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The Durley Dean Hotel

28 West Cliff Road, Bournemouth BH2 5HE, England
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1 room 1 adult
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448 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The hotel is good but the SPA was fabulous. A professional team of ladies , lovely treatments , friendly and welcoming . Well done and thank you to Laura . ( I wish I could remember the name of the other lady )!! The room was nice , cleaning staff brilliant and efficient . Food was good , staff seem... More 

Helpful?
Thank MariaCritchell
Southampton, United Kingdom
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here last year for my birthday and loved it so much we booked again this year, we were so let down. Firstly the reception staff had the wrong booking requests, the girl on reception was new so we had to wait till the only other member of staff was off the phone to help us. Once allocated our... More 

Helpful?
Thank skarlet59
Southampton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just returned from a 2 night stay at this hotel. We were welcomed by friendly staff and check in was quick. Our room was a standard room. Although this was a little bit dated with very squeaky floorboards, it was clean and had the required facilities. A 2 minute walk to the cliff walk and 10 minutes to... More 

Helpful?
Thank Sue M
Farnham, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Staff bent over backwards to be helpful. Food was excellent - lots of choice for evening meal and beautifully cooked and presented. The SPA treatments were first rate. Both myself and my friend were very impressed, we each had two superb treatments.

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Thank karenjb2016
bournemouth
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Booked a dinner bed and breakfast deal and really enjoyed our stay all the staff were very helpfull food was very good room clean and a good size we used the steam room and swiming pool which were all very good as well we shall return !!

Helpful?
Thank bmouthone
Shaoxing, China
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The room received was wonderful. It was spacious and well decorated. This is the second time my husband and I have stayed at this hotel and we love it. The hotel staff are friendly. When we asked for directions to a venue, the receptionist even suggested the most scenic route along the beach. The hotel is in walking distance to... More 

Helpful?
1 Thank Christiana H
Surrey, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Visited the Hotel for two nights last week, I normally stay in twice a year once in the winter and then again in the summer. Room was spacious clean & tidy - it was the first time my partner & I used the spa and both booked the 50 minute Swedish massage and both agreed it was one of the... More 

Helpful?
Thank AmyQ1989
Southampton, United Kingdom
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is up to standard for its star rating on all fronts. There is an excellent but small spa/health centre. Perhaps the best thing about this hotel is the attitude of the staff. Everyone we encountered or spoke to was genuine, professional, friendly and always trying to find extra ways to excel. Good value. We didnt take dinner in... More 

Helpful?
Thank Instructorborovets
Swindon, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Reception friendly and professional and check-in was easy. The room was large with a lovely big king-sized bed, and the hotel was warm throughout our stay. There was a large flat screen tv and an iron and ironing board in the room as well as hair-dryer and tea and coffee making facilities. On arrival there was only one set of... More 

Helpful?
Thank Teezed10
Guildford, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

My room was so small that every time I came out of the bathroom I bumped my head on the TV. The bathroom was so small that I have bruises on my elbows and arms from being unable to turn around without wacking my arms on something. My final day I ended up showering in the leisure centre as I... More 

Helpful?
Thank 17emma2016
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