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All 45 Brighton hotels

Hilton Brighton Metropole

4.0 of 5 Hotel   |   Kings Road, Brighton BN1 2FU, England
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46%
Ranked #32 of 45 Hotels in Brighton
A recent review
4 of 5 stars reviewed 4 days ago
JHW66 Milton Keynes, United Kingdom
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2,055 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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brecon
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed yesterday NEW

I booked a four night break here at nearly a £100 a night - excluding breakfast. I had a room the size of a cupboard,and a window that would open only a few inches. I looked over a flat lead roof and directly into the window of someone opposite. I couldn't see the sky leave alone the sea. When I... More

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Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is Victorian spendor right onthe seafront. 1 min walk form the Brighton centre and beach. Easy walkind distance for most from pier, big wheel, lanes, pavillion etc so top marks for location. Busy seafront road outside. The pubic areas have all period features - chandeliers, high ceilings, a spendid staircase etc and fee special. there is a nivce... More

Was this review helpful? Yes 1
FacilitiesRobEmery, Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. The location of the hotel makes it easy to explore and visit all that Brighton has to offer, however i am pleased that you could enjoy some of your time using our facilities in Livingwell. It is always a pleasure to read that you enjoyed the grandeur of our... More

Solihull, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here at the end of August for 3 nights in a double deluxe room with seaview & balcony. There was no sofa bed but didn't really need one so that wasn't a problem, the mirror was tarnished and there were stains which looked like the shower cubicle may be leaking, but all in all no complaints about the... More

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FacilitiesRobEmery, Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. Please be assured that I have discussed your feedback with the relevant members of my team and assure you further that the level of service one would expect will be restored. As a hotel we constantly strive to refurbish our rooms on a monthly basis and we start the... More

London
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here by accident. We left our friends' home after midnight only to find the A23 to London closed!! So we had no choice but to drive back to Brighton and look for somewhere to spend the night. We went to two other hotels but they were fully booked or shut for the night. So we... More

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HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I am delighted to read you enjoyed all aspects of your stay, and that you found all of our team members helpful & friendly. Once again, thank you for your feedback and I look forward to welcoming you back to the hotel in the near future Regards Howard More

Yeovil
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for tow nights on a business trip and must say I quite enjoyed it. The staff were friendly upon arrival, the hotel felt grand and most importantly clean. My room was on the 6th floor, it was large, airy, quiet, good facilities, nice bathroom, clean and comfortable bed. I looked in a couple of other rooms which... More

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HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. The hotel’s location of the hotel makes it easy to explore and visit all that Brighton has to offer. I was pleased to read you and your family took the time to enjoy our leisure facilities during your stay with us. It is always a pleasure to read that... More

San Juan, null, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Booked one bed suite, room OK- but needs urgent refurb and TLC. Checking was easy and quick - Bar and breakfast areas pretty good. View from front of hotel great. Would not pay to stay in basic rooms given the TLC the one bed suite needed.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. The hotel will be starting another phase of bedroom renovations which will be carried through to 2015 and this will see some of our older bedrooms & bathrooms being added to the programme. Once again, thank you for your feedback, and I look forward to having the opportunity of... More

Contributor
17 reviews 17 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here during my birthday weekend with my partner, and being the Hilton I was expecting a certain level of quality, particularly for the prices charged. First impressions weren't great when checking in, as the member of staff I was waiting for said he had to do something and would be with me shortly. Five minutes after of me... More

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HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I was so sorry to read of your disappointment regarding your stay with us, and that the attitude of some members of my team may have marred your stay with us. Please be assured that I have discussed your feedback with the relevant members of my team and assure... More

1 review
1 of 5 stars Reviewed 1 week ago

Sadly the Brighton metropole should not carry the name hilton before it. If you have stayed in hilton hotels before you will find this one is sadly lacking in every department. Rooms dirty walls, tired old and not well maintained. Over due a refit- cracked and damaged walls mirrors and even TVs see pics.. Service is appalling, odd one or... More

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Redditch, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for a long bank holiday weekend, will keep this short as I could go on and on.... Check in at this hotel is from 3pm we went to check in a 5.30pm there was only one member of staff on the front desk on Bank Holiday weekend we joined the queue...finally it was our turn this was the slowest... More

Was this review helpful? Yes
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. I was disappointed to read that you experienced several inefficiencies during your stay with us. I would also like to offer my apologise for the delayed service you received upon your check in, this certainly is not the standards we are striving to achieve your comments have been shared... More

luton
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

This is my fourth visit to the Hilton metropole, and my last. When we stayed a few years ago we had a old style suite which was really lovely, since then I think that they have done a poor refurbishment of the rooms. Modernising the rooms was a big mistake. Before the rooms were full of character much like the... More

Was this review helpful? Yes 3
HowardLewis-GM, General Manager at Hilton Brighton Metropole, responded to this review

Dear Reviewer, Thank you taking the time to add your review. Please accept my apologies for any disappointment during your recent stay. My Director of Operations Damian Meadows would very much welcome the chance to discuss your stays with him, please could you email him a contact number and a suitable date and time for him to get in contact... More

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Hotel Summarization (Beta)

What travelers say

  • Sea view(71)
  • Very good(52)
  • Car park(26)
  • Air conditioning(21)
  • Public area(15)
  • Swimming pool(12)
  • Great location(8)
  • Reception staff(8)
  • Mini bar(6)
  • Dining room(6)

Additional Information about Hilton Brighton Metropole

Address: Kings Road, Brighton BN1 2FU, England
Phone Number:
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Brighton Metropole 4*
Number of rooms: 340
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Also Known As:
Hilton Brighton Metropole Hotel Brighton
Brighton Metropole

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