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Hilton Brighton Metropole

4.0 of 5 Kings Road, Brighton BN1 2FU, England
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Hilton Brighton Metropole
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Hilton Brighton Metropole
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2,179 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chelmsford, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

I stayed a Sunday here with a friend. After some misunderstanding with the front desk he finally checked us in and said it was an "upgraded" room because of my HHonors gold status. The room was extremely tiny and smelled mold. After complaining to him he acted surprised saying it was "one of the best rooms" he could offer. He... More

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welwyn
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

WE booked this hotel for a short break at Brighton. The noticeable element was the quality of service by all the staff. The room deal was good, but the total cost of the weekend soon mounted, beware. The rooms were good but nowadays quality rooms overseas are far better that this. They need updating.

Review collected in partnership with Hilton Hotels & Resorts

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Beckenham
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a great weekend break,got a very warm welcome and was offered an upgrade to a sea view which we took and the room was great very clean and tidy nice large and comfortable bed.room had air con and heating tea and coffee making facility's,bath and shower with all toiletrys.

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. Thank you for your very genuine comments and feedback which are gratefully received, I am delighted to read you enjoyed all aspects of your stay with us. I do hope that we will have the pleasure of welcoming you back with us. Regards Howard More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here back in October and booked using Hilton's public sector worker website at a discounted rate. I attended for a conference and the facilities for this were fantastic. The actual hotel side is not quite as good. Communal areas are lovely and the breakfast had a great selection of hot and cold food with lovely view out to... More

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I was delighted to read that you and found our team to be friendly and helpful throughout your stay with us, and you enjoyed our famous Hilton Breakfast. The hotel as you say has a great location and makes it a great base from which to explore the local... More

Corby, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed one night at the Hilton, yes the hotel is tired in places and could probably do with some redecoration, but it was certainly clean. The room was larger than average and quiet Great location, the staff were very friendly and helpful.

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I am delighted you enjoyed your stay with us, and found the team members you came in to contact with helpful and friendly. I do hope we will see you returning in the near future. Regards Howard More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Stayed here for a large corporate conference, hotel is old and rooms in desperate need of refresh. Dirty sticky carpets, windows so dirty I couldn't tell the weather outside, water pressure in the shower makes washing a challenge and aircon not working making the room temperature tropical and you wake up with pounding head. We had both lunch and dinner... More

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I was very sorry to see that we had failed to meet your expectations in certain areas. Your feedback has been discussed with the relevant members of my team. I would like to apologise for the standard and cleanliness of your room. I can confirm the hotel will be... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for a weekend in a single room on the second floor. Bad things: room was v hot even though radiator wasn't on and the cold water was warm making it undrinkable. Good things:the staff were just lovely, friendly and helpful. The hotel was clean, its in a great location and the breakfast was excellent. I would definitely go back... More

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. Please accept my apologies for the disappointment in certain aspects of your stay, your feedback has been shared with my Chief Engineer and his team to investigate. I do hope that we will have the pleasure of welcoming you back with us. Regards Howard More

Shepperton, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The Brighton Metropole Hotel is a lovely classically styled seaside hotel. From check in to check out the hotel staff respected me as a Hilton Honors member. I was given the only single room with a sea view. The hotel pool in the basement is a lovely way to relax, it was warm & spotlessly clean. If you are staying... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I am delighted you enjoyed your stay with us, and that you found our team to be friendly and helpful throughout your stay. I do hope we will see you returning in the near future. Regards Howard More

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had one of the hotels cheaper double rooms as we wanted to be in the area the following morning for a 10K street run. The room was lovely and the hotel was just out of this world, real quality. All the staff spoke when they walked by and the man on the desk could not do enough for you.... More

Was this review helpful? Yes 1
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I am delighted you enjoyed all aspects of your stay with us. It is always a pleasure to read when our guests find our team to be friendly and helpful during their stay. I look forward to you returning in the near future. Regards Howard More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

stayed for three nights and enjoyed every minute of it, as waking up next to the sea is really relaxing. would stay again although needs a bit refurbish. staff is attentive and would do everything to make fulfill your requirements.

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I am delighted to read that you found all team members that you came in to contact with during your stay friendly and attentive. I would also like to confirm the hotel will be starting another phase of its bedroom renovations at the end of the year which will... More

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Hotel Summarization (Beta)

What travelers say

  • Sea view(65)
  • Very good(47)
  • Car park(23)
  • Air conditioning(18)
  • Public area(14)
  • Swimming pool(12)
  • Great location(7)
  • Dining room(6)
  • Next morning(6)
  • Reception staff(5)

Additional Information about Hilton Brighton Metropole

Address: Kings Road, Brighton BN1 2FU, England
Phone Number:
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Brighton Metropole 4*
Number of rooms: 340
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Also Known As:
Hilton Brighton Metropole Hotel Brighton
Brighton Metropole

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