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The Orchid Hotel

34 Gervis Road, Bournemouth BH1 3DH, England
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416 Reviews from our TripAdvisor Community

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Bournemouth, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited the hotel as my daughter organised a surprise wedding anniversary function for us. The Hotel appeared to have been recently refurbished to a very high standard. The staff were so good and welcoming. The room we had was of a very high standard... There was a very good served breakfast menu and also the added buffet had everything... More 

Helpful?
Thank Keith W
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you for taking the time to write a review. We were delighted that you enjoyed your Celebration, it was indeed a pleasure organizing the function with your daughter and I was pleased to hear the Surprise went according to plan! I will pass your comments on to my staff members and we look forward to welcoming you back again... More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife & I stayed one night 28 th Jan 2016 - we were warmly greeted by all staff throughout , our room had been recently refurbished , and so had the rest of the hotel We enjoyed our stay , small bar area relaxing, breakfast was to a very high standard We would definitely go back another time Excellent... More 

Helpful?
Thank patrick g
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you very much for taking the time to write a review- we were delighted to read you enjoyed so many aspects of your stay with us and we look forward to welcoming you back in the future where you can enjoy the delights of our new Restaurant which opens in the Spring. Kind Regards All the team @ The... More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed as a family of 4 one night in January in room 105, which I believe is one of the largest rooms in the hotel and very suited to a family. Still quite spacious even with Queen sized bed, single bed and additional Z bed. Room recently decorated and done tastefully (not sure if all rooms yet modernised to this... More 

Helpful?
Thank Simon W
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you for taking the time to write a review and we appreciate all your positive comments. Although we do not have some facilities that larger hotels provide we pride ourselves on being a Boutique hotel with that Personal touch which certainly makes us stand out from the norm! Of course we can get very busy during the Summer months... More 

Cheltenham, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have very good friends in Bournemouth and took the opportunity to have a mid-week break to visit them in the evenings and spend the days enjoying what Bournemouth has to offer. I spent ages looking for a hotel and wanted something really nice that wouldn't break my bank account. I'm normally a budget hotel chain person (not naming names!)... More 

Helpful?
Thank GemmaNewbery
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you for taking the time to write us such a glowing review- I was delighted to read that my Staff looked after you so well and you enjoyed your break. We do pride ourselves on having excellent customer service and being a small Boutique hotel we want all our guests to feel comfortable from the minute they arrive right... More 

Northampton, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 7, 2016 via mobile

This hotel was very reasonably priced so I wasn't expecting it to be quite as good as it turned out to be. The hotel and my room were bright, modern & stylish. The bed was very comfortable and there was an excellent walk in shower. There is no restaurant (yet) but the service was outstanding. Rosie (reception) advised me about... More 

Helpful?
Thank Steve W
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you so much for taking the time to write such a glowing review. I was delighted that my Staff excelled in their Customer Service and will pass on your thanks to them. We look forward to welcoming you back again in the future and for your information our new Restaurant will be open by the Spring! Kind Regards All... More 

Alexandra Headland, Australia
1 review
5 of 5 stars Reviewed January 4, 2016 via mobile

I've stayed in other boutique hotels in Bournemouth but they've mostly been quite dated in their decor. The orchid had just gone thru a refurbishment and was up to date, fresh and modern. The staff are friendly and the food is excellent I can't rate this place highly enough...

Helpful?
Thank Steve J
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you very much for taking the time to write a review- it was a pleasure to read that you liked the new décor and we look forward to welcoming you back again in the future where you can also enjoy our new Restaurant that opens in the Spring, Thank you once again Kind regards All the team @ The... More 

Wiltshire
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 30, 2015

I chose the Orchid hotel on booking.com for a last minute post Chritmas break and so pleased I did. Everything is brand new and the designer has done an impressive job! The reception, bar and dining areas are gorgeous with stunning high end furnishings. Our room and bathroom were also of the same standard. Espresso coffee maker in the room... More 

Helpful?
1 Thank Lillybet2
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you for taking the time to write a review, it was a pleasure to read that you enjoyed so many aspects of your stay with us... My team have worked very hard over the months to ensure they excel in their Customer service so I will also pass on your thanks to them, We are just launching our Afternoon... More 

Northampton, England, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 30, 2015

Fantastic hotel..normally stay on the west cliff at the same hotel but never again. This was a fantsatic boutique hotel. We stayed in room 100 and everythng was perfect, clean and fresh. We understand the hotel has had a refurb but putting this aside you could not ask for anything more as the staff,breakfast,bar was everything you would expect. Great... More 

Helpful?
1 Thank Sharon D
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you writing such a glowing review and for all your comments. We are very fortunate to have such a large car park and are proud to offer this facility at no extra charge. Guests can also leave their car before and after check out making their life even easier! We have heavily invested in excellent Wifi so it was... More 

Bournemouth, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 17, 2015 via mobile

Came here for our works Christmas party! A group of 7 of us. We were greeted with a very friendly welcome and shown to the bar. Once settled we were shown to our table right on time! The atmosphere was great from the second we sat down, and our waiters and waitresses were very attentive, it was lovely to see... More 

Helpful?
1 Thank charliesangels1718
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you very much for taking the time to write such a lovely review. It was a pleasure to read that you enjoyed so many aspects of your evening with us! As we are a small boutique hotel our Moto is excellent customer service with that personal touch hence why I ensure I am there during events to ensure our... More 

Southampton, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 15, 2015

Arrived about 7pm,greeted at reception,but not shown to room. Nice,clean room,very comfort bed,nice clean bathroom.Loads of room to have a hot shower. plenty of towels. Room newly decorated.nice and roomy. On the Sunday morning we could what we thought was heavy rain outside,but looking out,it was dry,Nd worked out it was the room Above us,someone was having a shower,and we... More 

Helpful?
Thank GracePatrick
Christina J, General Manager at The Orchid Hotel, responded to this review

Thank you for taking the time to write a review and for all your comments. We do apologise that you did not feel breakfast was up tot standard and hopefully you did inform t he staff of this on the day as they are always willing to rectify any issues our guests may have. As you may have seen on... More 

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