We have just stayed overnight at the Hermitage as we were attending a concert at the BIC. It was great to just cross the road to the BIC - didn't even need to take our coats with us! All of the hotel staff were very attentive and we had a good breakfast and bar meal (lovely lasagne, salad and garlic... more

it was our wedding anniversary weekend we chose this hotel after reading the reviews on this website. . We were NOT disappointed from the moment we arrived at the hotel we had a warm welcome . We had booked a superior room which was clean and spacious and the view was a treat over looking the pier out to sea... more

Booked up after looking at the reviews on Tripadvisor and wasn't disappointed. My room was of a good size and spotlessly clean. The staff were very friendly and helpful. The food was better than most hotels I have stayed at and the location is fantastic. more

We recently held a three day conference at this lovely hotel which we filled to capacity. From the day I booked it to the last day, we experienced a high standard of professional service, the fullest, willing co-operation, innovative menus and excellent food, friendly and helpful staff. The hotel was spotlessly clean in all areas that we encountered, with cosy... more

I went to the Hermitage last night with my 17yr old son as we were going to a show at The Pavilion. I booked 2 single rooms and we were upgraded to 2 doubles. The rooms were very clean, very comfortable and well presented. The staff were helpful and friendly and the breakfast good. The internet was a bit quirky... more

I had stayed at this hotel 20 years ago, when I think it had a different name, and remember it being very good. This year I was back although I only booked after I couldn't get into another hotel in Bournemouth. This is a great hotel. It appears quite old-fashioned and a bit formal but don't let that put you... more

Just returned from a 3 night stay at the Hermitage. Booked because of the good reviews on TripAdvisor. Fantastic location. Really large room with sea view. Delicious breakfast. Ate dinner at the hotel one night. Service was a little slow but the wait was worth it as the food was really good. The staff were very professional and accommodating. I... more

Having read other reviews we were looking forward to staying here but found the hotel very disappointing. The reception staff were not very welcoming - when we checked in and collected our room key we had to wait for the receptionist to finish her computer task before she acknowledged us. However the bar and restaurant staff and cleaners were helpful... more

My 12 year old daughter and I have just returned from a 3 night stay at the Hermitage hotel. We have had a really lovely time. Our twin seaview room was comfortable with everything we needed, we had a good veiw of the sea front and pier. I had particularly requested a high floor room and was given the top... more