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The Grosvenor Arms

Certificate of Excellence
The Commons | High Street, Shaftesbury SP7 8JA, England (Formerly Hotel Grosvenor)
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Best prices for: 1 room 1 guest
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255 Reviews from our TripAdvisor Community

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Traveler rating
    137
    64
    37
    14
    3
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28
151
4
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • French first
  • Spanish first
  • Any
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  • All months
    (255)
  • Mar-May only
    (68)
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Wassenaar, The Netherlands
1 review
5 of 5 stars Reviewed 5 days ago NEW

We revisited the Grosvenor Arms for the parentsday at the boardingschool of our daughter nearby. It felt like coming home. We like the relaxed atmosphere of the hotel and the friendly service. They made a wonderful hamper for the schoolpicnic for us,

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dorset
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent organisation, good facilities and excellent buffet lunch for a business meeting...have also eaten here pizza are best in shaftesbury!! Lovely area to explore.... Great town with amazing views.....

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Alfreton
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Grosvenor Arms last week and used this as a base to travel around Dorset. We wanted somewhere that could take us as well as our Chocolate Labrador and had always been put off other hotels as its almost like if you are taking your dog they offer you the most run down room. The Grosvenor was... More 

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Nottingham, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at The Grosvenor Arms for 2 nights during the weekend. Our first impressions were very nice, modern boutique hotel, nicely decorated and the courtyard was lovely. The young man at Reception was very helpful, check-in was smooth and when we asked about parking he advised us where to go and gave us a car parking permit so we... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A lot of minor irritations added up to a very disappointing stay. The place is nicely designed and but the upmarket appearance is belied by poor service and very poor food. We weren't the only table complaining about badly cooked meals.

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London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Spent a couple of nights there in late June 2015 but found it disappointing. Despite paying for upgraded room, it was poor. Stuck up in the eaves on the second floor with lots of stairs to get there. The room was dark with only one small window. A few pieces of smart furniture in an otherwise soulless room. Bar had... More 

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Nathan_GrosvenorGM, General Manager at The Grosvenor Arms, responded to this review

Dear TTWatson Thank you for your comments about your recent stay. We're very sorry to hear you were unhappy with your room. In response I have called our IT engineer who has fixed the wifi problem and have put in place a 10pm curfew for people going into the courtyard. The live music on a Saturday was most definitely a... More 

London, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in the Cranborne Suite which is the hotel's best room. I therefore expected the highest standards. The room itself is rather nice although in my opinion it is a large hotel room, rather than a suite. On the plus side it was nicely decorated, except for the ghastly pink tartan headboard and random pink wardrobe doors. The bathroom... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed May 26, 2015 via mobile

A fabulous hotel. I stayed here with a friend to celebrate her 40th and we were both so impressed.. The hotel is beautiful in decor and so tastefully done with a contemporary twist. The food was just wonderful.. And appropriately priced! We couldn't fault this hotel... A perfect indulgent weekend away!

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London, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 26, 2015

My family and I, eight of us in total, stayed here for the one night because we were attending a wedding in the area. We asked for a room to be made available early for us to get ready in and the staff were most helpful and 2 rooms were available for our early check in. The car park, though... More 

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London, UK
Level Contributor
226 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed May 18, 2015

Sadly, we only stayed one night, but we made the most of it! A special offer on cocktails tempted us to the very comfortable and welcoming bar and I have to commend the barman who made a better Manhattan than me, and that's high praise! The hotel has been beautifully renovated with the ground floor featuring engineered wood floors with... More 

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