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The Pines Hotel

Certificate of Excellence
34-36 Burlington Road, Swanage BH19 1LT , England
Hotel amenities
The Pines Hotel
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Ranked #1 of 6 Hotels in Swanage
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Tottontraveler New Forest
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264 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Forest
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel's stunning location on the cliffs overlooking Swanage bay, certainly was the highlight of our stay. We had a room overlooking the sea, which was clean and tidy. We also had an evening meal in the restaurant, food quality was excellent although perhaps the service was a little too efficient with no break between courses so it seemed a... More 

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Great Bookham, United Kingdom
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for four nights recently and were completely satisfied. We had a marvellous room with a balcony overlooking the bay, our other window overlooked Ballard Down - all very comfortable, nice chairs plus a coffee table, lots of space for cloths and plenty of plugs to charge phone, toothbrush etc. Free wi-fi throughout, which was very quick. I noticed... More 

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Holwell, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Worst experience and lunch I have ever had at a restaurant ... seated at 1.15 and ordered 4 carvery meals ( choice or turkey / beef / lamb). Eat our starters and went to get the carvery only to be shown a miserable selection or leftovers and the staff telling us this was all that was left !! The waiter... More 

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St Austell, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at the Pines hotel this week for 2 nights. The staff were all friendly and helpful. My room was smart and clean. I eat in the restaurant 1 of the nights of my stay and was impressed with the quality of my food and the service, the stunning views out off the restaurant windows into Swanage Bay was... More 

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London
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My Son (19) and I were attending a nearby party and to my surprise, given the amazing walks nearby, very few hotels accepted pets. The booking was made very easy by the friendly staff and on arrival check in was welcoming. We had a large family room with balcony and fabulous views. When we go back maybe I will try... More 

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2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

excellent food and service ..staff excellent lounge and bar area lovely..rooms and bed 1st class..bathroom room 16 very small and shower slow very awkward to run a bath. but amazing Seaview..Restaurant tired needs refreshing but again view and service first class...cost spot on.

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Witney, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Location superb, staff efficient,food very good with plenty of choice, cleanliness excellent. Ask for a sea view room and you will be amazed at the views. Only gripe heating intermittent not so good for elderly parents.

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essex, england
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed a couple of nights while visting the Swanage Railway (can't do a review of that really as i am good friends with a senior volunteer there, not quite independant!). I like this hotel! The staff are friendly, the rates fair and the food very good. the views are stunning. A small point; my window leaked in the rain... More 

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Southampton, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very friendly and helpful staff and made to feel welcome as soon as we arrived - we were even upgraded to a sea view. The hotel is comfortable and ideally situated to explore Swanage; although it is a pleasant walk to the town centre it is hilly coming back. The breakfast was excellent and the view over the bay from... More 

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Saxmundham, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've lost count of the number of times I've stayed here over the years; it never disappoints. I know of no other hotel where it's more relaxing, because everything runs like clockwork at the Pines; service is superb in every way from the efficient housekeeping (rooms are serviced so promptly - no wondering if you can return after a walk,... More 

Was this review helpful? Yes 1
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