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Bay Majestic Bournemouth Hotel

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Derby Road | East Cliff, Bournemouth BH1 3QE, England
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Bay Majestic Bournemouth Hotel
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Ranked #31 of 71 Hotels in Bournemouth
A recent review
4 of 5 stars reviewed 2 weeks ago
dancingshoes47 Melton Mowbray, United Kingdom
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327 reviews from our community

Traveler rating
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    153
    51
    25
    10
See reviews for
38
196
5
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melton Mowbray, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On a self drive 4 day break. Greeted warmly by staff at reception. Overall appearance was good. Had a room on 2nd floor. Not a problem for us but agree with a previous reviewer about the lift. Bedroom was of a good size but there was no drawer space. Always piping hot water but the bath with shower over was... More 

Was this review helpful? Yes
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi dancingshoes47 Thanks for your review I am pleased to see you enjoyed your stay with us, I will look in to your comments about the pool of water on the window sill and see if there is anything we can do to stop this happening. We look forward to seeing you again soon. More 

Barrow upon Soar, England, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have been to many of the Shearings hotels throughout the country and must say we think this is the best. Location of the hotel is good and where situated, it is very quiet with almost no traffic noise. Our room was nice and warm and o.k. for size. As is often said, the décor could do with a little... More 

Was this review helpful? Yes 1
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Roger H Fantastic thanks for your great review I will pass your comments on to Alex and Amanda. I am pleased to see you had another enjoyable stay with us and we look forward to seeing you again soon. More 

England
Top Contributor
99 reviews 99 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We took a friend on a Shearings 4-day break, self drive, to Bournemouth. We stayed at this hotel as it had evening entertainment for him. We all enjoyed the atmosphere, rooms and food. Although not 'cordon blue' it was very good, and at the overall price, very good value. Whilst not exceptional, all the staff at the hotel were friendly,... More 

Was this review helpful? Yes
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Pictureseer Thanks for your review I am pleased to see you enjoyed your time with us. Value for money is our aim here and I am glad we provided that for you. As for our now famous lift your right it is small and only takes two people comfortably but it’s fast and reliable so it very rarely causes... More 

Wakefield, England, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

the hotel was clean, comfortable and worth every penny. reading some of the reviews online put me off but it is a lovely hotel. the staff were all helpfull and friendly and the hotel wasn't dated at all. we enjoyed every minute of our stay the food was nice and the bar was cheap not over priced. i would definitely... More 

Was this review helpful? Yes
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Leanne W Great thanks for your wonderful comments I am glad to see you enjoyed your stay with us and found everything to your liking. We hope to see you again soon. More 

Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have lost count of how many times we have stayed at the Majestic and we will certainly be back. How they manage to provide everything they do for the price you pay is beyond me I don't know where else you could get 3 nights half board, 4 drinks vouchers for Saturday, a bottle of wine in your room... More 

Was this review helpful? Yes
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi JANICE H Fantastic thanks for your great review. I am pleased to see you enjoyed another break with us. You hit the nail on the head with your comments as you say we are not 5 star accommodation and we don’t pretend to be, we are comfortable accommodation with 1st class service offering exceptional value for money. I am... More 

Sale, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just returned from a Friday-Monday break we did have an issue with our Bathroom and the room we were offered a lovely room the staff were all very friendly and helpful. - special thanks to Lisa on reception and Tracey the manager for your help - see you again later in the year Mrs P

Was this review helpful? Yes
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Denny450 Thanks for your review I am glad we got things sorted for you and you enjoyed your stay with us. I will pass on your thanks to Lisa and Craig. Here at the hotel we all want everyone to have a great time with us, and always do whatever we can to accommodate. Give me a call next... More 

Melksham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 22, 2015

We were booked to stay here in January this year but refused the room as the bathroom was appalling. There was mould actually in the plastic taps, on the wall, paint peeling off and rusty pipes visible. We were offered another room but this was no better, Following discussion with a very helpful lady in reception, we were then moved... More 

Was this review helpful? Yes
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Shaun D Thanks for your review I am pleased to see you found my receptionist helpful and she sorted you out alternative accommodation. I am sorry to hear we didn’t meet with your expectations on this occasion. More 

1 review
5 of 5 stars Reviewed March 21, 2015

Just returned on a shearings break at the majestic Bournemouth. Everything was great Lovely and clean comfortable room delicious food and service (special thanks to our waitress Linda always smiling and nothing too much trouble). The entertainment was good. Comfy bed cannot fault it really. If I was to say anything negative the lift is very small but it's fast... More 

Was this review helpful? Yes
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Mojo D Great thanks for your review i am glad to see you enjoyed your stay with us. I will pass on your comments about the bar prices to head office as they set the pricing for all our hotels. We hope to see you again soon. More 

milton keynes
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 18, 2015

Spent Mothering Sunday weekend at this hotel. We have stayed here several times as we like this area of Dorset. Yes the hotel is a bit dated in places but please don't let this put you off. The hotel is clean and find the staff friendly and helpful. We had twin bedroom on third floor which was spacious enough for... More 

Was this review helpful? Yes 1
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Cactusstud Fantastic thanks for your great review I am pleased to see you enjoyed your time with us. Thanks for letting me know about the beds i will get them sorted out ASAP. We look forward to seeing you again soon. More 

East Cowes, , United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 16, 2015

Just returned from a 3 night Shearings coach break with my husband. Had a good trip down with a very friendly and helpful coach driver. Arrived at hotel early, so wandered into Bournemouth town for a couple of hours. When we returned we were given keys to our room. We had asked for a high floor, a room with a... More 

Was this review helpful? Yes 1
tracey_moores, General Manager at Bay Majestic Bournemouth Hotel, responded to this review

Hi Jackie A Thanks for your review I am glad to see you enjoyed your stay with us. I am a bit confused as to why there was no mirror over your dressing table I thought all our rooms did. Needless to say I will be hunting down your room next week and make sure this is put right as... More 

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