The Suncliff Hotel Bournemouth.This is the second time we have been here.It gets better each time.we went B&B,the breakfast was buffet style and was very good,fair amount to choose from.The room was a little small ,it was spotlessly clean and so was the rest of the hotel.The pool is a little small and very warm,a little too warm for me,although...
More
Reviewed October 9, 2010
We stayed at the suncliff hotel (room 31) from friday 3rd february 2012 to sunday 5th february 2012, our room was clean and comfortable and the breakfast was delicious. The staff were amazing and even managed to stop me from getting a parking ticket (didn't realise where I parked was for private residents only ooops) they then phoned me in...
More
Dear sarah b,
I have read your comments with great delight, and from a senior reviewer too.
We understand that parking rules are different from area to area and town to town. So we try to provide any information we can.
Are leisure suite is a fantastic facility to offer our guests and one we try hard to focus investment...
More
We stayed nights of 29th and 30th January. Mostly other guests were with coach parties and they seemed to dominate the staffs' attention so we felt a little anonymous. However, we cannot fault the staff at all - very helpful and mostly smiling. Praises to Miguel in particular who brought water without being asked when I had a coughing fit!!...
More
Dear Lucy M,
Thank you for taking the time to review the Suncliff hotel in such a balanced and fair fashion. We cater for a very wide demographic of guests from small children right up to older guests.
Customer focused service is our forte. We tailor ever aspect to our operation to ensure maximum comfort to our guests in a...
More
We held a Birthday/Family reunion at the hotel last weekend, the staff were extremely helpful and nothing was to much trouble, the service and food could not be faulted, plenty of choice and well presented, the children loved the swimming pool!!,the only negative comment is that some of the beds were too hard and too small and some of the...
More
Dear Janet H,
I am glad to hear that your family enjoyed their reunion weekend. Customer service is our forte I am glad you were well looked after during your stay.
We find beds to be a very personal thing. On the hole we receive very few negative comments about our beds, however some guest who are used to a...
More
we stayed in the zara penthouse suite, was very pleased with it, nice contemporary styling, great balcony with a lovely view. only bad point was the bed wasn't that comfy and it was two singles pushed together, for a penthouse suite you at least expect a double or king size bed. overall we had a great time, and would definitely...
More
Dear luke6996,
Our penthouse rooms are some of the finest three star rooms in Bournemouth. We have taken great care in their design to reflect a contemporary feel.
We, as well as many hotels in this day and age use zip and link beds in many of our rooms. They are designed to be used a doubles or if required...
More
Perfect hotel at perfect location, We had very nice stay at The Suncliff Hotel. The hotel staff were very helpful, polite and friendly especially Zoe at reception. Room was wonderful with balcony and beautiful sea view. We had very nice breakfast and we really enjoyed our stay.
We are planning to visit again in future.
More
Dear Nilesh K,
Customer service is our foremost focus. We tailor our services to emphasis this and always do our best to please.
Zoe has recently joined our team and it is great to see that even after such a short time she has managed to fit into our passionate workforce. I am sure she will do very well with...
More
We have just returned from a 4 night stay at the Suncliffe Hotel,which was very enjoyable.
The hotel was clean, the food was good especially the breakfast with plenty of choice.
The staff were very polite and very helpful.
The hotel also has a lovely swimming pool and jacuzzi which added to the enjoyment.
We would recommend the Suncliffe.
More
Dear Sandra B,
I very much enjoyed reading your brief yet positive review.
I seems like you made the most of your stay at the Suncliff.
I hope you will return to visit us again soon.
Best wishes,
Andrew Potter
More
This was our second visit to the Suncliff for my wife's birthday on both occasions, the first time was nice, room was ok with a sea view, 3 course included dinner was lovely breakfast was good but lacked what you would normally want from a full fry up, like mushrooms and hash browns etc, just seemed they didn't make as...
More
Dear Jools_Jean,
Fantastic to hear a returning guest has once again enjoyed our stay. I am quite often astounded by the sheer number of regularly returning gusts we have. I feel this is testament to our success.
Sorry to hear about the small noise issue last time. We rarely have problems with excess noise however we are aware that some...
More
We stayed two nights for a big family reunion. Our room was cosy and clean and, importantly, quiet. The staff were outstanding in their helpfulness and politeness. Nothing was too much trouble.
The attractive lounge area was filled with comfortable sofas and armchairs. The view is unparalleled looking out over the unspoilt beach. Our party of 70 people ate together,...
More
Thank you Suncliff Hotel you made our stay very enjoyable and comfortable. The staff very friendly the room very clean the indoor pool was fantastic and the food was delicious. There was no rushing around and me and my wife was extremely relaxed we would love to come back again. See you next time Suncliff :-)
Mr & Mrs B...
More
Dear Richard B,
We have all read your comments with great enchantment.
We aim to keep our service warm, relaxed and efficient.
I am most glad to hear about your remarks on our leisure facilities. We have been making some improvements in this area that I am happy to see is obviously working well.
Best wishes,
Andrew Potter
More
665 Reviews
192 Reviews
158 Reviews
