This is one of the worst hotel I have ever stayed. Receptionist is hardly professional, and for a hotel who had info saying '1 million pound was spent on Refurbishment', I saw no sign of it in room, lifts, lobby, dining room... nowhere! While I was checking in, a customer was complaining about how alarm call they didn't ask for... more

This hotel is filthy, the bedding and carpets stained and the window ledges covered in grime and dead flies, I doubt if they have ever been wiped throughout the whole season. We complained about the filthy state of the room we were allocated and were offered 2 others including a 'superior' which were all the same poor standard. We cancelled... more

Have never seen anything so disugusting, I wanted to walk out as soon as I walked in! Room dirty and smelly, bed stained, carpet stained. Service with a smile - you have got to be joking. Food - McDonalds would have been better. This hotel needs closing down. more

The "superior" room was of a decent size but that was the only redeeming feature. The curtains were failling off, the carpet was full of stains, the bathroom was tiny and smelt very damp and nasty, the mattress was ancient and has no springs left, the lock on the bathroom door was broken (and fitted the wrong way round -... more

This hotel made school dinners look attractive. Dirty, run down prison cell rooms. Disinterested staff. Terrible. Close it down and start again. more

As my title suggests I cannot express my utter disgust with this Hotel! My partner and I work away from home frequently and stay in many hotels during the year (all of which are of 3 or 4 star standard) but Britannia Bournemouth is something else! We Should have know something wasn't right when at check in the customer infront... more

Dont go by car parking terrible.If you like mildrew and small confinded spaces this could be for you there is plenty of both,and if over six feet tall,overweight,or pregnant dont expect to shower while there as very small corner cubical.Buffet breakfast very good but only if you get down in the first hour.If from overseas and you want a Faulty... more

If you are looking for something a bit special then leave well alone, We booked weekend for special occasion and it was a little bit of a let down. we booked dinner, bed & breakfast, the food was not too bad for buffet style self service. The room was the biggest let down, being small and quite grubby with damp... more

we stayed her for two night (fri & sat) and found it very good value for money , the bed wasnt very comfy and had blankets instead of a duvet , but apart from that we had no complaints the food was good , both breakfast and dinner were buffet style and the room was clean and well equiped also... more