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The Croham Hotel

9 Durley Road South, Bournemouth BH2 5JH, England (Formerly Croham Hurst Hotel)
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The Croham Hotel
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The Croham Hotel
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239 reviews from our community

Traveler rating
    16
    45
    44
    45
    89
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55
62
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22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Where did these three stars come from!? This hotel is bluddy awful, and the staff are incredibly rude. Arrived with 13 of us so a large group, girl on reception was pleasant but stern and said to us all "you can't make noise" before signing in. Slightly rediculace as our adverage age is around 50.. once getting keys two of... More 

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Nottingham
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Where to start with this hotel... Firstly we checked into our room, which was so small not even two children would fit into it, let alone two adults..so we had to pay £50 to upgrade into a room that we could actually move into. Some staff were rude and unaccomadating, with the exception of the man we checked in with... More 

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bristol
1 review
1 of 5 stars Reviewed 1 week ago

Was threatened right outside front of hotel in the car park by drunken idiot and then he smashed the door mirror of my car, was told by another guest that they had also been threatened , did not feel safe and immediately checked straight out of the hotel

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Stayed for the night to visit the hotel and catering expo at the BIC. £35 for the room not including breakfast. Hotel seems nice and has clearly recently been refurbished and it looks attractive. The staff however? Not so much. I met 3 receptionists during my stay and all as bad as each other. They need some smart uniforms and... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for a hen weekend Fri to Sunday... We read all the reviews and were concerned. However we thought it was great value for money. The rooms were clean .. Breakfast every morning was nice.staff couldn't have been more helpful. We rocked up at 3am and they didn't mind ... I personally would ignore the bad reviews. We had... More 

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Southampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was pretty 'standard' although the shower curtain smelt like mould and was a smell of urine. Member of staff - average level of customer service Was not impressed with the method of payment - wasn't clear when booking or I may have gone somewhere else. The take payment before u arrive as a pre authorisation but then you pay... More 

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Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 21, 2015

Just used this place for a cheap overnight stopover with the kids at half term. The hotel looks ok from the front and the reception and (small) bar area is ok but these areas don't reflect the rooms which are very basic with awful creaky beds that mean a bad nights sleep. Cleanliness was not great either and absolutely no... More 

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Swindon, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 17, 2015

We stayed here about 11 years ago and had a wonderful time, so thought we'd relive the experience. It has obviously changed hands since then and we were left feeling a bit disappointed. The reception area is clean, but I didn't find it welcoming, the bar is a bit hidden behind a partition of flowers... like they've put it in... More 

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Northamptonshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 16, 2015 via mobile

the hotel itself is nice clean and modern. Comfy?- id give it a 8/10 our bed was OK until you moved- it squeaked so loud and a lot -any time you was to breathe which was rather annoying if your a light sleeper like me and found it hard to drop off, so maybe this could be looked into- other... More 

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 15, 2015

Beware! This hotel is shocking! From stained chairs and lampshades, chicken pieces hidden behind the curtain to a rancid kebab smell in the air! I will not return!! We spoke to the hotel receptionist and there was no discount offered to compensate! Never

Was this review helpful? Yes 2
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