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The Croham Hotel

3.0 of 5 9 Durley Road South, Bournemouth BH2 5JH, England (Formerly Croham Hurst Hotel)
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The Croham Hotel
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The Croham Hotel
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228 reviews from our community

Traveler rating
    16
    43
    40
    45
    84
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54
60
12
22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Buckinghamshire, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel is the worst I have ever stayed in. Mould in the bathroom. Dirty toilet underneath the seat. Fire alarm going off in the room. Smelly/musty feeling room. Ridiculously short breakfast hours. Charge for parking in the hotel car park. Hot water running out mid shower. Uncomfortable, cheap and noisy metal bed. Noisy water pipes coming through the ceiling... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

On arrival man at front desk was quite rude and abrupt but other staff are nice. The room is a bit small and bathroom very small but we were happy with the price, you get what you pay for. I noticed a hair on the pillow but other than that the room was very clean. It is close to restaurants... More 

Was this review helpful? Yes 1
Saint Jean Pied de Port, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We arrived late at night, to a very cold welcome by a night porter. He told us where our room was, but nothing else, and was shirty about my refusing to leave a phone number or email address. He did not say breakfast is last served at 9am, early for a holiday resort. We went down at just after nine... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed December 9, 2014

Booked this last minute. Then saw on here all the terrible reviews.... so i wasn't looking forward to it. However i turned up. It was very clean and nice modern decor. My room was also very nice. Only things i could complain about would be the broken shower that was squirting water in all directions. And the tv which you... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2014

I don't understand why some people are making this whole fuss about paid parking and WiFi. The hotel states this on their website so why complain? I thought the room and bathroom were very clean and comfortable (remember this is 3 star hotel and you get what you pay for folks). Location couldn't be better, a 5 minute walk to... More 

Was this review helpful? Yes 1
Palermo, Italy
Senior Contributor
24 reviews 24 reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed November 17, 2014

arrived on friday at the start of the weekend ,as i went up to bed and pulled down the duvet it was shock horror a massive stain in the centre of the sheet i immediately pulled the sheet off and more horror the mattress was also badly stained so i went to reception to complain i took photos on my... More 

Was this review helpful? Yes 1
CrohamHotel, Front Office Manager at The Croham Hotel, responded to this review

We are very sorry for your recent visit to the hotel. We can assure you that all rooms are cleaned on departure and we a looking into the matter urgently. And all staff involved in the matter are being retrained to deal with such situations. Also all tea/coffee making supplies as well as soap are available at reception if required. More 

Oxford
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed November 16, 2014

Very small room for a double. Hall carpet made up of offcuts! However it was worth £49 for a last minute booking. Everything was very clean but a cranky old metal bed. Parking is a joke - no room to park at hotel - where they charge you anyway. Had to park across road and pay!

Was this review helpful? Yes
CrohamHotel, Front Office Manager at The Croham Hotel, responded to this review

We are very sorry for your recent visit to the hotel. We can assure you that all rooms are cleaned on departure and we a looking into the matter urgently. And all staff involved in the matter are being retrained to deal with such situations. Also all tea/coffee making supplies as well as soap are available at reception if required. More 

Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 27, 2014

It looked as though the hotel had been newly carpeted and the décor was okay. It is also situated close to town and there is a super Indian restaurant within walking distance This, however is where the positives end. We were in a ground floor, twin room which was extremely small. Both people would need to sit on one single... More 

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Paignton, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed October 26, 2014 via mobile

this hotel was one of the worst I have stopped him room smelt of smoke when we walked in The smoke alarm and being covered pickups were dirty and never been washedThe breakfast was very poor quality you wasn't told beforehand you have to pay for the dog until you check out The Hotel charges £10 of night also you... More 

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 22, 2014

Firstly we were directed to a 'basement room' located in the car park down some 'stairs' which could also be recognised as a dirt track. It was not a room it was a dungeon. There was no parking available out the front so was redirected to the 'other' car park which had 2 spaces, which had surprisingly been taken. We... More 

Was this review helpful? Yes 2
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Additional Information about The Croham Hotel

Address: 9 Durley Road South, Bournemouth BH2 5JH, England (Formerly Croham Hurst Hotel)
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Croham Hotel 3*
Number of rooms: 41
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Also Known As:
Croham Hotel Bournemouth
Hotel Style:
#20 On the Beach Hotel in Bournemouth

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