Only one member of staff, a cleaner, showed any sense of good customer service. The remaining staff performed their duties with a degree of lethargy and disinterest. The room was tired and the temperature was tropical. A fan should have been available as the window did not provide adequate ventilation. The mattress should have been in the council tip and... More

Very friendly receptionist, a lovely welcome. Booked fairly last minute, arrived and had to park 5 to 10 minutes away. Car park tiny! Room was on th top floor, you can tell what's been refurbished by the crappy carpeting the higher up you go. Room was dated, scruffy and no good for those of us who are nearly 6ft tall!... More

Good location, some road noise as close to a traffic roundabout but no problem unless you are a very light sleeper. Single rooms on the small size but adequate (comfortable bed, flat screen tv, en-suite bathroom). Breakfast all self service which I like so no hanging around trying to attract the attention of a waiter/watress. Very good location for beach... More

I held a party at the Durley Dean last weekend. The function room (The Kennedy Suite) was super spacious, modern, bright and best of all it was private. It contains its own bar, spacious dance floor, toilets and there's a side room complete with flatscreen TV where the children could go and play, chill out or just watch TV -... More

Stayed here for a golf weekend , nice friendly hotel , decor could be freshened up in places but generally ok , room was large with comfy bed , tv , tea and coffee making facilities , again small cosmetic updates could be done , food was nice , breakfast was limited to choice but dinner was good although prices... More

We spent the long weekend at the Durley Dean Hotel in May and we had a fantastic time. The breakfast was good and the staff were helpful especially Mellisa.

The hotel is in the process of being upgraded and the new style rooms are OK and comfortable, but I wouldn't spend more than £50 on one. The staff are friendly and helpful, but I would avoid the dinning room, it is not cheap and the food is not great. There is a reason it is often empty. Overall I... More

Went last Friday and Saturday for a golf and boys birthday The hotel was very accommodating in the rooms we asked for and found the rooms to very nice with plasma,tea and coffee,hair dryer and iron in the room as well as a nice bath and shower.thehotel was a mixture of families and groups of men and women but no... More

We had our wedding at the Durley Dean on the 24th of march 2012, Kate was the most amazing, easy to contact and most helpful wedding planner i have ever come across!! With the Durley Dean nothing we asked for was too much hassle!!! I phoned regarding rooms for my family and they had no problem in organising the rate... More