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Chelsea Hotel

32 St. Swithun's Road | East Cliff, Bournemouth BH1 3RH, England
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Chelsea Hotel
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Ranked #100 of 152 Bournemouth B&B and Inns
A recent review
4 of 5 stars Reviewed March 24, 2015
AnotherSarah London, United Kingdom
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134 reviews from our community

Traveler rating
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    11
    9
    53
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5
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7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 24, 2015

I have stayed at the Chelsea Hotel twice now - the first time in February and the second time in March. I have been very pleased on both occasions. I am currently doing a course at Bournemouth University and needed a place to stay that was both close to the train station and close to the university. The Chelsea Hotel... More 

Was this review helpful? Yes
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

Thank you very much for your kind words. Soo and I are so please that you like coming to the Chelsea Hotel. We work very hard to make sure that all our guests are treated the same and that our rooms are up to standard. I do get full up on weekends, and sometimes in the week, which goes to... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

We only stayed a week, but found Chrissy to be sensitive to our situation, friendly and welcoming, as were Beeta and Sue. If it wasn't so far from Poole, then we would have stayed a lot longer. We only moved from there this morning, but because Chrissy was out while we moved, she phoned me to apologize for not being... More 

Was this review helpful? Yes
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

Thank you for your review, the staff and I are so pleased you enjoyed your stay with us. More 

Poole, United Kingdom
1 review
5 of 5 stars Reviewed February 7, 2015 via mobile

My family and I have been put into a situation through no fault of our own which has meant us having to stay for a few weeks here at The Chelsea Hotel. Thankfully Chrissie and Sue have made it a far easier time for my wife, 4 children and I by being so lovely and so kind to us all.... More 

Was this review helpful? Yes
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

Thank you for being so nice, and appreciating what we do for our guests. More 

Southampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 8, 2014

Saturday night a room was booked late into the night / early morning... YES OUR MISTAKE!!! However when we arrived we called to be let in, to which a woman answered the phone and she said she cannot let us in however a full refund will be processed. Fine, we went else where. Today (Monday 8th December) called the hotel... More 

Was this review helpful? Yes 3
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

Check in is in the day time or evening not 4 am in the morning. I am not going to argue with you what I am supposed to have said and what I didn't, you woke me up in the middle of night. But I think you will find that booking.com with which you booked through agreed with me, as... More 

Travelers are raving about these Bournemouth hotels

London, United Kingdom
Top Contributor
298 reviews 298 reviews
95 hotel reviews
190 helpful votes 190 helpful votes
3 of 5 stars Reviewed November 16, 2014

I stayed here one night after having to arrive in Bournemouth somewhat unexpectedly with a limited choice of places to stay by the station. The room was booked online and was really cheap. Having got out of the station it was relatively a short distance away on the flat. On arrival I was given a top floor single which was... More 

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ChrissyBeere, Owner at Chelsea Hotel, responded to this review

Thank you for your kind words. Us small hotels can do some things then that the big ones don't, More 

Chard, England, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

A very clean and neat hotel with lovely atmosphere, with lovely seasonal decorations, rooms are very well decorated and presented, friendly staff, we satyed for a hen party and was exactly what we needed, we could come and go as we pleased, and parking permits are issued so you dont have to park miles away. chrissy is a lovely land... More 

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ChrissyBeere, Owner at Chelsea Hotel, responded to this review

Thank you for your lovely review, and I'm so pleased you all enjoyed your stay. More 

Hertfordshire
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 6, 2014

People have been leaving bad reviews for this hotel since 2005 and Chrissy now spends time replying to these complaints with such gems as "I don't remember you staying here", "it never happened like that", "I am not rude" etc etc. The truth is this is an awful, grubby little hotel with match-box sized rooms that the staff cram as... More 

Was this review helpful? Yes 6
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

This year I have done 30 Stag/Hen parties with another 4 to come till they stop for the year of 2014. With 14 good reviews and 6 bad reviews and 10 abstaining. It amazes me that your party who did not come all at once in the afternoon, So had a few drink in the bar claiming to be serious... More 

1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 12, 2014

Stayed here last month and feel I have to write this review for others. Average B&B, location is ok maybe 10 mins walk to decent pubs/bars across main roads. No parking direct outside hotel by found places on nearby streets. Rude on arrival but apprently offering to open the bar and switch for me was acceptable... over not very professional... More 

Was this review helpful? Yes 7
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

I'm sorry you did not like the Chelsea and thought that I was rude, I'm afraid I do not remember you, as I try not to be rude to any of my customers, even when they are rude to me. Not sure why you would say there is no parking for my guests, as they can park at the front... More 

West Parley, null, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2014

Stayed here for ten days. Unlike most B&B's if you needed to be in your room during the day this was ok. It was clean and tidy. Staff were friendly helpful and charming. Breakfast comprises cereals & toast but plenty of it. Good location for beach or town. Clubs and pubs just a short walk away.

Was this review helpful? Yes
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

I'm so please that you enjoyed your stay at the Chelsea, we aim to make sure all our guest enjoy staying here. With guests like you it makes it all worth while for us. More 

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 1, 2014

The stay was fine. But don't leave any of your property behind. I accidentally left my shoes behind, and emailed Chrissy (owner) when I realised (ON THE SAME DAY) and asked her to hold onto them so I could pay for the postage and have them returned. I never got a reply. So I called, and was told that she'd... More 

Was this review helpful? Yes 6
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

I'm very sorry but I DID NOT get your email as I told you. And you never chased your email up with a telephone call if you didn't hear from me. And I'm not in the habit of throwing peoples shoes or anything else that is left after a stay at the Chelsea. I let you and your girlfriend put... More 

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