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All 44 Brighton hotels

The Courtlands Hotel

3.0 of 5 Hotel   |   19 - 27 The Drive, Brighton BN3 3JE, England
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The Courtlands Hotel
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42%
Ranked #32 of 44 hotels in Brighton
A recent review
4 of 5 stars reviewed 3 days ago
Keith B Plymouth, United Kingdom
  • Overview
  • Reviews (213)
  • Photos (38)
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  • Room tips (40)
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213 people have reviewed this hotel

Traveler rating
    26
    59
    47
    39
    42
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33
91
14
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Greeted well and was really impressed with the two beds in an adjoining room for the boys. Then it all changed, moved the sofa so the boys could watch the 14 inch TV. Mistake, I was sent downstairs by my wife to arrange a further clean. After an evening meal we got back to the room and two of the... More

Was this review helpful? Yes 1
Plymouth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our third visit within 8 months and we had another flawless experience. Room was clean, spacious an thankfully shaded from the sun for good part of the day. Maid service was impeccable and comparable to major budget chains. Thanks again and see you soon.

Was this review helpful? Yes 1
Hugh C, Manager at The Courtlands Hotel, responded to this review

What a stellar review and we love your no-nonsense approach. The continued return of a loyal guest is the highest honour we can earn so please accept our heartfelt thanks Hopefully trip four, from the West Country, will beckon shortly Kindest regards More

West Country
Top Contributor
75 reviews 75 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was a last minute booking at what can only be described as a budget Hotel. The place was clean and the staff excellent, the hotel could do with a lot of TLC and a coat of paint would make a huge difference. Location was good away from all the noise and bustle, yet close enough to restaurants, bars etc;

Was this review helpful? Yes 1
Hugh C, Manager at The Courtlands Hotel, responded to this review

We appreciate your choosing Courtlands on your trip away from the West Country Equally we are truly appreciative of your candid and no nonsense review, especially from such a prolific and thoughtful TripAdvisor contributor We are under no allusions about the opportunity the hotel presents and, as well as the ongoing maintenance works, we now have a clear 'route-map' to... More

Monmouthshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

After reading some of the awful reviews on this site we were a little worried about what we would find but can honestly say that we were very satisfied with the hotel. We had room 303 (which has been mentioned by others unfavourably) and were perfectly happy with it. It was large with plenty of storage space. As for the... More

Was this review helpful? Yes 1
Hugh C, Manager at The Courtlands Hotel, responded to this review

We were truly humbled to read this review and thank you so much for your thoughtful and kind remarks. Nik and his team are ecstatic too We are in no way complacent about making further improvements to the hotel and value more than anything genuine guest feedback, such as yours Hopefully we can see you back from Wales before too... More

Hove, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

I booked the Courtlands Hotel for my parents for a two night stay to come and visit me. I booked the closest hotel, which was the Courtlands. First of all which I thought was a bit odd, they took a 15pound deposit from me to secure the room. I have never had this happen to me before in any hotel... More

Was this review helpful? Yes
Hugh C, Manager at The Courtlands Hotel, responded to this review

The hotel's cancellation policy is clear and while we are very sorry this dear lady's parents were unable to visit, at all times the hotel behaved professionally and properly. Taking a deposit is standard practice in the industry and had the booking been cancelled 48 hours before arrival no further cost would have been incurred While we can understand why... More

Southampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We are laid back with the places we stay around the world BUT this hotel has been a let down. Initially after an error over the booking where I try to correct it with a male receptionist who then was very rude and slammed the phone down on me!, Ugne spoke to my partner and handled the confusion with extreme... More

Was this review helpful? Yes 2
Hugh C, Manager at The Courtlands Hotel, responded to this review

Clearly this is a disappointing review. The reality here is that the hotel bent over backwards to accommodate an initial error made by these customer when they made their booking on line. On arrival they were provided with an upgrade to one of our best rooms in a further effort to help Our housekeeping team are truly disheartened by such... More

Brierley Hill, United Kingdom
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A beautiful hotel, nice facilities, polite and helpfull staff, pigeon got in my room they came straight away and got it out and cleaned up mess it had made, even offered me a fresh room tho in a sister hotel, was a fare jaunt from hotel into Brighton of which I have blisters to prove, but there are buses some... More

Was this review helpful? Yes
Hugh C, Manager at The Courtlands Hotel, responded to this review

We really enjoyed reading this review and thank you for such fulsome praise. The staff are over the moon too and we are very much looking forward to your visiting again from the West Midlands The Courtlands strives to provide a value for money experience and we greatly appreciate your custom, especially when there is plenty of choice in the... More

Enfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

In general it is a very expensive hotel for what it offers. I will start basically with the issue that impressed me the most. The attitude of the staff. When we came for check in, the lady in the reception Lynn was not friendly at all not rude but not even one smile or explaining the rules of the hotel.... More

Was this review helpful? Yes 1
Hugh C, Manager at The Courtlands Hotel, responded to this review

We were truly disheartened in reading this review and are sorry that you feel the reception team were not more welcoming which, in turn detracted from your overall experience Given its central location, free customer parking and a fast and secure complimentary guest WIFI, the Courtlands strives to provide value for money and we thank you for highlighting these positive... More

Bracknell, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed with my husband. Staff very professional. Breakfast good choices. Room very clean. My only criticism was the stairs for me. But I was able to use another door which was close to our bedroom. We would stay again. Well done Courtlands, Brighton

Was this review helpful? Yes 2
Hugh C, Manager at The Courtlands Hotel, responded to this review

Thank you so much for leaving this review and giving such positive feedback, which is much appreciated It was a delight hosting you both and hopefully your plans will allow a return visit from Berkshire before too long We truly appreciate hearing from satisfied guests and renewed thanks More

Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Stayed here in May this year, really enjoyed it! Found this hotel quite easily, it's on The Drive in Hove and easy to spot. it looks beautiful with only a short walk to the sea front and staff are really helpful- couldn't do enough for us. When we arrived we received our room keys and got a full low down... More

Was this review helpful? Yes 1
Hugh C, Manager at The Courtlands Hotel, responded to this review

We really enjoyed your visiting from Wales and it was a delight hosting you We appreciate there are many travel options when visiting the City so thank you for choosing the Courtlands Hopefully we can see you back before too long and renewed thanks meanwhile More

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Additional Information about The Courtlands Hotel

Address: 19 - 27 The Drive, Brighton BN3 3JE, England
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Courtlands Hotel 3*
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Also Known As:
Courtlands Hotel Brighton

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
More than a hotel; The Courtlands is an iconic piece of Hove's history, stretched contentedly along a prestigious tree-lined avenue within a short walk of the famous promenade and shingle seafront. Quietly grand by nature, this is understated splendour and restful style, with friendly and professional service. We offer comfortable accommodation with style; each of our sixty-three en suite rooms are different – some traditional, with an eclectic mix of beautiful and authentic antique furniture, some contemporary with chic and minimal style – whether old or new, each room has complimentary wifi... ... more   less 
Number of rooms
63

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