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Hilton Brighton Metropole

Hotel website
Kings Road, Brighton BN1 2FU, England
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Hilton Brighton Metropole
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Hilton Brighton Metropole
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2,390 reviews from our community

Traveler rating
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    608
    427
    330
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558
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (538)
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  • All months
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    (528)
  • Jun-Aug only
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London, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for just a night for a short break. Check in was slow, but staff polite and friendly. We loved the interior design of the old grand hotel, especially walking down the massive staircases. Our room was spacious with separate beds for our two sons, and a bathroom with bath and two sinks. We went out for dinner,... More 

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Reading, United Kingdom
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

Well my 1 star rating reflects how terrible the room was we checked in to. The carpet was filthy there was no way I would have walked on it without shoes, desk at the end of the room which ran the full length with a old office swivel chair, no bath just a not very nice small shower room, peeling... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I decided to book a weekend away down in Brighton and thought I'd stick with the Hilton as I have had positive experiences before. My requirement was for it to be central with an onsite spa. I arrived mid evening on the Friday and had to wait 10 minutes to check in, which was disappointing. The room I had was... More 

Was this review helpful? Yes 1
Altrincham, United Kingdom
Top Contributor
202 reviews 202 reviews
25 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Hilton Brighton is a nice hotel. The bar and the restaurant are particularly welcoming and breakfast overlooking the beach is particularly pleasant. The rooms are fine and not too noisy considering the size of the place. The stunning thing was the length of time it took to check in. It wasn't the wait for a receptionist, it was the... More 

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Uckfield, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We have stayed here many times and I have to say that the staff are very good. But just lately the place looks like its in need of tender loving care and a management team that wants to win. The rooms are not special enough but breakfast in the restaurant does enhance the experience. We like staying here for its... More 

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SaschaKoehler, General Manager at Hilton Brighton Metropole, responded to this review

Dear Ambrose48, Thank you for taking the time to add your review to Trip-Advisor. I am pleased to confirm that the refurbishment programme of 180 bed rooms has been started, and is due to finish towards the end of April. I am please to read your positive comments on our team members. I do hope that we will have the... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed in this ageing hotel last weekend, never agin. The hotel is in need of huge amounts of investment to bring up-to-date. We stayed in one of the pricer rooms with a sea view, sadly the room was dreadful. The bathroom was badly fitted, the shower leaked, bare wires were on display under the sinks, the windows in the bathroom... More 

Was this review helpful? Yes 1
Nicosia, Cyprus
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

1) We arrived very late at night and it took 20 minutes for the staff at the reception to check us in. I had made the reservation week ago prior to my arrival 2) Firstly, we were allocated a smokers' room (although we do NOT smoke) at the back of the hotel and the room was indeed a disgrace 3)... More 

Was this review helpful? Yes 1
SaschaKoehler, General Manager at Hilton Brighton Metropole, responded to this review

Dear TINOS P Thank you for taking the time to add your review to Trip-Advisor. I would like to apologies that you experienced several inefficiencies during your stay with us and your expectations were not met. I can confirm that 180 of the hotels bed rooms are under refurbishment at this moment in time, but please accept my unreserved apologies... More 

Norfolk, United Kingdom
Top Contributor
65 reviews 65 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this through a well known website and secured a good deal. This was enhanced further on check in where we were upgraded to a super deluxe with a sea view. The room was quite well appointed with a comfortable bed and the usual tea, coffee etc and bathroom accessories. However a couple of niggles, why do you have pay... More 

Was this review helpful? Yes
SaschaKoehler, General Manager at Hilton Brighton Metropole, responded to this review

Dear BandKNorfolk, Thank you for taking the time to add your review to Trip-Advisor. In regards to the Internet not being complimentary, unfortunately the agreement is a national one for Hilton Hotels set by Head Office and not at hotel level, however I can confirm that from August 2015 complimentary Internet will be offered to all HHonors guests. I was... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed in many decent hotels all over the world from 5* all inclusive in Caribbean to b&b in Bournemouth , so I have a wide range of experience , this is actually my first ever trip advisor review , the way I felt about this hilton prompted me to post . When I first booked I emailed the... More 

Was this review helpful? Yes 1
Damian M, Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer Thank you for taking the time to add your review. I was pleased to read that we were able to make your husbands stay and birthday a real treat for the both of you. I will pass your comments onto all the team members here. We look forward to welcoming you back to the hotel in the near... More 

Hotel Review Summarization

What travelers say

  • Sea view(52)
  • Very good(34)
  • Car park(15)
  • Air conditioning(15)
  • Public area(11)
  • Swimming pool(9)
  • Very nice(5)
  • Dining room(4)
  • Reception staff(4)
  • Next morning(4)
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