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Durley Grange Hotel

6 Durley Road | West Cliff, Bournemouth BH2 5JL, England
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1 room 1 guest
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Durley Grange Hotel
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248 Reviews from our TripAdvisor Community

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Traveler rating
    115
    86
    19
    15
    13
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43
95
13
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
  • All months
    (248)
  • Mar-May only
    (87)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (34)
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Biggleswade, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited for a 3 day Airshow special break. From the warm welcome to the time we checked out we felt cossetted. The staff are all very friendly, Emma and Sue were exceptional at their jobs and give 110% in making sure you enjoy your stay. Our room was 107 and although a previpus reviewer said avoid it as was... More 

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Bristol, United Kingdom
Level Contributor
96 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We had just done a 100 mile charity bike ride to Bournemouth from Bristol, we had arrived fairly excited after completing the ride, we tried to check into the hotel and they didn't have our bookings, after more searching we were told that we had been emailed three times to inform us that the hotel couldn't honour our three x... More 

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winchester
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great friendly family hotel good food great staff , especially EMMA a credit to the hotel. Rooms clean and tidy good bar with a nice range of drinks . The waiting staff were polite and friendly . It also has a great patio area to sit in the sun

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Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Thomas, Thank you very much for your kind comments on your stay at the Durley Grange Hotel. We are very pleased you noted our overflow parking, our tidy rooms, and our welcoming staff. We'll aim to do even better next time. Please help yourself to two free drinks on your next stay. Kind regards, Management More 

Burgess Hill, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A large group of us stayed here for just one night and had no problems at all. The staff were super friendly and accommodating for us. The hotel itself it pretty dated but seemed clean. the parking is not great outside the hotel but there is extra free parking just around the corner. nice location, just a short walk to... More 

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Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Yeello, Many thanks for your comments on your recent stay at the Durley Grange Hotel Yes, we have an overflow parking and we are currently refurbishing the property. We would like to offer your two free drinks on your next stay. Remember to have your loyalty card stamped on your next visit. Looking forward to welcoming you back soon,... More 

Christchurch, New Zealand
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived late at night with no reservation, we were made to feel very welcome, to the extent of a much appreciated offer to have dinner before we checked in. All the staff were super friendly, bend over backwards helpful, and very efficient. Place was clean quite well maintained, with a good menu for both dinner and breakfast.

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Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Eric, We are very happy that you have enjoyed your stay and that you noticed our efforts to make guests feel at home. We would like to offer you 2 free drinks on your next stay for your kind comments. Please remember to have your loyalty card stamped on your next visit. Kind regards, Mnagement More 

Essex, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Location was not too bad. Just a short walk into town or to the beach, as long as you enjoy hills. The staff were very cheerful, helpful and pleasant. A little dated inside but mostly clean. Nightly entertainment of a singer for a couple of hours. Not too bad. Our room was very noisy and hot as it above the... More 

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Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Dominica, Many thanks for your comments about your recent stay at the Durley Grange Hotel. Apologies for the noise. We will take your feedback on board and offer you a different room on your next stay. Please help yourself to two free drinks on your next stay at the Durley Grange Hotel. Looking forward to welcoming you back soon,... More 

Clay Cross, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Excellent food (5*) and extremely helpful staff very clean but decorating a bit tired altho refurbishment just started when we went on the 21st June 2015. Lots of customers on repeat trips which says a lot and we really enjoyed our stay and we will probable go again..

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Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Anthony, Many thanks for your comments on the Durley Grange Hotel. We appreciate your feedback greatly, and we would like to offer you 2 free drinks on your next stay. Please remember to have your loyalty card stamped by our staff on your next visit. Looking forward to welcoming you back soon, Management More 

Camberley, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 3, 2015

We decided to book a bit last minute but Emma managed to fit us in! We had, yet again, a lovely weekend break. Swimming pool was lovely and warm, the sauna was great. Food was excellent, as usual. Hamid and Emma made us very welcome. It's always like coming home. Thank you. We'll be back -as usual! Keg and husband... More 

Was this review helpful? Yes 1
Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, May we thank you for you comments on your recent stay at the Durley Grange Hotel. We are very glad to see that you have pointed out our friendly staff, our lovely swimming pool and our delicious food. Looking forward to welcoming you back, and we will try to make your next stay will be even better! Kind... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2015

Clean rooms recently refurbished. Hospitable friendly service with a smile and laugh. Good food and bar always available, a nice selection of whiskeys! Regular evening entertainment. Would visit again without hesitation.

Was this review helpful? Yes 1
Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, Thank you for letting us know about your latest stay at the Durley Grange Hotel. Many thanks for highlighting the efforts that we are going to in order to refurbish the rooms and also to keep them clean! We have 24 hour bar and a very dedicated team at your service Looking forward to welcoming you back, Management... More 

Grantham, England, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 30, 2015

Our quiet room 117 overlooked a small pretty courtyard with out door seating and was clean, comfy and had lovely new dark curtains. The hotel is in the process of being refurbished, but that did not stop us enjoying our stay. It seemed there were many return guests whom the staff knew very well which added to a pleasant friendly... More 

Was this review helpful? Yes
Durley G, Manager at Durley Grange Hotel, responded to this review

Dear Guest, Thank you for letting us know about your recent stay at the Durley Grange Hotel. We are very pleased that you have enjoyed your stay, and that you have noticed our efforts to modernize the hotel, and provide a welcoming atmosphere and dedicated staff during your stay. Looking forward to welcoming you again, Management, Durley Grange Hotel More 

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