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Mercure Brighton Seafront Hotel

149 Kings Road, Brighton BN1 2PP, England
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Mercure Brighton Seafront Hotel
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Mercure Brighton Seafront Hotel
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1,011 Reviews from our TripAdvisor Community

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Traveler rating
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    83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
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    (292)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Thoroughly enjoyed our stay. Friendly, welcoming staff and comfortable room. Would definitely stay here again. Although the room was warm, it was the hottest day in the UK and a fan was provided.Thank you.

Was this review helpful? Yes
Cambridge, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

The room we booked was wonderful, location was brilliant and front of house staff were friendly. We booked to stay for one night and also paid for late checkout which means we can stay up until 6pm. So we left for a day out in Brighton and planned to come back to the hotel at 4 and relax and make... More 

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Travelers are raving about these Brighton hotels

Torquay, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

Hotel is very tired. Rooms have no air con and this week in the hot weather, totally unbearable. TV didn't work. Window would only open 4 inch. Had no tea & coffee left in my room on the first night, then after asking I did get some the following day, but no cup ! Not helpful. Parking out front £25... More 

Was this review helpful? Yes
Hemel Hempstead, United Kingdom
Contributor
20 reviews 20 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were down for a wedding the staff were very helpful the room we booked in advance a good deal the bar was a tad on the high side but there plenty of places for a drink close by and to eat the hotel is well located to all attractions just a short walk i would advise when booking ask... More 

Was this review helpful? Yes
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

jamesHerts, The team and I thank you for your feedback and we trust that you had a great time at the wedding. I was delighted to read that the team that you encountered all were professional and friendly in their manner; this is something that we take great pride in achieving time and time again. We look forward to welcoming... More 

Stafford
Top Contributor
205 reviews 205 reviews
47 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

For location and professional service this hotel is worth the cost of the stay. However, it seems to have been modernised simply to add more rooms and to increase profit. The corridors are dark and confusing as are the lifts, and as you move about the hotel you can see the cost cutting attitude towards decoration and modernisation. The rooms... More 

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Michaelunison, The team and I thank you for your feedback following your recent stay. The hotel is in an ideal location in Brighton to all local attractions and only a stones throw from the beach front. I was delighted to read that you found the team to be professional and the bed comfortable. I have noted your feedback in relation... More 

Northamptonshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed a couple of times now and even though it could do with an update, it's clean and tidy. Staff are friendly and helpful. Could have done with having air con in room instead of a fan. And what is it about hotels in general and plug sockets?! Never enough and always in the wrong place! But I'm nit picking... More 

Was this review helpful? Yes
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

darfbliss, We thank you for your recent feedback. I was pleased to read that you enjoyed your stay once again and that as always the team were both friendly and professional. We look forward to welcoming you back in the near future. Regards, Ms Kuldeep Badesha Operations Manager More 

London, England, United Kingdom
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a privilege room facing the sea. Large comfortable but noisy and bright at night due to the floodlights at night. The room was overhanging the reception area which made it noisy as people came and went. We asked to be moved which happened almost instantly and although the lift wasn't working settled for the last night. The staff... More 

Was this review helpful? Yes
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Judith E M, The team and I thank you for your feedback. I was pleased to note that upon your issue with the room being highlighted to the team that they were able to assist and move you very quickly to a better suited room. I thank you for your comments relating to the team and how all that you... More 

Much Wenlock, United Kingdom
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

It's been a long time since I stayed somewhere as bad as this. It does have a great location on the seafront but that is about it. The hotel is tired and shabby throughout and in need of some serious updating. The breakfast buffet was awful and not what I'd expect from a supposedly four star hotel. Its a shame... More 

Was this review helpful? Yes
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

LottieRow, I thank you for your recent feedback. I would like to apologise that you felt that the hotel did not meet your expectations and for any inconvenience that this may have caused to yourself. I will be sure to share your feedback with the team and ensure that we use this in order to continue improving our standards and... More 

Middlesex, UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Despite notifying them of a knee injury, I was placed in a room requiring climbing six steps on crutches. Very poor selection of breakfast for what was charged, The world's most complicated in-room coffee machine. I gave up. Lovely sea view but would have been nice to have been fore-warned of the numerous noisy functions taking place. Many staff in... More 

Was this review helpful? Yes 1
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Voyagerchick, I thank you for your recent feedback. I would like to apologise that you felt that the hotel did not meet your expectations and for any inconvenience that this may have caused to yourself. I will be sure to share your feedback with the team and ensure that we use this in order to continue improving our standards and... More 

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