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The Courtlands Hotel

3.0 of 5 19 - 27 The Drive, Brighton BN3 3JE, England
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The Courtlands Hotel
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The Courtlands Hotel
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293 reviews from our community

Traveler rating
    40
    86
    69
    47
    51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brandon, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I liked the welcoming and helpful staff who made sure that I was satisfied with the booking, which indeed I was as they gave me a free upgrade, always a good move in my book. When I pointed out that a chair was missing, one was soon provided. I met the owner later on who seemed quite friendly, and we... More 

Was this review helpful? Yes
Hugh C, Manager at The Courtlands Hotel, responded to this review

Thank you for such a positive affirmation of the Courtlands, more so given your status as a seasoned TripAdvisor contributor Your kind words have meant a great deal and we are very much looking forward to your next visit from Suffolk which is a quite delightful part of the world More 

Middlesbrough, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

After visiting this hotel I was interested to know how they came about the information on the website and why they don't provide a truthful image or reflection of the accommodation. As a senior reviewer on Trip Advisor and seasoned traveller. Luckily I chose to go elsewhere and as a regular visitor to Brighton will be avoiding this place. The... More 

Was this review helpful? Yes
Hugh C, Manager at The Courtlands Hotel, responded to this review

It is not at all clear if this [Senior] Reviewer even stayed at the hotel so we are unsure on what basis they would seek to comment? Perhaps they would care to email us so that we can deal with the matter properly and professionally The Courtlands offers patrons a range of value for money accommodation from the more traditional... More 

Milton Keynes, England, United Kingdom
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I think a fair assessment of the this hotel is 'really good value for money'. Accepting that this is more of a ‘budget hotel’ but is clean, comfortable, warm and friendly it ticks all the boxes we need when visiting Hove. My wife and I have stayed here a few times now, spent another 3nights recently and it didn’t disappoint.... More 

Was this review helpful? Yes 1
Hugh C, Manager at The Courtlands Hotel, responded to this review

From such a seasoned TripAdvisor contributor this review means a great deal and thanks too for your loyalty and thoughtful critique We are very much looking forward to your next visit as you are delightful guests Hopefully 2015 has started well for you and your family More 

Bristol, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Perhaps I'm easily pleased!.......having read some of the reviews. All I want is a clean bed for the night at a reasonable price; and Courtlands provides this. I have stayed there about half a dozen times now and really can't complain. The free parking is a huge bonus: Brighton/Hove wardens are red hot and on-street parking is not cheap.. The... More 

Was this review helpful? Yes 2
Hugh C, Manager at The Courtlands Hotel, responded to this review

We appreciate this no nonsense review and many thanks for your continued loyalty The Courtlands strives to provide value for money while at the same time offering something different from the branded hotels Needless to say we are very much looking forward to your next visit and please remember the great deals we offer though our own website More 

Kent, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I booked this hotel for me and my friends for a weekend away. The location to the main attractions is not as close as listed on the website, says takes two mins and took us at least 20! We asked to change rooms so that all four of us could be on the same floor and the receptionist just said... More 

Was this review helpful? Yes 1
Hugh C, Manager at The Courtlands Hotel, responded to this review

While we were heartened to read the weekend was a big success, clearly you felt a little let down by the manner in which your request to bunch your rooms together was handled, for which we apologise As you have been kind enough to say, the Courtlands has a good deal to offer and is just a few minutes walk... More 

London, England
Contributor
18 reviews 18 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 1 week ago

Do your homework on the owner before entering this establishment . I forewarn anyone daring to complain about this hotel, you will be dealt with in such a way that can best be affiliated that with a regime. PLEASE read the manager's responses to guests reviews! I am internationally well traveled for 25 years (ranging from 1* to 5*); I... More 

Was this review helpful? Yes 2
Linda-Hove, Guest Relations Manager at The Courtlands Hotel, responded to this review

It is such a shame this guest did not make their concerns known to me while they were in house as we would have done our level best to help them make alternative arrangements. In the event we were denied the opportunity of trying to make things better, which is naturally upsetting Having said that, we have really struggled to... More 

UK
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It is very rare that I take the time to report back on a hotel, but after the terrible experience of staying at The Courtlands Hotel, I felt the need to warn others. The location of the hotel is okay, in a quiet area, yet close enough to Hove centre and a short distance from Brighton. The room was a... More 

Was this review helpful? Yes 2
Hugh C, Manager at The Courtlands Hotel, responded to this review

Regrettably, these guests seemed to bring their own problems into the hotel and, inter alia, tried to strong arm us into making a refund for their breakfast when it was made crystal clear that a pre-ordered meal costs a little less than one ordered on the morning. It is about giving our guests a choice To be clear, these guests... More 

Herts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The good: spacious bedroom, lovely big comfy bed, amazing big bathroom. The bad: the staff, I have never encountered such miserable, unhelpful staff in all my travels, they need some some severe people skills training, it seemed we were doing them a favour being there, I ran a temperature during the night and rang down to reception for a fan,... More 

Was this review helpful? Yes 3
Hugh C, Manager at The Courtlands Hotel, responded to this review

We are not really too sure about this review and, I am bound to say, might have expected something more balanced from a Senior TripAdvisor reviewer. We welcome all guests but were, of course, especially pleased the when Mr & Mrs Blair visited us, some years ago While we were sorry to learn the guest was unwell, in the circumstances... More 

Hemel Hempstead, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I know Brighton and Hove well. hotel situated in quieter area of Hove within easy walking distance to Brighton along seafront. Very close to lots of restaurants and coffee shops. Hotel used to be quite up market and does need a face lift but is adequate and a good price. Breakfast optional and Ok- freshly cooked. Staff helpful and friendly.... More 

Was this review helpful? Yes
Hugh C, Manager at The Courtlands Hotel, responded to this review

A great no-nonsense review to end 2014 with and thank you for visiting us and for your positive assessment. Julian and his team are very much looking forward to your next visit and as you say, the Courtlands is perfectly located and has much to offer as a result Renewed thanks and all the best for the New Year More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Cheap and good value of money . All the necessary services available. It's in hove so Brighton pier is 20-30 minutes walk . Parking available which was good news . Good customer service. The address and postcode on the Internet shows different on the GPS than the exact location of the hotel .

Was this review helpful? Yes
Hugh C, Manager at The Courtlands Hotel, responded to this review

We appreciate this no-nonsense review and thank you for highlighting the value for money the Courtlands strives to provide. Free parking [subject to availability], free WIFI and comfy accommodation hopefully add up to a great deal We are looking forward to welcoming you back in 2015 and renewed thanks meanwhile More 

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Additional Information about The Courtlands Hotel

Address: 19 - 27 The Drive, Brighton BN3 3JE, England
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Courtlands Hotel 3*
Number of rooms: 63
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Also Known As:
Courtlands Hotel Brighton

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