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Durley Grange Hotel

6 Durley Road | West Cliff, Bournemouth BH2 5JL, England
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Durley Grange Hotel
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241 Reviews from our TripAdvisor Community

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Traveler rating
    113
    82
    19
    15
    12
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43
91
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
  • All months
    (241)
  • Mar-May only
    (87)
  • Jun-Aug only
    (81)
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    (39)
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Camberley, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We decided to book a bit last minute but Emma managed to fit us in! We had, yet again, a lovely weekend break. Swimming pool was lovely and warm, the sauna was great. Food was excellent, as usual. Hamid and Emma made us very welcome. It's always like coming home. Thank you. We'll be back -as usual! Keg and husband... More 

Was this review helpful? Yes 1
Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, May we thank you for you comments on your recent stay at the Durley Grange Hotel. We are very glad to see that you have pointed out our friendly staff, our lovely swimming pool and our delicious food. Looking forward to welcoming you back, and we will try to make your next stay will be even better! Kind... More 

London, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Clean rooms recently refurbished. Hospitable friendly service with a smile and laugh. Good food and bar always available, a nice selection of whiskeys! Regular evening entertainment. Would visit again without hesitation.

Was this review helpful? Yes 1
Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, Thank you for letting us know about your latest stay at the Durley Grange Hotel. Many thanks for highlighting the efforts that we are going to in order to refurbish the rooms and also to keep them clean! We have 24 hour bar and a very dedicated team at your service Looking forward to welcoming you back, Management... More 

Grantham, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our quiet room 117 overlooked a small pretty courtyard with out door seating and was clean, comfy and had lovely new dark curtains. The hotel is in the process of being refurbished, but that did not stop us enjoying our stay. It seemed there were many return guests whom the staff knew very well which added to a pleasant friendly... More 

Was this review helpful? Yes
Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, Thank you for letting us know about your recent stay at the Durley Grange Hotel. We are very pleased that you have enjoyed your stay, and that you have noticed our efforts to modernize the hotel, and provide a welcoming atmosphere and dedicated staff during your stay. Looking forward to welcoming you again, Management, Durley Grange Hotel More 

1 review
2 of 5 stars Reviewed 4 weeks ago

Very dissapointed. I was promised a modern up market hotel by reception. The walls had big unpainted patches of plaster everywhere, Old style keys to get into rooms, first every stone cold jacuzzi I have been in. Hard mattress and the 1980s shower trickled and took me half hour to get soap off. In the morning the thin curtains let... More 

Was this review helpful? Yes
Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, Many thanks for your comments on your stay at the Durley Grange Hotel. Sorry to hear about the negative aspects of your time with us. We are pleased to inform you that your comments have been taken on board and will be discussed at the next staff meeting. Had you let us know at breakfast, the restaurant staff... More 

Watford, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I stayed in room 120. This hotel is in desperate need of renovation. Very dated decor, squeeky uneven flooring, damp in the room with peeling wallpaper, some rooms weren't even cleaned properly and were covered in dust (room 121). We were 'welcomed' by someone who barked the hotel rules at us about being quiet at night (which I found quite... More 

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Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, Many thanks for your comments. Firstly, we would like to offer you a free night at the Durley Grange Hotel. This is an opportunity for us to discuss your experience and for you to show where the wallpaper is peeling. We are sorry to hear about the negative aspects of your stay, and this is also, therefore, a... More 

Teeside
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We had room 121 ,it was a bit on the small side but adequate , the bed was comfy and we had a bath in the en suite which was a bonus. The food was really good and everyone including the guests were very friendly, the hotel has a homely atmosphere. Parking is very tight at the front of the... More 

Was this review helpful? Yes 2
Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, Many thanks for letting us know about your stay at the Durley Grange Hotel. The Durley Grange Hotel aims to please; we are at your service and value your kind comments. We will pass these comments on to staff. We are very pleased that you have enjoyed your stay and we look forward to welcoming you soon. Management,... More 

london,uk
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 21, 2015

I previously stayed here a few years back with my family and recently my sister wanted to stayed in Bournemouth so i recommended this place to her as i remember it being very friendly and a nice place. She was not disappointed. We went to Bournemouth for the day and met up with her and her family there at the... More 

Was this review helpful? Yes 1
Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, We would like to thank you for your comments on your stays at the Durley Grange Hotel. We aim to please, and we are very happy that you have enjoyed your time with us. Looking forward to welcoming you back soon, Management, Durley Grange Hotel More 

Peterborough, United Kingdom
1 review
5 of 5 stars Reviewed June 21, 2015

Just spent a very enjoyable week at the hotel, fantastic staff can't do enough for you. Food and room good close to centre and beaches, evening entertainment most nights. Most notable was that there seemed to be a lot of returning guests. Graham P

Was this review helpful? Yes
Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, Many thanks indeed for you comments on your recent stay at the Durley Grange Hotel. Yes, we certainly do aim to please and we hope that you too will also be a returning guest. We will ensure that your next stay with us will be even more enjoyable! Kind regards, Management More 

Swansea, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 8, 2015

stayed at this hotel last October excellent stay lovely staff great food, lovely clean rooms, plenty of parking, close to town and beach,thank you for a lovely stay. I would stay there again thanks again to all the staff.

Was this review helpful? Yes 1
Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, Thank you for your comments on your stay at the Durley Grange Hotel. We are very happy that you noticed our great location, the quality of the food, our fantastic cleaning staff and the abundance of parking spaces. Looking forward to welcoming you again soon, Management, Durley Grange Hotel More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2015

lovely room fantastic staff that can't do enough for you easy walk into town centre swimming pool and sauna a bonus great value would recommend always ate in the restaurant great food and a huge choice at breakfast

Was this review helpful? Yes 1
Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, Many thanks for your comments about your stay at the Durley Grange Hotel. We are very glad that you enjoyed the swimming pool and especially the food. When you visit us next time, we will aim to give you an even better experience. Looking forward to welcoming you back soon, Management, Durley Grange Hotel More 

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