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Village Urban Resort Bournemouth

Wessex Fields, Deansleigh Rd, Bournemouth BH7 7DZ, England (Formerly De Vere Village Bournemouth)
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Village Urban Resort Bournemouth
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Village Urban Resort Bournemouth
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512 reviews from our community

Traveler rating
    95
    199
    125
    56
    37
See reviews for
144
149
19
81
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (512)
  • Mar-May only
    (98)
  • Jun-Aug only
    (149)
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    (140)
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    (125)
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Ashford, United Kingdom
1 review
4 of 5 stars Reviewed today NEW

We really enjoyed the stay, we were using the swimming pool and its facilities. in the evening we went for dinner to the restaurant. The service was professional and distinct. We were served by waitress Janka. She was very polite and very helpful, so we were pleased and happy.

Was this review helpful? Yes 1
hertfordshire
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

unfortunately we have been spoilt by a stay at Bournemouth Marriott, so this was a completely different experience. ok if you are happy to just stay a night and use spa/gym/restaurant, but if you want to go out and about nothing around, middle of nowhere, so either cab or drive into Bournemouth. reception - lovely, friendly. room - not overly... More 

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Manchester, United Kingdom
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When I first came to the hotel, it was a village like all the other village hotels out there. I got into the room and as I often do when I arrive to me room, I put the TV on. However, the picture was extremely poor and kept going off. I reported this to reception who informed me someone would... More 

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VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thank you for your review about your recent stay with us. I am sorry to hear that there was an aspect of your stay that was not up to standards. I am glad to inform you that we will be upgrading our bedroom TV’s to digital TVs. This will rectify the issues with the poor picture quality. I will be... More 

Peterborough, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Finding the Hotel was very easy, just head for the Bournemouth Hospital and you will find it just behind it. We stayed for 2 nights and paid extra for the Upper Deck room as this was a birthday weekend and we wanted the extra things like Sky Movies and free wifi. First impressions of the hotel was good, with a... More 

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VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thank you for your review about your recent stay with us. I am pleased to hear that you had a pleasant stay and that you found your hotel room to be of a good standard. I will also be passing your positive comments to the team with regards to the service they provided you. We hope to see you again... More 

Greater Perth, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I were on a 6 week holiday from Australia when we took a break from family to stay here for 2 nights as a special break. The room was a good size, clean and comfortable. We wanted a relaxing break and were not disappointed. The gym, pool and spa were just what we needed to help us... More 

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VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thank you for your review about your recent stay with us. I am glad to hear that you enjoyed your stay with us and the team were able to accommodate your requests. I will be sure to pass on your positive feedback to the team. We hope to see you again soon. More 

Cardiff, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

Looking forward to a 4 day break over Easter, booked a few weeks back via the Village Central Reservations telephone number. Paid up front £348 for a Family Room, although was disappointed that £60 of this was for our daughter who is just 4, with no known kids incentives at the hotel. Furthermore, after being assured this was the best... More 

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UK
Contributor
20 reviews 20 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a standard room on the second floor. It was pleasant, clean and quiet. It room got very hot through the night but nothing opening a window didn't resolve. Also the TV reception wasn't great & the sound on our TV kept going up and down independently. Quite frustrating. We ate at the hotel restaurant. Good choice of food.... More 

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VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thank you for your review about your recent stay with us. I am happy to hear that you did enjoy your stay and found the facilities to be of a high standard. I will be passing on your positive comments to the team. I am pleased to let you know that the televisions are to be upgraded to digital TVs... More 

Lincoln, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

The hotel was in a very good position for visiting family who live nearby; pleasant room with very comfortable bed; helpful staff; dim lighting in the room was a problem, as was the faulty television. In the public areas, the cash machine didn't work, the music was far too loud/intrusive (tho' was turned down on request). At breakfast, my table... More 

Was this review helpful? Yes
VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thank you for your review about your recent stay with us. I am glad to hear that you did enjoy your stay and that the staff responded positively to any requests you made. We are pleased to let you know that our bedroom televisions are being upgraded to digital TVs’ in the next few months. I have passed on your... More 

Burntisland, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I booked for three nights to attend a family event in the area. We used the hotel as a base for meeting up with various people, having guests to dinner on Friday, rugby fans in the bar Saturday and a family lunch on Mothering Sunday. The food was good to very good, from a menu which does... More 

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VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thanks you for your review of your recent stay with us. I am glad to hear that you enjoyed your stay with us and found the team to be pleasant. I will be passing on your positive comments to Jana. We look forward to seeing you again soon. More 

Dorset, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We had booked to come to the spa as a treat for a friend who was getting married. I would say that the description of "spa" is very loose. What the Village offers is a gym/workout facility/pool with a couple of treatment rooms for massages etc. Maybe I've come to expect too much from previous lovely experiences from good spas.... More 

Was this review helpful? Yes 1
VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thank you for your feedback about your recent stay at Village Bournemouth. Cleary on this occasion our Spa did not meet you expectations and for this I do apologise Please could you contact us directly at the hotel so we can resolve this matter with you. More 

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