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Balmoral Hotel

11 - 13 Kerley Road | West Cliff, Bournemouth BH2 5DW, England
Balmoral Hotel
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235 reviews from our community

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Traveler rating
    77
    104
    25
    21
    8
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44
103
15
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (235)
  • Mar-May only
    (53)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (25)
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Bracknell, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed today NEW

Even though the hotel was in process of being decorated the staff couldn't do enough for us even though we hadn't booked an evening meal the first night they went out of the way to accommodate us the food was excellent lovely cooked breakfast and choice of cereals some of the rooms still needed decorating,but the staff and other visitors... More 

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London, United Kingdom
1 review
4 of 5 stars Reviewed today NEW

We stayed at this hotel for two nights. All the staff were so friendly and helpful. The room was spotless and had a sea view. We ate dinner here both nights and the standard of food was like a very good restaurant, the food was amazing so well done Chef. The breakfast was also lovely and set you up for... More 

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Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

My wife and I (we are in our 70s) stayed for 7 nights in room 3. Despite the decor being tired and dated it is clean and the twin beds are very comfortable. The shower cubicle is small but the shower itself is modern and efficient. The room has a sea view and a spectacular view of Bournemouth's Friday firework... More 

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Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My best friend had booked this hotel for the 2 of us to enjoy a relaxing break for us as part of my hen weekend. Everything had been organised for this weekend for months including the booking of this hotel which my friend thought would be a nice place that we could enjoy as an added extra to the weekend... More 

Was this review helpful? Yes 2
Leicester, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Report them to the Bournemouth Tourist information board. They need to know about this sort of bad service. They will look into it. You respected their request for no hens or stags. More respect should have been given to you.

Was this review helpful? Yes 3
Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel was originally booked as a two night get away for me and my best friend. This was so they could enjoy a couple of nights away (both live within the Bournemouth area) and celebrate her friend getting married. When this was explained to a member of the Balmoral Hotel team I was bombarded with extremely rude, abrupt and... More 

Was this review helpful? Yes 3
Corby, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Another lovely week at this hotel ,everything you could wish for and excellent value. The management and staff are most hospitable and nothing is too much trouble. Thanks once again. Chris & Jennie Ixer

Was this review helpful? Yes 1
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect location, food is excellent. In process of being refurbished. lobby and all communal areas appear to be last on list but everything is clean and acceptable The rooms which have been finished are of a high quality Room 30 is amazing with views over the pier and beach With building work next door going on from 7am it's a... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a short break (3 nights) at this hotel recently. All the staff were VERY friendly. Excellent English breakfast (Egg, bacon, sausage, beans, tomato, mushroom, fried bread) with toast & a pot of tea kept us going for the day. Also offered evening meal (which I did not try this time). Well positioned very close to the sea and the... More 

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Northampton, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a two night stay here. The staff were very friendly and helpful. Our room was at the front so no sea view and we were disappointed with the room. The bed linen and towels were very clean as was the room. The carpet looked dirty and had a number of bleach stains. The shower was very small and... More 

Was this review helpful? Yes 1
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Amenities