Me and my partner planned a little break away to bournemouth. We saw this hotel on the net and looked decent for the price and had a swimming pool bonus. However, on arrival the reception area stunk looked tatty and run down but thought hey lets check in. Check in fine, went up to room and oh my god they... more

i really dont know what people expect for their money we paid £99 per person for 4 nights and worth every penny. this is our 2nd time at the britannia bournemouth and we had a really good time. The room was cleaned every day always tea coffee biscuits left in the room clean towels & bedding nothing too much trouble... more

Booked this as we needed a room for an evening due to attending a wedding. Check in was hassle free but from their we were left with a feeling of dread. Before we had even made it into our room we were greeted by a few groups on stag/hen weekends who thought it appropriate to wander around the corridors sporting... more

This is one of the worst hotel I have ever stayed. Receptionist is hardly professional, and for a hotel who had info saying '1 million pound was spent on Refurbishment', I saw no sign of it in room, lifts, lobby, dining room... nowhere! While I was checking in, a customer was complaining about how alarm call they didn't ask for... more

This hotel is filthy, the bedding and carpets stained and the window ledges covered in grime and dead flies, I doubt if they have ever been wiped throughout the whole season. We complained about the filthy state of the room we were allocated and were offered 2 others including a 'superior' which were all the same poor standard. We cancelled... more

Have never seen anything so disugusting, I wanted to walk out as soon as I walked in! Room dirty and smelly, bed stained, carpet stained. Service with a smile - you have got to be joking. Food - McDonalds would have been better. This hotel needs closing down. more

The "superior" room was of a decent size but that was the only redeeming feature. The curtains were failling off, the carpet was full of stains, the bathroom was tiny and smelt very damp and nasty, the mattress was ancient and has no springs left, the lock on the bathroom door was broken (and fitted the wrong way round -... more

This hotel made school dinners look attractive. Dirty, run down prison cell rooms. Disinterested staff. Terrible. Close it down and start again. more

As my title suggests I cannot express my utter disgust with this Hotel! My partner and I work away from home frequently and stay in many hotels during the year (all of which are of 3 or 4 star standard) but Britannia Bournemouth is something else! We Should have know something wasn't right when at check in the customer infront... more