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The Durley Dean Hotel

3.0 of 5 28 West Cliff Road, Bournemouth BH2 5HE, England
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The Durley Dean Hotel
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The Durley Dean Hotel
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634 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the moment we were greeted we knew we were in for a great stay. Couldn't fault it. The atmosphere, the attentive staff, the large rooms, excellent leisure facilities, lovely breakfast, great stay, will definitely come back. Begs the question, why is it still 3 star and not 4 !!!! Thank you for a wonderful few days.

Was this review helpful? Yes 2
Ramsgate, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Easily got Parked in car park just round the corner. Staff were extremely accomodating and couldn't have been more helpful welcoming and polite. Food at the restaurant was superb. We had a three course both nights. Yummy! Hotel very clean indeed. Spa facilties were good if pool a little small. Steam room was fab. Bar prices are what you would... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We was given a weekend away by our daughter. From walking in and entering our room we were very impressed. The overall stay was enjoyable. Local to all amenities but yet quietly located. We stayed in room 111 and was more than happy with it. The operations manager was Anita who was very professional and very welcoming and always smiled.... More 

Was this review helpful? Yes 1
Paul F, General Manager at The Durley Dean Hotel, responded to this review

Thank you so much for leaving such a glowing review. We had a busy year last year refurbishing all the remaining rooms, the leisure club and the reception and bar and it is now really paying off for our guests and I am glad you enjoyed your experience with us. We look forward to seeing you again. More 

Bath, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed on a Thursday and Friday night as a Buy a Gift voucher. We had a cheerful greeting at the hotel and directed to our upgraded room. It was spacious and comfortable although bathroom was very small. The Central heating times were 4 to 10 in the afternoon and 5 to 7 in the morning. This... More 

Was this review helpful? Yes 1
Paul F, General Manager at The Durley Dean Hotel, responded to this review

Thank you for taking the time to write your lovely review. I am pleased you enjoyed your stay and that the team looked after you. We look forward to welcoming you again to the hotel in the near future. More 

Par, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I havd a lovely break here. The Staff were not only very friendly & welcoming, they were also very efficient. I had read a lot of reviews before & i have got to say the Hotel has clearly had a lot of work done to it, deserves some great reviews . Its in a great location has parking and more... More 

Was this review helpful? Yes 1
Paul F, General Manager at The Durley Dean Hotel, responded to this review

Thank you for your lovely review and I am pleased you had such a lovely time and found the team here to so helpful and polite. As you stated we have completed a lot of refurbishment and it is nice to read that you noticed and appreciated the improvements we have made. You maybe be interested to know that we... More 

Weymouth, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spacious hotel in great location for beach town and a night on the town. Stayed 2 or 3 times here. Value for money. Parking can be tricky as it is a small car park given the hotel size but there is plenty more on streets near by. Rooms clean and modern. This isn't super luxe but it's clean and modern... More 

Was this review helpful? Yes 1
Paul F, General Manager at The Durley Dean Hotel, responded to this review

Thank you for your kind review. I am pleased that you return visit has been as good as the previous ones. You are right that we have a small car park ( unfortunately 100 years no one had the foresight of how many cars there would be) but I am pleased you found car parking close in the adjacent streets... More 

London, United Kingdom
Top Contributor
50 reviews 50 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here after being given a deal voucher for two nights with breakfast and a crewam tea. We were pleasantly surprised by the modern entrance area and were greated in a friendly manner. The room was huge with a sofa, though it only had a shower cubicle. As others have said the rooms need a bit of TLC, but... More 

Was this review helpful? Yes 1
Paul F, General Manager at The Durley Dean Hotel, responded to this review

Thank you for your review and I am glad you had a great stay. We work hard to provide our guests with a great breakfast and work a principle of topping the breakfast buffet very regularly with freshly cooked items rather than cooking in large quantities and piling it high on the buffet. Clearly from your comments with everyone coming... More 

Reading, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a couple of days. It was good value for money. The staff were friendly and very helpful. The hotel is only a five minute walk from the beach and a twenty minute walk into Bournemouth. Well worth a visit. Would definitely return.

Was this review helpful? Yes
Paul F, Manager at The Durley Dean Hotel, responded to this review

Thank you for your kind review. I have passed on your positive comments to my team about them and I am glad you had a good stay and would definitely return. I look forward to welcoming you back. More 

Contributor
20 reviews 20 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Myself, partner and friends all stayed for the weekend following an offer purchased. The Hotel staff were very friendly and welcoming; Laura in particular. Laura was often on the front desk and is an absolute asset to the Hotel - nothing was too much. Breakfast was good and the cream tea went down a treat in the afternoon. The Hotel... More 

Was this review helpful? Yes
Paul F, General Manager at The Durley Dean Hotel, responded to this review

Thank you for your kind comments. I am glad we could help make your children's Christmas present to you memorable. I look forward to seeing you on your next visit. More 

Okehampton, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely Christmas present from our children, lovey hotel, great cream tea on arrival, relaxing , clean and tidy, all you can for breakfast, I would recommend this hotel , loved the pool and spa facilities, we made the most of theses, clean towels from reception , 10 mins walk from town city, great shops, free parking at hotel,

Was this review helpful? Yes 2
Paul F, General Manager at The Durley Dean Hotel, responded to this review

Thank you for your kind review and I am pleased you had a great stay. You are quite right Laura on reception is an absolute star and a credit to the hotel. I am glad she made such an impression on you. I note your comments about the painting of your room and the carpets. We do endeavour to keep... More 

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Additional Information about The Durley Dean Hotel

Address: 28 West Cliff Road, Bournemouth BH2 5HE, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Durley Dean Hotel 3*
Number of rooms: 115
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Also Known As:
Durley Dean Bournemouth
Durley Dean Hotel Bournemouth

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