, the armchair, and modern... More 

Was this review helpful? Yes
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is our 4th visit to the courtlands. Overall it does exactly what it says on the tin! The rooms are clean, beds are relatively comfortable and the breakfast is good. However after having 2 nights with no water on our last stay, it has dropped in our expectations. Despite the staff being friendly and helpful, the fact of having... More 

Was this review helpful? Yes
SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

Thank you for this review and your loyalty. As I mentioned in a reply to your colleague the hotel was impacted by intermittent water related issues in one part of the building due to a faulty pump valve which has to work jolly hard pumping water up several floors. Happily our engineers quickly sourced the specialist part and the matter... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have been booked into this hotel as a business trip and I can say that it is a three star hotel by name and a two star hotel by nature! Sure it has a good breakfast in the morning but the atmosphere and feeling is a bit lacklustre! I would stay here again as I have been here 4... More 

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SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

This is something of a mixed review and we were sorry to learn you encountered some challenges during your stay. Our plumbing/gas engineers have been working hard to tackle and resolve a specific problem relating to one of our pumps which required a special part. Rest assured the heating is definitely off Our breakfast chef, in his 31st year at... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this as a one night stay, as I was going to an event in Hove, and I'd heard good reports of their al la carte menu. When I arrived I was offered room 206, which was to say the least, was shabby and dated. The bath was in a terrible state and certainly needs replacing. There were coffee... More 

Was this review helpful? Yes 2
SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

We were sorry to learn of the challenges you encountered during the initial part of your stay but were nevertheless pleased you found the new room to your liking Courtlands is one of the few hotels in the City to offer Saturday night only bookings in the peak season. Indeed, the weekend you stayed was especially busy with the WNBR... More 

Travelers are raving about these Brighton hotels

Camberley
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel was well up to standard for a 3 star. Free parking was available a valuable commodity in Hove. It was 3 minutes walk from both sea front and the Hove County Cricket Ground. The staff were exceptionally helpful and the meals I had in house were well up to standard. The room was difficult to find for the... More 

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SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

The Courtlands and cricket.....some would say a perfect combination with the County Ground so near We are really chuffed that you had such a great experience and needless to say, we are very much looking forward to your next visit Meanwhile, please accept our thanks for your kind words and custom More 

Sidcup, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

We were in a room up on the very top floor and got lost on more than one occasion trying to find our way in and out ! It would have been good for someone initially to have shown us where to go. One quite dangerous thing to note is that the shower tray was very very slippery... so much... More 

Was this review helpful? Yes
SteveT258Hove, Manager at The Courtlands Hotel, responded to this review

There is no question about the multi-talented Dean Friedman and what a fun way to spend your time in the City. Naturally, we were delighted the Courtlands was able to play its part and overall were heartened that your stay was positive Having tracked down the room you stayed in, we will most assuredly double check the issues that you... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed as a party of 4 for 2 nights to collect my daughters wedding cake from choccywoccydoodah in the centre of Brighton. We chose this hotel partly from the reviews we read about free parking, it is now £8 per day. The hotel is victorian with original sash windows so expect to see the curtains moving from the wind... More 

Was this review helpful? Yes 1
Hugh C, Manager at The Courtlands Hotel, responded to this review

Thank you for choosing the Courtlands and for your review. Regrettably we experienced an outage with one of our pumps on the morning in question so please accept our apologies in this regard As you say the Courtlands is a traditional hotel, enjoying a great central location in Hove and benefitting from a large guest car park Choccywoccy is an... More 

Stafford, United Kingdom
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Photos on Booking.com are misleading. This hotel is very tired and the room we were given (223) was badly in need of refurbishment. Wallpaper peeling off and mold on the grout. On our second night there was no hot water and we both had to have cold showers. Staff were helpful and the bar area was Ok. Breakfast was average.... More 

Was this review helpful? Yes 1
Hugh C, Manager at The Courtlands Hotel, responded to this review

This is obviously a disappointing review and we were sorry to learn of the challenges you experienced. We would happily have assisted in finding you different accommodation within the hotel but nevertheless thank you for your custom More 

East Sussex, United Kingdom
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here with my friends as part of my hen weekend in Brighton. The rooms were spacious and we all slept well. The night porter was lovely when we arrived a little worse for wear at 3am! A good place to rest your head and a short drive from attractions.

Was this review helpful? Yes
Hugh C, Manager at The Courtlands Hotel, responded to this review

What a super review and such a fun way to spend you time in the City, celebrating your friend's forthcoming marriage Paul, our excellent night porter, was only too happy to help and is on cloud nine as a result of your kind words Hopefully we can see you back before too long and renewed thanks meanwhile More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

great location just up from seafront. Quiet tree lined street. Transport into Brighton Centre brilliant. Stayed bed and breakfast for 4 nights, couldn't fault the food, the staff were polite and well presented also very helpful. It was very clean and the bathroom was not a door off the bedroom, had it's own entrance, which is something I really liked.

Was this review helpful? Yes
Hugh C, Manager at The Courtlands Hotel, responded to this review

Smashing review and thank you so much - just what the doctor ordered in fact Hopefully we can see you back before too long and meanwhile, please except our renewed heartiest good thanks for your kind words and custom More 

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