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The Grosvenor Arms

Certificate of Excellence
The Commons | High Street, Shaftesbury SP7 8JA, England (Formerly Hotel Grosvenor)
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Best prices for: 1 room 1 guest
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238 reviews from our community

Traveler rating
    130
    60
    34
    11
    3
See reviews for
26
139
4
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (238)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

We chose this hotel as a we wanted to explore the area . It is very well run and the staff friendly and helpful . The room was comfortable , the food good although the menu could do with a little more thought (some portions over large ) more variety if people are staying longer than two nights (we stayed... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our second stay at this lovely hotel. We asked if our room could be ready for an early check-in, and it was. A good start! All the staff were friendly, smiling and helpful. We love the decor and the inner courtyard is beautiful. Breakfast was fresh and delicious and served with a smile. The only reason we can't... More 

Was this review helpful? Yes 1
Chichester, United Kingdom
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were bough.tt a weekend at this Hotel as a Christmas present, we were shown to our room which while perfectly adequate and well appointed we decided to upgrade to a larger room overlooking the internal courtyard again this much larger room was well appointed,quiet and comfortable during our stay we used the restaurant both for breakfast which was excellent... More 

Was this review helpful? Yes 2
Dorset, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you to The Grosvenor Arms for being so helpful, straight forward and professional!!! I rang short noticed and asked if I could hold some pre Birthday drinks for myself and friends on a Tuesday evening, absolutely no problem! They even arranged to have another member of staff brought in for the bar to ensure everything ran smoothly. Birthday cake,... More 

Was this review helpful? Yes 2
York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in the Grosvenor Arms for one night while visiting family in Shaftesbury. We had a superior room which was very spacious and a large bathroom with walk-in shower - nice Neals Yard toiletries in the bathroom. Staff all very frinedly and helpful. We didn't eat in the restaurant but had breakfast next morning (help yourself continental and a good... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently stayed at The Grosvenor with lots of family for a wedding and everything was perfect! A really lovely, beautiful, stylish hotel, great food and fantastic staff. Will definitely be back and we couldn't recommend it highly enough. Thank you!

Was this review helpful? Yes 2
Worcester, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Called in there early on Saturday evening and the place was already a buzz. Not having a booking we were offered a table in the restaurant or the bar. We opted for the restaurant and had a delicious pizza from the brick pizza oven in the restaurant. I cannot fault the service which was attentive without being too much. We... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 20, 2015

We were "passing through" and opted to have lunch at the Grosvenor Arms. The welcome was warm and the surroundings congenial. Although on the expensive side, the food was of high quality as was the service. The lamb chops were excellent but the sole was a miniature specimen. (I had until then understood that EU rules have the aim of... More 

Was this review helpful? Yes 1
Bath, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2015

Stayed for 1 night. Room and food excellent. Service very poor. We had unfortunate experience of a bottle of champagne exploding over myself and my husband, when opened by the waitress. Staff were very quick to mop the floor, but left us and the table dripping wet. Only when I asked, was the table cleaned. It took 30 minutes for... More 

Was this review helpful? Yes 1
Torquay
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 17, 2015

Great location, Great food, Great rooms. Unfortunately we were overlooked at breakfast on the first day. It took 25 minutes to get a drink and 50 minutes until we received our breakfast. People arriving and ordering later than us were receiving their breakfast before us. The next morning our friends had a similar experience whereas our breakfast arrived relatively quickly.... More 

Was this review helpful? Yes 1
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