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Mercure Brighton Seafront Hotel

149 Kings Road, Brighton BN1 2PP, England
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Mercure Brighton Seafront Hotel
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Mercure Brighton Seafront Hotel
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1,033 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
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Northamptonshire
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed in Room 300 - One of the smallest rooms I've stayed in for ages! It was also very hot with no air circulation. You could open a window but when you wanted to close the curtains the window closed as well. No view (only a brick wall). A fan was supplied which I had to use (no doubt... More 

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Kat12350, I thank you for your feedback. I would like to apologise that you felt that the hotel did not meet your expectations and for any inconvenience that this may have caused to yourself. Regards, Ms Kuldeep Badesha Operations Manager More 

Coventry, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We have just returned from a good stay at this hotel. All the staff members I met were friendly and professional and our rooms clean and comfortable. We were at the back of the hotel in rooms facing into a central courtyard area.I would return to the Mercure but would definitely go for a room upgrade with sea view as... More 

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Mandy O, We thank you for your recent review. I was delighted to read that you enjoyed your stay and that you found all the team you encountered to be both friendly and professional. We look forward to welcoming you back to the hotel soon. Regards, Ms Kuldeep Badesha Operations Manager More 

Canterbury, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Very friendly staff, got a superb late deal (you always know it's superb as the manager has to check.) Room was clean with a lovely bathroom. In a great location for shops. The breakfast was lovely with a large choice & tea & coffee served to you. Staff were polite & food was topped up regularly.

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Msl6, The team and I thank you for taking time to provide us with your online review. The hotel has a range of deals that run throughout the year and there are some great savings to be made online - always something out there for a bargain lover! I thank you for your great feedback regarding the team that you... More 

Belfast, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here for 2 nights over the weekend and caught up with some friends based in the south of England who were also staying here. The rooms were nice but the lack of air conditioning was a big let-down, it was impossible to sleep in the heat. There was a fan provided but it didn't help... More 

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GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

MerryMackM, We thank you for your recent review. I will be sure to share this with all the team esp. the night team. The hotel has a strict noise policy and should be get complaints from neighbouring guests then we have to bring this to your attention; should the noise continue then we do have an eviction policy that we... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The room is ok. The bed was really nice. Got disturb 3 times in the morning by housekeeping to check what time we were gonna leave the room . When I told the reception no even one excuse just " I will tell them not to do it again". What a GREAT answer !!!

Was this review helpful? Yes 2
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Annamouche, The team and I thank you for your feedback and I would like to apologise that you felt that the hotel did not meet your expectations and for any inconvenience that this may have caused to yourself. I will be sure to share your feedback with the team esp. the Housekeeping Department and I would like to apologise for... More 

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London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband, daughter and I booked a special rate as we were coming down for her graduation and got a great deal! We were lucky enough to park right outside the front door which was convenient and worth every penny of the overnight parking charge as we were able to leave it there until after the graduation ceremony the next... More 

Was this review helpful? Yes 1
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

DeniseST1, We thank you for your feedback and massive congratulations on your daughter's graduation - what a special day this was for you all. I was delighted to read that you all enjoyed your stay and found all the team to be pleasant and professional. It was our pleasure to look after you all during this time and we look... More 

London, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited this hotel last week. It was in an ideal spot away from the busy area but within walking distance. The staff were really helpful and polite. The only thing that let's this down is that it's getting a bit shabby and needs a good refurbishment. My room was adequate and comfortable.

Was this review helpful? Yes
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Paul S, The team and I thank you for your feedback. As situated along the seafront the hotel is indeed in the ideal location to enjoy all the local attractions. I was delighted to read that all the team that you encountered where friendly and professional; we pride ourselves in delivering a first class service to all our guests! I... More 

Ballingarry
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was quite a revelation; slightly faded glory but nevertheless an imposing building - some decor could do with renewing. However great service, good food in restaurant from a very friendly and helpful Hungarian waiter. Room with balcony overlooking the front was fantastic!! breakfast in room - eaten on balcony was superb, poached eggs, bacon, sausage etc all hot... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Tansey2014, The team and I thank you for your review. The hotel launched the new menu in June this year and the feedback that we have received has been very positive; the chef will be delighted to know that you love his new menu. The team pride themselves on the first class service that they deliver and I will be... More 

Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for a night whilst away on a team building exercise, and was shocked at the state of the rooms. All around the windows were cracked, the wind was battering the windows and they didn't feel totally secure, and it just felt damp and dirty. The bathroom was tiny, but just for me it was fine. The shower was... More 

Was this review helpful? Yes 1
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

Linzi30, The team and I thank you for your feedback. I would like to apologise that you felt that the hotel did not meet your expectations and for any inconvenience that this may have caused to yourself. I will be sure to share your feedback with the team. Regards, Ms Kuldeep Badesha Operations Manager More 

derby
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this for Husbands birthday. 4th/5th June. When we arrived reception staff were friendly and pleasant. When we found our room at first I thought well you get what you pay for...only this was £157 for 2 nights...when we entered the heat knocked us for six!! No air at all...went to the window and it was locked!! And had... More 

Was this review helpful? Yes 1
GMBrighton, Manager at Mercure Brighton Seafront Hotel, responded to this review

katykuckoo, The team and I thank you for your feedback. I was disappointed to read that you felt that the hotel did not meet your expectations and for any inconvenience that this may have caused to yourself. We thank you for your feedback. Regards, Ms Kuldeep Badesha Operations Manager More 

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