We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Shaftesbury hotels

The Grosvenor Arms

3.0 of 5 Hotel   |   The Commons | High Street, Shaftesbury SP7 8JA, England (Formerly Hotel Grosvenor)
Hotel amenities
Save Saved
You added The Grosvenor Arms to your Saves list
The Grosvenor Arms
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #1 of 2 hotels in Shaftesbury
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Kevin G Swindon
  • Overview
  • Reviews (182)
  • Photos (49)
  • Amenities
  • Q&A
  • Room tips (32)
  • Location
  • More
Write a Review

182 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Any
English first
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

Just spent a night here - fantastic. The staff were really welcoming, friendly and enthusiastic, the room was delightful (we had a junior suite with a terrace for al fresco coffee), the evening meal was excellent with great choices, and breakfast again gave lots of choice and the restaurant staff were lovely. The hotel was lively but not noisy so... More

Was this review helpful? Yes
Brighton, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I had lunch at The Grosvenor Arms with my family last week. From the moment we walked through the door we were treated like special guests. We had a lovely table in the restaurant and there was a really nice buzzy vibe. It wasn't what we were expecting at all inside - the restaurant is large and spacious and the... More

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed in the Grosvenor for a night, how I wish we had stayed longer. The room was amazing and very reasonably priced, even our 2 year old son was impressed - I particularly loved the homemade biscuits. Welcoming, clean, delicious breakfast and lots of patience towards our slightly noisy, overexcited child. I would love to come back, maybe without... More

Was this review helpful? Yes
Chelmsford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights and this hotel actually is dog friendly, whereas many are just dog tolerant. When our boy was making a bit of a fuss at another dog in the breakfast room, the receptionist dog sat for us so we didn't have to leave the table. The decor is fab, tasteful and comfortable, not dusty and fusty... More

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

2 cocktails cost me £18... It's not cheap but I'll pay it. However, if expect a decent tasty (&strong!) cocktail for that price - & friendly professional service... My wife had a cosmopolitan & I had a Manhattan... The batman took a month to make them and they were sadly awful... Very disappointed!

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for two nights over the weekend, we were welcomed at reception and shown to our room. We were in room 9 one of the junior suite and it was lovely, it had a roll top bath in the room and a terrace which unfortunately due to heavy rain we couldn't really take advantage of. The whole place was... More

Was this review helpful? Yes
Devizes, United Kingdom
Top Contributor
76 reviews 76 reviews
10 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was really looking forward to a meal with friends at The Grosvenor. The architecture is lovely with a stunning conservatory. The staff were friendly and welcoming and the ambience was good. But the food was a disappointment. I thought the menu was rather limited and, only as we left did we see the specials board. This was not pointed... More

Was this review helpful? Yes
London, United Kingdom
Top Contributor
78 reviews 78 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We picked this hotel as it was near to an event we were attending at the weekend. On arrival I was impressed by the decor of the hotel and the ambience felt right. On entering the foyer a wonderful courtyard opens out in front of you,which was a lovely place to sit in the warm weather to have tea and... More

Was this review helpful? Yes 1
Stafford, United Kingdom
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 5, 2014

I stayed only one night and didn't take dinner. The bedroom was very clean, spacious, and newly refurbished, as is the rest of the hotel. Very attractively done, with modern bath and shower etc. all usual things provided to a high standard. Lovely, high quality, fine cotton sheets, soft down pillows and duvet and a super comfy bed. The hotel... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage The Grosvenor Arms, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Grosvenor Arms? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Grosvenor Arms

Address: The Commons | High Street, Shaftesbury SP7 8JA, England (Formerly Hotel Grosvenor)
Location: United Kingdom > England > Dorset > Shaftesbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Grosvenor Arms 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Expedia, Travelocity, Priceline, Tingo, BookingOdigeoWL and Venere so you can book your The Grosvenor Arms reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Grosvenor Arms Shaftesbury, Dorset

49 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (15)
Room/suite (4)
Hotel & grounds (1)
Bathroom (2)
Other (8)

Management photos: Courtesy of the property manager

All management photos (35)
Hotel & grounds (2)
Room/suite (6)
Bathroom (3)
Dining (2)
Other (22)


Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from The Grosvenor Arms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer