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The White Swan

31 High Street | The Square, Swanage BH19 2LT, England
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61 Reviews from our TripAdvisor Community

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Traveler rating
    14
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    9
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6
37
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (9)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (7)
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The owners should be ashamed of themselves. A stinking, dirty, noisy hole of a pub..... Do not stay here or eat here, under any circumstances. The overwhelming stench of urine as we were shown to our rooms told us enough, but there was nowhere else available. Very loud music, constant swearing and drunken behaviour kept me and my 13 year... More 

Was this review helpful? Yes 2
Bedford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The White Swan is perfectly placed for a stay in Swanage. We parked up in pub car park on Friday & didn't touch car again till we left on Sunday. It's a very busy pub & popular with locals as well as visitors. It's very clean with a lovely atmosphere. Our room (no 5) had just what we needed, bed,... More 

Was this review helpful? Yes 1
Solihull, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A typical tourist-route 'production line' pub, where they have so many people through the doors, they don't really care if you're happy or not. The food was overpriced (as is everything in Swanage, though for the same money, it's possible to get a much better meal and far better service at the Ship just down the road). The food was... More 

Was this review helpful? Yes 2
Zoe M, Manager at The White Swan, responded to this review

Thank you for your review and comments. During the summer months in Swanage especially Carnival weeks, regatta and festivals we are a very busy centrally located establishment, with a 30 seater restaurant at the back. It is possible to access the garden using a side entrance which should be used so as not to walk past our diners. Cutlery is... More 

Travelers are raving about these Swanage hotels

Hampshire, England
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We always have trouble getting a b&b for a couple of nights for Swanage carnival so we decided to try a pub and this one had accommodation. Having a little one, we were worried that it would be noisy but figured we'd be so tired with active days that we'd sleep through anything! However, the noise on the first night... More 

Was this review helpful? Yes
Zoe M, Manager at The White Swan, responded to this review

Thank you for your review and comments. The pub is centrally located in a very busy holiday town and we cannot be responsible for the outside noise. We are a music pub at the weekends and they play until 11ish. As its Swanage Town carnival it is far more noisy than usual and the other weeks of the year are... More 

Aberystwyth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 23, 2015

If you are thinking of staying here - please don't if you value your sanity. We were kept awake until 3.40 am on the first night by drunken youths shouting and singing outside, and the obscenities were appalling. The other three nights were not much better. The bed was comfortable - but that is useless if you can't sleep! There... More 

Was this review helpful? Yes 1
Zoe M, Manager at The White Swan, responded to this review

Thank you for your review and comments. Our pub is located in the middle of a very busy seaside town and also in high season it is full of tourists we are not resposible for the noise outside our establishment. Each morning a cold buffet is set out and a full english breakfast menu is available at each table. The... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 30, 2015 via mobile

Found this place for something to eat. Looked lovely and inviting so we set up in the beer garden and ordered our food. After ordering a young tattooed barmaid ran out into the garden yelling to a group of guys opposite us that the chef had chopped his finger off!! This turned our stomachs and went straight to the bar... More 

Was this review helpful? Yes 1
Zoe M, Owner at The White Swan, responded to this review

Thank you for taking the time to write your review, your comments are very much valued. I would like to personally apologize for the series of unfortunate incidences in which you decided to make the choice on having your food order refunded! Since you wrote to us we have looked into the issues raised & the member staff is no... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 26, 2015

Nicely furnished inside and has a nice beer garden, warm engaging staff I would use this pub as a local if I lived close by, I have not tried the food but the drink was OK. A lot of the pubs look a bit grim but you should be OK with this one.

Was this review helpful? Yes
Zoe M, Manager at The White Swan, responded to this review

Thank you for your comments regarding the enjoyable visit we value your reviews and hope to see you soon again . More 

Southampton, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 6, 2015 via mobile

BBQ food cooked and served outside is top notch proper meaty burgers with rocket salad & balsamic vinegar (get the gist) and a very generous mackerel salad, all reasonably priced and cheerfully served.... However, food from the bar is extortionately priced so choose your lunch option carefully, not sure the bar star staff enjoy their work! Nuff said!

Was this review helpful? Yes 1
Zoe M, Manager at The White Swan, responded to this review

I would like to personally thank you for taking the time to write your kind comments on reviewing the BBQ food you had whilst at the pub, In regards to your opinion on the bar staff, we value our customers views but since reading your review we have taken management strategies with our staff, When you re-visit you will be... More 

Haywards Heath, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 3, 2015

Ate here last week. Kids had chicken nuggets and chips. The chicken was 100% chicken breast (not reformed) so that was good. But they did complain they tasted fishy. I guess they deep-fried them in the same oil they use for fish. I had a whole Cajun chicken breast. Meat was dry and simply dusted with cajun spices out of... More 

Was this review helpful? Yes
Zoe M, Owner at The White Swan, responded to this review

Thank you for taking the time to write your review. We are very sorry you was not 100% satisfied with your food order but we continually strive for excellence by improving our restaurant from having customer reviews like yours. We hope you revisit soon More 

Bo'ness, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed May 12, 2015

Visited here last weekend with friends. Started off well, the waitresses we coping very well in what was to be very awkward circumstances for everyone. A male employee, who was older, appeared on the scene and was certainly not sober! Made our experience awful especially when we had finished our mains he came over to the table and after asking... More 

Was this review helpful? Yes 5
Zoe M, Owner at The White Swan, responded to this review

Thank you for your comments regarding your recent stay. We are deeply sorry you did not have an enjoyable visit but there are times when our guests may experience less than acceptable service or perceived value for their money. Please accept our sincere apologies for the service that was provided We have also recently changed the stockist off our meats... More 

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