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Balmoral Hotel

11 - 13 Kerley Road | West Cliff, Bournemouth BH2 5DW, England
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261 Reviews from our TripAdvisor Community

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Nottingham, United Kingdom
Level Contributor
5 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

Beware of booking for this hotel via their website. My wife and I booked a double room offering bed, breakfast and evening meal along with free cancellation and free wifi. With the return confirmation email it was stated that the evening meal was not included. My wife contacted the hotel by phone with the owner at first disputing their own... More 

Helpful?
Thank keithbb334
Barry, United Kingdom
1 review
5 of 5 stars Reviewed November 3, 2015

The whole experience at this hotel was excellent. Nothing was too much trouble for the staff at this family-run hotel. The waiting staff were just the same, you only had to ask and they would do their very best to deliver. As we were attending an event at the BIC it was ideally situated within a few minutes walk. My... More 

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Thank 50Lesley32
Old Sodbury, United Kingdom
1 review
4 of 5 stars Reviewed October 31, 2015 via mobile

Only booked the day before, on arrival welcomed by friendly staff, had one of the refurb rooms with sea view, had three night stay and found nothing to complain about, I know it is looking tired and dated in some places but the service and staff more than make up for it.

Helpful?
Thank David M
surrey
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 23, 2015 via mobile

Had a warm welcome when we arrived. Knew the hotel had some building work going on . We upgraded to a larger room which overlooked the Sea looking from a beautiful very large bay window. We had bed & breakfast ... The breakfast was just perfect (thank you chef) . And we had s very nice stay ... Very central... More 

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Thank maggiesurrey
Dartford, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 14, 2015

Spent week end there. As much as we appreciate that the rooms were being renovated aredecorate, we were offered an old and ever small room with tatty furniture. The shower cubicle was very small. The facilities did not reflect the price we paid for one night. The next morning were shown the renovated rooms which looked beautiful, I feel customers... More 

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1 Thank Sujata S
Coventry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 6, 2015

My wife and I have visited Bournemouth many many times before and recently had to visit Bournemouth again with very little notice. We looked at all the usual hotels that we have previously stayed at and with such short notice they were extortionately priced. We came across the Balmoral Hotel which was very reasonably priced for our two night stay.... More 

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1 Thank DenisMurphy5842
Northamptonshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 21, 2015

Stayed 4 Nights 12th - 16th September. This was our 3rd stay at this Hotel as usual very high standard.Clean Room, Friendly Staff and very good food. Very good selection for evenig meal and an excelent Breakfast.Nothing was too much trouble.

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1 Thank Godfrey B
Newcastle, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 18, 2015 via mobile

I've never been so disappointed in a hotel as I am with this one. It is so dated that I've seen more modern care homes for the elderly. This hotel is in need of a full refurbishment to make it up to standard. We were on room 8 and not even the sea view could make up for the shabbiness... More 

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1 Thank Rachel T
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 16, 2015

The room was dirty, thick black mould on the windows that came off with a finger, mould all over the shower, dirty pillows and bedlinen. A simple cloth and some bleach would have resolved most of this, the room simply had not been cleaned. We did not risk the breakfast as the cleanliness of the room demonstrated a lack of... More 

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2 Thank D T J
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed September 15, 2015

I have just returned from a 7 night stay, to coincide with my birthday and a sad anniversary. Having left out a few birthday cards on the sideboard I was amazed at suppertime to see a card on my table, which was from the hotel. I also had a lit candle in my ice cream, with happy birthday sung to... More 

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Thank JanetS_10
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Amenities