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Travelrest Bournemouth

3.0 of 5 135 West Hill Road, Bournemouth BH2 5EG, England
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Travelrest Bournemouth
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Travelrest Bournemouth
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251 reviews from our community

Traveler rating
    64
    86
    55
    22
    24
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70
74
5
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wolverhampton, England, United Kingdom
2 reviews
3 of 5 stars Reviewed today NEW

We apparently had a family room but to be honest it wasn't we have two small children and we were on the third floor the room was small I couldn't put my travel cot up and the on suite was an old shoe cupboard, the first night we had no hot water as the boiler had blown a fuse and... More

Was this review helpful? Yes
Oxford, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed for two nights with my two children. The location is great, parking on site, lovely cooked breakfast. The room was spotlessly clean. The bathroom was small, but it didn't bother us. Very friendly and helpful staff. Would recommend

Was this review helpful? Yes
Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

stayed here for 2 nights and had a really nice time. The staff were very friendly from the time we arrived till the time we left. This hotel is better than other budget hotels. The room was clean and tidy everything was replenished when the room was cleaned. The breakfast was amazing and looked great Joyce really made breakfast and... More

Was this review helpful? Yes
TravelRestLtd, General Manager at Travelrest Bournemouth, responded to this review

Thank you so much for your 5* review. We really enjoyed meeting you and your son last weekend and we are so pleased that you enjoyed yourselves. I have passed on to Joyce your kind comments. I have noted your point about the kettle and have asked the maintenance team to look where we can place a shelf to alleviate... More

Portsmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here with my partner, daughter and her friend on the 18th October. The girls were going to see a group at the BIC. We stayed in 2 twin rooms. I'm a seasoned traveller and all of us just wanted somewhere to lay our heads after a night out. The room was clean, the reception staff were friendly and... More

Was this review helpful? Yes
TravelRestLtd, General Manager at Travelrest Bournemouth, responded to this review

Thank you for your review, which we really appreciate. I have noted your comments in regards to the shower pressure and will look to see how we can improve this for the future. We very much look forward to welcoming you and your family back to TravelRest Bournemouth when you next visit the resort. Thank you again for taking the... More

Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My daughter and I stayed here for 2 nights, very clean and staff friendly. The only downside was the room wasn't serviced on the 2 nd day, reported it was given clean towels and free breakfasts, would definitely stay here again.

Was this review helpful? Yes
TravelRestLtd, General Manager at Travelrest Bournemouth, responded to this review

Thank you for your review of our hotel which we really appreciate. I am so sorry that you room was not serviced on the second day - this was clearly A lapse in our usual high standards of housekeeping. We really look forward to welcoming you back again soon and thank you again for taking the time and interest to... More

Wolverhampton, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights and was overall pleased with our stay. We parked no problem and checked in just after 2pm. Room was a little on the small side and the same with the ensuite but was clean and welcoming. Fresh towels and tea making facilities were always available and were changed each day. Had breakfast 1 morning... More

Was this review helpful? Yes
TravelRestLtd, Manager at Travelrest Bournemouth, responded to this review

Thank you for your review which we really appreciate. We are delighted that you enjoyed your stay and a little tip for next time - book directly with us so we can ensure you get that larger room as we do have some which are very large and some even offer great views towards the sea and Bournemouth Bay. Thank... More

Guildford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

good location. Reception has seen better days and there was no lift, not much fun having to climb 3 flights of stairs. That said the room was fairly nice and at £55 was a good price. Added bonus was they allowed dogs but the place wasn't messy. I would stay there again

Was this review helpful? Yes
TravelRestLtd, Manager at Travelrest Bournemouth, responded to this review

Thank you for your review which we really appreciate. We are delighted that you and your dog enjoyed your stay and the great value we offer and we look forward to welcoming you back again very soon. Thank you for taking the time and trouble to review us. More

1 review
1 of 5 stars Reviewed 4 weeks ago

Tatty reception with none over friendly staff upon arrival. Woken up by staff in next room have very loud sex at 6:00am. Only to find that the shower did not work properly and only dripped on my hurried exit. Feed back form given no mention of refund or apologies. Don't go!!

Was this review helpful? Yes
TravelRestLtd, Manager at Travelrest Bournemouth, responded to this review

Thank you for your review. We are very sorry that you did not enjoy your stay, especially our staff for which there can be no excuse. Please be reassured I have taken the necessary steps to ensure our customer service remains of the upmost importance. I am sorry you found the shower to be unsatisfactory and have again requested am... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

On arriving there was no offer to help up two flights of stairs with bags. As we were there for seven days there was plenty of luggage. When we got to the room we found it was very small. (room number 46). This was described as a club room and did not fit our expectations. Then on waking up the... More

Was this review helpful? Yes 1
TravelRestLtd, Manager at Travelrest Bournemouth, responded to this review

Thank you for taking the time to review us. We are really sorry that you did not enjoy your stay and would like to apologise for your disappointment. We would really like to discuss your complaint further as do take all complaints most seriously. Thank you again for taking the time write a review More

somerset
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Only stayed one night as we had an early morning ferry to France the following day, so we really only needed a place to rest before our onward journey. So can only comment on our very brief stay. We booked a budget family room, (sleep 3), have to say it was a little small for a family of three, only... More

Was this review helpful? Yes
TravelRestLtd, Manager at Travelrest Bournemouth, responded to this review

Thank you for your review and we are pleased that you enjoyed your stay. As you discovered we aim to offer budget accommodation at good value prices in a great location. Thank you again for your feedback which we really appreciate More

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Additional Information about Travelrest Bournemouth

Address: 135 West Hill Road, Bournemouth BH2 5EG, England
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Travelrest Bournemouth 3*
Number of rooms: 47
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