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The Croham Hotel

9 Durley Road South, Bournemouth BH2 5JH, England (Formerly Croham Hurst Hotel)
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Best prices for: 1 room 1 guest
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263 Reviews from our TripAdvisor Community

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Traveler rating
    17
    46
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    48
    102
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (263)
  • Mar-May only
    (70)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (53)
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Dunstable, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Where should I start?! Chose Croham because it looked decent and accepted pets and that was crucial to us at this trip. When booked, agreed to pay on arrival. Yet the day before our arrival they've attempted to take the full payment of my card. Even though, in the situation us not turning up without telling them first they can... More 

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London, United Kingdom
Top Contributor
90 reviews 90 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed 1 week ago

Have to say my first impressions on arrival wasn't bad outside looks Ok reception was nice then it just went down hill. The male Receptionist has no customer service skills what so ever, he was mono tone in his approach and didn't not care. At on point on my two day stay I came to collect my key he saw... More 

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Travelers are raving about these Bournemouth hotels

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Stayed there for 4 nights with my 4 friends. we got there the receptionist was very unfriendly and very unwelcoming There's a piece of paper on the wall by the reception saying that if you stain the best sheets you will get charged extra, which i think is ridiculous especially if you are a girl and you wear make up.... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

3 of my friends and I recently stayed at The Croham Hotel in a family room for 5 days/4 nights. We were put in a room with 4 coat hangers between us all with no place to put suitcases so we could barely walk around in the small room. Bedding stained when we arrived although the list of rules claimed... More 

Was this review helpful? Yes 2
Wareham, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

Tried to book a room over the phone for my auntie & uncle who do not have a debt / credit card, was told if I was not there in person they could not take booking, said they would pay cash on arrival but was told no, most unhelpful person I have ever spoken too. they lost out on two... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My 3 friends and I visited Bournemouth in August last year just for the weekend. We booked a family room with 1 double bed and 2 singles, but when we arrived our room had 2 double beds. We went downstairs to complain but got told that was the only room available for our party since they had given our room... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I have now met the new management and I can honestly say it is piss poor!!! Stayed for 2 nights and booked 5 months in advance due to having a pregnant girlfriend that drives me nuts about planning and worrying. Arrived at The Croham hotel and was plesently surprised at the look of the hotel. The reviews were abit of... More 

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Presteigne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This used to be a lovely hotel,but has now really deteriorated,bathroom was very small and smelt of stale urine.Breakfast was awful,bacon like leather,must have been under heat lights for quite a while.Television in an awkward place on wall ,mirror in wrong place no wallsocket nearby if you wanted to use as hairdryer.Also,they charged you 3-50 a day to park your... More 

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Oxfordshire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Croham Hotel for two nights and overall it was a good hotel. The room was slightly dated and could do with a makeover as a few of the walls had many marks and dents on and the wallpaper was peeling. The TV however needs to be moved as it was put in a very difficult position... More 

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Gosport, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 26, 2015

This hotel was fine for the one night but the sofa bed was not comfortable so I wouldn't want to stay longer The room was clean and tidy the shower great nice and hot Breakfast also good with good service Fine for the price

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