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The Castleton

Certificate of Excellence
1 Highcliffe Road, Swanage BH19 1LW, England
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1 room 1 adult
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243 Reviews from our TripAdvisor Community

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Fareham, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We booked The Castleton again for a last minute trip to meet with all my OH's family. I wish it wasn't so difficult to take photos of hotel rooms as mine don't do it justice at all! Another lovely stay once again! Comfortable, tastefully decorated bedroom, and we were in the "turret" part of the building which made for a... More 

Helpful?
Thank kazzyjay
Fareham, United Kingdom
2 reviews
5 of 5 stars Reviewed October 16, 2015

We are SO glad we booked The Castleton for our recent weekend getaway! It was just the perfect venue for my partner and I to have some much needed time together. We were warmly welcomed by the manager on arrival and shown to our tastefully decorated room. We were keen for dinner options, and were advised to try the Crow's... More 

Helpful?
Thank kazzyjay
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 11, 2015

We stayed here for 4 nights at the beginning of September. I was on a course that week which started at 2.30pm and our paperwork indicated that we could check in from 10.00am. We arrived at 1.30pm to find the hotel locked up and the phone went to an answer phone. Fortunately the bar manager at the pub opposite had... More 

Helpful?
Thank Christine H
Melvin K, Manager at The Castleton, responded to this review

Thank you for your feedback. I'm sorry to hear that our check in time was inconvenient for you, however our email clearly states that check-in is from 4pm until 7pm unless prior arrangements have been made. This is because our check-out is at 11am, and we want ample time to ensure the rooms are of a high standard for guest... More 

Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 6, 2015

We stayed mid September for two nights to attend the wedding of a friend's son. As we were returning from France on the ferry to Poole we were very late arriving but Rebecca welcomed and settled us in despite having to get up early the next day. The room (no 3) was spacious and felt very luxurious. It had everything... More 

Helpful?
2 Thank Caroline D
Melvin K, Owner at The Castleton, responded to this review

Thank you for your all of your positive feedback. we are very pleased that you enjoyed your stay with us and that we could help by arranging your hair appointments for you. we are very happy to hear that you would recommend us. we hope to see you again in the future Kind regards Rebecca More 

Oxted, United Kingdom
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 4, 2015

We were very late arriving but Rebecca the owner, broke into her evening to meet us and made us feel very welcome. The hotel is situated only a few minutes walk from the sea and the town centre. We were able to park at the hotel, but space is limited.The room we had was spacious, immaculate and comfortable. The breakfast... More 

Helpful?
Thank Gell97
Melvin K, Owner at The Castleton, responded to this review

Thank you for all your positive feedback. we are so pleased that you had a good stay with us. we hope that you will return to the castleton in future. Kind regards Rebecca More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 4, 2015

We stayed at the Castleton with our baby at a weekend and had a lovely stay. The hotel is in a great location a 5 minute stroll from the beach and high street. The breakfast was freshly cooked and the staff were happy to accommodate our requests for a change to the cooked breakfast, as well as making space for... More 

Helpful?
Thank JessFH
Melvin K, Manager at The Castleton, responded to this review

Thank you for your positive feedback. we are very pleased that you enjoyed your stay with us and we hope to have you return to The Castleton in the future. Best wishes Rebecca More 

Guernsey, Great Britain
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 26, 2015

I'll start with the bad to get it out the way but that won't take long and there are more than enough positives to make up for it! I'd booked 3 rooms a year in advance for my family as we were coming to Swanage for a wedding. My mum was the first to check in as I was still... More 

Helpful?
Thank Ladysledge
Melvin K, Manager at The Castleton, responded to this review

Thank you for your feedback. we are very sorry that your stay didn't get off you the best start, but i'm very pleased that once settled in you had a pleasant stay with us. We hope you return to the castleton in the future. kind regards Rebecca More 

Croydon, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 24, 2015 via mobile

Lovely large room with lovely new looking bathroom, shower only was easy to use and nice toiletries. Great breakfast menu beautifully cooked and such fresh eggs. My sister and I would certainly come again. Very near sea and not too far from town with many shops and restaurants. Cream teas in station train carriages. Lovely stay.

Helpful?
Thank Linda C
Melvin K, Manager at The Castleton, responded to this review

Thank you for your lovely review. we are very pleased that you enjoyed your stay with us so much and we hope to see you back in swanage in the future. Many thanks Rebcca More 

Level Contributor
3 reviews
4 of 5 stars Reviewed September 15, 2015 via mobile

This hotel provides a good base for exploring Swanage and surrounding area and is only a short walk to the sea front. The breakfasts are superb and service is super. Parking is very limited at the hotel but once we became familiar with the area there was accessible parking on surrounding streets a short walk away.

Helpful?
Thank Bosto1
Melvin K, Owner at The Castleton, responded to this review

Thank you for your review.we are very pleased that you enjoyed your stay with us. kind regards Rebecca More 

Amersham, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 1, 2015

We stayed in room 2, a light airy corner room, duel aspect and big bay window with seating. This room also has the bath and seperate shower cubicle. ( the blue bathroom in the pictures) Room very comfortable but bed a bit on the small side. Room very clean, apart from a bit of dust behind the bed. The pros:... More 

Helpful?
Thank artdeco27
Melvin K, Owner at The Castleton, responded to this review

Thank you for your feedback. Best wishes Rebecca More 

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