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All 2 Shaftesbury hotels

The Grosvenor Arms

3.0 of 5 Hotel   |   The Commons | High Street, Shaftesbury SP7 8JA, England (Formerly Hotel Grosvenor)
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The Grosvenor Arms
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Ranked #1 of 2 Hotels in Shaftesbury
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
zuriga Surrey, UK
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217 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surrey, UK
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed the hotel portion of this stay. Our room was spacious and comfortable with a bathroom that was very modern. The staff was excellent and very helpful. Sadly, the restaurant is quite overpriced for the quality, but they did offer some yummy, tasty desserts which made up a bit for the lack of skill with the main courses.... More 

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Southampton, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Passing through Shaftesbury we decided to stay last minute and we're glad we did. Incredible rooms. Really spacious and we only had a standard room so goodness knows what the others are like! Great rain shower and Neals Yard soaps are a great addition. We had dinner in the restaurant and the food was amazing. Try the wood roasted fish!... More 

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Mere, United Kingdom
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Having been to the Grosvenor in past years and finding it first rather run down then remodeled in a manner unsuited to Shaftesbury, imagine our surprise to find that it had been reinvented yet again. What an improvement. Now its modern, sort of shabby chic ( more chic than shabby) Creates a lovely atmosphere for both bar meals and in... More 

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London, United Kingdom
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The bookshelf wallpaper in one of the restaurant rooms sadly says it all. Initially you're drawn in and intrigued but after closer inspection you leave a little disappointed. Overall I would describe this hotel and restaurant as 'new money' sadly without a lot of charm. It reminded us of a high-end Ikea catalogue that ticked a lot of boxes with... More 

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11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is lovely and the deluxe room allocated to us was large and comfortable although lighting is not good for reading. However this was not the room we were expecting as there had been an overbooking for our original dates and, as compensation, we were offered a junior suite if we changed our arrival day. Further negotiations followed... More 

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Nathan_GrosvenorGM, Manager at The Grosvenor Arms, responded to this review

Dear Rossian This sounds like you had a terrible experience in the restaurant, bordering on the surreal?! With cold food being scraped from plates and served from a bowl at the table? Would you do me the kindness of sending me an e mail : gm@thegrosvenorarms.co.uk to let me know when you stayed and maybe some further particulars about your... More 

Surrey, United Kingdom
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited this hotel for a romantic weekend and was booked by my partner as a Christmas gift. On arrival we were impressed with the hotel itself. Parking is a slight issue as you have to use a public car park which is a two minute walk away. I didn't find that a major problem as the hotel issues you... More 

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Nathan_GrosvenorGM, Manager at The Grosvenor Arms, responded to this review

Dear PMstudios Thank you for taking the time to post such a detailed and balanced review on tripadvisor. I'm sure this will be very helpful and informative to guests who are researching the hotel. I do remember us talking about your points, all of which were very valid, on the day you checked out. Just to clear up one small... More 

Kent, UK
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I spent Friday and Saturday night here on a special deal via the Daily Telegraph. It is perfectly located right in the centre of Shaftesbury - just a short walk from Gold lane - the famous street view immortalised in the old Hovis advert. The only drawback is that it does not have any dedicated parking -... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Just spent an excellent night here. Very good service. Good food and wine in restaurant. Recommend the Cranborne suite. Special mention to the staff who posted back a phone charger too! Hope to return soon.

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Richmond, United Kingdom
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We felt ourselves lucky to find a New Year’s Eve package on New Year’s Eve and it was potentially just what we wanted, black tie, individual tables and live band. The hotel has no parking but complimentary parking was a couple of hundred yards away and easily walkable. The hotel looks as though it has been recently refurbished and has... More 

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Top Contributor
102 reviews 102 reviews
36 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a surprisingly good 'Georgian period' hotel in the centre of Shaftesbury. The new owners have evidently spent a massive amount of time and money upgrading everything to create a stylish, modern boutique style hotel. Dinner was excellent, there is a well priced wine list, the staff were really accommodating. We stayed the night and were in No 3.... More 

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Additional Information about The Grosvenor Arms

Address: The Commons | High Street, Shaftesbury SP7 8JA, England (Formerly Hotel Grosvenor)
Location: United Kingdom > England > Dorset > Shaftesbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Grosvenor Arms 3*
Number of rooms: 16
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Also Known As:
The Grosvenor Arms Shaftesbury, Dorset

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