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BEST WESTERN Montague Hotel

13 Durley Road South | West Cliff, Bournemouth BH2 5JH, England
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BEST WESTERN Montague Hotel
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352 Reviews from our TripAdvisor Community

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Traveler rating
    107
    149
    56
    27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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  • English first
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  • Russian first
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Breakfast was the one redeeming feature My second stay here, the first a couple of months ago was great but this one was spoiled by the paper thin walls in the rooms. I was awoken at 5:15 by banging in the room next door. This continued regularly until I abandoned attempting to get back to sleep at 6:45! No idea... More 

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Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We ended up in Bournemouth with no hotel to stay in following issues with our booking; we passed the montague who were advertising rooms and after booking for one night we ended up staying for 6 nights!! The staff could not do enough to help us whether it was related to the room or looking after you at breakfast. And... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Appearance of hotel is good. we had a superior family room, the bath needed replacing, very old and cracked. Surprised we only had a hand held shower, they could have put a shower curtain over the bath. The bathroom walls and door were dirty. The cleanliness of the rest of the hotel was good. Staff were friendly and helpful. Speed... More 

Review collected in partnership with Best Western GB

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London, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Reasonable value for money near town centre. Parking a nightmare as hotel spaces full and cars don't seem to ever leave so no spaces. Limited on street nearby. Even driving round to look for space. Rooms ok no food at weekends. Breakfast vg 2/3 3rd morning cooked and been left on side so egg not runny and bit cold. Unfortunately... More 

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UK/Italy
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am puzzled by the other reviews… was I in the same hotel described by others as excellent???? I would admit that the location is good, close to the town centre (20mins walk) and to the beach (5mins walk) and that the breakfast is OK, with a decent selection but anything else is below average in my opinion. To start... More 

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Liverpool, United Kingdom
Level Contributor
111 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Good location for the conference e centre. Room clea, but very small. Breakfast was ok but staff lacked custome care skills. The hotel was overpriced I would not stay again - nothing more to add ends.

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Stoke on trent
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Floorboards squeak a bit . Grouting in the shower in my room need a bit of clean it was black bit of paint flaking off in the bathroom but apart from these minor issues all in good stay staff very helpful food was nice bed was quite comfy proper mugs in the rooms , cleaned every day towels changed daily... More 

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Luton, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Nice friendly hotel with good service, nice rooms & lovely breakfast. Staff are very helpful & the bar area is very pleasant.The hotel is fairly close to the sea & there are many restaurants nearby.Nice central location.

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BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review

Thank you so much tallan1491 for taking the time to review your stay at our hotel. It is lovely to read that we met your expectations with the service we provided and the room you were allocated. Once again thank you for a super review and we hope to see you in the future. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a couple of nights because of work. The room was clean and comfortable the bathroom only had a shower but that suited me and the breakfast in the morning was good quality. The biggest test of a hotel is the question will you be returning and I will be using the hotel when I am next here

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BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review

Thank you for writing a review of your stay with us. We are delighted that you will be returning to our hotel. If you require a room in Bournemouth please call the hotel so we can arrange the details of your reservation and ensure another great stay. More 

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