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Bay Majestic Bournemouth Hotel

Hotel website
Derby Road | East Cliff, Bournemouth BH1 3QE, England
Bay Majestic Bournemouth Hotel
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Ranked #32 of 71 Hotels in Bournemouth
A recent review
5 of 5 stars reviewed 3 days ago
JANICE H
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323 reviews from our community

Traveler rating
    88
    149
    51
    25
    10
See reviews for
38
193
5
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • Any
English first
  • All months
    (323)
  • Mar-May only
    (80)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (97)
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Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have lost count of how many times we have stayed at the Majestic and we will certainly be back. How they manage to provide everything they do for the price you pay is beyond me I don't know where else you could get 3 nights half board, 4 drinks vouchers for Saturday, a bottle of wine in your room... More 

Was this review helpful? Yes
Sale, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have just returned from a Friday-Monday break we did have an issue with our Bathroom and the room we were offered a lovely room the staff were all very friendly and helpful. - special thanks to Lisa on reception and Tracey the manager for your help - see you again later in the year Mrs P

Was this review helpful? Yes
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Denny450 Thanks for your review I am glad we got things sorted for you and you enjoyed your stay with us. I will pass on your thanks to Lisa and Craig. Here at the hotel we all want everyone to have a great time with us, and always do whatever we can to accommodate. Give me a call next... More 

Melksham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We were booked to stay here in January this year but refused the room as the bathroom was appalling. There was mould actually in the plastic taps, on the wall, paint peeling off and rusty pipes visible. We were offered another room but this was no better, Following discussion with a very helpful lady in reception, we were then moved... More 

Was this review helpful? Yes
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Shaun D Thanks for your review I am pleased to see you found my receptionist helpful and she sorted you out alternative accommodation. I am sorry to hear we didn’t meet with your expectations on this occasion. More 

1 review
5 of 5 stars Reviewed 1 week ago

Just returned on a shearings break at the majestic Bournemouth. Everything was great Lovely and clean comfortable room delicious food and service (special thanks to our waitress Linda always smiling and nothing too much trouble). The entertainment was good. Comfy bed cannot fault it really. If I was to say anything negative the lift is very small but it's fast... More 

Was this review helpful? Yes
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Mojo D Great thanks for your review i am glad to see you enjoyed your stay with us. I will pass on your comments about the bar prices to head office as they set the pricing for all our hotels. We hope to see you again soon. More 

milton keynes
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent Mothering Sunday weekend at this hotel. We have stayed here several times as we like this area of Dorset. Yes the hotel is a bit dated in places but please don't let this put you off. The hotel is clean and find the staff friendly and helpful. We had twin bedroom on third floor which was spacious enough for... More 

Was this review helpful? Yes
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Cactusstud Fantastic thanks for your great review I am pleased to see you enjoyed your time with us. Thanks for letting me know about the beds i will get them sorted out ASAP. We look forward to seeing you again soon. More 

East Cowes, , United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a 3 night Shearings coach break with my husband. Had a good trip down with a very friendly and helpful coach driver. Arrived at hotel early, so wandered into Bournemouth town for a couple of hours. When we returned we were given keys to our room. We had asked for a high floor, a room with a... More 

Was this review helpful? Yes 1
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Jackie A Thanks for your review I am glad to see you enjoyed your stay with us. I am a bit confused as to why there was no mirror over your dressing table I thought all our rooms did. Needless to say I will be hunting down your room next week and make sure this is put right as... More 

Malton, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a Bay hotel.....part of the Shearings group. We travelled on a Shearings coach holiday, so had two day tours and four free drink vouchers on one of the 3 nights included in our package, but you can book independently and self drive here. The meals and choice of food is excellent, the staff are very helpful and friendly,... More 

Was this review helpful? Yes 2
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Chris R Fantastic thanks for your great comments I am pleased to see you enjoyed your stay with us and used your time to explore the surrounding area as well as taking advantage of those nice little vouchers we give out from time to time. We hope to see you again soon. More 

Preston, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Nice front to the hotel but dont be deceived, just returned from a weekend at this hotel, room (a twin) very small go through the door room on right a very narrow door held a sink, open the door and it bangs into the sink which was cracked, bend over to spit out after cleaning your teeth and you bang... More 

Was this review helpful? Yes
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi H.Hesketh Thanks for your comments. I will of course look in to the points you have raised and make sure any improvements that are needed are implemented straightaway. More 

Widnes, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited this hotel for a weekend break on a coach trip with shearings.It was a pleasant hotel but we found meal times a bit short and service was not too good having to wait because not enough staff where on,do not know if it was because we had gone out of season.Bournemouth is a nice place to visit

Was this review helpful? Yes 1
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi dave777qq Thanks for your review I am glad you enjoyed your stay with us. I will take a look at the restaurant and see what we can do to improve things for the future. We hope to see you again soon. More 

brighton
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from the Majestic self drive holiday for the fourth time ,nice location about a 30 minutes from the town center on a pleasant tree lined avenue . Staff provided excellent service ,very helpful specially the manager Tracey and Eric in the restaurant . Very nice room spotlessly clean but could have been a bit warmer .The entertainment was... More 

Was this review helpful? Yes 1
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi popBrighton Thanks for your lovely review I am glad to see you enjoyed your time with us and thanks for the name mention i will let Eric know you mentioned him as well. Next time if you need things a little warmer just let us know and we will sort something for you. We look forward to seeing you... More 

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