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125 West Hill Road, Bournemouth BH2 5PH, England
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Hedley Hotel
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96%
Ranked #28 of 149 Bournemouth B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Arborfieldjo
  • Reviews (95)
  • Photos (11)
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  • Room tips (15)
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95 people have reviewed this hotel

Traveler rating
    86
    6
    1
    1
    1
See reviews for
21
14
4
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The owner Steph was nosy and rude. The bedroom was absolutely tiny, only cleaned once in the whole week stay, had no bin and no wardrobe. The tea, coffee and milk in the room had not been replenished at all during the 7 nights I stayed. I had asked for extra towels and was told by a very rude cleaner... More

Was this review helpful? Yes 2
Steph C, Owner at Hedley Hotel, responded to this review

Dear Samantha I was really surprised and sad to read your review as you and your daughter appeared to enjoy your stay. I wish you had spoken to me during your visit as I would have done everything in my power to give you an enjoyable experience. Kind regards Steph More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Returned to the Hedley hotel for another fantastic stay! A warm welcome, lovely clean room, super comfy beds, a great breakfast and such a fantastic location a short walk to the lovely beach and town, I look forward to another visit!

Was this review helpful? Yes
Steph C, Owner at Hedley Hotel, responded to this review

Hi Jo Lovely to see you all again. Thank you for the nice words I'm really please you have such a lovely time here & look forward to the next time. Steph More

Leicester, UK
Top Contributor
87 reviews 87 reviews
38 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Havs atayed in a range of hotels in Bournemouth in the past. This is excellent and well located. Service very good as is brekkie. A couple of negatives - a lot of street noise on Fiday - i am guessing from stag and hen dos plus daily towel change would have been nice. Stull good hotel and service with excellent... More

Was this review helpful? Yes
Steph C, Owner at Hedley Hotel, responded to this review

Dear Rusik, Thank you for your review and constructive comments. Next time you come to stay please call me and I'll do my best to give you a room away from the front. I hope that you will return soon. Kind regards Steph More

1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hedley Hotel four nights, it was exceptional in every way. On arrival Steph made me very Welcome, nothing was too much trouble. My room was beautifully decorated and with excellent facilities. I really enjoyed the hearty tasteful breakfast in the lovely dining room. Also the hotel is very closeto the city and beach. All in all... More

Was this review helpful? Yes
Steph C, Owner at Hedley Hotel, responded to this review

Dear Jackie Thank you for taking the time to put a review on Trip Advisor. Really pleased you enjoyed your stay - it was great to look after many of the wedding party. Hope to see you soon. Kind regards Steph More

Bath, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently spent a day and night at The Hedley Hotel in Bournemouth. I was visiting for a concert at the Bournemouth International Centre, and the location was ideal (5 min walk). It was also ideal for the beach and the town. Although I arrived two hours before check in time I received a warm welcome and was shown to... More

Was this review helpful? Yes
Steph C, Owner at Hedley Hotel, responded to this review

Dear Bill Thank you again for choosing to stay at the Hedley and for the great review. Next time you're coming to Bournemouth and the BIC, please call. There are more books in the library! Kind regards Steph More

Naestved, Denmark
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

WOW! This is exactly what we were looking for. A familar local b&b close to the towncenter with an extremly friendly host(Steph) and a totaly clean and spotless hotel. We have stayed in many hotels around the UK, but this is simply the best!!!!! We will stay again the next time we visit Bournemouth. Thanks Steph!!!tHGEtHE

Was this review helpful? Yes
Steph C, Owner at Hedley Hotel, responded to this review

Dear Jan WOW - thank you so much for such great review. It was a real pleasure looking after you all and when you want to stay again, please call me directly. I look forward to welcoming you back. Kind regards Steph More

Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We visited bournemouth for two nites and stayed at the hedley hotel which was so relaxing and we felt so relaxed the whole time we were there .Steph is a great host who helped us feel welcome and her rooms are beautiful , well decorated and bed was so comfy !The sea was literally five minutes walk and the local... More

Was this review helpful? Yes
Steph C, Owner at Hedley Hotel, responded to this review

Dear Chantelle Thank you for your lovely review. I'm delighted you enjoyed your stay and I look forward to welcoming you back in the future - Bournemouth is lovely in September! Kind regards Steph More

Brussels
Contributor
20 reviews 20 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 12, 2014

This is a very nice hotel which is only 400m from the cliffs at the top of the beach and just 5 mins walk to the centre of Bournemouth. The breakfast was really nice as well as the usual cereals and juices there was a very nice fresh fruit salad including strawberries and kiwis. The cooked breakfast was also very... More

Was this review helpful? Yes
Steph C, Owner at Hedley Hotel, responded to this review

Thank you for your review. I appreciate your constructive comments and it was a pleasure having you all to stay. I look forward to you returning soon. Kind regards Steph and the team at the Hedley More

Maidenhead
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 9, 2014

Stayed at the Hedley for the weekend , very enjoyable and will be visiting again. Very friendly and welcoming Hotel making our stay much more enjoyable. Fitted out to a high standard with a very good level of cleanliness. Great breakfast.

Was this review helpful? Yes 1
Steph C, Owner at Hedley Hotel, responded to this review

Dear April & Lee, Thank you so much for your kind review. It was a real pleasure having you to stay and really look forward to welcoming you back. As a 'treat' I will ask SImon to come and serve your breakfast!! Don't be a stranger. Best wishes from Steph and the team. More

Varanasi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2013

The Hedley Hotel has everything to recommend it. Lovely rooms, beautifully decorated with ultra-modern en-suite facilities, comfortable beds and peaceful surroundings, even though it's not far from shops, restaurants and the beach. Added to this a delicious breakfast and a welcoming owner - what more could you want? This hotel is a real find!

Was this review helpful? Yes 1
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Additional Information about Hedley Hotel

Address: 125 West Hill Road, Bournemouth BH2 5PH, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $$
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