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BEST WESTERN Kings Arms Hotel

30 High East St, Dorchester DT1 1HF, England
Hotel amenities
BEST WESTERN Kings Arms Hotel
Ranked #7 of 9 hotels in Dorchester
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115 reviews from our community

    Trip type
Traveler rating
    27
    51
    23
    11
    3
Date Rating
Reigate, United Kingdom
1 review
4 of 5 stars Reviewed May 15, 2013

I stayed last month and have very few criticisms. Yes, the floor boards are a bit creaky but it's an old building; if you want new without character stay elsewhere. My room was clean, well fitted out and had a bathroom refurbished to a high standard - could do with a grab handle at arm height as the bath was... More

Donna R, Manager at BEST WESTERN Kings Arms Hotel, responded to this review
May 16, 2013

Dear Terry Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of... More

Kent, England, United Kingdom
1 review
2 of 5 stars Reviewed May 8, 2013

I have stayed here twice on business. The first time my breakfast didn't arrive in time, the second time service at breakfast was better but they forgot to put a colleagues order through. The hotel staff are pleasant but the hotel is in dire need of updating. The lift is ancient, very small and most off putting if you are... More

London
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 6, 2013

Good base for exploring Dorchester. Ask for a room away from the road if noise an issue - we were very happy in room 112. Good breakfast for the price - helpful and efficient staff. Hotel provides a useful map of the town with attractions marked; we particularly liked the Frink sculptures.

Hampshire
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 26, 2013

We stayed here using our Tesco voucher deal for three nights. We had the room with the bay view over the high street which was roomy clean. The staff were all very friendly and helpful, recommended places to visit and eat. We ate at the hotel on one occasion and it was very good. I ordered sea bass, however, the... More

See 3 more reviews by LCHouse for Dorchester
Donna R, Manager at BEST WESTERN Kings Arms Hotel, responded to this review
April 27, 2013

Dear Mr and Mrs House Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More

cambridge
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2013

We stayed here for 2 nights over the weekend, using a Tesco voucher deal. The hotel is right on the high street in the town centre, but despite having a room overlooking the street was very quiet. The staff were friendly, welcoming and happy to help and recommend places to eat. The room was well appointed, clean and as you... More

See 2 more reviews by L Smith for Dorchester
Kingskerswell
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2013 via mobile

Stayed here for three nights this weekend. Unlike the previous review we have no complaints. The young lady on reception on our arrival gave us a nice welcome, she smiled and was a very jolly person, and she always had a smile whenever we saw her throughout our stay. The room was big and comfy, clean and warm, if anything... More

Plymouth, England, United Kingdom
1 review
1 of 5 stars Reviewed April 9, 2013

I was absolutely disgusted with the attitude of the staff. They were unhelpful and unpleasant, particularly the manager. We were not directed to our room, even though we had a young baby. The room was small and uninviting and the shower was awful due to the fact that it was tap controlled. In short, I will never stay here again... More

Crewe, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

I stayed here at the start of April whilst on business in Dorset. I rang ahead to say I would not be arriving until late in the evening. When I finally arrived at 10.30pm the receptionist did have a note of my earlier call and all of my paperwork was waiting to sign. It's simple things like that which make... More

Wiltshire, England
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 24, 2013

The Hotel is situated right in the middle of the High Street with easy parking at the back of the property so makes it an ideal place to travel around Doreset and is within easy access of some of the grand country houses. The Hotel itself is a little tired but clean and the staff friendly. One night was sufficient... More

See 2 more reviews by JOOOOOLS for Dorchester
bristol
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 18, 2013

We stayed here in Feb this year and found the hotel was great, the bedroon was large and very comfy and warm, the bathroom was good size and a very good shower, the breakfast was superb and staff very nice, we had a meal in the bar one evening and again it was suberb ! we would definitely stay there... More

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Additional Information about BEST WESTERN Kings Arms Hotel

Also Known As:
Best Western Dorchester
Dorchester Best Western
BEST WESTERN Kings Arms Hotel Dorchester, Dorset
Address: 30 High East St, Dorchester DT1 1HF, England
Region: United Kingdom > England > Dorset > Dorchester
Amenities:
Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #7 of 9 hotels in Dorchester
Price Range: $$
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BEST WESTERN Kings Arms Hotel
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