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All 44 Brighton hotels

Hilton Brighton Metropole

4.0 of 5 Hotel   |   Kings Road, Brighton BN1 2FU, England
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Ranked #29 of 44 hotels in Brighton
A recent review
4 of 5 stars reviewed 2 days ago
Zeynep D
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2,001 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (440)
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English first
London, England, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

We stayed in a double room for 1 night on the saturday of August bank holiday weekend this year, and paid £235 for it, expecting a nice comfortable room. What we got was a small room, with stained carpets, really old bathware with chipped enamel and old fixed head shower. The bed was uncomfortable and there was no mini bar.... More

Was this review helpful? Yes 1
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I was sorry to read of your disappointing stay. I have discussed your feedback with my Rooms Divisions Manager, I am sorry that you were given an unacceptable impression. Please accept my apologies for the shortcomings experienced on this occasion and rest assured that your feedback will be shared... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at Hilton Metropol Brighton last weekend. It was my second stay at this hotel .It's an old, big and busy hotel but very well maintained . The staff was friendly and helpful. Our room was small but very modern and spotless. The bed was very comfortable.The pool was ok but a bit small for the size of the... More

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. Thank you for your very genuine comments and feedback which are gratefully received. I do hope that we will have the pleasure of welcoming you back with us in the future. Regards Howard More

london
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the hilton for 1 night on Sunday, having read previous reviews was a little worried. Shouldn't have been, hotel and staff were wonderful, it is an old hotel, but we never saw anything that made us feel it wasn't good. All the corridors were clean, our room was spotless and adequate in size for two people, we... More

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. It is always a pleasure to read our team have provided you a wonderful experience and service. Once again, thank you for your positive comments and we look forward to welcoming you back in the near future. Regards Howard More

London
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I booked this hotel as a special treat and I was so very disappointed. I'll start with a sort of positive...the bar is very nice, with great staff, sadly those staff can't mix decent drinks. The room we stayed in was appalling. Horrible stains in the carpet, creaky bed, stiflingly hot, chips in the bath enamel, dreary worn out decor.... More

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I was pleased to read that you enjoyed all aspects of your stay with us, and that you found all team member’s you came in contact with friendly and helpful. I would also like to say the hotel will be starting another phase of it's bedroom renovations which will... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here on 25th August in room 273 On entering the hotel lots of rips on the carpet ,then I used the toilets in reception and they were dirty but then there was a used syringe on the floor that my little girl nearly grabbed these toilets had not been checked for hours, got in the lift and no lights... More

Was this review helpful? Yes 2
London
Top Contributor
60 reviews 60 reviews
45 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Whilst very well located this hotel desperately needs some updating, it is a plus having an underground card park which is tight but not a problem. The common areas within the hotel are nice enough but the hallways upstairs are very tired as was our room itself - it has the feeling of a fallen gem badly neglected and for... More

Was this review helpful? Yes 1
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I was very sorry to see that we had failed to meet your expectations in certain areas, I can confirm the hotel will continue to refurbish more of its bedrooms in 2014 /2015. However I would like thank you for your very positive feedback on the team with in... More

Gorleston-on-Sea, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel advertises private parking which is rare in Brighton. I checked the facilities and accessibility by phone. On arrival we were unable to get into the underground car park. The barrier would not open. Cars were trying to leave this car park through the entrance. There was no response from the communication system at the barrier. When we finally... More

Was this review helpful? Yes 1
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. Unfortunately, we did experience a fault with our parking barrier during the time of your visit and although this matter has now been resolved, I do apologise for any inconvenience you experienced as a result. I can also confirm that at the entrance to the car park there is... More

leeds
Contributor
16 reviews 16 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here with my mum to celebrate my 40th birthday. The location is central we had a bit of difficulty finding the car park for future reference if you are coming from the pier take a right before at the lights before you reach the hotel and take a first left signposted Sussex house car park is directly underneath.... More

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I am delighted to read you enjoyed all aspects of your stay, and that you found all of our team members helpful & friendly. As you say the hotel is in an ideal location, and makes it a great base to explore all the attractions Brighton has to offer.... More

London, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago NEW

Well, its a Hilton but this hotel has no class. First thing is the rooms are tiny. I booked a seaview double room, described as having a sofa bed as well as double bed. Meaning that i would have some space, there was no sofa bed, therefore the room was frankly absurdly small for the price. When i explained to... More

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I am sorry to read that you were disappointed with all aspects of your stay with us, due to the age and style of our hotel our bedrooms do come in all different shapes and sizes. I can confirm that not all of our Double deluxe sea views come... More

Senior Contributor
33 reviews 33 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Good location and should be grand but the Hilton feels impersonal, is not well looked after and provided a very unrelaxing stay. The staff don't speak English well, the room was poky, windows were dirty, shower had 2 settings: too hot or scalding, shower curtain was tatty plastic and rubbish remained on the main staircase for the whole of our... More

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I am sorry that we failed to meet your expectations on your visit, your comments regarding the temperature of the shower has been shared with our Chief Engineer, your comments in regards to the cleanliness of the public areas has been shared with our Rooms Divisions Manager to address... More

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Hotel Summarization (Beta)

What travelers say

  • Sea view(74)
  • Very good(56)
  • Car park(27)
  • Air conditioning(21)
  • Public area(15)
  • Swimming pool(13)
  • Great location(10)
  • Next morning(9)
  • Reception staff(8)
  • Dining room(6)

Additional Information about Hilton Brighton Metropole

Address: Kings Road, Brighton BN1 2FU, England
Phone Number:
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Brighton Metropole 4*
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Also Known As:
Hilton Brighton Metropole Hotel Brighton
Brighton Metropole

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Brighton #9 Luxury Hotel in Brighton #11 On the Beach Hotel in Brighton
Hotel Class
Official Description (provided by the hotel)
Explore vibrant Brighton from the beachfront Hilton Brighton Metropole hotel, the South of England's largest residential conference centre. Pamper yourself in The Metropole Spa, swim laps in the heated indoor pool, relax in the sauna or work out in the gym. Explore Brighton attractions like the Royal Pavilion and The Lanes shopping area or visit the city’s vast array of bars, restaurants and nightclubs.Enjoy sea views as you savour à la carte dining in the Windsor Restaurant or unwind with a cocktail or light meal on the sun terrace of the Metropole Bar & Lounge. Host an event in one of 28 meeting rooms and 9 exhibition halls, most with wireless internet access. The hotel is conveniently located just 30 minutes from London Gatwick Airport, and less than an hour by train from Central London, making it the ideal choice for international conferences and events. From Hilton Guest Rooms to Suites, all rooms at the Hilton Brighton Metropole hotel have high-speed internet access. Step up to a Deluxe Room or Suite for extra space. ... more   less 
Number of rooms
340

Questions & Answers

Questions? Get answers from Hilton Brighton Metropole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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