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Mercure Brighton Seafront Hotel

4.0 of 5 149 Kings Road, Brighton BN1 2PP, England
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Mercure Brighton Seafront Hotel
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Mercure Brighton Seafront Hotel
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813 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for a few days, Nice clean hotel with friendly staff. Rooms a little dated as is the TV system, but all OK. Bar very expensive but plenty of local bars that are much more reasonable and interesting. Attended one of the party nights which was good fun. Food was also pretty good.

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Chris H, I thank you for your online review. The Hotel's Xmas Party Nights of Mistletoe Masquerade have been a great success and the team & I were delighted to read that you had a good time at the party night that you attended. We look forward to welcoming you back to the hotel in 2015. Merry Christmas! Ms Kuldeep... More 

Ormskirk, United Kingdom
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here on business at the beginning of December as I was holding a conference here the following day.The hotel is in a great location right on the seafront and the bar and restaurant look out to sea. Right from the start we were very well looked after by all of the staff.The food in the bar and restaurant was... More 

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Lesley M, The team and I thank you for your recent review. We were delighted to read that your conference ran to clockwork as promised and that all delegates as well as yourself were looked after and have a comfortable stay also. The hotel is in the ideal location as only a stone’s throw from the Seafront and a short... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

i arrived at the hotel and dint think the welcome was that of a four star hotel as took them ages to find my booking was not friendly or welcoming and lacked customer service. was shocked at the £25.00 per night parking charge.The hotel is tired and worn in desperate need of decoration and remodeling feels like was last pained... More 

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Angiep0ps, The team and I thank you for your recent feedback. I have today received your email following your recent stay with ourselves and shall be investigating the issues that you raised and respond accordingly later this week. I would like to note that during the festive period the hotel only runs entertainment up to 12 midnight with the exception... More 

Cork
Contributor
20 reviews 20 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 1 night while attending an event in the Brighton Centre. Staff very friendly & courteous, great for giving out any information I asked. The room was big, cosy & very warm. Granted maybe there was certain areas of the hotel that may have looked a bit tired and dated, it wouldn't deter me from staying there again! Definately... More 

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Nollaig G, Thank you for taking the time to provide the team and I with your feedback following your recent visit to the hotel. I trust that you enjoyed the event at the Brighton Centre and with it being only a short walk from the hotel, a bracing walk along the seafront does allow for you to start your evening... More 

Sheffield
2 reviews
4 of 5 stars Reviewed 1 week ago

The family room was large and comfortable. We enjoyed the sea view a lot and even though we could hear the traffic it didn't bother us. There was plenty of hot water and complimentary toiletries for a good soak in the bath. The staff were friendly too. Thank you for a great break in Brighton!

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Sandra W, The team and I were delighted to read that you enjoyed your recent stay here at the hotel and found your room to be large and comfortable. The Sea View Rooms come at a small supplement and are worth every penny - great way to enjoy Brighton from the comfort and warmth of your bedroom. The team and... More 

Redhill
Contributor
18 reviews 18 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice traditional hotel although a little tired and requires updating, hotel room didn't have a safe or fridge. Perfect location for us as we were going to watch Madness in concert which was fantastic. Check in was fine breakfast in the morning was ok, but the chairs were very knocked about stained and really need replacing. Food was ok, no... More 

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Sally V, The team and I thank you for your feedback - we had a few guests staying with us who were attending the Madness Concert and everyone appears to have had a great time! I thank you for your feedback and I will be sure to share this with the team and make amendments and changes where necessary. We... More 

Kent
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

Oh dear. Oh dear oh dear oh dear. Where do I start? The welcome wasn't - its a tatty looking facade that greets you albeit right on the sea front. It is listed as a 4 star hotel - as such I am used to being pampered a little and made to feel welcome and looked after by ALL the... More 

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

wafKent, The team and I would like to thank you for your recent review. I would like to apologise that you feel the hotel did not meet your expectations in meeting your 4 star criteria. The hotel was awarded its 4 star rating in May of this year for the 3 year running; this is something that we take great... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We had a shared Christmas Party here on Friday night and it was totally fantastic, every aspect of it was brilliant from the booking and dealing with Sophie at the beginning to the checking out on Saturday morning. The food was served hot and was exceptionally good, the service was totally outstanding, the rooms were lovely. Well done to all... More 

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Kirsten G, The team and I thank you for your feedback and we were delighted to read that you had a great time last week at your Christmas Party - the team and I all had a great time looking after you all! Sophie, I and the rest of the team look forward to welcoming you back next year! Merry... More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

What a disappointment, such a beautiful grand hotel on the outside, yet the inside was drab, and very much in need of a facelift. £199 for a room and breakfast was wrong...., stuck at the back of a warren of run down corridors, in need of decoration, and with wood that looks like a wannabee DIYer had had a go... More 

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

grimstar, The team and I thank your for your recent review. I was disappointed to read that you felt the hotel did not meet your expectations. I will be sure to share your feedback with the team and where necessary make any appropriate changes. I thank you for your feedback. Regards, Ms Kuldeep Badesha Operations Manager More 

Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Normally stay at the Grand or the Ship, and there is no way that the Mercure is in the same league.Clean but small rooms, with a very comfy big bed. The reception, bar and restaurant are tired and extremely over heated. We had to leave the restaurant to cool down as we felt unwell. Staff were very pleasant, but once... More 

Was this review helpful? Yes
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

gayguys4, The team and I thank you for your recent review. I would like to apologise that you feel that the hotel did not meet your expectations. The team and I were pleased to obtain our 4 star rating in May this year for the third year in a row. The hotel is more traditional that other hotels in the... More 

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Additional Information about Mercure Brighton Seafront Hotel

Address: 149 Kings Road, Brighton BN1 2PP, England
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Brighton Seafront Hotel 4*
Number of rooms: 116
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Also Known As:
Ramada Brighton
Brighton Ramada
Hotel Style:
#8 Luxury Hotel in Brighton
#10 On the Beach Hotel in Brighton

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