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Umi Brighton Hotel

64 Kings Road, Brighton BN1 1NA, England
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Umi Brighton Hotel
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Ranked #20 of 45 Hotels in Brighton
A recent review
4 of 5 stars reviewed 3 days ago
Helen_D_4562014 Bath, United Kingdom
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977 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bath, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The location and price (I stayed in a basic double room) were great for me during my 4 night stay at Umi hotel. The room was clean, with desk space, comfy bed, adequate power sockets, TV and good ensuite facilities. The only storage available was a small wardrobe with hangers, where the towels were also stored, but for a single... More 

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Fab location and friendly reception! That's about it for positive comments. This building is grade II listed and as such the single glazed sache windows provide no sound or heat insulation. When I say it's loud outside with passing pedestrians I truly mean it! Plus the hostel opposite with its large roof terrace which occupied a large male group didn't... More 

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UmiBrighton, Manager at Umi Brighton Hotel, responded to this review

Dear Madam Please accept my sincere apologies, you didnt enjoy your stay here with us at Umi Brighton. Your review is quite accurate in stating our location can be noisy, being we are right in the centre of Brighton and being a listed building we are restricted on what we are able to do with parts of the building -... More 

Travelers are raving about these Brighton hotels

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Spent one night here and would never return. Room appears to have been recently updated but the best thing they could have done was sound proof rooms better you can hear absolutely everything. We were kept awake by people talking shouting banging walking from all over the building, this went on till 7 in the morning. Venetian blind in room... More 

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UmiBrighton, Manager at Umi Brighton Hotel, responded to this review

Dear Sir Im not even going to try and defend your review, we clearly got it wrong on this occasion and please accept my sincere apologies I would need to know some more detail and what Duty manager dealt with your issues and what if any compensation you were given when bringing it to their attention. I look forward to... More 

Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here mid week on business It cost £205.00 for 1 night,looking at the web site I assumed this place was a boutique hotel. How wrong I was.! When I arrived the reception was in turmoil I had to ask if I could check in after 15 mins. I was given a room on the fifth floor unfortunately one of... More 

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UmiBrighton, Manager at Umi Brighton Hotel, responded to this review

Dear Sir Please accept my sincere apologies, we only had 1 lift in working order during your stay. You are quite right the second lift doesn't go as far as the 5th floor and the team have been instructed to offer assistance to anyone appearing to need it with their luggage to the higher floor - this service clearly wasn't... More 

London
Top Contributor
88 reviews 88 reviews
20 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 1 week ago

Short review here - UMI offered a great deal for an overnight stay and we were fortunate enough to have a room with a sea view. The building is a not a new build high tech affair, which is fine, but you will get the odd creaking floorboards etc. God quality linen and towels, friendly and helpful staff in our... More 

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UmiBrighton, Manager at Umi Brighton Hotel, responded to this review

Dear Sir Thank you for taking the time to feed back on our hotel following your recent stay, which is much appreciated. I hope other potential guests will find it useful Thank you once again Management More 

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a bit of a shock walking into this hotel, the entrance was quite hard to get into with luggage (revolving door)! It was clean but very basic, we were staying here (group of 8-10 girls) for my best friend's 50th Birthday and we had to book last minute as another hotel had let us down! I was told that... More 

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UmiBrighton, General Manager at Umi Brighton Hotel, responded to this review

Dear Madam Please accept my sincere apologies you were not impressed with your recent stay. Your quite right, revolving doors with luggage is by no means easy, but being on the seafront and like all other sea facing hotels we do have to have revolving doors, as the elements from the sea make it very difficult to pull doors open... More 

London, United Kingdom
Top Contributor
101 reviews 101 reviews
32 hotel reviews
97 helpful votes 97 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked for two nights as a last minute getaway. Booked executive seaward facing room. First impressions. Lots of rough clientele Staff OK but nothing good about the service. Hotel is very dated, the doors jammed and a burly guy had to help me and another guest get in the hotel. One lift not working The other lift creaking and falling... More 

Was this review helpful? Yes 1
UmiBrighton, Manager at Umi Brighton Hotel, responded to this review

A very disappointing review and somewhat inaccurate Hotel was built in 1800s, which is a period listed building to be appreciated and does not mean dated.?? We do have one lift currently under essential health and safety works, but the other lift is working to full capacity and there is nothing about this lift that could be described as 'falling... More 

Oxford, United Kingdom
Top Contributor
110 reviews 110 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed midweek as part of a deal and found this hotel clean, staff very pleasant on contact. The breakfast was self service, but excellent. Restaurant staff were attentive and kept checking and stirring food where necessary and unlike some buffets, the food remained hot and lovely because of this. We had a standard room which was small but bijou.... More 

Was this review helpful? Yes 1
UmiBrighton, Manager at Umi Brighton Hotel, responded to this review

Dear Guests Thank you for taking the time to post a review on Trip Advisor and for your kind comments and feed back on our restaurant. It takes careful management when doing a buffet hot breakfast and great to see all the hard efforts of the restaurant staff is paying off Thank you once again GM More 

Los Angeles, California
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has the feeling of a majestic old Brighton seafront hotel fallen on bad times. But the Umi management have taken that and made it an inexpensive jewel right in the heart of what makes Brighton tick in these more modern times. First and foremost, it is a great value, with a wonderful room and a white water peak... More 

Was this review helpful? Yes 2
UmiBrighton, Manager at Umi Brighton Hotel, responded to this review

Dear Sir Thank you for your lovely review and for recognising what we have done here at Umi. Your wonderful comments and feed back are much appreciated and hope you will visit us again when next in the Uk Kind Regards All at Umi More 

SURREY
Contributor
15 reviews 15 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked a 1 night stay, Sunday - upgraded to second floor sea view room - spectacular!!! Reservations staff efficient, polite, enthusiastic and very helpful when booking and reception staff courteous and knowledgeable - excellent customer service!!! Parked in local NCP as hotel has discount rate for guests. Breakfast hot or continental including adding extra value for money! I am recommending... More 

Was this review helpful? Yes 1
UmiBrighton, Manager at Umi Brighton Hotel, responded to this review

Dear Guest Many Thanks for your great review and feedback. I believe Matthew was the reservation agent in question, he remembers you booking and staying and was delighted you enjoyed your stay. We look forward to welcoming you back to Umi in the near future Thank you GM More 

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