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Mercure Brighton Seafront Hotel

149 Kings Road, Brighton BN1 2PP, England
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Mercure Brighton Seafront Hotel
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Mercure Brighton Seafront Hotel
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951 reviews from our community

Traveler rating
    159
    322
    275
    119
    76
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132
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
39 reviews 39 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed yesterday NEW

Where to start, the staff here were good - but there wasn't anywhere near enough. Check in was lengthy, check out was a joke and the reception was like a sauna. The room was clean, but very dated and the hotel decor was again tatty. Breakfast - the dining room was nowhere near big enough for the volume of people... More 

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surrey uk
2 reviews
3 of 5 stars Reviewed yesterday NEW

Just an average hotel. Looks very tired. Needs decorating. Nothing special, Breakfast wasn't great. Mould on the walls in the bathroom. Wouldn't stay here again out of choice. Staff were friendly and helpful.

Was this review helpful? Yes
Maidstone, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

I can honestly say that this has to be the worst hotel I have ever stayed in. Booked as part of a group of twenty rooms as a meeting stay over. On booking in receptionist apologised that as they were full I was put in to a single room. Not that big an issue until I got to the room... More 

Was this review helpful? Yes 1
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

NevilleS, The team and I thank you for your feedback and I will be sure to share this with the team. I would like to apologise that you felt that the hotel did not meet your expectations and for any inconvenience that this may have caused to yourself during your stay. As through your review profile I am unable to... More 

Travelers are raving about these Brighton hotels

Truro, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here for 2 nights, we treated ourselves to a seaview room for a little extra, we certainly wish we hadn't. The first room we had was huge with a large balcony overlooking the sea, good so far.... Unfortunately the door to the room is on the staircase overlooking the reception area, we were kept awake... More 

Was this review helpful? Yes 1
London, England, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We booked the Mercure for one night as we were attending a wedding locally. On arrival at the hotel we were shocked by how tired and dilapidated the property was. The room was miserable and dingy, so much so that we dropped our bags off and couldn't wait to get out of the room outdoors. The fittings in the bathroom... More 

Was this review helpful? Yes 1
Folkestone, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Was disappointed with this hotel. Advertised as Secret hotel but really not worth the money, very small room, had to pay in advance, and no breakfast included. Stayed an additional night at The Grand Brighton, lovely room, beautiful hotel, well worth the money.

Was this review helpful? Yes 1
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Jackie G, The team and I thank you for your feedback. I would like to apologise that you felt that the hotel did not meet your expectations and for any inconvenience that this may have caused. The hotel due to the character of the building (was built in 1864) has a variety of rooms and room types available to all... More 

Birmingham, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was working in Brighton for four days at another hotel which was full one month before we arrived. We got five rooms at the Mecure. If your after a Sea view do not book room 200 as you just look out onto a breeze block wall. My bath towel had shoe prints on it, the waste paper bin had... More 

Was this review helpful? Yes 1
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Jim C, Many thanks for your feedback and I will be sure to share this with the team. The hotel does have sea view rooms and these can been booked at anytime either online or via telephone and all for a small supplement per night; the remainder of our rooms are located throughout the hotel. The hotel does have additional... More 

Loughton
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have visited this hotel four times now. This was our first time having dinner and breakfast and I can honestly say it was our last. My partner ordered the blue cheese burger for his main the beef was still mooing at him by the time we got the waiters attention and they had finished cooking it and brought it... More 

Was this review helpful? Yes
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

kath762014, I thank you for your feedback and I will be sure to share this with the team. I was disappointed to read that during your last visit with us we did not meet your expectations and as regular guests I am sure you will know that this is not typical of the hotel or the team. I thank you... More 

Romford, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We booked a Dine, Bed and Breakfast one night stay at this Hotel and were satisfied with our rooms and the friendly reception staff. 25 pounds to park our car was a bit of a shock as we had not been advised of this when we booked Our meal was booked for 7.00 and we met up for a pre... More 

Was this review helpful? Yes 1
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

YvonneJJ, I would like to thank you for taking the time to provide the team and I with your feedback. I would like to apologise that you felt that the hotel did not meet your expectations in particular your dining experience in the restaurant and I would like to also apologise for the delay with your meal, It is my... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Very disappointed, very small room with no view whatsoever. £25 extra charge to park car in a tiny very hard to get into unsecure car park. Tv remote never worked - I would expect this to be checked as part of a room inspection Was busy due to wedding & had to wait ages for reception - which I do... More 

Was this review helpful? Yes 1
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

mark100000000, The team and I thank you for your feedback. I was disappointed to read that you felt that the hotel did not meet your expectations and I would like to apologise for any inconvenience that this may have caused to you. The hotel has a variety of rooms available to our guests and this includes those with Sea Views... More 

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