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Tower House Hotel

Certificate of Excellence
West Cliff Gardens, Bournemouth BH2 5HP, England
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1 room 1 adult
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Tower House Hotel
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186 Reviews from our TripAdvisor Community

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South Wales, United Kingdom
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed for 4 nights on my own in early February. The hotel had just reopened after winter and some work was still being done but the work didn't bother me at all. Free parking is available in front of and behind the hotel. My room was clean and comfortable and tea/coffee making facilities were provided in the room plus... More 

Helpful?
Thank Julie H
Cheshire
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 21, 2015

Stayed in the Tower House Hotel having booked a twin room, sadly we ended up in the 'attic' with very old furniture, low angled ceiling which we kept bumping our heads on. Toiletries very frugal! We asked to move at Reception but were told hotel was full. Very disappointing room which was not at all like the room on the... More 

Helpful?
5 Thank sugarbabeCheshire
towerhousehotel, Manager at Tower House Hotel, responded to this review

Thank you for taking the trouble to write a review and we are sorry that your room was not as the photo on the website. We actually have 32 guest rooms in the hotel and they are all different! We pride ourselves on keeping them spotlessly clean and it is very rare that we get any complaints. Some of our... More 

Kent
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 18, 2015

This hotel is worthy of 3 stars, the staff are fantastic and nothing is too much trouble for them. The entertainment is first class and had us up dancing and joining in and also crying with laughter at the comedy. The rooms were brilliant with king size four poster beds, two sofas and an armchair and a flat screen tv,... More 

Helpful?
1 Thank KentGreektraveller
towerhousehotel, Manager at Tower House Hotel, responded to this review

Thank you for taking the time to write a review of your recent stay with us. It's great that you enjoyed your break so much and have found so much to write so positively about. We hope to welcome you back to our hotel again if you ever come back to Bournemouth. More 

Rochester, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed December 15, 2015

A group of us spent a very pleasant 5 days in this hotel obviously with a Christmas theme. My husband and I had a large room with a sea view. The staff were brilliant, nothing was too much trouble and the evening entertainment was very varied and good. Although it only has a small dance area we all manage very... More 

Helpful?
Thank Jacqueline B
towerhousehotel, Manager at Tower House Hotel, responded to this review

We are most grateful for the glowing review of your recent stay with us. We are so glad you found so much to enjoy whilst here and our staff made you feel so welcome. Thanks again and we hope to welcome you back soon. More 

Skegness, United Kingdom
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed November 13, 2015

The AA rate this hotel as a two star establishment. I think in that about fair. This is an old building and it shows. The floors creak and the decor is very out-dated. There is a lift to all floors but once you reach your floor you still have to walk down at least 5 steps and back up another... More 

Helpful?
3 Thank Gazza1960
madeleineyoussef, General Manager at Tower House Hotel, responded to this review

We would initially like to thank you for taking the time to write such a detailed, fabricated version of your recent stay with us. We find it unnecessarily rude and offensive, you also make a number of highly inaccurate statements. Most of our rooms are accessed direct from the lift, without stairs. Some are accessed by a few stairs after... More 

London, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed November 6, 2015

I don't want to slate this place totally, as the staff were nice, however it IS NOT what I was expecting from the trip advisor reviews, which make it sound much better than it is. I note that at least one of the 5 star reviewers has reviewed this same hotel TWICE....which makes me think that other reviews are also... More 

Helpful?
3 Thank Felicity H
madeleineyoussef, General Manager at Tower House Hotel, responded to this review

Many thanks for your recent review of your stay with us. Unfortunately your review is so biased and inaccurate it is difficult to know where to start! You correctly mention that we receive many good reviews but then suggest that we in some way have colluded with guests to get the good reviews. This is completely wrong as well as... More 

Truro, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 17, 2015

We stayed here for a week in mid-October 2015. It was our Golden Wedding Anniversary and we returned to our honeymoon hotel. We could not fault it in any way. The customer service was excellent, the food superb and the accommodation spotless, warm and comfortable. Our en suite only had a shower, and no bath, but it was just fine.... More 

Helpful?
2 Thank Roddy99
madeleineyoussef, Manager at Tower House Hotel, responded to this review

Thank you for your lovely review. What a good idea, on your Golden Wedding Anniversary, to return to the hotel where you spent your honeymoon. We are so pleased that you enjoyed it so much and we look forward to seeing you again next year. More 

Nottingham, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 8, 2015

This was a first class hotel.The rooms were very clean as was the rest of the hotel.I was part of a party of about 20 people and we were greeted with tea and biscuits. We were lucky enough to have a room with a great sea view. The home cooked food was excellent and nothing was too much trouble. The... More 

Helpful?
2 Thank june w
madeleineyoussef, Manager at Tower House Hotel, responded to this review

Many thanks for those kind words. We enjoyed your company and look forward to your next visit! More 

London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 5, 2015

This hotel have one of the greatest location ever. Its near the beach and restaurants but far away from the noise. We stayed for 3 nights and it was amazing. The room is clean and have a good sized bed. The reception is very helpful about things we can do during our stay. Breakfast is awesome very organized as they... More 

Helpful?
1 Thank MissLoise
madeleineyoussef, Manager at Tower House Hotel, responded to this review

Thank you, Miss Loise for those lovely comments. We try our best to provide a friendly, efficient service and its great to be appreciated. We hope to see you again on your next visit to Bournemouth. More 

Calne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 27, 2015

Just got back from a golfing weekend. We had 18 rooms. The staff were very friendly and helpful and nothing was too much trouble. At breakfast you had a selection of cereals and full english breakfast. Would come back and stay again

Helpful?
1 Thank looneyspoons
madeleineyoussef, Manager at Tower House Hotel, responded to this review

Thank you. We're so glad you enjoyed your golfing weekend. You were beautifully behaved and we really enjoyed your company at the nineteenth hole! More 

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