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The Durley Dean Hotel

28 West Cliff Road, Bournemouth BH2 5HE, England
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1 room 1 guest
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317 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

My wife and I paid £442 to stay here for three nights over the bank holiday weekend. In my book, that's a lot of money, and frankly the accommodation was a bit of a disappointment. Our room was a decent size, but had no air conditioning and looked directly out onto a fairly busy road. The ensuite bathroom was very... More 

Was this review helpful? Yes 1
West Midlands, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nice modern spa area, but quite small. Bedrooms are clean but could do with some modernisation, comfy bed though & shower was good. Breakfast was hot & plentiful. Ideal location for exploring local area.

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High Wycombe, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

I went away for a peaceful break but all I got was noise from the next room. There is no noise insulation on the 3rd Level and I could hear word for word what people were saying next door. I complained at the Front Desk and was told the Manager would contact me but I am still waiting!!

Was this review helpful? Yes
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My friend and I have just returned from our stay. I have been here before and liked it then. We were not disappointed. The twin room was large , very clean and had recently been refurbished. We were in room 331. We managed to find parking easily just across the road. The location is great for clubbing. I would stay... More 

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Bristol, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

For our birthday presents to each other, a friend and I bought the groupon deal for £49 each which included a day in the spa, two half an hour or one hour treatment and a lunch at the Durley Dean hotel. Firstly the spa itself is extremely relaxing, it's not very big but it was very quiet (we went on... More 

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uk
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, and nice to stay in a period property with high ceilings and features such as stained glass etc. We stayed in a family room with our 8 year old twins, but they were only given what seemed to be camp beds and they couldn't sleep on them as they were so uncomfortable! However, as soon as we informed... More 

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Doncaster, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Only stayed a single night at the Hotel, but in this short time I was made welcome by all staff... Pleasant and polite at all time and very accommodating during our family visit to Bournemouth. Would definitely use this hotel again in the future for pleasure or business....

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London
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Love this hotel, my hubby and I have been twice. First time on our anniversary second with our two younger kids. The rooms are fashionably decorated..modern. The beds are comfy. We made used of the swimming pool and sauna. Booking in and out was easy process. Breakfast great! Love itt! !!

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Paul F, Owner at The Durley Dean Hotel, responded to this review

Thank you for your lovely review. I am so pleased you all had such a good stay with us. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Could not believe the shocking customer service. Witnessed a customer being told off by the head receptionist on our arrival. No one could even offer a smile when we arrived! Waited for over 20mins at reception without even being acknowledged. For the price our room was unbelievably small and poorly arranged. No air con and room was very hot indeed.... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel as part of a Hen party. We stayed in a twin room which met all of our needs, even though the room was rather warm. The facilities in the hotel were really good, especially the pool, sauna and steam room. The breakfast was to a good standard and the staff were helpful and friendly.... More 

Was this review helpful? Yes 3
Paul F, Owner at The Durley Dean Hotel, responded to this review

Thank you so much for spending the time to write such a lovely review. Hope to see you again soon! More 

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