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Topaz Hotel

Certificate of Excellence
79 St Michael's Road, Bournemouth BH2 5DR, England (Formerly The Redlands)
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Topaz Hotel
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Topaz Hotel
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200 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Exeter, England, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Quite small, but cozy hotel. Friendly staff. I was working night shifts, so had breakfast when I came in after my shift, which was lovely and perfectly cooked. Room was basic, but plenty of tea and coffee and toiletries.

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for 1 night for a night out in Bournemouth. The owner was very friendly and welcoming. Very easy to talk to and approach for anything we needed and very helpful for local knowledge and info. We had never stayed in a guest house before as we thought we wouldn't get the service you would if you were... More 

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1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

The hotel is very well situated you need less than 10 minutes to walk to the beach and just a couple of minutes to the center were you find shops, cinemas, restaurants.. The stuff is really friendly and the hotel offers a breakfast with a variety of fresh hot and cold food. The room and facilities are clean and comfortable.

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Exmouth, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel just a couple of days ago and apart from the rooms having clean bedding, I cannot say anything positive about it for the £85 per night we paid NOT including breakfast. Upon arrival, at what you would really class as a B&B , we were locked out with a telephone number on the door to... More 

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Newton Abbot
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is fine if you just want a couple of nights in Bournemouth. Its clean and the owners are pleasant. The bathroom was fairly small, but does the job for a couple of nights. As with most hotels like these the walls are a bit thin, so you can hear other people,so take the ear plugs if you are... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A group of us stayed here for £36 each including breakfast! Rooms are very clean and warm! Ak was lovely! We went here for an obvious party night turned up with bags of alchol and we played music etc, AK didn't mind this... He got us glasses, ice, bottle openers etc! Breakfast was a buffet, not a lot left by... More 

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Basingstoke, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We were in Bournemouth and trying to find a hotel, the Tourist Information centre had just closed and someone directed us to the West Cliff area, we wondered along St Michael's Rd and decided The Topaz Hotel looked the nicest and we definitely weren't dissapointed with our choice. We stayed for 3 nights, the room we had was delightful, the... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

The man working at the reception desk was quiet dismissive and rude. The first thing that he said was 'you are staying in a small double room.' to which I responded 'I did not book a small double room.' He laughed at me and said you get what you pay for. I payed £60 pounds for the room. My girlfriend... More 

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Gillingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 15, 2014

I had planned to take my husband away for the weekend for his birthday and found this b&b. On reading the really good reviews I thought it would be perfect for what we needed. I really don't know who is writing these good reviews as I can honestly say it was awful. My husband and I are not fussy people... More 

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Anne_and_AK, General Manager at Topaz Hotel, responded to this review

Thank you very much for your comments, however we will not be responding to some of your twisted story. The management always uses a professional approach in running this boutique style hotel with the highest quality breakfast, hygiene and cleanliness of rooms that is reflected in both the Food Standards Agency rating and the comments of many of our customers... More 

Dorset, United Kingdom
1 review
1 of 5 stars Reviewed December 14, 2014

If you are after a classic hotel, then don't bother with this hotel. Just go we a lager main stream hotel at the same price. The rooms are small, heating and hot water did not work and the staff might as well not be there. The noise was ridiculous and the staff did nothing.

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