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BEST WESTERN Montague Hotel

3.0 of 5 13 Durley Road South | West Cliff, Bournemouth BH2 5JH, England
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BEST WESTERN Montague Hotel
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316 reviews from our community

Traveler rating
    100
    137
    49
    21
    9
See reviews for
48
142
15
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
20 reviews 20 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I came to this hotel on Valentine's night, which was pre booked by my partner. On arriving at the hotel it looked lovely and also the lady on the desk on checking in was very helpful and lovely. Also finding the hotel was very clean was great. When in our room we noticed that the double room which was booked,... More 

Was this review helpful? Yes 2
MontagueBournemouth, Manager at BEST WESTERN Montague Hotel, responded to this review

Dear Clare, Thank you for taking the time in writing a review regarding your recent stay at our Hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the... More 

Southampton, United Kingdom
Top Contributor
56 reviews 56 reviews
30 hotel reviews
74 helpful votes 74 helpful votes
1 of 5 stars Reviewed 1 week ago

Called this hotel to book using a Buyagift voucher our children had bought us for Christmas. I explained I had a voucher and would like to book for our 2 night break. The girl on the phone said that she would have to call me back, she didn't.... so I called back 5 hours later to be told by somebody... More 

Was this review helpful? Yes 3
MontagueBournemouth, Manager at BEST WESTERN Montague Hotel, responded to this review

Dear beeniecrew-182, BuyAGift Vouchers are accepted upon availability and the decision is made direct from each Hotel. Due to you wanting to book a Bank Holiday weekend we were unable to accept this as being a small Hotel with only 31 Bedrooms we close out on all offers during peak times. I can also clarify that I contacted BuyAGift direct... More 

Solihull, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel room was booked as a last minute thing for surprise Valentine's getaway. I had booked a double room for a reasonable price given the short notice. We arrived at about three o'clock Saturday afternoon to find very few parking spaces at the rear. However, we did luckily manage to squeeze into a small spot under a tree. Once... More 

Was this review helpful? Yes 2
MontagueBournemouth, Manager at BEST WESTERN Montague Hotel, responded to this review

Dear Hayley, Thank you for taking the time in writing a review regarding your recent stay at our Hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the... More 

Leicester, United Kingdom
Top Contributor
88 reviews 88 reviews
30 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 21, 2015

Classed as an AA 3* hotel, but for the money £46 per room BB basis, this was excellent value and one of the best value hotels we have stayed in [decor and service much better than some of the budget hotels in Bournemouth charging a similar price]. Booked a twin and a double room. Double was a little small and... More 

Was this review helpful? Yes 2
Leicester, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2015

We booked our room here last minute to visit family. We paid £50 for a standard double room and cot - Bed and Breakfast. We arrived a bit before check in at 1pm but the receptionist was lovely and said we could leave our car in the free hotel car park if we wanted to explore the town which was... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 31, 2014

We stayed in room 30 for 3 nights. Room ok but bath only had a shower you had to hold not stand under. 2 of the 3 days the water was freezing and sometimes stopped altogether. I think it was because all the residents were using water at the peak time. Was very unhappy with this at the time whilst... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 24, 2014

Stayed here for two days and that was far to long nice staff but that was it Rooms were clean but small bed was so uncomfortable you couldn't sleep should have stayed in my car very steep hill to and from town so not suitable for the elderly will not be staying again sorry for the bad review but had... More 

Was this review helpful? Yes 4
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Additional Information about BEST WESTERN Montague Hotel

Address: 13 Durley Road South | West Cliff, Bournemouth BH2 5JH, England
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Montague Hotel 3*
Number of rooms: 31
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western
Hotel Style:
#16 Business Hotel in Bournemouth

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