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Village Urban Resort Bournemouth

Village Urban Resort Bournemouth
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Ranked #41 of 70 Hotels in Bournemouth
A recent review
3 of 5 stars reviewed 2 days ago
Kay-Marie7 Warrington, United Kingdom
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416 reviews from our community

Traveler rating
    72
    167
    104
    46
    27
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131
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warrington, United Kingdom
Top Contributor
75 reviews 75 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We rang before arriving to ask for an early check in (said on the booking confirmation you can pay for one) but was told we could only ask upon arrival if the room was ready. When we arrived the room wasn't ready so we asked could we leave our cases. We were told we could leave them in the staff... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

When we arrived we were very impressed with what we saw. A little bar, restaurant and swimming pool. Well this didn't last long! We were put in a room right in front of an entrance door knowing we had a young child. This in know can't always be helped, but she was woken to loud people shouting and laughing. (... More

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Manchester, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The bed was probably most often slept in on one side by visitors. As a result the bed was lumpy on one side and ok on the other.The receptionist in the morning wasn't interested when this was reported to him. The room was reasonably appointed and breakfast was good. #however dinner in the restaurant was not enhanced by the singer.... More

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VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thank you for your feedback about your recent stay with us. I was pleased to read that you found the room well appointed and the breakfast met your requirements. I have taken steps to identify your room and look at the mattress in that room and find a solution for future guests. I do hope we have the opportunity to... More

Balsall Common, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Really good hotel, excellent rooms and lesiure facilities. Breakfast was great and very nice surroundings. Starbucks Coffee on site and free parking. Slightly out of town but bus stop right opposite. I would definetly recommend this hotel.

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VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thank your for your review of your recent stay with us. I have shared your feedback with the team and I was pleased to read that you had an enjoyable stay with us. I very much look forward to welcoming you back soon. More

Cullompton
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Travelled with some friends for a spa weekend. Check in was very quick and efficient and staff friendly and welcoming. The room I shared was on the 4th floor and was a good size with 2 single beds that could be pushed together to make a large double. It was really clean,one of the best I have seen for a... More

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VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thank you for your positive feedback about your recent stay with us, great to hear that you enjoyed your time with is. I have shared your comments with the team. I am pleased to say that we are currently looking at some enhancements to our Breakfast offering so I am sure you will enjoy the change during your next visit.... More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Following a family meal for Sunday lunch today, I find myself coming home to have to leave a negative review. The service was slow, the food (deserts especially) were appalling and to top it off, after complaining about the quality, the restaurant manager's words were: 'leave as many reviews as you like'... I have visited this establishment a couple of... More

Was this review helpful? Yes 5
VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thank you for your feedback regarding your recent visit to the Sunday Carvery here at the hotel. I was sorry to read of your dissatisfaction, clearly on this occasion we have not met the standard we are capable of. I am pleased to say that our Sunday Carvery is having a re-launch this Sunday 5th October, returning to a 5... More

Bournemouth
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am not a hotel resident but a leisure club user. However the car parking problem affects hotel guests as much as leisure club members.Unfortunately, although there is a large car park, the hotel does not manage access. Consequently, spaces are lost to the adjacent hospital's visitors and office workers from nearby leaving hotel users frustrated.

Was this review helpful? Yes 3
VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thank you for your feedback regarding the car parking situation at the hotel. We are aware of the disruption this causes our members and hotel guests and are working hard to find a consistent resolution. I would be happy to discuss what those actions are if you would like to contact me directly at the hotel. More

Hertfordshire
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Village Urban Resort Bournemouth for two nights in June 2014. The hotel is a large hotel opposite The Royal Bournemouth Hospital. We were greeted by very friendly staff at the reception. Our room was quite large with one double bed and a sofa bed with a wooden screen between the two for privacy... More

Was this review helpful? Yes 1
VillageVBO, General Manager at Village Urban Resort Bournemouth, responded to this review

Thank you for your feedback about your recent stay with us, I was pleased to see that you had an enjoyable time with us. I have shared your feedback with the hotel team and we all very much look forward to welcoming your back soon. More

Maidstone, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Food was lovely and to die for and the staff were very nice and polite the swimming was nice and relaxing and lithe the hot tub and steam room it was a really nice holiday. But we did find quite allot of hairs on the sofa bed but the staff got that checked out for us.

Was this review helpful? Yes 1
Aldershot, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

lovely hotel, great swimming pool, sauna, jaccuzi and steam room. We had a meal in the restaurant, we both ordered ribs with a jacket potato and coleslaw, very tasty but was served on a long piece of wood which was not wide enough, when we cut into the jacket potato it fell of the sides of the wood. Our room... More

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Additional Information about Village Urban Resort Bournemouth

Address: Wessex Fields, Deansleigh Rd, Bournemouth BH7 7DZ, England (Formerly De Vere Village Bournemouth)
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Village Urban Resort Bournemouth 3.5*
Number of rooms: 116
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Also Known As:
De Vere Village Bournemouth Hotel Bournemouth
Bournemouth Village Hotel
Village Hotel Bournemouth

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