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The Chine Hotel

25 Boscombe Spa Road, Bournemouth BH5 1AX, England (Formerly FJB Collection - The Chine)
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1 room 1 adult
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The Chine Hotel
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823 Reviews from our TripAdvisor Community

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London, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

Stayed here a few years ago for a weekend function, couldn't fault the place. This visit, the room we were given was filthy, the alternative even worse. The shower took ages to work, the staff member who came to "help" actually called me stupid! The chairs were worn and grubby, room was cold, old and tired. Carpets had seen better... More 

Helpful?
Thank Kevin P
Poole, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 14, 2015

I booked this hotel as I wanted to treat my wife to a sea view for her birthday. We got that, but for a room costing over 3 figures for a midweek in September it was a disgrace. The bedroom had been vacumed, but the carpet had ingrained dirt, and the bedding was threadbare. The bathroom, was tiny, dated, and... More 

Helpful?
Thank Steve T
Greater London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 14, 2015

This was the second time we had stayed at the Chine. I perhaps booked the wrong room for an October day - the balcony rooms on the Ground floor "with sea view" do not really have that great a view of the sea, more of the tree tops in the garden. If you want a larger room there are some... More 

Helpful?
1 Thank Chris256585
FJBHotels, Manager at The Chine Hotel, responded to this review

Thank you for your review Chris256585, its great to hear that you enjoyed your stay with us. It is true that the ground floor rooms do not have as much of a seaview as the higher located rooms, please call us next time to ensure you pick up one of the elevated rooms if you wish to have a better... More 

Greater London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 8, 2015

Lovely hotel, clean fresh. Great views from our room. Lovely gardens and a wonderful outdoor pool. Great access to beach and Boscomb pier and a lovely walk to Bournemouth town centre. Breakfast plentiful, had a lovely cream tea!

Helpful?
Thank lynfra2015
FJBHotels, Manager at The Chine Hotel, responded to this review

Thank you for your review lynfra2015, its good to hear that your enjoyed your stay so much and explorer our 3 acres garden to its fullest! :) Hope to welcome again soon More 

Mold, Wales
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed October 8, 2015

We were in Bournemouth for one night, having travelled from home to purchase a car that I sourced via the internet from a local dealer. We stayed in a sea view double with a balcony on Saturday 3rd October 2015. The hotel has a very small car park which we were fortunate to be able to use and what appears... More 

Helpful?
Thank IanJMold_Wales
FJBHotels, Manager at The Chine Hotel, responded to this review

Thank you for your review IanJMold_Wales, how fantastic it is to read that your stay exceeded your expectations and that you enjoyed our restaurant that much. Sometimes when we get very busy parking can become an issue, however we own several properties along the road of the hotel and guests can park there as well. We often have staff outside... More 

York, United Kingdom
Level Contributor
155 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed October 4, 2015 via mobile

We visited for a weekend. Whilst the public areas of the hotel are excellent, our room was tired and quite frankly in need of a good clean. The bedroom was at the front of the hotel and we enjoyed all of the smoke from the smokers stood at the front of the hotel - not! It was a very warm... More 

Helpful?
Thank PearlandDean
FJBHotels, Manager at The Chine Hotel, responded to this review

Thank you for your review PearlandDean, we always listen to our customers and its great to hear that you found the public areas of our hotel to be excellent. While you thought your room wasn't as good as you expected, we strive to make our guests happy. We are almost more than prepared to help guests get the most out... More 

wales
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 3, 2015 via mobile

This is a deceptively large hotel and what it lacks in finish it makes up for in what's on offer. We stayed in the West wing which to be fair is quite knackered, and the acrid pong in the walkway from the wing to the main hotel brought a tear to my eye. However, the bar is nice and the... More 

Helpful?
Thank PipesWales
FJBHotels, Manager at The Chine Hotel, responded to this review

Thank you for your review PipesWales, it good to hear that you overall enjoyed your stay and that you found the view to be gorgeous, we agree ! We constantly look at our properties and see how and where we improve them and customer feedback plays a big role in that process. So glad that you enjoyed our breakfast so... More 

Basingstoke, United Kingdom
1 review
5 of 5 stars Reviewed October 1, 2015

We held our wedding at this hotel it was a very memorable day the staff were all brilliant and our guests were all very impressed at such a lovely venue. Thank you to Nadine, Gaynor, Paul and Justine for making sure that everything went smoothly and the rest of the team for the excellent service provided. Our room 321 was... More 

Helpful?
Thank MarionandMartyn
FJBHotels, Manager at The Chine Hotel, responded to this review

Thank you for your review MarionandMartyn, how good to hear that you have enjoyed your stay with us that much! Hope to welcome you again soon. More 

1 review
5 of 5 stars Reviewed September 30, 2015 via mobile

We had our wedding here on 26.9.15. From the moment we chose the beautiful hotel for our wedding, to even now... The hotel staff have been nothing but wonderful. They are kind, attentive and treat us as friends not just as paying customers. Special thanks to Nadine, Paul and Justyna. They could not have done enough for us and went... More 

Helpful?
Thank Samantha G
FJBHotels, Manager at The Chine Hotel, responded to this review

Thank you for your review Samantha G, our venue is very popular for weddings and its good to hear that you think it was a great experience with us. Our staff is always friendly and approachable and more than happy to show potential guests the whole building and what it has to offer for that special day. Hope to welcome... More 

London
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 28, 2015 via mobile

Visited the Chine this weekend just gone, my advice would be to ensure your room is behind a new glossy white door and not a brown one. We had a lovely view in our 'family room' which consisted of a battered wardrobe, tv stand, chest and dressing table two thread bare chairs, a double bed and a camp bed squashed... More 

Helpful?
Thank KatElizabethxo
FJBHotels, Manager at The Chine Hotel, responded to this review

Thank you for your review KatElizabethxo, we take all feedback from our guests seriously and strive to improve upon it. We are glad that your thought our hotel was lovely, our staff is always approachable to help you sort problems and make your stay as relaxing as it should be. We hope to welcome you again soon. More 

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