I stayed for 3 nights in order to visit friends and family yet to remain independent. Thank heavens I had not read the reviews but a friend was shown round the hotel for me and it was fine for my needs. It is, in the main a hotel for coach parties, but the coach dates did not suit, so I... more

We have just returned from a birthday celebration at the Laguna & wanted to say what a lovely, relaxing weekend that we had. From the moment we arrived the staff were welcoming & friendly. They made a special fuss of my mother whose birthday it was & nothing was too much trouble. The pool was lovely & warm. I would... more

This is quite frankly the worst hotel I have ever stayed in. My wife and I travel a lot, and we had had great results from budget hotels and B&B's. We normally find the low-bedroom, family run type B&B's give the best service while the chains are uniform and slightly better equipped... Laguna unfortunately is neither. It does have free... more

ME and my friend went to stay at this hotel, the decoration was very old but that didnt bother us as we were out most of the time. The barman came into our room and tried to have sex with me and touch me up, then tried it with my friend..we phoned the police and reported him and he is... more

I stayed here for my brothers graduation. my parents had been before years ago and we knew it would be cheep and thought it would be ok for one night. I WAS WRONG ! ! We walked in to a horrible smell and rude staff. We was given out key to go up to our room where we was greated... more

My husband and have just returned from a stay at this hotel. We were extremely disappointed. The place seriously needs updating. The carpets were fraying, there was no shower, only a shower head and we could not get the temperature right. The bathroom was extremely dated and the window would not close in the bathroom. There was barely enough room... more

Staff very friendly. We stayed for 2 nights over the August bank holiday weekend in a famly room. First impressions (once we actually managed to park the car around all the coaches) we stayed in the annex, very musty damp smell that hit you as soon as you entered the building. Advertised as tea & coffe facilities, we got sugar... more

I am writing this review from my hotel room at the laguna and feel like asking for a refund right now. Every bad review on this site is based,im sure,on the room im in at this very moment. Take note and do not stay here ever! more

please dont bother coming to this hotel just got back after a 6 day coach break room was large but bath tiny couldnt use shower the head to low on wall and could not be taken off food ok service from foreign staff good and polite but watch out for over tanned female owner got a nasty tongue even the... more