We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 151 Bournemouth B&Bs / inns

Chelsea Hotel

32 St. Swithun's Road | East Cliff, Bournemouth BH1 3RH, England
Hotel amenities
Chelsea Hotel
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save Saved
You added Chelsea Hotel to your Saves list
47%
Ranked #101 of 151 Bournemouth B&B and Inns
A recent review
5 of 5 stars Reviewed September 8, 2014
Dave H West Parley, null, United Kingdom
Write a Review

126 reviews from our community

Traveler rating
    36
    20
    10
    8
    52
See reviews for
3
4
9
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (17)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (13)
All months
Hertfordshire
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

People have been leaving bad reviews for this hotel since 2005 and Chrissy now spends time replying to these complaints with such gems as "I don't remember you staying here", "it never happened like that", "I am not rude" etc etc. The truth is this is an awful, grubby little hotel with match-box sized rooms that the staff cram as... More

Was this review helpful? Yes 1
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

This year I have done 30 Stag/Hen parties with another 4 to come till they stop for the year of 2014. With 14 good reviews and 6 bad reviews and 10 abstaining. It amazes me that your party who did not come all at once in the afternoon, So had a few drink in the bar claiming to be serious... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 12, 2014 via mobile

Stayed here last month and feel I have to write this review for others. Average B&B, location is ok maybe 10 mins walk to decent pubs/bars across main roads. No parking direct outside hotel by found places on nearby streets. Rude on arrival but apprently offering to open the bar and switch for me was acceptable... over not very professional... More

Was this review helpful? Yes 2
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

I'm sorry you did not like the Chelsea and thought that I was rude, I'm afraid I do not remember you, as I try not to be rude to any of my customers, even when they are rude to me. Not sure why you would say there is no parking for my guests, as they can park at the front... More

West Parley, null, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

Stayed here for ten days. Unlike most B&B's if you needed to be in your room during the day this was ok. It was clean and tidy. Staff were friendly helpful and charming. Breakfast comprises cereals & toast but plenty of it. Good location for beach or town. Clubs and pubs just a short walk away.

Was this review helpful? Yes
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

I'm so please that you enjoyed your stay at the Chelsea, we aim to make sure all our guest enjoy staying here. With guests like you it makes it all worth while for us. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 1, 2014 via mobile

The stay was fine. But don't leave any of your property behind. I accidentally left my shoes behind, and emailed Chrissy (owner) when I realised (ON THE SAME DAY) and asked her to hold onto them so I could pay for the postage and have them returned. I never got a reply. So I called, and was told that she'd... More

Was this review helpful? Yes 1
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

I'm very sorry but I DID NOT get your email as I told you. And you never chased your email up with a telephone call if you didn't hear from me. And I'm not in the habit of throwing peoples shoes or anything else that is left after a stay at the Chelsea. I let you and your girlfriend put... More

1 review
4 of 5 stars Reviewed August 13, 2014

I went here with a stag party. Found the stay to be pleasant apart from my hangovers.! staff were very good and welcoming and left us alone to our own accord. No moans on my behalf. Worth a stay. Check it out

Was this review helpful? Yes
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

Thank you for your kind words. We do let our guests just get on with enjoying there weekends, but our here to help if they need help. More

Northfleet, United Kingdom
1 review
4 of 5 stars Reviewed August 9, 2014

We were placed in this hotel by a company that organised a hen weekend for us. I would class it more as a b&b than a hotel but we enjoyed our stay. when we arrived we had some people that had dropped out so Chrissy, the owner, had to change some of our rooms around which she did without a... More

Was this review helpful? Yes
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

Its nice to hear that some people enjoy are Hotel, all our hard work to make sure our guests are looked after goes now well, thank you. More

1 review
3 of 5 stars Reviewed July 30, 2014

As a family of five we were fortunate enough to have found a nice small family en suite at this hotel as our stay was unplanned. Owner was kind enough to allow us to rent this room at almost midnight. Room was clean with a mini fridge a plasma tv and a shower. We also got to vacate the room... More

Was this review helpful? Yes
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

Thank you for your kind words, it was a pleasure to have you. More

Warwick, United Kingdom
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 28, 2014 via mobile

Charged us for something that was already broke in the room. £128 for a head board. The woman is a con artist, she is rude and is never there. They say the bar is open yet the bar was closed the whole Saturday that I was there.

Was this review helpful? Yes 8
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

Yet again this is part of the same group who caused damage, he decided to add another £ on. If he had listened to me, I explained on arrival that the Bar would not be opened on the Saturday evening, due to my granddaughter being in a concert. It is not normally a problem and the other 2 groups staying... More

Warwick, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 28, 2014

Stayed in this so called hotel this weekendwith some mates manager was never there had plenty of people turning up asking the customers how to check in etc.the bar was meant to be 24hrs and it was actually til 8 which is clearly a lie.have to pay for your breakfast and being charged 30 a night to stay in the... More

Was this review helpful? Yes 6
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

Its sad when people have to add on, to make out the Hotel is really bad. There are no more unsavoury people out side my Hotel that aren't outside any other Hotel. We are NOT in a bad area, just a few minutes from the train station, so you will get all sorts of people walking around.This review and the... More

Warwickshire, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 28, 2014

this has to be the worse b&b I have ever stayed in with the owner out to make as much cash as possible. charged £127 for a broken head rest on the bed that we believe had already been broken when we arrived and £100 for smoking that also never happened may I add. the owner had accused the room... More

Was this review helpful? Yes 5
ChrissyBeere, Owner at Chelsea Hotel, responded to this review

Sadly we did have a broken headboard with which he did see it, and refused to look at the computer where I had found a new one in the sale. Also the housekeeper could not get into the room for the smoke, there was ash and tobacco everywhere. Kept the rest of the guests up from 3am in the middle... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Chelsea Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chelsea Hotel

Address: 32 St. Swithun's Road | East Cliff, Bournemouth BH1 3RH, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $$
Number of rooms: 11
Reservation Options:
TripAdvisor is proud to partner with Agoda, Priceline, Booking.com and Odigeo so you can book your Chelsea Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Bathroom (2)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay