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The Castleton

4.0 of 5 1 Highcliffe Road, Swanage BH19 1LW, England
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Certificate of Excellence 2014
The Castleton
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The Castleton
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198 reviews from our community

Traveler rating
    175
    21
    1
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    1
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45
102
9
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reading, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I would highly recommend the Castleton . Melvyn and Becky went out of their way to make sure we enjoyed our stay. Nothing was too much trouble. They advised on places to eat and even made the bookings for us. Breakfast was great, location was great in fact there is nothing we could fault. We will definately be returning

Was this review helpful? Yes
Melvin K, Owner at The Castleton, responded to this review

what a lovely review. thank you so much. One the the added benefits of providing recommendations for eateries and dinner reservations is that we are forced to visit these places ourselves and ensure that they are in line with a Castleton's guest expectations.! You were all a pleasure to meet & look after, looking forward to your next visit. With... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

Visited Swanage for a weekend of walking in early October and stayed there for 3 nights. Location is excellent - just a 10-minute walk from Swanage town centre along the sea front. En-suite room was nice and quiet, and bed very comfortable. The hosts were very welcoming and accommodating. Delicious full English breakfast. Would definitely stay there again if visiting... More

Was this review helpful? Yes
Melvin K, Owner at The Castleton, responded to this review

Thank you so much from all of The Castleton team for taking the team to write a view. We all work very hard to ensure that all of our guests have a super time whilst staying with us, It was lovely to meet you and we hope that you will return another time. With Kindest Regards Melvin & Rebecca More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled to Dorset from Kent for a Wedding. We picked Swanage to stay as there were more options for accommodation, food and transport. The Castleton was a good choice. Welcoming, well presented with good facilities and friendly owners and staff. Would recommend and we would probably stay again if visiting Dorset in the future.

Was this review helpful? Yes
Melvin K, Owner at The Castleton, responded to this review

Thank you very much for the feedback/review. We are very pleased that you enjoyed your stay and the wedding. Hopefully we can welcome you here at The Castleton another time. The Isle of Purbeck is a lovely place for family holidays and there are many attractions here to tempt you back. With Kindest Regards Melvin & Rebecca More

East Hendred, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is an extremely comfortable, spotlessly clean and well-situated B&B. Rebecca and Melvin were perfect hosts. Full English breakfast was excellent plus all the other breakfast items required for a perfect start to the day - including Marmite! We stayed for 4 nights, had 2 rooms - 5 & 10. Room 10 on the ground floor has good wheelchair access... More

Was this review helpful? Yes
Melvin K, Owner at The Castleton, responded to this review

Thank you so much for the wonderful feed back. You were all an absolute pleasure to meet and i'm very pleased that Martin yet again added value to the service we provide here at The Castleton, he is a lovely chap that never fails to make everyone smile/laugh... We hope that we can welcome back here another time at The... More

Basingstoke, England, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice room. Very Clean. Bed really comfortable. Breakfast very tasty. Good location, parking abit limited. Hosts welcoming & friendly. Would highly recommend. (BedSide Lamp shades could be replaced in room 1)

Was this review helpful? Yes
Melvin K, Owner at The Castleton, responded to this review

Thank you for your lovely comments and great feed back. All of our rooms and bathrooms were refurbished recently and we are so pleased that you enjoyed your stay. We hope to see you again another time. With Kindest regards Melvin & Rebecca More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I just got back from a stay at the Castleton for the blues festival in October. The proximity to town is really great, the staff are just lovely and the bedroom was really comfy. Nice tea and coffee and biscuits in our room when we arrived. Seemed to be only four car parking spaces. We got one so it was... More

Was this review helpful? Yes
Melvin K, Owner at The Castleton, responded to this review

Thank you for your lovely comments. The Castleton team are all highly trained and will be very pleased to see that their efforts to ensure that everyone checks out very happy with the service have been recognised in this review. Steve Darrington says it was the best blues festival yet! For your next visit please note that there is free... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at The Castleton as a celebration of our anniversary and my 30th birthday. We had family room number 5, it was exceptionally clean and decorated nicely. Our daughter Rebekah loved her little bedroom which is separated from the main bedroom by a curtain. Rebecca was really friendly and made us feel very welcome. The Castleton is extremely close... More

Was this review helpful? Yes
Melvin K, Owner at The Castleton, responded to this review

Thank you very much for this lovely feedback. We're so pleased that you enjoyed your time and congratulations on your news! For your next visit please note that there is free parking on Burlington rd next to The Castleton and whilst there are major festivals and events in full swing, within one minutes walk you can access Days Carpark which... More

Horsham
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We came for a long weekend stay. We stayed in room 7 which was very clean and felt very homely. All the staff were very friendly and helpful. The hotel was very bright, clean and roomy. Breakfast was lovely and you could have as much as you liked. There was a lovely lounge with a bay window to sit in... More

Was this review helpful? Yes
Melvin K, Owner at The Castleton, responded to this review

Thank you so much for your lovely feed back. You were a pleasure to meet and look after. We hope that you will return to see us here in sunny Swanage another time. With Kindest Regards Melvin & Rebecca More

Frome, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We booked 3 rooms at the Castleton for my Mum's 75th birthday. We had a lovely weekend, from the friendly welcome to the lovely breakfast (fresh fruit salad, cereals, croissants and cooked breakfast (good for veggies too!). We all chose different rooms, small double, superior king and superior double and were all happy with the comfortable beds, free wifi, small... More

Was this review helpful? Yes
Melvin K, Owner at The Castleton, responded to this review

Thank you so much for choosing The Castleton for your mum's very special occasion, and for all of your lovely comments. It was great to have you all here, and we're very pleased that you all had a lovely time. We hope to see you here again sometime in sunny Swanage. With Kindest Regards Melvin & Rebecca More

Bath, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Came to Swanage for mini break with a friend. Booked rooms 6(single) and 7(small double) as we did not want to share. On arrival I fell on the concrete steps leading up to the hotel. I didn't realise how steep they were, my own fault for not lifting my foot high enough. Not a good start! The rooms and ensuite... More

Was this review helpful? Yes
Melvin K, Owner at The Castleton, responded to this review

Thank you for your review. We are so very sorry to learn of your accident and hope that your leg has now fully recovered. I will investigate the length of the duvet and the mattress in room 6. The Castleton was very recently assessed without our knowledge at the time by AA Hotels and whilst we passed with flying colours... More

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Additional Information about The Castleton

Address: 1 Highcliffe Road, Swanage BH19 1LW, England
Phone Number:
Location: United Kingdom > England > Dorset > Isle of Purbeck > Swanage
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Castleton 4*
Number of rooms: 9
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Also Known As:
The Castleton Swanage, Dorset

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